2017 MERCEDES-BENZ G63
2 recalls — 4 complaints — 43 TSBs
17V713000
Nov 14, 2017
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake... Read more
Consequence
Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall began on December 6, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110012.
17V713000
Nov 14, 2017
VEHICLE SPEED CONTROL:CRUISE CONTROL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake... Read more
Consequence
Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall began on December 6, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110012.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| UNKNOWN OR OTHER | 1 |
| SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT | 1 |
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
May 27, 2021
Incident date: Jan 29, 2021
Dear NHTSA Please consider this a formal complaint against Mercedes-Benz for completely defective ABS and EPS systems which control handling, dynamic stability, and anti-lock braking. The “Defective” designation is theirs, rather than a notice to service or that the systems were merely off-line... Read more
ELECTRONIC STABILITY CONTROL (ESC)
May 27, 2021
Incident date: Jan 29, 2021
Dear NHTSA Please consider this a formal complaint against Mercedes-Benz for completely defective ABS and EPS systems which control handling, dynamic stability, and anti-lock braking. The “Defective” designation is theirs, rather than a notice to service or that the systems were merely off-line... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Dec 21, 2017
Incident date: Dec 12, 2017
DUE TO A TRACTION CONTROL SOFTWARE ERROR IN MANUFACTURING, AND PERHAPS OTHER ERRORS THAT TRIGGER ERROR CODES, MY CAR WITH ONLY 650 MILES IS UNDRIVEABLE AND UNSAFE. A REPLACEMENT MODULE MUST BE BUILT IN GERMANY WHICH WILL TAKE OVER ONE MONTH TO BE SENT TO THE U.S. DEALERSHIP,AS WELL AS OTHER POSSIBLE... Read more
UNKNOWN OR OTHER
Dec 21, 2017
Incident date: Dec 12, 2017
DUE TO A TRACTION CONTROL SOFTWARE ERROR IN MANUFACTURING, AND PERHAPS OTHER ERRORS THAT TRIGGER ERROR CODES, MY CAR WITH ONLY 650 MILES IS UNDRIVEABLE AND UNSAFE. A REPLACEMENT MODULE MUST BE BUILT IN GERMANY WHICH WILL TAKE OVER ONE MONTH TO BE SENT TO THE U.S. DEALERSHIP,AS WELL AS OTHER POSSIBLE... Read more
Technical Service Bulletins — 2017 MERCEDES-BENZ G63
43 manufacturer communications from 31 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 9 |
| 060000 ENGINE AND ENGINE COOLING | 4 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 4 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 3 |
| 350000 EQUIPMENT | 3 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
| 162000 STRUCTURE:BODY | 1 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
NCU - 24240304
Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304
Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI82.85-P-076800
Oct 10, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext
LI82.85-P-076800
Oct 10, 2023
110000 ELECTRICAL SYSTEM
The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext
LI54.10-P-071499
Mar 31, 2022
110000 ELECTRICAL SYSTEM
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt bat
LI09.00-P-074093
Dec 8, 2021
060000 ENGINE AND ENGINE COOLING
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "
LI8270P071024
Aug 27, 2021
353000 EQUIPMENT:ELECTRICAL
The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names
LI3225P069660
Aug 3, 2021
020000 SUSPENSION
When driving over speed limiters, speed bumps or rough roads;knocking noises may be heard from the rear area of the vehicle.
MIMY2017
Feb 25, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Model indicator index.
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI82.85-P-071453
Jul 31, 2020
340000 COMMUNICATION
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.85-P-071453
Jul 31, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI82.10-P-070740
Mar 27, 2020
121000 EXTERIOR LIGHTING:HEADLIGHTS
G facelift: Complaints regarding headlamp (ILS)
LI07.61-P-070488
Feb 27, 2020
060000 ENGINE AND ENGINE COOLING
MY17+ M157 Equipped GLE63, GLS63, G63 ECOStop/Start: Engine May Not Automatically Restart
LI07.61-P-070488
Feb 27, 2020
350000 EQUIPMENT
MY17+ M157 Equipped GLE63, GLS63, G63 ECOStop/Start: Engine May Not Automatically Restart
P-SC-2020020001
Feb 7, 2020
190000 TIRES
Information Label on Tire Sealant
P-SC-2020020001
Feb 7, 2020
355100 EQUIPMENT:OTHER:LABELS
Information Label on Tire Sealant
LI07.61-P-070488
Jan 23, 2020
110000 ELECTRICAL SYSTEM
MY17+ M157 Equipped GLE63, GLS63, G63 ECOStop/Start: Engine May Not Automatically Restart
LI07.61-P-070488
Jan 17, 2020
060000 ENGINE (PWS)
MY17+ M157 Equipped GLE63, GLS63, G63 ECOStop/Start: Engine May Not Automatically Restart
LI07.61-P-070488
Jan 17, 2020
110000 ELECTRICAL SYSTEM
MY17+ M157 Equipped GLE63, GLS63, G63 ECOStop/Start: Engine May Not Automatically Restart
LI07.61-P-070488
Nov 15, 2019
350000 EQUIPMENT
MY17+ M157 Equipped GLE63, GLS63, G63 ECOStop/ Start: Engine May Not Automatically Restart
SC-2018110008
Apr 18, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update restraint system control unit software
LI07 61-P-069057
Nov 21, 2018
060000 ENGINE AND ENGINE COOLING
G63 Prolonged and/or Increased High Idle RPM at Start
LI8285P0647651
Aug 25, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Traffic information service and posibly the voice control, nonfunctional after navigation software update.
LI8285P0581859
Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
LI27.60-P-064011
May 23, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
2014 and newer G63 slow acceleration from rolling stop
LI27.60-P-064011
May 23, 2016
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2014 and newer G63 slow acceleration from rolling stop
LI54.30-P-063675
May 2, 2016
353000 EQUIPMENT:ELECTRICAL
Instrument cluster: No display in instrument cluster
LI82.25-P-060303
Mar 24, 2015
126000 EXTERIOR LIGHTING:TURN SIGNAL
Front turn signal inoperative
LI46.25-P-059240
Jul 10, 2014
200000 WHEELS
Vehicle runs off to the right on flat roads when driving straight ahead.
LI46.25-P-058633
Mar 6, 2014
010000 STEERING
Vibrations at the steering wheel or steering system has excessive resistance
LI49.20-P-056353
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8285P055695
Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI8285P053927
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
"Metadata loss- Please reimport all media data".
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI7720P056351
May 13, 2013
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof leaks.
MERCEDES-BENZ G63 — All Years Overview
Complete safety history for the MERCEDES-BENZ G63 across all model years (2013–2020).
23
Total Recalls
13
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths