1997 MCI 102DL3
3 recalls — 1 complaints — 5 TSBs
25V853000 Dec 10, 2025
STRUCTURE:BODY:DOOR
Defect Description
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. A... Read more
Consequence
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
06V481000 Dec 19, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
ON CERTAIN MOTOR COACHES, THE BOOST CONNECTOR HOUSING CAN FAIL OVER TIME, EXPOSING THE POSITIVE AND NEGATIVE TERMINALS.
Consequence
THIS COULD RESULT IN THE GROUNDING OF AN UNPROTECTED CIRCUIT AND COULD LEAD TO A THERMAL EVENT IF NOT CORRECTED.
Remedy
CUSTOMERS ARE BEING ADVISED TO REMOVE THE BOOST CONNECTOR AND DISCARD IT. CUSTOMERS WILL BE OFFERED A NEW DESIGN BOOST CONNECTOR AS AN ALTERNATIVE AT NO COST. THE RECALL BEGAN ON JANUARY 2, 2007. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
97V053000 Apr 3, 1997
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
Defect Description
VEHICLE DESCRIPTION: BUSES EQUIPPED WITH 4-STROKE CYCLE ENGINES. ENGINE COMPARTMENT FIRES HAVE OCCURRED AT OR NEAR THE WEBASTO DIESEL FUELED AUXILIARY HEATER.
Consequence
PERSONAL INJURY AND PROPERTY DAMAGE CAN OCCUR DUE TO AN ENGINE COMPARTMENT FIRE.
Remedy
MCI IS ASKING COACH OPERATORS TO DISABLE THE WEBASTO HEATER BY DISCONNECTING THE APPROPRIATE FUSES.
Complaint Statistics
1 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION | 1 |
SUSPENSION
Nov 22, 2013
Incident date: Nov 16, 2013
TL* THE CONTACT OWNS A 1997 MCI 102DL3 BUS. THE CONTACT WAS TRAVELING 55 MPH AND TRANSPORTING CHILDREN WHEN A BURNING ODOR WAS EMITTED INTO THE VEHICLE. THE CONTACT EXITED THE VEHICLE TO INSPECT THE FAILURE AND DISCOVERED THAT THE REAR PASSENGER TAG AND THE DRIVE WHEEL WAS ON FIRE. THE CONTACT WAS A... Read more
Fire
Technical Service Bulletins — 1997 MCI 102DL3
5 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 2 |
| 102000 POWER TRAIN:MANUAL TRANSMISSION | 1 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 1 |
SB-357
Apr 25, 2011
980000 UNKNOWN OR OTHER
MOTOR COACH INDUDSTRIES: INFORMATION ON REPLACING THE COOLANT PUMP THAT MAY HAVE A PROBLEM. *RM
354
Feb 24, 2011
102000 POWER TRAIN:MANUAL TRANSMISSION
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
354
Feb 24, 2011
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
354
Feb 24, 2011
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
No comms 2024-04
Apr 5, 2024
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for April 2024 for Motor Coach Industries.
MCI 102DL3 — All Years Overview
Complete safety history for the MCI 102DL3 across all model years (1988–2006).
44
Total Recalls
2
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
MCI 102DL3 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.