2022 MERCEDES-BENZ AMG GLE63 S Recalls, Complaints & Safety

Component	Bulletins
110000 ELECTRICAL SYSTEM	28
010000 STEERING	9
060000 ENGINE AND ENGINE COOLING	7
350000 EQUIPMENT	6
020000 SUSPENSION	6
118000 ELECTRICAL SYSTEM:SOFTWARE	5
160000 STRUCTURE	5
353000 EQUIPMENT:ELECTRICAL	4

110000 ELECTRICAL SYSTEM

This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, GT 4-door (177, 118, 257, 213, 238, 243, 247, 253,167, 290 pl

130000 VISIBILITY

Customer concern of Air Conditioning not cooling. Possible refrigerant leak at the evaporator. Perform the following measures and open a TIPS case labeled "167 Evaporator Suspected of Leaking" In the case, please include the foll

110000 ELECTRICAL SYSTEM

The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "

160000 STRUCTURE

Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded

162700 STRUCTURE:BODY:TRUNK LID

Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded

162800 STRUCTURE:BODY:HOOD

Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded

119700 ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL

Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl

110000 ELECTRICAL SYSTEM

The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00).

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00).

110000 ELECTRICAL SYSTEM

After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Software version Remedy A26/17 - MBUX multimedia system (Head unit) uni

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238,

118000 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238,

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 pl

010000 STEERING

Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t

010000 STEERING

A knocking noise can be heard from the area of the steering gear or steering column tube, and a "cracking" sensation can also be felt at the steering wheel. Particularly when braking or accelerating Stick/slip effect in sliding piece o

010000 STEERING

The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises.mp4 T

110000 ELECTRICAL SYSTEM

Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates with code 882 may be affected. This is caused by a spo

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates with code 882 may be affected. This is caused by a spo

060000 ENGINE AND ENGINE COOLING

Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 GLE and GLS (167 platform) vehicles, corrosion on the solenoid may occur in the electric coolant pump. In this scenario, a yellow co

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 23

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

060000 ENGINE AND ENGINE COOLING

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the engine thermostat (including s

110000 ELECTRICAL SYSTEM

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the engine thermostat (including s

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the h

130000 VISIBILITY

Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see Picture 1 and Picture 2, pos. 90, folds down while side windows are being lowered (opened). W

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see Picture 1 and Picture 2, pos. 90, folds down while side windows are being lowered (opened). W

110000 ELECTRICAL SYSTEM

The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,

118000 ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,

160000 STRUCTURE

The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. - No audio is present from the sound system - MBUX multimedia s

350000 EQUIPMENT

The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. - No audio is present from the sound system - MBUX multimedia s

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. - No audio is present from the sound system - MBUX multimedia s

353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. - No audio is present from the sound system - MBUX multimedia s

160000 STRUCTURE

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2022 GLE (167 platform) vehicles, surface damage may have occurred to the outer right front longitudinal member,

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2024 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,

110000 ELECTRICAL SYSTEM

In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect

980000 UNKNOWN OR OTHER

In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect

346000 COMMUNICATION:MANUFACTURER TELEMATICS

In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect

160000 STRUCTURE

Complaint Cracking and creaking noise from area of roof frame, C-pillar (inner) when driving on rough terrain. Cause Sheet metal sections in the area of the roof frame, C-pillar (inner) could cause noises due to tension or contact of the

020000 SUSPENSION

Check upper transverse control arm of front axle on left and right, replace upper transverse control arm if necessary

110000 ELECTRICAL SYSTEM

Complaint Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON". After the next ignition cycle, the ambient lighting functions again correctly. Cause Software in coupling elements (EKE)

010000 STEERING

Complaint Knocking noises from area of steering gear, particularly when decelerating or accelerating. Cause - Remedy Please create a TIPS case with informative videos and send this to the responsible MPC.

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLEClass, GLS-Class, and AMG GT (177, 118, 257, 213, 247, 253, 16

010000 STEERING

Complaint No power steering available following engine start, warning message and indicator lamp "Steering" active in instrument cluster. Fault code P063500: "The electric power steering has a malfunction. _" in control unit N68 "Electri

110000 ELECTRICAL SYSTEM

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle ke

170000 LATCHES/LOCKS/LINKAGES

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle ke

130000 VISIBILITY

Complaint The mirror glass of the outside mirror is actuated in the wrong direction when retrieving the memory position or retrieving the position of the curb detection automatic system. Left outside mirror: Left/right actuation swapped

010000 STEERING

Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.

160000 STRUCTURE

Complaint Metallic noises from area of instrument panel Cause Due to a possible drop in torque at the screw connection of the NVH struts in the engine compartment (see picture in the attachment), noises may be perceived in the area of t

010000 STEERING

Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Remedy There are 2 re

110000 ELECTRICAL SYSTEM

Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Sometimes, the "My Favorites" category will be unavailable for the entire dri

060000 ENGINE AND ENGINE COOLING

Complaint CEL on with Code P012800 "The Coolant Temperature is Below the Specified Temperature" Cause Under investigation. This is not an issue that affects drivability or performance and is not a safety concern. The vehicle remains saf

060000 ENGINE AND ENGINE COOLING

Complaint Yellow coolant warning system message appears in instrument cluster. Fault code P048392 or P048397 present in N127 Powertrain Control Unit. Cause Faulty communication between fan and control unit N127-PTCU. Remedy Replace en

220000 SEATS

Complaint On vehicles with "ARTICO man-made leather upholstery" or "ARTICO man-made leather upholstery / DINAMICA microfiber - black (601A)" the material of the seat side bolster can tear. Both the seat cushion cover and the backrest cover

010000 STEERING

Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei

350000 EQUIPMENT

Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei

118000 ELECTRICAL SYSTEM:SOFTWARE

Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei

020000 SUSPENSION

Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. This can result in dirt entering the hydraulic system of the vehicle or

350000 EQUIPMENT

Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. This can result in dirt entering the hydraulic system of the vehicle or

356000 EQUIPMENT ADAPTIVE/MOBILITY

Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. This can result in dirt entering the hydraulic system of the vehicle or

010000 STEERING

Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the ste

350000 EQUIPMENT

Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the ste

110000 ELECTRICAL SYSTEM

Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected

350000 EQUIPMENT

Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2020-2022 A-Class, C-Class, CLAClass, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, 177,

020000 SUSPENSION

Complaint Fault message, suspension, max. 50 mph in instrument cluster. "i" - Fault code "ERR_INF2_CORE2CORE_COMM_FAILURE" = true is stored in the quick test and/or current. Cause Communication fault between electrohydraulic suspensio

020000 SUSPENSION

Cause Communication fault between electrohydraulic suspension component parts through out-of-date software (application software and bootloader software). Remedy With the latest hardware item number for the electrohydraulic pump units A

110000 ELECTRICAL SYSTEM

Complaint a?? Seats cannot be adjusted a?? Seats cannot be folded a?? Seats in the 2nd seat row cannot be locked or unlocked a?? Normalization cannot be performed in its entirety using XENTRY Cause Under analysis Remedy *Make sure a

220000 SEATS

Complaint a?? Seats cannot be adjusted a?? Seats cannot be folded a?? Seats in the 2nd seat row cannot be locked or unlocked a?? Normalization cannot be performed in its entirety using XENTRY Cause Under analysis Remedy *Make sure a

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) vehicles

110000 ELECTRICAL SYSTEM

Update Digital Operator's Manual

110000 ELECTRICAL SYSTEM

Complaint Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start (RES) command from the Mercedes me app. The customer may receive the following message in the Mercedes me app: "Your vehic

020000 SUSPENSION

Perform SCN coding in the active suspension and damping system control unit

118000 ELECTRICAL SYSTEM:SOFTWARE

Perform SCN coding in the active suspension and damping system control unit

100000 POWER TRAIN

Replace bolts for centering flange on integrated starter-alternator

112100 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)

Replace bolts for centering flange on integrated starter-alternator

110000 ELECTRICAL SYSTEM

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-22 A-Class (177 platform), CLA-Class (118 platform), CLS-Class (257 platform), E-Class (213 and 238 platform), GLA-Class, GL

350000 EQUIPMENT

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-22 A-Class (177 platform), CLA-Class (118 platform), CLS-Class (257 platform), E-Class (213 and 238 platform), GLA-Class, GL

020000 SUSPENSION

Complaint AIRMATIC fault message in instrument cluster. Cause An internal control unit fault led to the specified fault codes. Remedy Replacement of CAIRS unit 51/8 does not remedy the problem. Perform AIRMATIC software update on R24.

118000 ELECTRICAL SYSTEM:SOFTWARE

Complaint AIRMATIC fault message in instrument cluster. Cause An internal control unit fault led to the specified fault codes. Remedy Replacement of CAIRS unit 51/8 does not remedy the problem. Perform AIRMATIC software update on R24.

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

110000 ELECTRICAL SYSTEM

MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated

110000 ELECTRICAL SYSTEM

"Functional impairment of 48 V on-board electrical system "

162900 STRUCTURE:BODY:ROOF AND PILLARS

Model series 167 noise on B/C/D pillars.

980000 UNKNOWN OR OTHER

Model series 167 noise on B/C/D pillars.

280000 BACK OVER PREVENTION

Model series 167 noise on B/C/D pillars.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened.

353000 EQUIPMENT:ELECTRICAL

The customer may note that the Dashcam feature is inoperable with one of the following complaints.

070000 FUEL SYSTEM, GASOLINE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

071000 FUEL SYSTEM, GASOLINE:STORAGE

Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning

353000 EQUIPMENT:ELECTRICAL

The customer may note that the Dashcam feature is inoperable with one of the following complaints.

060000 ENGINE AND ENGINE COOLING

Customer complains that check engine light is on.

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Yellow "Coolant" message in instrument cluster.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Yellow "Coolant" message in instrument cluster.

353000 EQUIPMENT:ELECTRICAL

The customer may note that the Dashcam feature is inoperable with one of the following complaints.

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

2022 MERCEDES-BENZ AMG GLE63 S

Technical Service Bulletins — 2022 MERCEDES-BENZ AMG GLE63 S

Most Affected Components

MERCEDES-BENZ AMG GLE63 S — All Years Overview

MERCEDES-BENZ AMG GLE63 S — Year by Year

Other MERCEDES-BENZ Models