2011 MERCEDES-BENZ E
4 recalls — 11 complaints — 18 TSBs
11V496000 Oct 3, 2011
FUEL SYSTEM, DIESEL
Defect Description
MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2011 VEHICLES INCLUDING E-CLASS (212 PLATFORM), MANUFACTURED FROM JULY 2010 THROUGH FEBRUARY 2011, R-CLASS (251 PLATFORM), MANUFACTURED FROM APRIL 2010 THROUGH APRIL 2011, ML-CLASS (W164 PLATFORM), MANUFACTURED FROM JANUARY 2010 THROUGH MARCH... Read more
Consequence
DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH.
Remedy
MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372.
11V213000 Apr 1, 2011
ENGINE AND ENGINE COOLING
Defect Description
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2011 E-CLASS MODEL W212 AND S212 VEHICLES MANUFACTURED FROM JULY 8, 2010, THROUGH JULY 12, 2010. INSUFFICIENT ADHESIVE BETWEEN THE VIBRATION DAMPER AND ITS INNER MASS DAMPER RING COULD CAUSE A SUDDEN SEPARATION OF THE INNER MASS DAMPER RING FROM THE VIB... Read more
Consequence
WHILE WORKING IN THE ENGINE COMPARTMENT DURING ENGINE OPERATION, THE DAMPER RING COULD STRIKE AND INJURE THE PERSON REPAIRING THE VEHICLE OR A BYSTANDER.
Remedy
DEALERS WILL INSPECT AND REPLACE PARTS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 8, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
10V540000 Oct 29, 2010
FUEL SYSTEM, OTHER:FUEL FILTER
Defect Description
MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2011 M-CLASS, MODEL W164, GL-CLASS, MODEL X164, E-CLASS, MODEL W212, R-CLASS, AND MODEL V251VEHICLES. THE O-RING MAY NOT HAVE BEEN PROPERLY LUBRICATED IN ALL CASES. LACK OF LUBRICATION CAN LEAD TO LEAKAGE OF THE FUEL FILTER.
Consequence
DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.
Remedy
DEALERS WILL REPLACE THE FUEL FILTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT MERCEDES BENZ AT 1-800-367-6372. THIS CAMPAIGN HAS BEEN SUPERSEDED . PLEASE SEE RECALL CAMPAIGN 11V-496.
10V459000 Oct 4, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP
Defect Description
MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2010 C-CLASS, MODEL 204, E-CLASS, MODEL 212, AND MODEL YEAR 2010-2011 E-CLASS COUPE/CABRIOLET MODEL 207 VEHICLES. THE POWER STEERING SYSTEM IN THE SUBJECT VEHICLES MAY FAIL DUE TO THE LOSS OF POWER STEERING FLUID.
Consequence
OWNERS MAY NOT HAVE SUFFICIENT CONTROL OF THE VEHICLE IN AREAS, SUCH AS PARKING LOTS, WHERE MAXIMUM POWER STEERING IS REQUIRED, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy
DEALERS WILL CHECK AND RETORQUE THE CONNECTION FITTING FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 31, 2010. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Complaint Statistics
11 total complaints
2 crashes 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| TIRES | 3 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 2 |
| STEERING | 1 |
| STEERING:HYDRAULIC POWER ASSIST:PUMP | 1 |
| AIR BAGS | 1 |
TIRES
Sep 17, 2013
Incident date: Sep 1, 2013
TIRE TREAD IS SEPARATING FROM TIRE ON BACK OF TIRE. ALL FOUR TIRES ON VEHICLE DISPLAY TREAD SEPARATION APPROXIMATELY HALF CIRCUMFERENCE OF TIRE IS AFFECTED. *TR
TIRES
Sep 17, 2013
Incident date: Sep 1, 2013
ALL FOUR TIRES ON 2011 MERCEDES E550 HAVE TREAD SEPARATION. TREAD SEPARATION IS OCCURRING ON THE BACK SIDE OF THE TIRE AND IS UNKNOWN UNTIL THE TIRE BEGINS TO LOSE TIRE PRESSURE. TIRES ARE ORIGINAL EQUIPMENT MICHELIN RADIAL X TIRES. FAILURE BETWEEN 38,000-40,000 MILES. *TR
TIRES
Dec 19, 2011
Incident date: Nov 3, 2011
5 MONTHS INTO MY 2011 MB E350 BLUETECH LEASE THE FRONT LEFT TIRE BLOWS ON A HIGHWAY. THE TIRES ARE RUNFLAT BRIDGESTONE TURANZA EL400-02 MOEXTENDED 245/45R17 95H. STOPPED THE CAR AND SAW THE RIM MADE A CUT IN A SIDEWALL. NOT REPAIRABLE, HAD IT REPLACED. 45 DAYS LATER ANOTHER FRONT TIRE IS AGAIN B... Read more
AIR BAGS
Aug 12, 2011
Incident date: Aug 2, 2011
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ E-350. THE CONTACT WAS DRIVING 60 MPH WHEN THE CONTACT WAS INVOLVED IN A REAR-END CRASH. AS A RESULT, THE CONTACT CRASHED INTO THE GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED AND THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK.... Read more
Crash
1 injured
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
May 28, 2011
Incident date: Nov 26, 2010
I RECENTLY PURCHASED A MERCEDES 2011 E550. I FOUND THE SPEEDOMETER VERY DIFFICULT TO READ DURING DAYLIGHT CONDITIONS IT IS NOT LIGHTED. MY EYESIGHT IS 20/20). THIS IS A SAFETY PROBLEM BECAUSE IT TAKES YOUR EYES OFF THE ROAD TOO LONG TO READ THE VERY DIM SPEEDOMETER. IT ALSO CAUSES ONE TO GO AT S... Read more
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Apr 5, 2011
Incident date: Apr 4, 2011
MERCEDES 2011 E550 HAS A SPEEDOMETER THAT IS VERY DIFFICULT TO READ AND REQUIRES EYE DIVERSION FROM THE ROAD TO AN UNSAFE EXTENT TO VIEW YOUR DRIVING SPEED. *TR
POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 25, 2011
Incident date: Oct 26, 2010
E 350 2011 MERCEDES BENZ I OWN HAS PROBLEMS WITH GEAR SHIFTING WHILE DRIVING UPHILL. *TR
STEERING
Feb 4, 2011
Incident date: Jan 31, 2011
TL*THE CONTACT OWNS A 2011 MERCEDES BENZ E-350. WHILE DRIVING APPROXIMATELY 1 MPH IN REVERSE THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AND THE POWER STEERING CONTINUED TO MALFUNCTION. THE VEHICLE WAS EVENTUALLY TOWED TO AN AUTHORIZED DEAL... Read more
STEERING:HYDRAULIC POWER ASSIST:PUMP
Feb 4, 2011
Incident date: Jan 31, 2011
TL*THE CONTACT OWNS A 2011 MERCEDES BENZ E-350. WHILE DRIVING APPROXIMATELY 1 MPH IN REVERSE THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AND THE POWER STEERING CONTINUED TO MALFUNCTION. THE VEHICLE WAS EVENTUALLY TOWED TO AN AUTHORIZED DEAL... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 7, 2010
Incident date: Sep 25, 2010
YOU PUT THE CAR IN PARK THE DIGITAL DISPLAY SAYS "PARK" BUT IT IS NOT. YOU PUT THE CAR IN DRIVE OR REVERSE THE DIGITAL DISPLAY SAYS DRIVE OR REVERSE AND CAR DOES NOT MOVE. IN ORDER TO CORRECT THE PROBLEM YOU HAVE TO TURN OFF THE CAR AND TURN IT BACK ON THEN IT WILL START TO WORK PROPERLY AGAIN. ... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 17, 2010
Incident date: Sep 17, 2010
2011 MERCEDES BENZ E CLASS-THIS VEHICLE HAS AN ELECTRONIC SHIFTER JUST BEHIND STEERING WHEEL. IT IS DIFFICULT TO TELL IF IT GOES INTO PARK OR NOT. MY WIFE HAD ENGINE RUNNING, GOT OUT OF CAR TO CHECK THE TRUNK AND THOUGHT SHE PUT THE VEHICLE IN PARK. IT STARTED TO MOVE AND SHE WAS ABLE TO JUMP INS... Read more
Crash
1 injured
Technical Service Bulletins — 2011 MERCEDES-BENZ E
18 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 2 |
| 140000 AIR BAGS | 1 |
| 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
| 021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM | 1 |
| 021300 SUSPENSION:FRONT:SHOCK ABSORBER | 1 |
| 022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM | 1 |
| 022400 SUSPENSION:REAR:SHOCK ABSORBER | 1 |
LI-47-40-P053871
Aug 13, 2013
060000 ENGINE (PWS)
XENTRY (MERCEDES): CHECK ENGINE LIGHT (CEL) IS ACTIVATED; STORED IN ENGINE CONTROL UNIT IS VERY FINE LEAK. AUTOMATIC FUEL TANK LEAK TEST SOFTWARE IS SENSITIVE AND CAN PRODUCES AN ERRONEOUS DIAGNOSIS. MODELS 204, 212, 218, 221, 216,AND 166
LI-91-40P051830
Apr 20, 2012
151300 SEAT BELTS:FRONT:RETRACTOR
MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS
LI-91-40P051830
Apr 20, 2012
151000 SEAT BELTS:FRONT
MERCEDES-BENZ: THE FRONT SEAT BELT CATCHES WHEN PULLED OUT, BECAUSE THE STRAP WAS NOT GUIDED BACK PROPERLY. HAPPENS ON BOTH THE PASSENGER AND DRIVER'S SIDE. *RM UPDATED 5/22/2012. *JS
LI27-60P051774-1
Oct 3, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ: THE VEHICLE JOLTS DURING START-OFFS, STEADY DRIVING, OR ACCELERATION. THE CONTROL VALVE TEMPORARY JAMS. *RM UPDATED 12/28/11. *PE
LI27-60P051774-1
Oct 3, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
MERCEDES-BENZ: THE VEHICLE JOLTS DURING START-OFFS, STEADY DRIVING, OR ACCELERATION. THE CONTROL VALVE TEMPORARY JAMS. *RM UPDATED 12/28/11. *PE
SCB-2011100002
Oct 1, 2011
162700 STRUCTURE:BODY:TRUNK LID
MERCEDES: ON SOME AFFECTED VEHICLES, THE TRUNK LID MAY TOUCH BUMPER DURING CLOSING. *PE
LI-72-12-P
May 31, 2011
162300 STRUCTURE:BODY:DOOR
MERCEDES-BENZ: THE REAR DOOR CANNOT BE OPENED FROM THE OUTSIDE IN COLD TEMPERATURES. THE WINDOW GUIDE RAIL OF THE DOOR FREEZES. *RM
LI-05-20-P
May 31, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM
SB-40-10-72
May 19, 2011
200000 WHEELS
MERCEDES-BENZ: INSTALLATION INFORMATION OF BOLTED WHEEL CONNECTIONS. ALL MODELS. *RM
LI-27-60-P051773
May 2, 2011
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MERCEDES-BENZ: THERE IS A TRANSMISSION TROUBLE CODE STORED. IT IS A DIAGNOSTIC PROBLEM WITH THE WET START-UP CLUTCH. *RM
LI-27-60-P049270
Apr 4, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM
SB-20101100005
Dec 1, 2010
118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ: SOFTWARE UPDATE FOR HEATER LINES. *RM
SB-32-25-82
Nov 19, 2010
022400 SUSPENSION:REAR:SHOCK ABSORBER
MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM
SB-32-25-82
Nov 19, 2010
022130 SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM
SB-32-25-82
Nov 19, 2010
021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM
SB-32-25-82
Nov 19, 2010
021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM
SB-91-60-193
Jun 11, 2010
140000 AIR BAGS
MERCEDES: AIRBAG DURABILITY AND RELIABILITY. AIR BAG SRS CONTROL MODULE (N2/2) DOES NOT HAVE A SET SHELF LIFE AND WILL NORMALLY BE RELIABLE FOR THE LIFE OF A VEHICLE. WITH 164, 216 221, 251 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET
LI03-20-P-048278
Feb 22, 2010
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MERCEDES (XENTRY): ENGINE MAKES NOISE, TICKING/CRACKLING AT IDLE SPEEDS UP TO APPROX. 1500 RPM. RUN IN EFFECT OF 1ST CRANKSHAFT MAIN BEARING. MODELS 211, 219, 164, 251, 203, 204, 209, 221, 461 AND 463. NO MODEL YEARS LISTED. *PE
MERCEDES-BENZ E — All Years Overview
Complete safety history for the MERCEDES-BENZ E across all model years (2006–2011).
10
Total Recalls
34
Total Complaints
0
Investigations
4
Reported Crashes
0
Reported Fires
0
Reported Deaths