2017 MERCEDES-BENZ GLE300D

1 recalls — 2 complaints — 75 TSBs

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles... Read more

Consequence

If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

2,215 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

2 total complaints

Top Reported Components

Component	Complaints
SEAT BELTS	1
POWER TRAIN	1

Incident date: Jul 25, 2018

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE300D. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED AFTER APPROXIMATELY 50 SECONDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED ... Read more

Incident date: Apr 3, 2018

BOTH SEAT BELTS IN THE FRONT ROW RETRACTED QUICKLY AND SEVERELY AS IF THERE WAS AN ACCIDENT. THE CAR WAS MOVING AT ABOUT 35 MILES PER HOUR ON A 2 LANE ROAD WITH NO CARS OR HAZARDS AROUND THE CAR.

Technical Service Bulletins — 2017 MERCEDES-BENZ GLE300D

75 manufacturer communications from 56 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	13
350000 EQUIPMENT	11
020000 SUSPENSION	6
060000 ENGINE AND ENGINE COOLING	4
980000 UNKNOWN OR OTHER	4
010000 STEERING	3
130000 VISIBILITY	3
160000 STRUCTURE	3

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, 190/290,217/2

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

110000 ELECTRICAL SYSTEM

The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

350000 EQUIPMENT

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

162900 STRUCTURE:BODY:ROOF AND PILLARS

Model series 167 noise on B/C/D pillars.

980000 UNKNOWN OR OTHER

Model series 167 noise on B/C/D pillars.

280000 BACK OVER PREVENTION

Model series 167 noise on B/C/D pillars.

980000 UNKNOWN OR OTHER

IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION.

252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE

IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION.

070000 FUEL SYSTEM, GASOLINE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

071000 FUEL SYSTEM, GASOLINE:STORAGE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

100000 POWER TRAIN

Launch NCU 2021070020- Perform SCN coding in powertrain control unit

330000 INTERIOR LIGHTING

Touch pad: Search lighting does not dim or does not turn on.

110000 ELECTRICAL SYSTEM

For plug in hybrid and electric variants: Complaints about the electric range

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Model indicator index.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

061122 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:HOSES/PLUMBING

Replace charge air hose between charge air cooler and turbocharger

350000 EQUIPMENT

Replace charge air hose between charge air cooler and turbocharger

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

355100 EQUIPMENT:OTHER:LABELS

Information Label on Tire Sealant

190000 TIRES

Information Label on Tire Sealant

110000 ELECTRICAL SYSTEM

Clock in the instrument cluster stops

980000 UNKNOWN OR OTHER

Clock in the instrument cluster stops

100001 HYBRID PROPULSION SYSTEM

Electric range is reduced after brief period

350000 EQUIPMENT

Audio 20: Apple CarPlay displays pixelated image

220000 SEATS

Noises from seat climate control/ seat ventilation

221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Noises from seat climate control/ seat ventilation

110000 ELECTRICAL SYSTEM

Broken sliding sunroof operating switch in the overhead control panel

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Broken sliding sunroof operating switch in the overhead control panel

350000 EQUIPMENT

Audio 20: Symbols in the status line in the central display can overlap

353000 EQUIPMENT:ELECTRICAL

Audio 20: Symbols in the status line in the central display can overlap

130000 VISIBILITY

Cracking noises at doors in area of window frame

160000 STRUCTURE

Cracking noises at doors in area of window frame

350000 EQUIPMENT

Cracking noises at doors in area of window frame

010000 STEERING

Height adjustment of electric steering column adjustment sticks at top end stop

110000 ELECTRICAL SYSTEM

Vehicle does not start, battery discharged.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Vehicle does not start, battery discharged.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Instrument cluster: HOLD indicator continues to be lit for a few seconds although the vehicle is moving

010000 STEERING

Correct Torque of Front Left and Right Torsion (Stabilizer) Bar Linkage Nut

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ticking or pulsing noise from high-pressure pump and/or fuel injectors.

110000 ELECTRICAL SYSTEM

Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.

110000 ELECTRICAL SYSTEM

Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Gasket may settle causing a slight oil leak.

980000 UNKNOWN OR OTHER

Gasket may settle causing a slight oil leak.

220000 SEATS

The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional

160000 STRUCTURE

Belt holder/ retaining tab on side paneling in trunk is broken

020000 SUSPENSION

ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at

020000 SUSPENSION

Rumbling noises from the area of the front axle.

100000 POWER TRAIN

Brake linings on rear axle exhibit differential wear

350000 EQUIPMENT

A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are

160000 STRUCTURE

Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.

130000 VISIBILITY

Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.

350000 EQUIPMENT

Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.

350000 EQUIPMENT

Sound system: Intermittent loss of sound after engine start

350000 EQUIPMENT

The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as

356000 EQUIPMENT ADAPTIVE/MOBILITY

020000 SUSPENSION

Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.

110000 ELECTRICAL SYSTEM

The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.

060000 ENGINE AND ENGINE COOLING

Oil spray or fouling on the ACTIVE CURVE SYSTEM is not related to leakage of the hydraulic pump.

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.

110000 ELECTRICAL SYSTEM

The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700

020000 SUSPENSION

Thumping noises from front axle when driving over bumps on road.

110000 ELECTRICAL SYSTEM

Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit.

130000 VISIBILITY

Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.

020000 SUSPENSION

Thumping noises at the front axle when driving over road bumps

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

020000 SUSPENSION

1. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. In vehicles up to VIN 166 ### #A 097760 with code 803 or vehi

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.

350000 EQUIPMENT

A flapping/rattling noise can be heard from the area of the center console towards the rear.

MERCEDES-BENZ GLE300D — All Years Overview

Complete safety history for the MERCEDES-BENZ GLE300D across all model years (2016–2017).

22 Total Recalls

13 Total Complaints

0 Investigations

2 Reported Crashes

0 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLE300D — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017 (current)	1	2
2016	21	11	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View