2004 MERCEDES-BENZ E500
3 recalls — 172 complaints — 67 TSBs
24V874000 Nov 19, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this reca... Read more
22V954000 Dec 23, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2... Read more
19V918000 Dec 20, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/... Read more
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Complaint Statistics
172 total complaints
3 crashes 1 fires 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL/PROPULSION SYSTEM | 54 |
| FUEL SYSTEM, GASOLINE | 26 |
| SUSPENSION | 20 |
| SERVICE BRAKES | 19 |
| ENGINE | 8 |
| ELECTRICAL SYSTEM | 7 |
| SERVICE BRAKES, HYDRAULIC | 5 |
| POWER TRAIN | 4 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
ENGINE
Jan 20, 2026
Incident date: Dec 20, 2025
Engine started misfiring and losing power and it became scary to drive this vehicle as it was not functioning properly. There was no issue prior to this immediate failure and the vehicle was recently inspected. The dealership is recommending a full engine replacement due to lifter failure.
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Mar 5, 2024
Incident date: Feb 28, 2024
The contact owns a 2015 Cadillac Escalade. The contact stated that on several occasions when the vehicle was started, the radio head unit flickered and did not function properly. The vehicle was taken to a dealer where it was diagnosed that the internal fold inside of the head unit needed to be repl... Read more
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Sep 7, 2022
Incident date: Sep 5, 2022
The contact owns a 2004 Mercedes-Benz E500. The contact stated while driving 55 MPH, there was an abnormally strong fuel odor inside the vehicle. The contact stated that upon making a stop, he noticed fuel leaking onto the driver's side rear wheel. The vehicle was taken to an independent mechanic wh... Read more
FUEL/PROPULSION SYSTEM
Jan 12, 2022
Incident date: Jan 12, 2022
the car has smelled like gas from the minute i received it. the previous owner told me that mercedes had quoted 5 grand to fix it so i would only put half a tank in at a time. turns out there was a warranty on it but has since expired. why wasn't it fixed for free when the previous owner brought it?... Read more
SERVICE BRAKES
Jan 12, 2022
Incident date: Jan 12, 2022
the car has smelled like gas from the minute i received it. the previous owner told me that mercedes had quoted 5 grand to fix it so i would only put half a tank in at a time. turns out there was a warranty on it but has since expired. why wasn't it fixed for free when the previous owner brought it?... Read more
SERVICE BRAKES, HYDRAULIC
Jul 22, 2021
Incident date: Jul 1, 2021
The contact owns a 2004 Mercedes-Benz E500. The contact stated while driving at various speeds, the brake malfunction warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed with the SBC hydraulic unit needing to be replaced. The... Read more
FUEL/PROPULSION SYSTEM
Apr 16, 2021
Incident date: Apr 2, 2021
VEHICLE HAS A RECALL ON REPLACEMENT OF FUEL TANK. MERCEDES BENZ DEALER DID NOT WANT TO HONOR THE RECALL. WHEN I FILL CAR UP WITH GAS IT LEAKS OUT OF THE TANK AND ON THE GROUND. MERCEDES-BENZ DEALER SAID I MISSED THE TIME FOR THE RECALL. I WENT TO THE DEALERSHIP BEFORE THE RECALL ENDED IN 2019 SPOKE ... Read more
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Apr 16, 2021
Incident date: Apr 2, 2021
VEHICLE HAS A RECALL ON REPLACEMENT OF FUEL TANK. MERCEDES BENZ DEALER DID NOT WANT TO HONOR THE RECALL. WHEN I FILL CAR UP WITH GAS IT LEAKS OUT OF THE TANK AND ON THE GROUND. MERCEDES-BENZ DEALER SAID I MISSED THE TIME FOR THE RECALL. I WENT TO THE DEALERSHIP BEFORE THE RECALL ENDED IN 2019 SPOKE ... Read more
SEAT BELTS
Jul 7, 2020
Incident date: Jun 23, 2020
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT AFTER RELEASING THE DRIVER'S SEAT, THE SEAT BELT WARNING LIGHT ILLUMINATED WITH AN AUDIBLE CHIME. THE CONTACT ALSO STATED THAT REAR PASSENGER'S SEAT BELT FAILED LATCH SECURELY IN THE BUCKLE. ADDITIONALLY, THE CENTER SEAT BELT TO... Read more
FUEL SYSTEM, GASOLINE
Jan 8, 2020
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE THE VEHICLE WAS BEING REFUELED, THE CONTACT BECAME AWARE OF A FUEL LEAK. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR DETECTED OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE THE INSTRUMENT CLUSTER WAS RED AND THE CHECK ENGINE WARNING... Read more
ENGINE
Jan 8, 2020
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE THE VEHICLE WAS BEING REFUELED, THE CONTACT BECAME AWARE OF A FUEL LEAK. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR DETECTED OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE THE INSTRUMENT CLUSTER WAS RED AND THE CHECK ENGINE WARNING... Read more
POWER TRAIN
Jun 14, 2019
Incident date: Jun 1, 2019
THE PROBLEM WITH MY VEHICLE IS THAT WITH ITS CURRENT TCM( TRANSMISSION CONTROL MODULE) IN A 722.9 TRANSMISSION, THE CONDUCTOR PLATE THAT HOLDS THE SENSORS IN PLACE BECOME DEFECTIVE AND CREATES A PROBLEM IN WHICH THE TRANSMISSION GETS STUCK IN 2ND GEAR. THIS CAUSES A MAJOR PROBLEM DRIVING ON ROAD WAY... Read more
FUEL/PROPULSION SYSTEM
May 25, 2019
Incident date: Aug 22, 2018
ENGINE STOPPED WHILE RUNNING THE CAR. HAD TO HAVE A LOCAL REPAIR SHOP REPLACE BOTH SENDING UNITS AND SEALS/GASKETS. I BELIEVE THIS IS A RECALL ALREADY BUT I PAID FOR IT?
SUSPENSION
Sep 1, 2018
Incident date: Aug 31, 2018
AIRMATIC SUSPENSION DROPPED WHILE DRIVING ON THE HIGHWAY. RED LIGHT WARNING FLASHED THAT VEHICLE WAS LOW. TRIED TO RAISE CAR BUT IT WOULD NOT RAISE. CAR WAS VERY CLOSE TO GROUND AND WOULD NOT RAISE..BEGAN LOOKING UP, IF OTHER SAME MODELS AS OURS HAVE THIS PROBLEM AND THEY DO. READ SEVERAL CONSUMERS... Read more
SUSPENSION
Jul 20, 2018
Incident date: Jul 19, 2018
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING 40 MPH, THE SUSPENSION SEIZED AND THE VEHICLE PULLED TO THE LEFT. IN ADDITION, THE 'STOP DRIVING/VEHICLE DRIVING LOW' WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION FAILED... Read more
SUSPENSION
Jun 22, 2018
Incident date: Jun 22, 2018
"TAKATA RECALL" MY MERCEDES BENZ E500 BACK AIR SHOCKS STOPPED LIFTING THE CAR WHEN I STARTED IT IN THE MORNING AND THE RED INDICATOR LIGHT WANT GO OFF UNLESS I STOP IT WILL LIFT UP AN THEN GOES BACK DOWN.
UNKNOWN OR OTHER
Jun 22, 2018
Incident date: Jun 22, 2018
"TAKATA RECALL" MY MERCEDES BENZ E500 BACK AIR SHOCKS STOPPED LIFTING THE CAR WHEN I STARTED IT IN THE MORNING AND THE RED INDICATOR LIGHT WANT GO OFF UNLESS I STOP IT WILL LIFT UP AN THEN GOES BACK DOWN.
SUSPENSION
Apr 19, 2018
Incident date: May 1, 2016
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. AFTER STARTING THE VEHICLE, THE SUSPENSION AIR BAGS FAILED ACTIVATE TO LIFT THE VEHICLE. THE MESSAGE "STOP CAR, PARK TOO LOW" REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. T... Read more
FUEL/PROPULSION SYSTEM
Jan 26, 2018
Incident date: Jan 13, 2018
STRONG FUEL SMELL IN CABIN
SUSPENSION
May 5, 2017
Incident date: May 4, 2017
CAR WAS AT A STOP AND BACK END OF CAR WENT DOWN, STOP CAR TOO LOW CAME ON THE DASHBOARD
SUSPENSION
Mar 14, 2017
Incident date: Mar 10, 2017
SBC UNIT HAS A LIMIT THAT IS SHOWING A FAULT YET BRAKES SEEM FINE NOW MUST FIX AND ALL THAT IS AVAILABLE ARE REMANUFACTURED UNITS.
SERVICE BRAKES
Mar 14, 2017
Incident date: Mar 10, 2017
SBC UNIT HAS A LIMIT THAT IS SHOWING A FAULT YET BRAKES SEEM FINE NOW MUST FIX AND ALL THAT IS AVAILABLE ARE REMANUFACTURED UNITS.
SUSPENSION
Feb 24, 2017
Incident date: Feb 23, 2017
RED LIGHT CAME ON STATING THAT THE CAR WAS TOO LOW
FUEL/PROPULSION SYSTEM
Jan 10, 2017
Incident date: Jan 4, 2017
THIS COMPLAINT RELATES TO A PRIOR GOVERNMENT INVESTIGATION AND RELATED EXTENSION OF WARRANTY. THE GOVERNMENT INVESTIGATION DETERMINED LEAKS COULD OCCUR FROM THE GAS TANK PRESSURE SENSOR, THE OUTLET OF THE GAS TANK FILLING LIMITER VALVE AND AT THE TOP OF THE FUEL PUMP. DETERMINED LEAKS COULD OCCUR FR... Read more
SERVICE BRAKES
Jan 4, 2017
Incident date: Jan 4, 2017
WHILE I WAS DRIVING DOWN THE ROAD, THE BRAKES COMPLETELY FAILED. THERE WAS A SUDDEN 100% PRESSURE LOSS IN THE BRAKE PEDAL. I WAS LESS THAN 20 FT FROM GETTING ON THE HIGHWAY. HAD THIS HAPPENED TO ME WHILE I WAS ON THE HIGHWAY, I WOULD HAVE MET WITH A TRAGIC ACCIDENT. THIS CAR ONLY HAS 92,392 MILES. I... Read more
Crash
FUEL/PROPULSION SYSTEM
Dec 23, 2016
Incident date: Dec 23, 2016
STRONG SMELL OF GASOLINE
SERVICE BRAKES
Jul 6, 2016
Incident date: Jan 22, 2016
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC BRAKING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.... Read more
SERVICE BRAKES
Jun 21, 2016
Incident date: Jun 15, 2016
DEALERSHIP: FIRST CLASS AUTO LAND, 4050 FRANKFORD AVE PHILADELPHIA, PA 19124 FIRST PROBLEM: THE SRS AIRBAG LIGHT WAS ON WHEN I FIRST PURCHASED THE CAR THE DEALERSHIP PROMISED TO FIX IT AND NEVER DID. SECOND PROBLEM: THE POWER STEERING WAS FAULTY AND THE DEALERSHIP FIXED IT, BUT I GOT A NEW E... Read more
STEERING
May 10, 2016
Incident date: May 4, 2016
WHILE D IRVING HOME FROM WORK, AFTER STOPPING FOR LIGHT, WHEN LIGHT CHANGED AND I PROCEEDED TO MAKE A RIGHT TURN, I SUDDENLY COULDN'T HARDLY TURN. IT TOOK ALL I HAD TO MAKE TURNS, THEN AFTER ARRIVING HOME MY HUSBAND NOTICED THE SUSPENSION HAD DROPPED ON THE VEHICLES AND WAS RESTING ON THE LEFT R... Read more
SUSPENSION
May 10, 2016
Incident date: May 4, 2016
WHILE D IRVING HOME FROM WORK, AFTER STOPPING FOR LIGHT, WHEN LIGHT CHANGED AND I PROCEEDED TO MAKE A RIGHT TURN, I SUDDENLY COULDN'T HARDLY TURN. IT TOOK ALL I HAD TO MAKE TURNS, THEN AFTER ARRIVING HOME MY HUSBAND NOTICED THE SUSPENSION HAD DROPPED ON THE VEHICLES AND WAS RESTING ON THE LEFT R... Read more
FUEL/PROPULSION SYSTEM
Apr 13, 2016
Incident date: Mar 15, 2016
THERE IS A VERY STRONG SMELL OF GASOLINE COMING FROM THE BACK SEAT. WHEN I FILL THE GAS TANK THE SMELL IS SO STRONG IT FILLS THE ENTIRE GARAGE. WHEN I REMOVED THE BACK SEAT I FOUND A SMALL PUDDLE OF GAS. I FIRST STARTED NOTICING THE SMELL IN THE MIDDLE OF LAST MONTH -(MARCH 2016)- AND CONTINUES TO G... Read more
SERVICE BRAKES
Feb 22, 2016
Incident date: Dec 20, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 60 MPH, THE VEHICLE STALLED BUT CONTINUED TO ROLL WITHOUT STOPPING, THE BRAKE PEDAL FAILED, AND THE GEAR SHIFTER FAILED TO COME OUT OF PARK. IN ADDITION, ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUM... Read more
POWER TRAIN
Feb 22, 2016
Incident date: Dec 20, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 60 MPH, THE VEHICLE STALLED BUT CONTINUED TO ROLL WITHOUT STOPPING, THE BRAKE PEDAL FAILED, AND THE GEAR SHIFTER FAILED TO COME OUT OF PARK. IN ADDITION, ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUM... Read more
ELECTRICAL SYSTEM
Feb 22, 2016
Incident date: Dec 20, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 60 MPH, THE VEHICLE STALLED BUT CONTINUED TO ROLL WITHOUT STOPPING, THE BRAKE PEDAL FAILED, AND THE GEAR SHIFTER FAILED TO COME OUT OF PARK. IN ADDITION, ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUM... Read more
SERVICE BRAKES
Feb 5, 2016
Incident date: Dec 30, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING APPROXIMATELY 75 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED O... Read more
SERVICE BRAKES, HYDRAULIC
Dec 14, 2015
Incident date: Dec 13, 2014
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO AVOID AN ACCIDENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGN... Read more
FUEL SYSTEM, GASOLINE
Dec 14, 2015
Incident date: Dec 13, 2014
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO AVOID AN ACCIDENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGN... Read more
ENGINE
Dec 11, 2015
Incident date: Nov 16, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE VIBRATED AND A STRONG ODOR OF FUEL WAS NOTICED. IN ADDITION, THE COOLANT WARNING LIGHT WAS ILLUMINATING AFTER THE COOLANT WAS REFILLED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DI... Read more
FUEL/PROPULSION SYSTEM
Dec 11, 2015
Incident date: Nov 16, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE VIBRATED AND A STRONG ODOR OF FUEL WAS NOTICED. IN ADDITION, THE COOLANT WARNING LIGHT WAS ILLUMINATING AFTER THE COOLANT WAS REFILLED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DI... Read more
FUEL/PROPULSION SYSTEM
Dec 7, 2015
Incident date: Dec 4, 2015
WHEN FILLING THE CAR WITH GASOLINE TO A FULL TANK, THERE IS A STRONG SMELL OF FUEL THAT IS VERY STRONG THE NEXT DAY. I HAVE READ IN FORUMS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND THAT MB KNOWS ABOUT THIS BUT IS NOT DOING ANYTHING ABOUT IT. IS THERE A CLASS ACTION LAW SUIT ON THIS MATTER? ... Read more
SUSPENSION
Aug 23, 2015
Incident date: Aug 23, 2015
WE HAD JUST STOPPED THE VEHICLE IN A PARKING SPACE AT A GRCCERY. AS WE EXITED THE VEHICLE AND WERE WALKNG AWAY FROM IT WE HEARD A LOUD POP AS IF A TIRE HAD A BLOWN. WE LOOKED AROUND BUT DID NOT NOTICE ANY LOW TIRE FROM LOSS OF AIR. WHEN WE RETURNED TO THE VEHICLE AFTER GROCERY SHOPPING MY WIFE NOTIC... Read more
SERVICE BRAKES
Aug 6, 2015
Incident date: Jul 19, 2015
TURNING INTO A SHOPPING CENTER WHEN ALL OF A SUDDEN MY BRAKES TOTALLY WENT OUT. I HAD JUST A TINY BIT OF BREAKS AND COULDN'T STOP TO MAKE THE TURN INTO THE SHOPPING CENTER SAFELY. I HAD TO GO INTO THE SHOPPING CENTER PARKING LOT AND SEE WHAT HAPPENS. WHAT HAD HAPPENED WAS MY SPC BRAKES WENT OUT O... Read more
ELECTRICAL SYSTEM
Jun 24, 2015
Incident date: Jun 17, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE CONTACT THEN SHUT OFF THE V... Read more
SERVICE BRAKES
Jun 24, 2015
Incident date: Jun 17, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE CONTACT THEN SHUT OFF THE V... Read more
FUEL/PROPULSION SYSTEM
Jun 9, 2015
Incident date: Nov 1, 2014
I PURCHASED MY CAR USED AT 132000 MILES. THIS WAS A PRE EXISTING CONDITION THAT DEALER DIDN'T MENTION ANYTHING ABOUT, BECAUSE THE NEXT DAY I FILLED THE TANK AS IT WAS SOLD TO ME WITH LESS THAN 1/4 TANK, NOW I KNOW WHY, I GOT A VERY STRONG ODOR OF GAS THAT FILLED MY GARAGE AND SMELLED INSIDE THE CAR ... Read more
SERVICE BRAKES
Jun 5, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME STUCK. IN ORDER FOR THE BRAKE PEDAL TO RELEASE, IT NEEDED TO BE DEPRESSED SEVERAL TIMES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOS... Read more
ENGINE
Jun 3, 2015
Incident date: Mar 24, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND THE IGNITION KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TH... Read more
UNKNOWN OR OTHER
May 12, 2015
Incident date: May 1, 2015
MY CAR STOPPED WORKING COMPLETELY. SHOP TELLS ME ITS THE SBC PUMP
FUEL/PROPULSION SYSTEM
Mar 24, 2015
Incident date: Mar 9, 2015
TL*THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE VEHICLE AND A STRONG ODOR OF FUEL EMITTING INTO THE VEHICLE WHEN IT WAS REFUELED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER MAKING SEVERAL ATTEMPTS. THE VEHICLE WAS TO... Read more
FUEL/PROPULSION SYSTEM
Mar 24, 2015
Incident date: Mar 6, 2015
I FELLED MY CAR UP WITH GAS AT LUNCH 12 NOON AND WHEN I GOT OFF WORK AT 5PM THE GAS FUMES WERE SO STRONG I COULD BREATHE IN MY CAR. I TUCK IT TO SOUTH BAY MERCEDES BENZ AND WAS TOLD THAT THE GAS TANK HAS A LEAK AND THE GAS HAD LEAKED IN TO THE CABIN BEHIND THE BACK SET OF MY CAR AND THAT THE REPAIRS... Read more
Showing 50 of 172 complaints.
EPA Fuel Economy — 2004 MERCEDES-BENZ E500
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 5.0L 8-cyl, Automatic 7-spd (Rear-Wheel Drive) | 15.0 | 22.0 | 17.0 | Premium | $4,800 |
CO2 Emissions: -1.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2004 MERCEDES-BENZ E500
67 manufacturer communications from 54 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 220000 SEATS | 6 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 3 |
| 100000 POWER TRAIN | 3 |
| 010000 STEERING | 2 |
| 020000 SUSPENSION | 2 |
| 140000 AIR BAGS | 2 |
| 030000 SERVICE BRAKES, HYDRAULIC | 2 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI54.65-P-072065
Dec 9, 2020
110000 ELECTRICAL SYSTEM
Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI27.50-P-049281
Sep 22, 2020
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Harsh engagement when changing gear range from P to D
LI32.22-P-071495
Jul 20, 2020
110000 ELECTRICAL SYSTEM
AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI54 30-P-068430
Jul 19, 2018
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Display of suspension setting in head unit implausible
LI54 30-P-068430
Jul 19, 2018
020000 SUSPENSION
Display of suspension setting in head unit implausible
LI72 20-P-068322
Jul 2, 2018
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Liftgate intermittently does not open fully
LI05 20-P-067123
Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI8210P0647661
Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
Reporting
Apr 4, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016
LI07.08-P-060993
Mar 25, 2015
060000 ENGINE (PWS)
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
LI82.70-P-060004
Oct 14, 2014
353000 EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
LI27.00-P-051451
Jul 14, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Shift quality complaints on TRANSMISSION 722.9 (7G-TRONIC and 7G-TRONIC PLUS)
LI91.10-P-059386
Jul 12, 2014
220000 SEATS
Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.
LI91.10-P-048497
Jul 12, 2014
160000 STRUCTURE
Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I
LI91.29-P-050932
Jul 10, 2014
220000 SEATS
The controls on the partially electric seat adjustment switch stick or are loose or broken.
LI91.10-P-059373
Jul 10, 2014
220000 SEATS
Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjus
LI27.55-P-058976
Jul 10, 2014
100000 POWER TRAIN
Possible minor leakage at described components or oil transfer from assembly plant.
LI91.10-P-048501
Jul 9, 2014
220000 SEATS
Rubbing noises at the point at which the covering rubs against the cover. Only occurs on vehicles with the sport package .
LI91.10-P-048500
Jul 9, 2014
140000 AIR BAGS
Rubbing noises arise between the covering and cover of the sidebag
LI91.10-P-048498
Jul 9, 2014
220000 SEATS
Noises from area of seat adjuster or cushion frame.
LI68.05-P-059193
Jun 20, 2014
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
SENTEX gate operator with Clik Card Remote not compatible with Homelink
LI65.00-P-059054
May 19, 2014
160000 STRUCTURE
AIRCAP functions excessively
LI05.10-P-058758
Mar 19, 2014
060000 ENGINE AND ENGINE COOLING
Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI27.00-P-056643
Feb 19, 2014
100000 POWER TRAIN
During disengagement from D to N and/or from R to N some slight jolting could be experienced.
LI46.10-P-057961
Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI82.10-P-054588
Jun 27, 2013
120000 EXTERIOR LIGHTING
Xenon burner inoperative or flickers
LI91-40-P-047183
Apr 5, 2012
151300 SEAT BELTS:FRONT:RETRACTOR
MERCEDES: SEAT BELTS, EMERGENCY TENSIONING RETRACTORS. MODEL SERIES 204 (WITH CODES 299 AND 800), 207, 212. SEAT BELT CAN ONLY BE PULLED OUT WITH GREAT EFFORT. AT THE SAME TIME A NOISE CAN BE HEARD FROM THE REVERSIBLE REEL TENSIONER GEA
LI32-22-P-051722
Nov 14, 2011
021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES: AIRMATIC MALFUNCTION. LEAKING AIRMATIC SYSTEM AND NOT A FAULTY COMPRESSOR. *KB
LI-58-40
Dec 16, 2009
110000 ELECTRICAL SYSTEM
XENTRY (MERCEDES): ENGINE WARNING LAMP IS CURRENTLY ON OR WAS ON AND A DELAY FAULT OF THE CAMSHAFT ADJUST TO CURRENT OR STORED IN THE ENGINE CONTROL UNIT. MODELS 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, AND 403. NO MODEL YEARS LI
LI-58-40
Dec 16, 2009
061000 ENGINE AND ENGINE COOLING:ENGINE
XENTRY (MERCEDES): ENGINE WARNING LAMP IS CURRENTLY ON OR WAS ON AND A DELAY FAULT OF THE CAMSHAFT ADJUST TO CURRENT OR STORED IN THE ENGINE CONTROL UNIT. MODELS 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, AND 403. NO MODEL YEARS LI
TB-P-047927
Sep 17, 2009
021231 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
MERCEDES: FOLLOWING FAULT CODES ARE ENTERED IN THE CONTROL UNIT AND DISPLAYED-FC5320 DRAIN VALVE:OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODELS SERIES 211, 219; FC5260 DRAIN VALVE OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODEL 2
TB-P-047927
Sep 17, 2009
021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES: FOLLOWING FAULT CODES ARE ENTERED IN THE CONTROL UNIT AND DISPLAYED-FC5320 DRAIN VALVE:OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODELS SERIES 211, 219; FC5260 DRAIN VALVE OPEN CIRCUIT OR INSUFFICIENT VALVE CURRENT IN MODEL 2
LI46-40-P-047549
Aug 13, 2009
106000 POWER TRAIN:AXLE ASSEMBLY
MERCEDES: CRACKING/CREAKING NOISES FROM FRONT AXLE WHEN VEHICLE IS SUBJECT TO TORSION OR WHEN STEERING WHEEL IS TURNED. THIS IS MAINLY HEARD WHEN THE VEHICLE IS STATIONARY OR WHEN THE VEHICLE IS MOVING SLOWLY. RELATIVE MOVEMENT BETWEEN TH
PB-72-20-31D
Jun 4, 2009
162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
MERCEDES BENZ: TAILGATE DOES NOT OPEN FULLY IN COLD WEATHER. THE TAILGATE NOT OPENING FULLY IN COLD WEATHER, DO NOT REPLACE THE STRUTS. *PE
PB-72-20-31D
Jun 4, 2009
162500 STRUCTURE:BODY:TAILGATE
MERCEDES BENZ: TAILGATE DOES NOT OPEN FULLY IN COLD WEATHER. THE TAILGATE NOT OPENING FULLY IN COLD WEATHER, DO NOT REPLACE THE STRUTS. *PE
SB-32-22-78
May 6, 2009
114000 ELECTRICAL SYSTEM:WIRING
MERCEDES: AIR MATIC VISIT WORKSHOP DISPLAYED WITHIN INSTRUMENT CLUSTER. MODELS 164, 211, 219, 221 AND 251. INCLUDED 4MATIC, AMG (COMPRESSOR) AMG, BLUETEC AND WAGON. MODEL YEARS UNKNOWN. *PE UPDATED 9/18/09.
SB-32-22-78
May 6, 2009
110000 ELECTRICAL SYSTEM
MERCEDES: AIR MATIC VISIT WORKSHOP DISPLAYED WITHIN INSTRUMENT CLUSTER. MODELS 164, 211, 219, 221 AND 251. INCLUDED 4MATIC, AMG (COMPRESSOR) AMG, BLUETEC AND WAGON. MODEL YEARS UNKNOWN. *PE UPDATED 9/18/09.
470036
May 1, 2009
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
MERCEDES: THE FUEL LEVEL INDICATED IN THE INSTRUMENT CLUSTER DOES NOT MATCH THE ACTUAL FILL LEVEL. THIS MAY BE CAUSED BY A FAULT IN THE FUEL LEVEL SENSOR FUNCTION CHAIN: HYDRAULIC AND ELECTRICAL LINES AND THEIR CONNECTIONS, REAR SAM OR IN
470036
May 1, 2009
090000 FUEL SYSTEM, OTHER
MERCEDES: THE FUEL LEVEL INDICATED IN THE INSTRUMENT CLUSTER DOES NOT MATCH THE ACTUAL FILL LEVEL. THIS MAY BE CAUSED BY A FAULT IN THE FUEL LEVEL SENSOR FUNCTION CHAIN: HYDRAULIC AND ELECTRICAL LINES AND THEIR CONNECTIONS, REAR SAM OR IN
PB-91-60-66B
Jan 9, 2009
140000 AIR BAGS
MERCEDES: SRS INDICATOR LAMP ON. THE SRS LIGHT IS ILLUMINATED AND DIAGNOSTIC FAULT CODE(S) B9223 AND/OR B9243 ARE STORED IN THE SRS ECU. THE RESISTANCE OF THE IGNITION SQUIB CIRCUIT FOR THE SIDEBAG MAY BE TOO HIGH. MODEL 211. ALL MODEL
PB-91-60-66B
Jan 9, 2009
142000 AIR BAGS:SIDE/WINDOW
MERCEDES: SRS INDICATOR LAMP ON. THE SRS LIGHT IS ILLUMINATED AND DIAGNOSTIC FAULT CODE(S) B9223 AND/OR B9243 ARE STORED IN THE SRS ECU. THE RESISTANCE OF THE IGNITION SQUIB CIRCUIT FOR THE SIDEBAG MAY BE TOO HIGH. MODEL 211. ALL MODEL
PB-42-46-102
Dec 19, 2008
030000 SERVICE BRAKES, HYDRAULIC
MERCEDES: VEHICLE FAILS STAR DIAGNOSIS TEST; INSPECT BRAKE SYSTEM FOR AIR." MODELS 230, 219, AND 211. MODEL YEARS 2003-2009. *PE
PB-42-46-102
Dec 19, 2008
040000 SERVICE BRAKES, AIR
MERCEDES: VEHICLE FAILS STAR DIAGNOSIS TEST; INSPECT BRAKE SYSTEM FOR AIR." MODELS 230, 219, AND 211. MODEL YEARS 2003-2009. *PE
462046
Dec 4, 2008
014200 STEERING:RACK AND PINION:RACK
PLAY IN THE RACK AND PINION STEERING SYSTEM. MODELS 203, 209, 210, 211, 215, 220, 230. MERCEDES BENZ. *KB UPDATED 5/13/09. *PE
462046
Dec 4, 2008
014000 STEERING:RACK AND PINION
PLAY IN THE RACK AND PINION STEERING SYSTEM. MODELS 203, 209, 210, 211, 215, 220, 230. MERCEDES BENZ. *KB UPDATED 5/13/09. *PE
P-B-82.10/626
Jun 16, 2008
121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ: MODEL 211.026, 065, 070, 076, 082, 083, 265, 276, 282, 283 (E-CLASS). VIN A564853 AND X161341; EQUIPPED WITH BI-XENON AND CURVE ILLUMINATION. CURVE ILLUMINATION NONFUNCTIONAL. *PE
PB-82-10/612
May 21, 2008
121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES BENZ: MODEL 211.026, 056, 065, 070, 072, 076, 077, 082, 083, 087, 090, 256, 265, 276, 277, 282, 283, 287 EQUIPPED WITH OPTION CODE 615 (BI-XENON). HEADLAMP RANGE ADJUSTMENT NONFUNCTIONAL WITH DTC CODES 9010, 9011, 9012, 9013 OR
PB-82-10/612
May 21, 2008
124000 EXTERIOR LIGHTING:BACK UP LIGHTS
MERCEDES BENZ: MODEL 211.026, 056, 065, 070, 072, 076, 077, 082, 083, 087, 090, 256, 265, 276, 277, 282, 283, 287 EQUIPPED WITH OPTION CODE 615 (BI-XENON). HEADLAMP RANGE ADJUSTMENT NONFUNCTIONAL WITH DTC CODES 9010, 9011, 9012, 9013 OR
2008020001
Mar 1, 2008
090000 FUEL SYSTEM, OTHER
MERCEDES BENZ SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CHECK FUEL FILTER MODULE ASSEMBLY AND REPAIR OR REPLACE IF NECESSARY. MODELS 211 AND 219 AMG. MODEL YEARS 2003-2006. CSC WAS RECEIVED. *PE
PB 63-20-15
Feb 22, 2008
161000 STRUCTURE:FRAME AND MEMBERS
WATER ENTRY AT A-PILLAR ON MODEL 211.026, 065, 070, 076, 082, 083, 265, 282, 283 (E320 CDI; E320; E500;E55AMG; E320 4MATIC; E500 4MATIC; E320 WAGON; 320 4MATIC). UNKNOWN YEARS. *PE
PB 63-20-15
Feb 22, 2008
162900 STRUCTURE:BODY:ROOF AND PILLARS
WATER ENTRY AT A-PILLAR ON MODEL 211.026, 065, 070, 076, 082, 083, 265, 282, 283 (E320 CDI; E320; E500;E55AMG; E320 4MATIC; E500 4MATIC; E320 WAGON; 320 4MATIC). UNKNOWN YEARS. *PE
722031
Feb 22, 2008
162500 STRUCTURE:BODY:TAILGATE
MERCEDES-BENZ MODELS E320 AND E500, UP TO OCTOBER 2007 PRODUCTION (OR UP TO B291390). TAILGATE DOES NOT OPEN FULLY IN COLD WEATHER. *TT UPDATED 7/7/08. *NJ
461018A
Feb 22, 2008
011000 STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL HEATER NOT OPERATING CORRECTLY OR INOPERATIVE AT COLD TEMPERATURES. MERCEDES BENZ MODEL 211. MODEL YEAR UNKNOWN. *TT MODEL 211 (E SERIES). UPDATE 8/8/2008. *PE
461018A
Feb 22, 2008
010000 STEERING
STEERING WHEEL HEATER NOT OPERATING CORRECTLY OR INOPERATIVE AT COLD TEMPERATURES. MERCEDES BENZ MODEL 211. MODEL YEAR UNKNOWN. *TT MODEL 211 (E SERIES). UPDATE 8/8/2008. *PE
2008010001
Feb 20, 2008
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MERCEDES-BENZ - CHECK CATALYTIC CONVERTERS AND REPLACE IF NECESSARY - MODELS 203, 209, 211, 215, 230 - MODEL YEARS 2004-2005. *NJ UPDATE 8/7/2008. *PE
2007010002
Jan 1, 2007
200000 WHEELS
REMOVE FRONT WHEEL HOUSING WATER DRAIN NOZZLES IF PRESENT AND CLEAR WATER DRAIN PASSAGES. *KB
2005060008
Jun 1, 2006
061000 ENGINE AND ENGINE COOLING:ENGINE
PROGRAMMING BATTERY CONTROL MODULE. *KB
322232
Aug 16, 2005
020000 SUSPENSION
KNOCKING / RUMBLING NOISE FROM FRONT LEFT OF VEHICLE. TOI INCLUDE MODEL 219 2003-2006. *TT
MERCEDES-BENZ E500 — All Years Overview
Complete safety history for the MERCEDES-BENZ E500 across all model years (2003–2006).
13
Total Recalls
545
Total Complaints
0
Investigations
13
Reported Crashes
1
Reported Fires
0
Reported Deaths