2023 MERCEDES-BENZ EQS 580
8 recalls — 14 complaints — 81 TSBs
24V115000
Feb 16, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. ... Read more
Consequence
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
24V115000
Feb 16, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. ... Read more
Consequence
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
24V115000
Feb 16, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. ... Read more
Consequence
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
24V115000
Feb 16, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. ... Read more
Consequence
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
24V115000
Feb 16, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. ... Read more
Consequence
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
24V115000
Feb 16, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. ... Read more
Consequence
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
24V115000
Feb 16, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. ... Read more
Consequence
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
24V115000
Feb 16, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. ... Read more
Consequence
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Complaint Statistics
14 total complaints
3 crashes 6 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 4 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 4 |
| SERVICE BRAKES | 2 |
| VISIBILITY/WIPER | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
| SEAT BELTS | 1 |
SERVICE BRAKES
Jun 22, 2025
Incident date: Jun 13, 2025
Emergency braking system and violent seat belt retraction activated in error with no other vehicle in front of on my car . As I have vertigo and a pacemaker the seat belt retraction snapped my head forward in tightening my body but not my head resulting in severe head movement causing extreme dizzin... Read more
SEAT BELTS
Jun 22, 2025
Incident date: Jun 13, 2025
Emergency braking system and violent seat belt retraction activated in error with no other vehicle in front of on my car . As I have vertigo and a pacemaker the seat belt retraction snapped my head forward in tightening my body but not my head resulting in severe head movement causing extreme dizzin... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 22, 2025
Incident date: Jun 13, 2025
Emergency braking system and violent seat belt retraction activated in error with no other vehicle in front of on my car . As I have vertigo and a pacemaker the seat belt retraction snapped my head forward in tightening my body but not my head resulting in severe head movement causing extreme dizzin... Read more
SERVICE BRAKES
Sep 21, 2024
Incident date: Sep 21, 2024
Description of Incident: While attempting to reverse out of my driveway, I experienced a catastrophic and life-threatening malfunction with my vehicle. I was in reverse gear when the car came to an abrupt, extremely forceful stop, which caused the vehicle to jerk violently forward. This sudden and u... Read more
Crash
2 injured
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 21, 2024
Incident date: Sep 21, 2024
Description of Incident: While attempting to reverse out of my driveway, I experienced a catastrophic and life-threatening malfunction with my vehicle. I was in reverse gear when the car came to an abrupt, extremely forceful stop, which caused the vehicle to jerk violently forward. This sudden and u... Read more
Crash
2 injured
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Sep 21, 2024
Incident date: Sep 21, 2024
Description of Incident: While attempting to reverse out of my driveway, I experienced a catastrophic and life-threatening malfunction with my vehicle. I was in reverse gear when the car came to an abrupt, extremely forceful stop, which caused the vehicle to jerk violently forward. This sudden and u... Read more
Crash
2 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Sep 6, 2024
Incident date: Aug 1, 2024
My 2023 EQS 580 randomly stops while driving. It has happened 5+ times while traveling at speeds between 10-25mph. My dealer here in Atlanta has replaced the front sensor which didn't resolve the issue. I am thankful that so far the vehicle has not stopped on city streets and not highways. There ar... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 6, 2024
Incident date: Aug 1, 2024
My 2023 EQS 580 randomly stops while driving. It has happened 5+ times while traveling at speeds between 10-25mph. My dealer here in Atlanta has replaced the front sensor which didn't resolve the issue. I am thankful that so far the vehicle has not stopped on city streets and not highways. There ar... Read more
UNKNOWN OR OTHER
Sep 6, 2024
Incident date: Aug 1, 2024
My 2023 EQS 580 randomly stops while driving. It has happened 5+ times while traveling at speeds between 10-25mph. My dealer here in Atlanta has replaced the front sensor which didn't resolve the issue. I am thankful that so far the vehicle has not stopped on city streets and not highways. There ar... Read more
UNKNOWN OR OTHER
Aug 27, 2024
Incident date: Aug 27, 2024
Mercedes Benz USA has been equipping their 2023 EQS580 4Matic Sedans with Summer tires. It makes the vehicle very unsafe while driving in Winters. These are the tires which are not supported by the tire manufactures on their websites, but only supported by Mercedes Benz USA on their website. I am tr... Read more
UNKNOWN OR OTHER
Jul 8, 2024
Incident date: Jun 4, 2024
I now have experienced a third incident (within 30 days) where the audio and communications fail in my 2023 EQS580. This causes the car phone, radio, and other audio mediums to become inoperable. This has happened on three separate times during the month of June, and I placed the vehicle in service ... Read more
UNKNOWN OR OTHER
Jul 5, 2024
Incident date: Jul 4, 2024
Two weeks ago, we got warning messages about the Active Steering function being inoperative and the Active Emergency Stop function being unavailable. Additionally, the driver side rear tire has consistenly lost air pressure repeatedly since the car was purchased in the fall of 2023. The dealer exa... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 5, 2024
Incident date: Jul 4, 2024
Two weeks ago, we got warning messages about the Active Steering function being inoperative and the Active Emergency Stop function being unavailable. Additionally, the driver side rear tire has consistenly lost air pressure repeatedly since the car was purchased in the fall of 2023. The dealer exa... Read more
VISIBILITY/WIPER
Jul 1, 2024
Incident date: Jun 27, 2024
Severe safety issue involving my 2023 Mercedes. On [XXX] around 2pm, I experienced a terrifying incident while driving northbound on [XXX]. At approximately 59 mph, with clear weather and no vehicles nearby, a loud blast suddenly erupted from my vehicle, a sound similar to a shotgun blast or firewor... Read more
Technical Service Bulletins — 2023 MERCEDES-BENZ EQS 580
81 manufacturer communications from 48 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 31 |
| 160000 STRUCTURE | 8 |
| 220000 SEATS | 5 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 4 |
| 010000 STEERING | 4 |
| 162800 STRUCTURE:BODY:HOOD | 2 |
| 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
| 980000 UNKNOWN OR OTHER | 2 |
LI82.90-P-075727
Apr 29, 2024
010000 STEERING
The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur wh
LI82.90-P-075727
Apr 29, 2024
110000 ELECTRICAL SYSTEM
The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur wh
LI82.85-P-077312
Apr 18, 2024
110000 ELECTRICAL SYSTEM
The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote status: The time stamp of the last update that is displayed o
LI91.12-P-077720
Apr 15, 2024
220000 SEATS
Complaint Vibrating noises from the area of the 2nd row seat backrest when driving Cause Tolerance between 2nd seat row seat backrest and load compartment trim Remedy Perform software update in the rear passenger compartment seat c
LI91.12-P-077720
Apr 15, 2024
110000 ELECTRICAL SYSTEM
Complaint Vibrating noises from the area of the 2nd row seat backrest when driving Cause Tolerance between 2nd seat row seat backrest and load compartment trim Remedy Perform software update in the rear passenger compartment seat c
OTA - 20240405
Apr 5, 2024
110000 ELECTRICAL SYSTEM
This is to notify you of the Service Campaign OTA software update of the AMG Chassis Controller (ACC) in 1,349 Model Year (MY) 22-24 EQE, EQS (295, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Merced
OTA - 24240302
Mar 22, 2024
110000 ELECTRICAL SYSTEM
This is to notify you of the Service Campaign OTA update for the MBUX control unit software in 14,559 Model Year (MY) 21-23 C-Class, S-Class, SL, EQS (206, 223, 232, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI
LI00.20-P-077615
Mar 15, 2024
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "
LI00.20-P-077615
Mar 15, 2024
110000 ELECTRICAL SYSTEM
The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "
LI72.20-P-075746
Mar 11, 2024
162700 STRUCTURE:BODY:TRUNK LID
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI72.20-P-075746
Mar 11, 2024
160000 STRUCTURE
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI72.20-P-075746
Mar 11, 2024
162800 STRUCTURE:BODY:HOOD
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI72.20-P-075746
Mar 11, 2024
119700 ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
NCU - 2023070020
Mar 8, 2024
110000 ELECTRICAL SYSTEM
This is to notify you of the Service Campaign Launch to update the software for various control units in 14,462 Model Year (??A?A?MY??A?A?) 2022-2023 EQS (297 platform) vehicles. Vehicles were visible and flagged in VMI as ??A?A?OPEN??A?A?
NCU - 2023090009
Mar 1, 2024
160000 STRUCTURE
This is to notify you of the Service Campaign Launch to check the front left and right wheel well reinforcement on 4,027 Model Year (MY) 2022-2023 EQS (297 platform) vehicles. The vehicles will be visible and flagged in VMI as OPEN on March
OTA-24240203
Feb 29, 2024
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl
LI82.88-P-077552
Feb 29, 2024
110000 ELECTRICAL SYSTEM
Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services To activate the toll system control unit, a se
NCU-2023090009
Feb 29, 2024
980000 UNKNOWN OR OTHER
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2022-2023 EQS (297 platform) vehicles, the front left and right wheel well reinforcement may be miss
NCU-2023090009
Feb 29, 2024
160000 STRUCTURE
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2022-2023 EQS (297 platform) vehicles, the front left and right wheel well reinforcement may be miss
OTA-24240202
Feb 9, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
OTA-24240202
Feb 9, 2024
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
LI82.85-P-077312
Feb 2, 2024
110000 ELECTRICAL SYSTEM
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi
LI82.85-P-077312
Feb 2, 2024
115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi
LI82.85-P-077312
Feb 2, 2024
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi
NCU-OTA MBUX SW
Jan 24, 2024
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a
LI46.10-P-077313
Jan 24, 2024
010000 STEERING
The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises.mp4 T
LI46.10-P-077314
Jan 24, 2024
010000 STEERING
Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t
CL-AirSuspension
Jan 5, 2024
110000 ELECTRICAL SYSTEM
On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that youa??re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our cont
CL-AirSuspension
Jan 5, 2024
020000 SUSPENSION
On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that youa??re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our cont
LI82.62-P-077311
Jan 2, 2024
110000 ELECTRICAL SYSTEM
No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Chec
OTA-Air Susp SW
Dec 7, 2023
020000 SUSPENSION
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
OTA-Air Susp SW
Dec 7, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
LI46.35-P-077076
Dec 4, 2023
010000 STEERING
Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. with fault freeze frame data "Mon_ID 320" in the "stored" status stored in the fault memory of
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
OTA-InductNonMMC
Dec 1, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not corr
OTA-InductiveSW
Dec 1, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software doe
LI82.95-P-076991
Oct 23, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM
LI82.95-P-076991
Oct 23, 2023
110000 ELECTRICAL SYSTEM
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM
LI82.95-P-076991
Oct 23, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM
NCU -MBUX SW OTA
Oct 20, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software w
NCU -MBUX SW OTA
Oct 20, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software w
NCU-2023090001
Sep 14, 2023
220000 SEATS
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has decided that on certain MY 2022-2023 EQS (297 platform) vehicles, two pillows will be added to the rear seats for the customer as a customer appreciation initiative. M
NCU-2023070020
Sep 14, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. An extensive op
NCU-2023070020
Sep 14, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. An extensive op
LI08.10-P-076885
Sep 11, 2023
100000 POWER TRAIN
Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. The cause
LI08.10-P-076885
Sep 11, 2023
060000 ENGINE AND ENGINE COOLING
Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. The cause
Ll54.10-P-076896
Sep 8, 2023
110000 ELECTRICAL SYSTEM
12V message in IC when starting the vehicle. SW updates need to be performed. Follow the guided test for FC U116000 in N73/3*1 EIS CU. Perform the SW checks and updates. Fully charge both 12V and 48V batteries. After, perform a few
LI82.85-P-076866
Sep 1, 2023
110000 ELECTRICAL SYSTEM
Complaint On vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The Samsung tablet also remains stuck on the disclaimer. The Rear Seat Entertainment Package is nonfunction
Ll82.10-P-076821
Aug 22, 2023
120000 EXTERIOR LIGHTING
Warning comes on in the IC for parking light/daytime running light out intermittently. SW in E1 n9 and E1 n9 needs updated Update the SW in E1 n9 and E2n9.
LI82.85-P-074541
Aug 21, 2023
110000 ELECTRICAL SYSTEM
With the adaptations from modification year 802 to modification year 803, the illumination of the multimedia connection units has also been converted from white to blue. The conversion in the production process could result in a different
NCU-2023070020
Aug 21, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. An extensive op
NCU-2023070020
Aug 21, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 EQS (297 platform) vehicles, the software for various control units does not meet current specifications. An extensive op
LI82.70-P-076832
Aug 21, 2023
110000 ELECTRICAL SYSTEM
Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem
LI82.70-P-076832
Aug 21, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem
LI91.10-P-076798
Aug 18, 2023
220000 SEATS
Noise at front seats between seat-back lining and function carrier. Noise is caused by friction of the two component parts. Remove the seat-back lining (back panel) of the front seat concerned using a special tool. Via adhesive bondi
LI72.20-P-075232
Aug 18, 2023
170000 LATCHES/LOCKS/LINKAGES
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of
LI72.20-P-075232
Aug 18, 2023
162500 STRUCTURE:BODY:TAILGATE
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of
LI72.20-P-075232
Aug 18, 2023
160000 STRUCTURE
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of
LI72.10-P-076701
Aug 9, 2023
170000 LATCHES/LOCKS/LINKAGES
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
LI72.10-P-076701
Aug 9, 2023
162300 STRUCTURE:BODY:DOOR
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
LI72.10-P-076701
Aug 9, 2023
162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
SC-2023070014
Aug 2, 2023
110000 ELECTRICAL SYSTEM
Update driver display, front passenger display, and central display control unit software
LI77.21-P-074971
Jul 25, 2023
160000 STRUCTURE
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. It is not possible to save the relearning process for force progression after each actuatio
LI77.21-P-074971
Jul 25, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. It is not possible to save the relearning process for force progression after each actuatio
NCU - HU Update
Jul 19, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2024 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
LI77.21-P-075806
Jun 23, 2023
160000 STRUCTURE
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, or multiple times) during closing process, without entrapment event. Sensitive parameterization of the automatic reversing function of the panoramic roof in
LI77.21-P-075806
Jun 23, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, or multiple times) during closing process, without entrapment event. Sensitive parameterization of the automatic reversing function of the panoramic roof in
NCU-2023040015
Jun 16, 2023
980000 UNKNOWN OR OTHER
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023 EQS (296 platform) vehicles, limited or no customer-ready operating instructions and supplemental content were provided with t
NCU-2023040015
Jun 16, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023 EQS (296 platform) vehicles, limited or no customer-ready operating instructions and supplemental content were provided with t
NCU-2023040017
May 19, 2023
030000 SERVICE BRAKES, HYDRAULIC
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does n
NCU-2023040017
May 19, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does n
NCU-2023040017
May 19, 2023
260000 FORWARD COLLISION AVOIDANCE
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does n
NCU-OTA051923
May 19, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021-2023 EQE, EQS, EQS SUV, and S-Class (223, 295, 296, and 297 platform) vehicles, the software of the sound system does not correspond wi
LI68.00-P-076105
May 18, 2023
162800 STRUCTURE:BODY:HOOD
Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer
LI68.00-P-076105
May 18, 2023
176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer
LI68.00-P-076105
May 18, 2023
160000 STRUCTURE
Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer
NCU-2023040014
Apr 20, 2023
120000 EXTERIOR LIGHTING
Check gap dimension of fender to left and right tail lamp, rework if necessary
NCU-2023040014
Apr 20, 2023
160000 STRUCTURE
Check gap dimension of fender to left and right tail lamp, rework if necessary
LI82.85-P-076157
Apr 11, 2023
110000 ELECTRICAL SYSTEM
Complaint Brief connectivity interruptions when using Apple CarPlay over Wi-Fi, for example when driving underneath toll bridges. Cause There may be interruptions to WiFi as a result of external interference. This is particularly observ
LI91.10-P-076097
Apr 4, 2023
220000 SEATS
Complaint Play/noise at seat height adjuster or in seat guide rail on front seats Cause Tolerances and variations in the manufacturing process Remedy Review the barcode adhesive label on cross brace pipe of seat height adjuster. (see a
LI82.70-P-075967
Mar 1, 2023
110000 ELECTRICAL SYSTEM
Complaint Wireless charging start/charging behavior of iPhone 14 is not optimal Cause Change in iPhone software (iOS) Remedy There will be optimized software for iPhone 14 iOS (target date 05/2023). This LI will be updated when the so
MERCEDES-BENZ EQS 580 — All Years Overview
Complete safety history for the MERCEDES-BENZ EQS 580 across all model years (2022–2024).
95
Total Recalls
26
Total Complaints
0
Investigations
3
Reported Crashes
1
Reported Fires
0
Reported Deaths