2023 MERCEDES-BENZ EQE350
6 recalls — 7 complaints — 62 TSBs
23V853000
Dec 15, 2023
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Remedy
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
23V853000
Dec 15, 2023
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Remedy
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
23V853000
Dec 15, 2023
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Remedy
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
23V853000
Dec 15, 2023
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Remedy
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
23V853000
Dec 15, 2023
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Remedy
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
23V853000
Dec 15, 2023
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Remedy
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaint Statistics
7 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 2 |
| ELECTRICAL SYSTEM | 2 |
| STEERING | 1 |
| POWER TRAIN | 1 |
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
May 27, 2024
Incident date: Mar 12, 2024
On [XXX] an alert pop up on dash board saying to stop the car. I was driving I [XXX]. When stopped car showed an alert to Tow the car to dealer because a malfunction in the system. Called tow company and went to the dealer. They told me that day that the magnet part that regenerates when brake was b... Read more
POWER TRAIN
Mar 24, 2024
Incident date: Mar 22, 2024
Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.
ELECTRICAL SYSTEM
Mar 24, 2024
Incident date: Mar 22, 2024
Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.
ELECTRICAL SYSTEM
Feb 17, 2024
Incident date: Jan 11, 2024
THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car... Read more
Crash
SERVICE BRAKES
Feb 17, 2024
Incident date: Jan 11, 2024
THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car... Read more
Crash
SERVICE BRAKES
Oct 30, 2023
Incident date: Oct 7, 2023
This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them. ... Read more
STEERING
Oct 30, 2023
Incident date: Oct 7, 2023
This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them. ... Read more
Technical Service Bulletins — 2023 MERCEDES-BENZ EQE350
62 manufacturer communications from 38 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 24 |
| 160000 STRUCTURE | 6 |
| 010000 STEERING | 5 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 3 |
| 162800 STRUCTURE:BODY:HOOD | 2 |
| 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
| 170000 LATCHES/LOCKS/LINKAGES | 2 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
LI82.90-P-075727
Apr 29, 2024
110000 ELECTRICAL SYSTEM
The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur wh
LI82.90-P-075727
Apr 29, 2024
010000 STEERING
The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur wh
LI40.10-P-077747
Apr 19, 2024
020000 SUSPENSION
Complaint Wheel trim element grazes against fixed caliper Cause Tolerance between wheel trim element and fixed caliper Remedy Rework wheel trim element as described in the instructions with a suitable tool 2-3 mm.
LI82.85-P-077312
Apr 18, 2024
110000 ELECTRICAL SYSTEM
The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote status: The time stamp of the last update that is displayed o
OTA - 20240405
Apr 5, 2024
110000 ELECTRICAL SYSTEM
This is to notify you of the Service Campaign OTA software update of the AMG Chassis Controller (ACC) in 1,349 Model Year (MY) 22-24 EQE, EQS (295, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Merced
OTA - 24240301
Mar 22, 2024
110000 ELECTRICAL SYSTEM
This is to notify you of the Service Campaign OTA update for the powertrain control unit in 2,425 Model Year (MY) MY23-24 EQE (294 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Mercedes-Benz AG, the manuf
LI00.20-P-077615
Mar 15, 2024
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "
NCU - 2024020011
Mar 15, 2024
060000 ENGINE AND ENGINE COOLING
This is to notify you of the Service Campaign Launch to install preservation wax on the inside of the integral carrier on 3,638 Model Year (MY) 2023-2024 EQE Sedan (295 platform) vehicles. The vehicles will be visible and flagged in VMI as
NCU - 2024020011
Mar 15, 2024
160000 STRUCTURE
This is to notify you of the Service Campaign Launch to install preservation wax on the inside of the integral carrier on 3,638 Model Year (MY) 2023-2024 EQE Sedan (295 platform) vehicles. The vehicles will be visible and flagged in VMI as
LI00.20-P-077615
Mar 15, 2024
110000 ELECTRICAL SYSTEM
The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "
LI72.20-P-075746
Mar 11, 2024
119700 ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI72.20-P-075746
Mar 11, 2024
162800 STRUCTURE:BODY:HOOD
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI72.20-P-075746
Mar 11, 2024
160000 STRUCTURE
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI72.20-P-075746
Mar 11, 2024
162700 STRUCTURE:BODY:TRUNK LID
Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded
LI82.88-P-077552
Feb 29, 2024
110000 ELECTRICAL SYSTEM
Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services To activate the toll system control unit, a se
OTA-24240203
Feb 29, 2024
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl
LI82.85-P-077312
Feb 2, 2024
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi
LI82.85-P-077312
Feb 2, 2024
110000 ELECTRICAL SYSTEM
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi
LI82.85-P-077312
Feb 2, 2024
115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: ??A?A? The last updated timestamp shown in vehi
LI82.70-P-077433
Jan 31, 2024
110000 ELECTRICAL SYSTEM
During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed
NCU-OTA MBUX SW
Jan 24, 2024
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a
LI46.10-P-077313
Jan 24, 2024
010000 STEERING
The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises.mp4 T
LI46.10-P-077314
Jan 24, 2024
010000 STEERING
Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t
LI82.62-P-077311
Jan 2, 2024
110000 ELECTRICAL SYSTEM
No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Chec
LI54.00-P-077285
Dec 21, 2023
110000 ELECTRICAL SYSTEM
Plug and Charge does not work for vehicles from model series X294. Vehicles with a manufacturing date SOP up to October 16, 2023 are affected. AMG vehicles are not affected Plug and Charge certificates are no longer installed on the ve
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI46.35-P-077076
Dec 4, 2023
010000 STEERING
Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. with fault freeze frame data "Mon_ID 320" in the "stored" status stored in the fault memory of
OTA-InductNonMMC
Dec 1, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not corr
OTA-InductiveSW
Dec 1, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software doe
NCU - 2023100007
Oct 26, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 EQE SUV (294 platform) vehicles, the software for the powertrain control unit (PTCU) may not meet current productio
NCU - 2023100007
Oct 26, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 EQE SUV (294 platform) vehicles, the software for the powertrain control unit (PTCU) may not meet current productio
LI82.95-P-076991
Oct 23, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM
LI82.95-P-076991
Oct 23, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM
LI82.95-P-076991
Oct 23, 2023
110000 ELECTRICAL SYSTEM
Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM
NCU -MBUX SW OTA
Oct 20, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software w
NCU -MBUX SW OTA
Oct 20, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software w
LI08.10-P-076885
Sep 11, 2023
100000 POWER TRAIN
Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. The cause
LI08.10-P-076885
Sep 11, 2023
060000 ENGINE AND ENGINE COOLING
Noises of 26th engine order from the transmission gearing Perform software update for control unit "N127 - drivetrain (PTCU)". If the noises continue even after a successful software update, please do not exchange any parts. The cause
Ll54.10-P-076896
Sep 8, 2023
110000 ELECTRICAL SYSTEM
12V message in IC when starting the vehicle. SW updates need to be performed. Follow the guided test for FC U116000 in N73/3*1 EIS CU. Perform the SW checks and updates. Fully charge both 12V and 48V batteries. After, perform a few
LI82.70-P-076832
Aug 21, 2023
110000 ELECTRICAL SYSTEM
Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem
LI82.70-P-076832
Aug 21, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem
LI72.20-P-075232
Aug 18, 2023
160000 STRUCTURE
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of
LI72.20-P-075232
Aug 18, 2023
170000 LATCHES/LOCKS/LINKAGES
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of
LI72.20-P-075232
Aug 18, 2023
162500 STRUCTURE:BODY:TAILGATE
When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Faulty microswitch signal of trunk lock. In the event of
LI72.10-P-076701
Aug 9, 2023
170000 LATCHES/LOCKS/LINKAGES
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
LI72.10-P-076701
Aug 9, 2023
162300 STRUCTURE:BODY:DOOR
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
LI72.10-P-076701
Aug 9, 2023
162322 STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
LI77.21-P-074971
Jul 25, 2023
160000 STRUCTURE
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. It is not possible to save the relearning process for force progression after each actuatio
LI77.21-P-074971
Jul 25, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. It is not possible to save the relearning process for force progression after each actuatio
NCU - HU Update
Jul 19, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2024 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
LI77.21-P-075806
Jun 23, 2023
160000 STRUCTURE
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, or multiple times) during closing process, without entrapment event. Sensitive parameterization of the automatic reversing function of the panoramic roof in
LI77.21-P-075806
Jun 23, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, or multiple times) during closing process, without entrapment event. Sensitive parameterization of the automatic reversing function of the panoramic roof in
NCU-OTA051923
May 19, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021-2023 EQE, EQS, EQS SUV, and S-Class (223, 295, 296, and 297 platform) vehicles, the software of the sound system does not correspond wi
LI68.00-P-076105
May 18, 2023
160000 STRUCTURE
Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer
LI68.00-P-076105
May 18, 2023
162800 STRUCTURE:BODY:HOOD
Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer
LI68.00-P-076105
May 18, 2023
176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Complaint Technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all EVA2 vehicles. Cause Production change. Hood latch system no longer
LI82.85-P-076157
Apr 11, 2023
110000 ELECTRICAL SYSTEM
Complaint Brief connectivity interruptions when using Apple CarPlay over Wi-Fi, for example when driving underneath toll bridges. Cause There may be interruptions to WiFi as a result of external interference. This is particularly observ
LI82.70-P-075967
Mar 1, 2023
110000 ELECTRICAL SYSTEM
Complaint Wireless charging start/charging behavior of iPhone 14 is not optimal Cause Change in iPhone software (iOS) Remedy There will be optimized software for iPhone 14 iOS (target date 05/2023). This LI will be updated when the so
LI82.85-P-074735
Dec 5, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Complaint Customer states that the Hyperscreen Passenger Display (A40/26) may show dark, pixelated images when the display is starting up or shutting off (see attached picture). The complaint is not present when the display is in use and
LI82.85-P-074735
Dec 5, 2022
110000 ELECTRICAL SYSTEM
Complaint Customer states that the Hyperscreen Passenger Display (A40/26) may show dark, pixelated images when the display is starting up or shutting off (see attached picture). The complaint is not present when the display is in use and
LI88.79-P-075629
Dec 5, 2022
130000 VISIBILITY
Complaint The mirror glass of the outside mirror is actuated in the wrong direction when retrieving the memory position or retrieving the position of the curb detection automatic system. Left outside mirror: Left/right actuation swapped
LI46.15-P-063353
Dec 1, 2022
010000 STEERING
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.
MERCEDES-BENZ EQE350 — All Years Overview
Complete safety history for the MERCEDES-BENZ EQE350 across all model years (2023–2023).
6
Total Recalls
7
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths