2004 MERCEDES-BENZ C CLASS

1 recalls — 20 complaints — 11 TSBs

03V534000 Dec 19, 2003
SEAT BELTS
Defect Description
ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.
Consequence
IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
Remedy
DEALERS WILL REPLACE THE SEAT BELTS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
4,348 vehicles affected
Manufacturer: MERCEDES-BENZ USA, LLC.

Complaint Statistics

20 total complaints 2 crashes 3 fires 3 injuries

Top Reported Components

ComponentComplaints
ENGINE AND ENGINE COOLING2
POWER TRAIN2
UNKNOWN OR OTHER1
TIRES:TREAD/BELT1
SEATS1
AIR BAGS:SIDE/WINDOW1
SEATS:FRONT ASSEMBLY:POWER ADJUST1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
STEERING:ELECTRIC POWER ASSIST SYSTEM1
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR1
FUEL/PROPULSION SYSTEM Oct 17, 2013
Incident date: Oct 15, 2013
I SMELLED STRONG VAPORS OF GAS INSIDE MY CAR AND OUTSIDE THE AREA. I LOOKED UNDER CAR GAS WAS POURING OUT FROM UNDER FUEL TANK . TOOK IT TO ( TOWED THAT IS) THE SHOP FIND FUEL TANK WAS DEFECTIVE ! FOUND HOLE IN THE TANK ON THE TAB IF THAT MAKES SENSE . THE SHOP CALLED AROUND FOR SAFETY RECALL AND ... Read more
POWER TRAIN Jul 8, 2012
Incident date: Jun 21, 2012
I HAVE BLACK MERCEDES C230 KOMPRESSOR SPORTS SEDAN 2004 MODEL. CAR WAS PURCHASED BRAND NEW AT MERCEDES AUTHORIZED DEALER. THERE IS NO MODIFICATION MADE TO THIS CAR AND ALL THE SERVICING DONE AT MERCEDES AUTHORIZED DEALER SINCE I BOUGHT THIS CAR. IT HAD ONLY 58000 MILES. LAST B SERVICING WHICH CHECK... Read more
Fire 1 injured
ELECTRICAL SYSTEM Jul 8, 2012
Incident date: Jun 21, 2012
I HAVE BLACK MERCEDES C230 KOMPRESSOR SPORTS SEDAN 2004 MODEL. CAR WAS PURCHASED BRAND NEW AT MERCEDES AUTHORIZED DEALER. THERE IS NO MODIFICATION MADE TO THIS CAR AND ALL THE SERVICING DONE AT MERCEDES AUTHORIZED DEALER SINCE I BOUGHT THIS CAR. IT HAD ONLY 58000 MILES. LAST B SERVICING WHICH CHECK... Read more
Fire 1 injured
POWER TRAIN Nov 21, 2011
Incident date: Nov 1, 2011
2004 MERCEDES BENZ C- CLASS WAGON. CONSUMER WRITES IN REGARDS TO DEFECT THAT ALLOWS COOLANT TO LEAK INTO THE TRANSMISSION, REQUIRING REPLACEMENT OF THE TRANSMISSION, TORQUE CONVERTER AND RADIATOR *TGW THE CONSUMER STATED HE WAS FORCED TO SPEND OVER SIX THOUSAND DOLLARS TO HAVE THE TRANSMISSION REPL... Read more
ENGINE AND ENGINE COOLING:COOLING SYSTEM Nov 21, 2011
Incident date: Nov 1, 2011
2004 MERCEDES BENZ C- CLASS WAGON. CONSUMER WRITES IN REGARDS TO DEFECT THAT ALLOWS COOLANT TO LEAK INTO THE TRANSMISSION, REQUIRING REPLACEMENT OF THE TRANSMISSION, TORQUE CONVERTER AND RADIATOR *TGW THE CONSUMER STATED HE WAS FORCED TO SPEND OVER SIX THOUSAND DOLLARS TO HAVE THE TRANSMISSION REPL... Read more
AIR BAGS:FRONTAL Jun 27, 2007
Incident date: May 6, 2007
VEHICLE IS A C 320 AND WAS TRAVELING AT APPROXIMATELY 30 MILES PER HOUR WHEN ACCIDENT OCCURRED, RECEIVING SIGNIFICANT FRONT END COLLISION BY OTHER VEHICLE AND THEREAFTER HITTING A CONCRETE STREET DIVIDER.DRIVER RECEIVED INJURIES TO HEAD,UPPER AND LOWER BODY AND LEGS.
Crash 1 injured
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH Apr 10, 2007
Incident date: Apr 10, 2007
I HAVE A 2004 MERCEDES C230 COMPRESSOR. YESTERDAY, I DROVE THE VEHICLE HOME AND AFTERWARDS LEFT IT PARKED. ALL OF A SUDDEN, THERE WAS SMOKE COMING FROM THE INTERIOR OF THE CAR. IT ENGULFED THE WHOLE VEHICLE IN SMOKE AND DAMAGED MOST OF THE INTERIOR. THE FIRE INVESTIGATOR CAME ,AND STATED THAT IT WAS... Read more
Fire
TIRES:SIDEWALL Apr 28, 2006
Incident date: Jan 12, 2006
THE SIDEWALL OF ONE OF THE TIRES MOUNTED ON THE CONSUMER'S 2004 MERCEDES BENZ C320W RIPPED AND CRACKED THE RIM. *NM AFTER THE SERVICE DEPARTMENT INSPECTED THE TIRE AND RIM, THEY DETERMINED DAMAGED TO BE ATTRIBUTED TO ROAD DAMAGE FROM IMPACT. *JB
POWER TRAIN:AUTOMATIC TRANSMISSION Dec 30, 2005
Incident date: Jul 1, 2005
DT*: THE CONTACT STATED THERE WAS AN ODOR COMING FROM THE TRANSMISSION AREA. THE CONTACT BELIEVED THE ODOR WAS COMING FROM EITHER AN OIL OR TRANSMISSION LEAK. THE DEALERSHIP WAS UNABLE TO DETERMINE THE SOURCE OF THE ODOR. THE CONTACT WAS CONCERNED THIS WAS A POTENTIAL FIRE HAZARD. THE VEHICLE IS A 2... Read more
VISIBILITY:WINDSHIELD Jul 25, 2005
Incident date: Jul 23, 2005
I WAS TRAVELING ON THE FREEWAY (APPROXIMATE SPEED 60 MPH) WHEN I HEARD SOMETHING HIT THE WINDSHIELD OF MY 2004 MERCEDES C240. THERE WAS NO IMMEDIATE SIGNS OF DAMAGE. HOWEVER, ABOUT 30 MINUTES LATER AFTER I HAD MADE STOP AND LATER RETURNED TO THE CAR I NOTICED A 12 INCH CRACK IN THE WINDSHIELD. I BE... Read more
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR Nov 27, 2004
Incident date: Nov 26, 2004
EVER SINCE I PURCHASED THIS VEHICLE I HAVA HAD PROBLEMS WITH IS FEATURES. POWER SEATS THAT MOVE BY THEMSELVES, AUTOMATIC DIMMING MIRRORS THAT TURN PITCH BLACK IN MIDDLE OF DAY, POWER TILT STEERING WHEEL THAT HAS UNPREDICITIBLE MOVES. AUTO WINDSHIELD WIPERS THAT DONT FUCNTION PROPERLY IN HEAVY DOWN ... Read more
STEERING:ELECTRIC POWER ASSIST SYSTEM Nov 27, 2004
Incident date: Nov 26, 2004
EVER SINCE I PURCHASED THIS VEHICLE I HAVA HAD PROBLEMS WITH IS FEATURES. POWER SEATS THAT MOVE BY THEMSELVES, AUTOMATIC DIMMING MIRRORS THAT TURN PITCH BLACK IN MIDDLE OF DAY, POWER TILT STEERING WHEEL THAT HAS UNPREDICITIBLE MOVES. AUTO WINDSHIELD WIPERS THAT DONT FUCNTION PROPERLY IN HEAVY DOWN ... Read more
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR Nov 27, 2004
Incident date: Nov 26, 2004
EVER SINCE I PURCHASED THIS VEHICLE I HAVA HAD PROBLEMS WITH IS FEATURES. POWER SEATS THAT MOVE BY THEMSELVES, AUTOMATIC DIMMING MIRRORS THAT TURN PITCH BLACK IN MIDDLE OF DAY, POWER TILT STEERING WHEEL THAT HAS UNPREDICITIBLE MOVES. AUTO WINDSHIELD WIPERS THAT DONT FUCNTION PROPERLY IN HEAVY DOWN ... Read more
SEATS:FRONT ASSEMBLY:POWER ADJUST Nov 27, 2004
Incident date: Nov 26, 2004
EVER SINCE I PURCHASED THIS VEHICLE I HAVA HAD PROBLEMS WITH IS FEATURES. POWER SEATS THAT MOVE BY THEMSELVES, AUTOMATIC DIMMING MIRRORS THAT TURN PITCH BLACK IN MIDDLE OF DAY, POWER TILT STEERING WHEEL THAT HAS UNPREDICITIBLE MOVES. AUTO WINDSHIELD WIPERS THAT DONT FUCNTION PROPERLY IN HEAVY DOWN ... Read more
ENGINE AND ENGINE COOLING Aug 25, 2004
Incident date: Aug 25, 2004
WHILE DRIVING CONSUMER NOTICED STEAM COMING FROM UNDERNEATH THE VEHICLE. CONSUMER WAS ABLE TO PULL OVER TO SHOULDER, LIFTED UP THE HOOD, AND SMOKE CAME FROM THE ENGINE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. *AK
ENGINE AND ENGINE COOLING Aug 12, 2004
Incident date: Aug 12, 2004
WILE DRIVING, THE CONSUMER NOTICED STEAM COMING FROM THE HOOD AND BLACK SMOKE COMING FROM THE BACK OF THE VEHICLE. THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART THE VEHICLE ,BUT WAS UNABLE TO DO SO. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO D... Read more
AIR BAGS:SIDE/WINDOW Aug 3, 2004
Incident date: Jul 28, 2004
WHILE DRIVING 30-35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, VEHICLE WAS HIT ON THE SIDE, AND THE SIDE AIR BAGS FAILED TO DEPLOY. *AK
Crash
SEATS May 27, 2004
Incident date: May 26, 2004
NEW 2004 C230K COUPE. DRIVERS SEAT HAD SLIGHT ROCKING MOTION FORWARD AND BACK FROM THE DAY OF PURCHASE. NOTIFIED DEALER - SAID WAS NORMAL. ROCKING MOTION GOT WORSE AND AGAIN NOTIFIED DEALER AT 5000 MILES ON ODOMETER. DEALER SAID SEAT ADJUSTER WAS COMING LOOSE FROM SEAT FRAME, APPARENTLY THE BOLT... Read more
TIRES:TREAD/BELT Apr 7, 2004
Incident date: Apr 5, 2004
THE RIGHT REAR TIRE HAS A SPLIT ABOUT 1.5 INCHES LONG PROCEEDING DIAGONALLY THROUGH THE TREAD TO NEAR THE SIDEWALL. THERE IS NO OTHER DAMAGE ON THE OUTSIDE OF THE TIRE NEAR THE SPLIT OR EVIDENCE OF CONTACT WITH ANYTHING. I DRIVE LONG DISTANCES OFTEN AND WONDER IF THIS IS SOME TYPE OF DANGEROUS DEFEC... Read more
UNKNOWN OR OTHER Feb 6, 2004
Incident date: Feb 4, 2004
THIS DEFECT/CONCERN IS A GENERAL SAFETY COMPLAINT WITH RESPECT TO ALL VEHICLES WHICH SHOULD BE ADDRESSED BY ENACTMENT OF STANDARDS TO BE USED BY ALL MANUFACTURERS. MAINLY THE STANDARDIZATION OF THE LOCATION AND FUNCTION OF KEY CONTROLS AND SWITCHES ON ALL AUTOMOBILES. IN TODAYS DRIVING, DRIVERS AR... Read more

Technical Service Bulletins — 2004 MERCEDES-BENZ C CLASS

11 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY3
030000 SERVICE BRAKES, HYDRAULIC1
350000 EQUIPMENT1
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY1
103000 POWER TRAIN:AUTOMATIC TRANSMISSION1
162300 STRUCTURE:BODY:DOOR1
100000 POWER TRAIN1
071120 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING1
PB-61-10-07 Sep 17, 2008
071120 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
MERCEDES: REPLACING THE LONGITUDINAL MEMBER (LEFT AND RIGHT) BELOW THE MAIN FLOOR PANEL ON ALL MY 204 UP TO 12/31/07. (C300, C350, C300 4-MATIC, C63 AME). *PE
PB-61-10-07 Sep 17, 2008
091120 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:MOUNTING
MERCEDES: REPLACING THE LONGITUDINAL MEMBER (LEFT AND RIGHT) BELOW THE MAIN FLOOR PANEL ON ALL MY 204 UP TO 12/31/07. (C300, C350, C300 4-MATIC, C63 AME). *PE
2006020008 Jan 1, 2007
100000 POWER TRAIN
INSPECT TRANSMISSION PILOT BUSHING AT ELECTROCHYDRAULIC UNIT AND REPLACE IF NECESSARY. THE TRANSMISSION PILOT BUSHING MAY HAVE BEEN INSTALLED ON THE CONTROL UNITS WITH NON-TEMPERED SEALING RINGS WHICH MAY CAUSE A SMALL LEAK TO OCCUR. *T
2005100008 Nov 1, 2005
162300 STRUCTURE:BODY:DOOR
INSPECT BOOT ON BOTH FRONT DOORS. THE BOOT AT THE DOOR CONNECTING TO THE A PILLAR MAY NOT HAVE BEEN CLIPPED CORRECTLY LEADING TO INSUFFICIENT SEALING. *NM
2005100004 Sep 1, 2005
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
THE PVC SEAM SEAL ON THE TRANSMISSION SUPPORT BRACKET MAY NOT HAVE BEEN PROPERLY APPLIED. INSPECT TRANSMISSION SUPPORT SEAM SEAL, RESEAL IF NECESSARY. *TT
2005060017 Aug 1, 2005
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
COOLANT HOSE AT THE BOTTOM RIGHT OF THE RADIATOR MUST BE CHECKED TO DETERMINE WHETHER THE TWO CATCHES OF THE COOLANT HOSE ARE LATCHED CORRECTLY. INSPECT LATCHING OF LOWER RADIATOR HOSE, REPLACE RADIATOR IF NECESSARY. *TT
8270314B Mar 9, 2005
350000 EQUIPMENT
HIGH-PITCHED WHINING NOISE HEARD ON TELEPHONE/VCS/TELE AID CALLS. *TT
424638 Apr 1, 2004
030000 SERVICE BRAKES, HYDRAULIC
BLEED BRAKE SYSTEM AND CHECK BRAKE SYSTEM FOR AIR ON THE SENSOTRONIC BRAKE CONTROL (SBC) SYSTEM USING STAR DIAGNOSIS. ALSO INCLUDES MERCEDES-BENZ 211 MODEL MY2004. *TT
010104 Dec 22, 2003
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VOLUNTARY RECALL CAMPAIGN 2003 SEAT BELT BUCKLE. *JB
010104 Dec 18, 2003
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VOLUNTARY RECALL CAMPAIGN 2003 SEAT BELT BUCKLE. *JB
010104 Dec 17, 2003
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VOLUNTARY RECALL CAMPAIGN 2003 SEAT BELT BUCKLE. *JB

MERCEDES-BENZ C CLASS — All Years Overview

Complete safety history for the MERCEDES-BENZ C CLASS across all model years (1996–2006).

8 Total Recalls
254 Total Complaints
0 Investigations
8 Reported Crashes
16 Reported Fires
1 Reported Deaths

MERCEDES-BENZ C CLASS — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2006 2 12 View
2005 2 8 View
2004 (current) 1 20
2003 0 12 View
2002 0 46 View
2001 0 25 View
2000 0 13 View
1999 1 7 View
1998 1 7 View
1997 0 5 View
1996 1 10 View
1995 0 64 View
1994 0 19 View
1991 0 1 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
CLA 250 923 130 View
AMG GLC43 920 42 View