2002 MERCEDES-BENZ C240
3 recalls — 16 complaints — 25 TSBs
24V874000 Nov 19, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this reca... Read more
22V954000 Dec 23, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2... Read more
19V918000 Dec 20, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/... Read more
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Complaint Statistics
16 total complaints
3 crashes 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| INTERIOR LIGHTING | 2 |
| ELECTRICAL SYSTEM | 2 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 2 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
| SEATS | 1 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES | 1 |
| AIR BAGS | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| SEAT BELTS | 1 |
| POWER TRAIN | 1 |
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Oct 21, 2020
Incident date: Oct 13, 2020
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE PROPERLY. THE CONTACT STATED THAT THE ODOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TACOMA (1701-C ALEXANDER AVE E, FIFE, WA 98424) WHERE IT WAS DIAGNOSED HOW... Read more
VISIBILITY/WIPER
Aug 25, 2020
Incident date: Aug 1, 2020
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134 (206)... Read more
STRUCTURE:BODY
Aug 25, 2020
Incident date: Aug 25, 2020
RECEIVED NHTSA RECALL #19V918, MB CAMPAIGN #2020040011, AND BROUGHT VEHICLE TO MERCEDES DEALER, ALFANO, IN SAN LUIS OBISPO, CA ON 8/25/2020. WAS TOLD BY DEALER'S SERVICE MANAGER THAT VEHICLE PRODUCTION DATE WAS NOT AVAILABLE AND THAT THE VEHICLE DID NOT MATCH THE MODELS INCLUDED IN THE RECALL, SUCH ... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Aug 20, 2020
Incident date: Aug 19, 2020
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). FLAGSHIP MOTORCARS OF LYNNFIELD (385 BROADWAY RTE. 1 NORTH, LYNNFIELD, MA 01940) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE RECALL REPAIR PERFORMED. UPO... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Jun 3, 2020
Incident date: Jun 11, 2018
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE SUN ROOF RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE.... Read more
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Apr 18, 2016
Incident date: Apr 5, 2016
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE W... Read more
ELECTRICAL SYSTEM
Jan 4, 2016
Incident date: Aug 4, 2015
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED ... Read more
POWER TRAIN
Jan 4, 2016
Incident date: Aug 4, 2015
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED ... Read more
ELECTRICAL SYSTEM
Jul 19, 2014
Incident date: Oct 3, 2013
I AM NOT SURE WHY MERCEDES IS DOING THIS. I AM SURE THE AUTO MAKER IS AWARE OF THE SITUATION AND NOT DOING ANYTHING ABOUT IT. I HAVE READ NUMEROUS FORUMS REGARDING THE SAME ISSUE. ELECTRICAL COMPONENTS NOT FUNCTIONING PROPERLY. I DEMAND MERCEDES TO DO SOMETHING ABOUT THIS PROBLEM AND THEY CAN NOT GE... Read more
INTERIOR LIGHTING
Jul 2, 2014
Incident date: Jun 27, 2014
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT'S VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING), ALTHOUGH THE INSTRUMENT PANEL FAILURE WAS IDENTICAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
AIR BAGS
Sep 17, 2013
Incident date: Aug 25, 2013
WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLO... Read more
Crash
1 injured
ELECTRONIC STABILITY CONTROL (ESC)
Sep 17, 2013
Incident date: Aug 25, 2013
WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLO... Read more
Crash
1 injured
SEAT BELTS
Sep 17, 2013
Incident date: Aug 25, 2013
WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLO... Read more
Crash
1 injured
INTERIOR LIGHTING
Apr 17, 2013
Incident date: Mar 9, 2005
TL* THE CONTACT OWNS A 2002 MERCEDES C240. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AFTER FINDING NHTSA RECALL CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS NOT AVAILA... Read more
VISIBILITY:REARVIEW MIRRORS/DEVICES
Jul 27, 2012
Incident date: Jul 23, 2012
THERE IS VERY LIMITED VISIBILITY FROM THE DRIVER'S SIDE MIRROR BECAUSE THE MIRROR IS COMPROMISED IN SOME WAY. THIS OBVIOUSLY IS A SAFETY HAZARD. ADDITIONALLY, FLUID FROM THE MIRROR LEAKED ONTO THE DOOR OF THE CAR AND I UNDERSTAND THAT IT HAS ALMOST DEFINITELY AFFECTED THE PAINT. APPARENTLY, THIS... Read more
SEATS
Mar 21, 2012
Incident date: Mar 21, 2012
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SEAT REGULATORS WERE DEFECTIVE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAG... Read more
EPA Fuel Economy — 2002 MERCEDES-BENZ C240
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.6L 6-cyl, Automatic 5-spd (Rear-Wheel Drive) | 17.0 | 24.0 | 20.0 | Premium | $4,100 |
| 2.6L 6-cyl, Manual 6-spd (Rear-Wheel Drive) | 15.0 | 24.0 | 18.0 | Premium | $4,550 |
CO2 Emissions: -1.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2002 MERCEDES-BENZ C240
25 manufacturer communications from 20 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 220000 SEATS | 5 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 150000 SEAT BELTS | 2 |
| 100000 POWER TRAIN | 2 |
| 010000 STEERING | 1 |
| 021000 SUSPENSION:FRONT | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
| 022400 SUSPENSION:REAR:SHOCK ABSORBER | 1 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI27.50-P-071658
Sep 30, 2020
100000 POWER TRAIN
Harsh engagement when changing gear range from P to D or R
LI33 30-P-056665
Aug 5, 2019
020000 SUSPENSION
Throttle lift-off clunking noises at drive shafts of front axle
LI33 30-P-056665
Aug 5, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Throttle lift-off clunking noises at drive shafts of front axle
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI32.25-P-061137
Mar 24, 2015
021000 SUSPENSION:FRONT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
021400 SUSPENSION:FRONT:MACPHERSON STRUT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
022400 SUSPENSION:REAR:SHOCK ABSORBER
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI91.10-P-059391
Jul 12, 2014
220000 SEATS
Noise from the front seats during load change.
LI91.10-P-048497
Jul 12, 2014
160000 STRUCTURE
Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. I
LI91.25-P-059380
Jul 10, 2014
220000 SEATS
Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
LI91.10-P-049799
Jul 10, 2014
110000 ELECTRICAL SYSTEM
The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of OK components being removed. Possible Hall sensor faults or normalization faults can exist which can be elimin
LI91.10-P-048503
Jul 9, 2014
220000 SEATS
Grunting noise or ripping noise at seat-back lining
LI91.10-P-048498
Jul 9, 2014
220000 SEATS
Noises from area of seat adjuster or cushion frame.
LI05.10-P-058758
Mar 19, 2014
060000 ENGINE AND ENGINE COOLING
Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank
LI35.30-P-058566
Feb 25, 2014
100000 POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
LI8270P055572
Aug 5, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Mobile phone cotacts are not transferred completely.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
40-P-052794
Apr 20, 2012
150000 SEAT BELTS
MERCEDES BENZ: FRONT OR REAR SEAT BELT DOES NOT ROLL UP CORRECTLY. DIRT DEPOSITS ON THE SEAT BELT GUIDE DUE TO SOILED SEAT BELT. ALSO INCLUDED MODELS 169, F CELL, 246, AND 231. NO MODEL YEARS GIVEN. *JS
20-P-053398
Mar 12, 2012
010000 STEERING
XENTRY: RATTLING/THUMPING NOISES FROM THE AREA OF THE STEERING ON ROUGH ROADS OR WHEN DRIVING OVER ROAD UNDULATIONS. NO MODEL YEARS GIVEN. ALSO INCLUDED MODELS 168 AND 172. *JS
MERCEDES-BENZ C240 — All Years Overview
Complete safety history for the MERCEDES-BENZ C240 across all model years (2001–2005).
15
Total Recalls
127
Total Complaints
0
Investigations
6
Reported Crashes
9
Reported Fires
0
Reported Deaths