2025 MERCEDES-BENZ GLC 350 E 4MATIC

6 recalls — 10 complaints

STEERING:CRITICAL FASTENERS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

Consequence

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

3,749 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STEERING:CRITICAL FASTENERS

Defect Description

Consequence

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

3,749 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STEERING:CRITICAL FASTENERS

Defect Description

Consequence

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

3,749 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may no... Read more

Consequence

In the event of a crash, insufficient impact protection can increase the risk of injury.

Remedy

Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

92,851 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Consequence

In the event of a crash, insufficient impact protection can increase the risk of injury.

Remedy

Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

92,851 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Consequence

In the event of a crash, insufficient impact protection can increase the risk of injury.

Remedy

Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

92,851 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

10 total complaints 8 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	4
VISIBILITY:SUN/MOON ROOF ASSEMBLY	2
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK	1
ENGINE	1
VEHICLE SPEED CONTROL	1
UNKNOWN OR OTHER	1

Incident date: Jan 5, 2026

The contact owns a 2025 Mercedes-Benz GLC350E 4Matic. The contact stated that while driving at 65 MPH, the sunroof made an exploding sound and shattered. The contact stated that the shattered glass fell inside the vehicle, on the contact's head wrap, neck, and body. There was no injury sustained. Th... Read more

Incident date: Nov 21, 2025

Screens went blank/Black on three separate occasions requiring towing to Dealership; This included no speedometer or backup camera function making it unsafe to drive; Dealer each time stated that they updated software to resolve. The third incident was Nov 21,2025

Incident date: Nov 8, 2025

The contact owns a 2025 Mercedes-Benz GLC350E 4Matic. The contact stated that while the vehicle was parked, the contact observed that the sunroof glass had shattered. The contact inspected the vehicle but found no evidence of an impact to the sunroof glass. The vehicle was taken to a dealer, but was... Read more

Incident date: Sep 11, 2025

Hatch closes on your head while loading groceries into the vehicle. The kick sensor is activated by the movements that a person naturally makes when loading cargo into a vehicle. It happens to pretty-much everyone who has ever loaded groceries into the car. There is no way to disable it, per the ... Read more

7 injured

Incident date: Feb 22, 2025

The contact owns a 2025 Mercedes-Benz GLC 350E 4Matic. The contact stated that while driving at various speeds, the infotainment system and the instrument panel turned black. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where it was diagnosed with a soft... Read more

Incident date: Apr 26, 2025

Two times while driving on highways the check engine light and the turtle light which indicates speed restriction went on. And vehicle slowed I continue to drive to the next available exit. I turned off the car for a short time when I turned it back on the speed restriction was off but the check eng... Read more

Incident date: Apr 26, 2025

Incident date: Mar 18, 2025

All touch screens went black wihout any warning. Was not able to see speedometer or any of the other onscreen functions for the vehicle. Car was drivable however, the signal lights horn and basic electrical funtions did not work

Incident date: Dec 13, 2024

I picked up a brand new 2025 Mercedes GLC on [XXX]. On [XXX], I was driving through a tunnel with my [XXX] niece and my wife when I suddenly lost functionality of the gas pedal and the check engine light went on. I was able to hobble it out of the tunnel even though there was a long line of cars be... Read more

Incident date: Nov 16, 2024

I experienced a serious incident involving the Hands-Free Access function in my 2025 Mercedes-Benz GLC 350e. While unloading a rollable walker from the trunk, the trunk door unintentionally closed, striking me hard on the head. I have a mobility issue and use a rollable walker every day. This requi... Read more

1 injured

MERCEDES-BENZ GLC 350 E 4MATIC — All Years Overview

Complete safety history for the MERCEDES-BENZ GLC 350 E 4MATIC across all model years (2025–2025).

6 Total Recalls

13 Total Complaints

0 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLC 350 E 4MATIC — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	3	View
2025 (current)	6	10

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View