2011 MERCEDES-BENZ CL550
1 recalls — 7 complaints — 35 TSBs
12V557000 Dec 3, 2012
FUEL SYSTEM, GASOLINE
Defect Description
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel... Read more
Consequence
If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
Complaint Statistics
7 total complaints
2 crashes 3 fires 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ENGINE | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
| AIR BAGS | 1 |
| SERVICE BRAKES | 1 |
AIR BAGS
Oct 21, 2023
Incident date: Oct 17, 2023
On my way to work when the I hit the brakes... brakes locked up causing me to be unable to come to a complete stop.. Driver side airbag deployed but the passenger side airbag caused the dash to explode causing a fire in the dash. With the dash exploding and the passenger side airbag not deploying... Read more
Crash
Fire
1 injured
SERVICE BRAKES
Oct 21, 2023
Incident date: Oct 17, 2023
On my way to work when the I hit the brakes... brakes locked up causing me to be unable to come to a complete stop.. Driver side airbag deployed but the passenger side airbag caused the dash to explode causing a fire in the dash. With the dash exploding and the passenger side airbag not deploying... Read more
Crash
Fire
1 injured
UNKNOWN OR OTHER
Dec 1, 2022
Incident date: Nov 27, 2022
My back up just stops producing an image. I can restart the car and it might or might not come back on. For the most part the camera is on but I’ve been reading on all the MB forums this is a very common issue, with these W216 and also it’s sister car, the W221. The problem is, these were extrem... Read more
FUEL/PROPULSION SYSTEM
Sep 9, 2022
Incident date: Sep 3, 2022
My 2011 Mercedes-Benz CL550 4MATIC with 63,335 miles. it has a strong gas smell in the inside. There was a recall pertaining to, "Due to the irregularity stemming from the molding process of the fuel filter flange, the filter may crack when operated in high temperatures." I live in California and it... Read more
ENGINE
Mar 2, 2015
Incident date: Jan 22, 2015
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ CL550. AFTER PARKING THE VEHICLE, IT CAUGHT FIRE. THE FIRE INITIATED IN THE ENGINE COMPARTMENT AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FIRE. THE VEHICLE HAD NO... Read more
Fire
POWER TRAIN
Dec 29, 2011
Incident date: Aug 26, 2011
I WAS DRIVING ON THE HIGHWAY WHEN THE SPEED JUST DROPPED FROM 80 MPH TO 40 MPH AND BRAKE LIGHTS, OF COURSE, DID NOT TURN ON. BECAUSE OF THAT, THE DRIVER BEHIND ME WAS NOT WARNED AND ALMOST CRASHED BEHIND ME. IT WAS NOT ONLY THIS INCIDENT BUT THIS HAPPENED NUMEROUS TIMES AND THE PROBLEM WAS STILL NOT... Read more
ENGINE AND ENGINE COOLING
Dec 29, 2011
Incident date: Aug 26, 2011
I WAS DRIVING ON THE HIGHWAY WHEN THE SPEED JUST DROPPED FROM 80 MPH TO 40 MPH AND BRAKE LIGHTS, OF COURSE, DID NOT TURN ON. BECAUSE OF THAT, THE DRIVER BEHIND ME WAS NOT WARNED AND ALMOST CRASHED BEHIND ME. IT WAS NOT ONLY THIS INCIDENT BUT THIS HAPPENED NUMEROUS TIMES AND THE PROBLEM WAS STILL NOT... Read more
Technical Service Bulletins — 2011 MERCEDES-BENZ CL550
35 manufacturer communications from 30 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 7 |
| 220000 SEATS | 6 |
| 010000 STEERING | 2 |
| 100000 POWER TRAIN | 2 |
| 350000 EQUIPMENT | 2 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH | 1 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW - M278 Cat
Jul 27, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW - M278 Cat
Jul 27, 2023
060000 ENGINE AND ENGINE COOLING
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Merc
ELW-M278Catalyst
May 11, 2023
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
ELW-M278Catalyst
May 11, 2023
060000 ENGINE AND ENGINE COOLING
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to s
CL-ELWExhaustVal
Mar 30, 2023
060000 ENGINE AND ENGINE COOLING
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch
ELW-ExhaustValve
Mar 10, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ce
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI27.50-P-049281
Sep 22, 2020
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Harsh engagement when changing gear range from P to D
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI42.47-P-048216
Oct 13, 2014
030000 BRAKES (PWS)
Message in instrument cluster "ESP Malfunction - Service Required"
LI91.10-P-048411
Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI91.25-P-059392
Jul 12, 2014
220000 SEATS
No inflation of one or more air cushions on the massage/multicontour/dynamic seat modules (driver, front passenger and rear) Bubble formation in one or more seats with massage/multicontour/dynamic seat modules (driver, front passenger and
LI91.10-P-048504
Jul 10, 2014
220000 SEATS
Squeaking/creaking noises from area of seat adjuster
LI91.10-P-059377
Jul 10, 2014
220000 SEATS
Front seat backrest locks at folded-forward position
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI05.10-P-056435
May 19, 2014
060000 ENGINE AND ENGINE COOLING
Rattling noise after engine start for several seconds
LI18.00-P-058770
Mar 24, 2014
060000 ENGINE AND ENGINE COOLING
Warning message "The oil pressure is too low" in instrument cluster with engine off.
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI05.10-P-056435
Mar 21, 2014
060000 ENGINE AND ENGINE COOLING
Engine rattling noise after engine start for several seconds
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
LI-82-10P-053439
Sep 13, 2013
121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
XENTRY (MERCEDES): MESSAGE WILL APPEAR INDICATING HIGH BEAM ASSIST IS ACTIVATED AND IS INOPERATIVE. MODELS 204, 212, 207, 221, 216, 218, AND 166. NO MODEL YEARS LISTED. *PE UPDATED 11/26/13. *PE
LI8285P056976
Aug 28, 2013
353000 EQUIPMENT:ELECTRICAL
"Metadata Loss" or navigation constantly diplays "Activating".
LI-47-40-P053871
Aug 13, 2013
060000 ENGINE (PWS)
XENTRY (MERCEDES): CHECK ENGINE LIGHT (CEL) IS ACTIVATED; STORED IN ENGINE CONTROL UNIT IS VERY FINE LEAK. AUTOMATIC FUEL TANK LEAK TEST SOFTWARE IS SENSITIVE AND CAN PRODUCES AN ERRONEOUS DIAGNOSIS. MODELS 204, 212, 218, 221, 216,AND 166
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
SC-2012070002
Nov 1, 2012
114000 ELECTRICAL SYSTEM:WIRING
MERCEDES: CAMSHAFT ADJUSTMENT SOLENOID MAY LEAK OIL DUE TO SETTLING PROPERTIES OF SEAL AND THE ENGINE WIRING HARNESS WILL BE RETROFITTED WITH FOUR ADAPTER HARNESSES AS A PRECAUTIONARY MEASURE. MODELS 2005-2011 164, 171, 203, 204, 207, 209
LI14-10-P047525
Sep 13, 2012
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
XENTRY (MERCEDES): FOREIGN OBJECTS FROM EXHAUST MANIFOLD, MAY HAVE IMPAIRED OR DAMAGED, BRIEFLY, THE FUNCTION OF TURBOCHARGER, WHEN IT SWITCHED TO LIMP HOME MODE OR INSUFFICIENT OUTPUT. MODELS 164, 203, 204, 207, 209, 211, 212, 218, 2
LI-68-20P-053763
Jun 7, 2012
031100 SERVICE BRAKES, ELECTRIC
XENTRY(MERCEDES): WHEN EXTERIOR LIGHTS SWITCH ON, ELECTRIC PARKING BRAKE SWITCH FLASHES 10 TIMES WHEN ILLUMINATED. MODELS 216 AND 221. NO MODEL YEARS LISTED. *PE
10-P-053439
Mar 26, 2012
121000 EXTERIOR LIGHTING:HEADLIGHTS
XENTRY: MERCEDES BENZ: HIGH BEAM ASSIST TEMPORARILY NONFUNCTIONAL. REPLACE MFK AND CALIBRATE WITH THE AID OF THE 'CALIBRATION TARGET FOR NIGHT VIEW ASSIST' SPECIAL TOOL. ALSO INCLUDED GLK350 AND S550 MODEL YEAR 2011. MODEL CLS YEAR 2010-201
20-P-053398
Mar 12, 2012
010000 STEERING
XENTRY: RATTLING/THUMPING NOISES FROM THE AREA OF THE STEERING ON ROUGH ROADS OR WHEN DRIVING OVER ROAD UNDULATIONS. NO MODEL YEARS GIVEN. ALSO INCLUDED MODELS 168 AND 172. *JS
MERCEDES-BENZ CL550 — All Years Overview
Complete safety history for the MERCEDES-BENZ CL550 across all model years (2011–2012).
2
Total Recalls
32
Total Complaints
0
Investigations
2
Reported Crashes
5
Reported Fires
0
Reported Deaths