Technical Service Bulletins — 2016 MERCEDES-BENZ AMG GLC43
96 manufacturer communications from 57 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|
| 110000 ELECTRICAL SYSTEM | 18 |
| 350000 EQUIPMENT | 11 |
| 353000 EQUIPMENT:ELECTRICAL | 8 |
| 010000 STEERING | 8 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 4 |
| 353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
118000 ELECTRICAL SYSTEM:SOFTWARE
i?? Always use the latest XENTRY Diagnosis software release with all available add-ons. i?? Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. i?? Use a battery charger to ensure sufficient power supply of t
110000 ELECTRICAL SYSTEM
i?? Always use the latest XENTRY Diagnosis software release with all available add-ons. i?? Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. i?? Use a battery charger to ensure sufficient power supply of t
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00).
110000 ELECTRICAL SYSTEM
The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00).
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your vehicle
350000 EQUIPMENT
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
110000 ELECTRICAL SYSTEM
The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning contro
130000 VISIBILITY
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning contro
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (a??MYa??) 2016 a?? 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning contro
110000 ELECTRICAL SYSTEM
In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect
980000 UNKNOWN OR OTHER
In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect
346000 COMMUNICATION:MANUFACTURER TELEMATICS
In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect
160000 STRUCTURE
Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating (due to poor original optimization of coating) of door beltline trim strips, door upper trim strips and side
010000 STEERING
Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. a?? Driving over deeply recessed manhole covers a?? Driving over cross joints a?? Dr
160000 STRUCTURE
Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element due to strong alkaline det
010000 STEERING
Complaint Malfunction of the electric steering column adjustment. The adjustment application by the driver does not correspond to the adjustment direction of the steering column. Cause Polarity reversal of the lines M20/1 (steering colu
010000 STEERING
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Remedy There are 2 re
110000 ELECTRICAL SYSTEM
Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Sometimes, the "My Favorites" category will be unavailable for the entire dri
110000 ELECTRICAL SYSTEM
Complaint In an initial quick test, DTC B238A00 "Fan 2 of the control unit has malfunctioned" may be active and/or stored in the MBUX Multimedia System (A26/17) Cause Current MBUX Multimedia System (A26/17) software release Rem
118000 ELECTRICAL SYSTEM:SOFTWARE
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei
010000 STEERING
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei
350000 EQUIPMENT
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei
350000 EQUIPMENT
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear ax
020000 SUSPENSION
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear ax
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has extended the warranty for the accelerator pedal wiring harness and connectors from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years
010000 STEERING
Complaint 1. Vibrations noticeable in steering wheel when front axle is excited while driving at a speed above 40 mph over an obstacle. a?? Driving over deeply recessed manhole covers a?? Driving over cross joints a?? Driving over extr
110000 ELECTRICAL SYSTEM
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt bat
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2015-2018 C-Class and GLC-Class (205 and 253 platform) vehicles, the software for the powertrain control unit may not correspond to the cu
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2015-2018 C-Class and GLC-Class (205 and 253 platform) vehicles, the software for the powertrain control unit may not correspond to the cu
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
060000 ENGINE AND ENGINE COOLING
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated
110000 ELECTRICAL SYSTEM
MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated
116320 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:SENSOR
Model series 190.4 Anti-theft alarm activates without obvious cause.
280000 BACK OVER PREVENTION
Model series 190.4 Anti-theft alarm activates without obvious cause.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened.
353000 EQUIPMENT:ELECTRICAL
The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names
110000 ELECTRICAL SYSTEM
On vehicles with code 077 HERMES dummy module the following functions are restricted, unavailable.
071000 FUEL SYSTEM, GASOLINE:STORAGE
Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
070000 FUEL SYSTEM, GASOLINE
Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
353000 EQUIPMENT:ELECTRICAL
The customer may note that the Dashcam feature is inoperable with one of the following complaints.
353000 EQUIPMENT:ELECTRICAL
The customer may note that the Dashcam feature is inoperable with one of the following complaints.
353000 EQUIPMENT:ELECTRICAL
The customer may note that the Dashcam feature is inoperable with one of the following complaints:
356000 EQUIPMENT ADAPTIVE/MOBILITY
Transmission diagnosis using th eIntelligent Predictive Repair (IPR) tool.
350000 EQUIPMENT
Transmission diagnosis using th eIntelligent Predictive Repair (IPR) tool.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Transmission diagnosis using th eIntelligent Predictive Repair (IPR) tool.
060000 ENGINE (PWS)
Vehicle does not start after charging process
110000 ELECTRICAL SYSTEM
Vehicle does not start after charging process
350000 EQUIPMENT
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
010000 STEERING
Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column
119320 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
Xentry Battery Tester results disagree with workshop assessment
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Xentry Battery Tester results disagree with workshop assessment
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost
353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost
012000 STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
Steering wheel heater and/or Distronic function limited
011000 STEERING: STEERING WHEEL/HANDLE BAR
Steering wheel heater and/or Distronic function limited
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
340000 COMMUNICATION
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
355100 EQUIPMENT:OTHER:LABELS
Information Label on Tire Sealant
190000 TIRES
Information Label on Tire Sealant
350000 EQUIPMENT
Audible fan noise from area of center console
350000 EQUIPMENT
MBUX multimedia system: Mercedes-Benz service stations not available in Navigation menu
010000 STEERING
Assessment of actuating and operating noise from steering
353000 EQUIPMENT:ELECTRICAL
MBUX multimedia system: No vehicle image in menu settings
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
"High-voltage battery warning message" in instrument cluster
100001 HYBRID PROPULSION SYSTEM
Electric range is reduced after brief period
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COMAND Online (code 531): Wrong date in system settings, incorrect time in instrument cluster
353000 EQUIPMENT:ELECTRICAL
Audio 20: Playback stops when a track is changed.
350000 EQUIPMENT
Audio 20: Playback stops when a track is changed.
353000 EQUIPMENT:ELECTRICAL
Audio 20: SD card with audio files is not read
350000 EQUIPMENT
Audio 20: SD card with audio files is not read
070000 FUEL SYSTEM, GASOLINE
Update fuel system control unit (FSCU) software
110000 ELECTRICAL SYSTEM
Message "SOS - Service Not Activated" in instrument cluster
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Garage door opener cannot be programmed
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Garage door opener range too short
350000 EQUIPMENT
Garage door opener loses programming
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Garage door opener loses programming
353000 EQUIPMENT:ELECTRICAL
Clock is slow in vehicles without navigation
030000 BRAKES (PWS)
Brake squeal from front axle at low temperatures
176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Installation of hood seal, model 253
100000 POWER TRAIN
Perform SCN Coding in Transmission Control Module
100000 POWER TRAIN
Rattling noises in area of 2-stage turbocharger, OM651
010000 STEERING
Vehicle wanders to the left or right.
130000 VISIBILITY
Headlamp lights up sporadically
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Failure of stereo multifunction camera
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Failure of stereo multifunction camera
110000 ELECTRICAL SYSTEM
Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
110000 ELECTRICAL SYSTEM
Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
030000 BRAKES (PWS)
Brake squeal on front axle at low temperatures