2011 MERCEDES-BENZ C63
3 recalls, 2 complaints - 75 TSBs
16V363000 May 26, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever regi... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
16V081000 Feb 11, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more
14V177000 Apr 11, 2014
EXTERIOR LIGHTING:TAIL LIGHTS
Defect Description
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.
Consequence
Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 2 |
AIR BAGS
Jan 11, 2018
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C63. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTHLAKE,... Read more
AIR BAGS
Nov 20, 2017
Incident date: Nov 20, 2017
TAKATA RECALL- NHTSA RECALL #16V363 AND MANUFACTURER RECALL # 2016070003 ACTIVE RECALL SINCE MAY 25, 2016. NO REMEDY YET AVAILABLE. UNSAFE TO OPERATE VEHICLE. MANUFACTURER HAS NOT ADDRESSED THIS IN A TIMELY MANNER.
Technical Service Bulletins, 2011 MERCEDES-BENZ C63
75 manufacturer communications from 57 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 14 |
| 060000 ENGINE (PWS) | 5 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 010000 STEERING | 4 |
| 350000 EQUIPMENT | 4 |
| 160000 STRUCTURE | 4 |
| 100000 POWER TRAIN | 4 |
| 220000 SEATS | 4 |
NCU - 24240304
Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304
Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW-Fuel Filter
Nov 3, 2023
070000 FUEL SYSTEM, GASOLINE
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part
ELW-Fuel Filter
Nov 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (??A?A?MBUSA??A?A?) is extending the warranty coverage on the fuel filter unit for Part
CL-ELWSubframe
Mar 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Mar 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
ELW-RearSubframe
Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI4245P073405
Aug 2, 2021
060000 ENGINE AND ENGINE COOLING
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
LI4245P073405
Aug 2, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI33 30-P-056665
Aug 5, 2019
020000 SUSPENSION
Throttle lift-off clunking noises at drive shafts of front axle
LI33 30-P-056665
Aug 5, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Throttle lift-off clunking noises at drive shafts of front axle
LI54-21-P-062006
May 31, 2019
060000 ENGINE AND ENGINE COOLING
C63/GTx 177/178 Check Engine Light on with Misfire DTC's. Engine Running Roughly
LI5421P062006
Dec 3, 2018
060000 ENGINE (PWS)
C63/GTx 177/178 Check Engine Light on with Misfire DTC's. Engine Running Roughly
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI54 21-P-062006
Jul 12, 2018
060000 ENGINE (PWS)
C63/GTx 177/178 Check Engine Light on with Misfire DTC's. Engine Running Roughly
LI07 70-P-066276
Mar 12, 2018
060000 ENGINE AND ENGINE COOLING
Check Engine Light is on with DTC P030185/ P030685 for misfire cylinder 1 and 6.
LI05 20-P-067123
Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI0708P0651491
Nov 7, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Engine sound change after recent software updates.
LI0708P0651491
Nov 7, 2016
980000 UNKNOWN OR OTHER
Engine sound change after recent software updates.
LI0708P0651491
Nov 7, 2016
060000 ENGINE (PWS)
Engine sound change after recent software updates.
LI8210P0647661
Aug 26, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamps fogged.
LI8285P0581859
Aug 16, 2016
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
"Anti-theft protection activated".
RecallUpdate
Feb 11, 2016
140000 AIR BAGS
Recall Campaign announcement for Takata driver airbags.
LI32.25-P-061137
Mar 24, 2015
021000 SUSPENSION:FRONT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
022400 SUSPENSION:REAR:SHOCK ABSORBER
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
021400 SUSPENSION:FRONT:MACPHERSON STRUT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI91.10-P-059387
Jul 12, 2014
220000 SEATS
Noises from flat spring core in backrest
LI91.10-P-048411
Jul 12, 2014
220000 SEATS
The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
P-B-82.85-703
Mar 10, 2014
350000 EQUIPMENT
A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are
LI82.85-P-058582
Mar 3, 2014
350000 EQUIPMENT
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
LI54.15-P-057373
Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373
Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI35.30-P-058566
Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
LI46.15-P-058505
Feb 25, 2014
010000 STEERING
Creaking noise when making vertical or longitudinal adjustment to electrical steering column
LI49.20-P-056353
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
LI54.10-P-054089
Feb 25, 2014
110000 ELECTRICAL SYSTEM
Battery discharged, vehicle does not start.
LI46.35-P-058063
Feb 18, 2014
010000 STEERING
Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code
LI49.20-P-056353
Feb 12, 2014
110000 ELECTRICAL SYSTEM
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI54.25-P-056472
Feb 10, 2014
110000 ELECTRICAL SYSTEM
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
LI14.20-P-052079
Feb 6, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
P-SC-2014020003
Feb 1, 2014
198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced
P-SC-2014020003
Feb 1, 2014
160000 STRUCTURE
This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Merced
LI83-00P-052510
Jan 6, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
XENTRY (MERCEDES): CONTROL UNITS INSTALLED, UNDER DRIVER/FRONT PASSENGER SEAT, HAS WATER ENTERING TRAY, CAUSED BY CONDENSATION HOSE OF A/C HOUSING BEING EITHER DISLOCATED, PINCHED, CRUSHED OR LEAKING. MODEL ALL. *PE
LI54.65-P-058105
Dec 12, 2013
110000 ELECTRICAL SYSTEM
The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 ha
LI8270P056963
Aug 21, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Software update of COMAND Online control unit.
LI8285P055695
Aug 5, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the display remains dark.
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI33.30-P-056665
Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI47.40-P-053871
Jul 10, 2013
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
LI82.10-P-053604
Jul 8, 2013
120000 EXTERIOR LIGHTING
Fault message in display - Right rear turn signal light inoperative
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI8870P056690
Jul 3, 2013
130000 VISIBILITY
Outside mirror fogged.
C1A-130501
Jul 1, 2013
190000 TIRES
Model X204 (GLK 250 BT) with AMG Styling Package 321. Model Year 2013 Install Tire Fit Kit, Replace Monroney Label
LI46.35-P-055485
Jun 28, 2013
110000 ELECTRICAL SYSTEM
Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's M
2012120002
Apr 18, 2013
060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
MERCEDES-BENZ C63 - All Years Overview
Complete safety history for the MERCEDES-BENZ C63 across all model years (2008, 2011).
14
Total Recalls
31
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths