2017 MERCEDES-BENZ GLE 400
2 recalls — 1 complaints — 45 TSBs
17V077000
Feb 8, 2017
LATCHES/LOCKS/LINKAGES
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center... Read more
Consequence
In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
16V759000
Oct 20, 2016
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles... Read more
Consequence
If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM
Sep 11, 2018
Incident date: Jun 1, 2018
REAR HATCH OPENS ON ITS OWN INTERMITTENTLY WHILE PARKED AND LOCKED; DOORS REMAIN LOCKED. THIS HAS HAPPENED IN DRIVEWAY AS WELL AS IN SHOPPING CENTER PARKING LOTS. WE HAVE HAD TO THE DEALER THREE TIMES, BUT THEY CAN NOT REPLICATE THE PROBLEM. THIS HAS HAPPENED WHEN KEYS ARE INSIDE HOUSE ON A TAB... Read more
Technical Service Bulletins — 2017 MERCEDES-BENZ GLE 400
45 manufacturer communications from 37 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 020000 SUSPENSION | 6 |
| 110000 ELECTRICAL SYSTEM | 6 |
| 010000 STEERING | 3 |
| 130000 VISIBILITY | 3 |
| 160000 STRUCTURE | 3 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 220000 SEATS | 2 |
LI54-10-P-069831
May 21, 2019
100001 HYBRID PROPULSION SYSTEM
Electric range is reduced after brief period
LI82 85-P-069318
Apr 2, 2019
350000 EQUIPMENT
Audio 20: Apple CarPlay displays pixelated image
LI91 30-P-068713
Aug 24, 2018
221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Noises from seat climate control/ seat ventilation
LI91 30-P-068713
Aug 24, 2018
220000 SEATS
Noises from seat climate control/ seat ventilation
LI82 20-P-066141
Jul 11, 2018
110000 ELECTRICAL SYSTEM
Broken sliding sunroof operating switch in the overhead control panel
LI82 20-P-066141
Jul 11, 2018
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Broken sliding sunroof operating switch in the overhead control panel
LI82 85-P-068378
Jul 10, 2018
353000 EQUIPMENT:ELECTRICAL
Audio 20: Symbols in the status line in the central display can overlap
LI82 85-P-068378
Jul 10, 2018
350000 EQUIPMENT
Audio 20: Symbols in the status line in the central display can overlap
LI72 00-P-066220
Jul 9, 2018
350000 EQUIPMENT
Cracking noises at doors in area of window frame
LI72 00-P-066220
Jul 9, 2018
160000 STRUCTURE
Cracking noises at doors in area of window frame
LI72 00-P-066220
Jul 9, 2018
130000 VISIBILITY
Cracking noises at doors in area of window frame
LI46.15-P-063353
Jun 1, 2018
010000 STEERING
Height adjustment of electric steering column adjustment sticks at top end stop
2018010007
Feb 16, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Update HERMES control unit software
LI54 10-P-066344
Oct 26, 2017
110000 ELECTRICAL SYSTEM
Vehicle does not start, battery discharged.
LI54 10-P-066344
Oct 26, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicle does not start, battery discharged.
LI54 30-P-066154
Aug 31, 2017
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Instrument cluster: HOLD indicator continues to be lit for a few seconds although the vehicle is moving
T-SC-2017020020
Aug 17, 2017
010000 STEERING
Correct Torque of Front Left and Right Torsion (Stabilizer) Bar Linkage Nut
LI31.19-P-047216
May 19, 2016
114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Installing Electric Trailer Brake Controller
LI91.29-P-053247
Jul 10, 2014
220000 SEATS
The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional
LI68.30-P-058750
Mar 25, 2014
160000 STRUCTURE
Belt holder/ retaining tab on side paneling in trunk is broken
LI32.34-P-058736
Mar 21, 2014
020000 SUSPENSION
ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at
LI32.34-P-058735
Mar 20, 2014
020000 SUSPENSION
Rumbling noises from the area of the front axle.
LI42.10-P-058641
Mar 14, 2014
100000 POWER TRAIN
Brake linings on rear axle exhibit differential wear
P-B-82.85-703
Mar 10, 2014
350000 EQUIPMENT
A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are
LI72.00-P-058635
Mar 4, 2014
160000 STRUCTURE
Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
LI72.00-P-058635
Mar 4, 2014
130000 VISIBILITY
Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI82.62-P-058583
Feb 27, 2014
350000 EQUIPMENT
Sound system: Intermittent loss of sound after engine start
T-B-68.30-83
Feb 20, 2014
350000 EQUIPMENT
The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as
T-B-68.30-83
Feb 20, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as
LI46.10-P-054699
Feb 18, 2014
020000 SUSPENSION
Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.
LI54.21-P-057930
Feb 13, 2014
110000 ELECTRICAL SYSTEM
The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster.
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
T-B-32.34-84
Feb 11, 2014
060000 ENGINE AND ENGINE COOLING
Oil spray or fouling on the ACTIVE CURVE SYSTEM is not related to leakage of the hydraulic pump.
LI54.15-P-057929
Feb 11, 2014
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
LI32.20-P-057942
Dec 4, 2013
020000 SUSPENSION
Thumping noises from front axle when driving over bumps on road.
LI49.20-P-057101
Aug 17, 2013
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit.
S-B-67.00-29
Jul 23, 2013
130000 VISIBILITY
Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
LI32.34-P-056667
Jul 22, 2013
020000 SUSPENSION
Thumping noises at the front axle when driving over road bumps
LI33.30-P-056665
Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI32.34-P-056198
Jul 15, 2013
020000 SUSPENSION
1. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. In vehicles up to VIN 166 ### #A 097760 with code 803 or vehi
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI83.00-P-055425
Jul 1, 2013
350000 EQUIPMENT
A flapping/rattling noise can be heard from the area of the center console towards the rear.
MERCEDES-BENZ GLE 400 — All Years Overview
Complete safety history for the MERCEDES-BENZ GLE 400 across all model years (2017–2019).
318
Total Recalls
8
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths