2004 MAZDA TRIBUTE Recalls, Complaints & Safety

I am submitting this formal complaint regarding a potential recall failure involving a 2005 Mazda Tribute driven by my fiancé, [XXX], who died following a crash on [XXX]. Mazda has opened Case #[XXX] in response to my inquiry, and I am requesting federal oversight of this investigation. Joey’s vehicle may have been affected by NHTSA Recall 12V357000, which addresses throttle body malfunction and unintended acceleration. Service records show that a dealership performed a recall service, but the parts used may have been ineffective or incomplete. The crash sequence—rear-ending a stopped vehicle followed by veering into oncoming traffic—matches known symptoms of this defect. I am requesting: •A formal review of Mazda’s handling of Recall 12V357000 •Verification of Joey’s VIN-specific recall compliance •Investigation into the dealership’s repair actions and part quality •Oversight of Mazda’s internal case (#[XXX]) and its findings This issue raises serious concerns about manufacturer accountability and public safety. I am submitting supporting documentation and service records for review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash 4 injured 1 deaths

I am submitting this formal complaint regarding a potential recall failure involving a 2005 Mazda Tribute driven by my fiancé, [XXX], who died following a crash on [XXX]. Mazda has opened Case #[XXX] in response to my inquiry, and I am requesting federal oversight of this investigation. Joey’s vehicle may have been affected by NHTSA Recall 12V357000, which addresses throttle body malfunction and unintended acceleration. Service records show that a dealership performed a recall service, but the parts used may have been ineffective or incomplete. The crash sequence—rear-ending a stopped vehicle followed by veering into oncoming traffic—matches known symptoms of this defect. I am requesting: •A formal review of Mazda’s handling of Recall 12V357000 •Verification of Joey’s VIN-specific recall compliance •Investigation into the dealership’s repair actions and part quality •Oversight of Mazda’s internal case (#[XXX]) and its findings This issue raises serious concerns about manufacturer accountability and public safety. I am submitting supporting documentation and service records for review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash 4 injured 1 deaths

The driver air bag light on the instrument panel has been illuminated since 2004, repair had been attempted several times but has failed. A bulletin has been sent by the manufacture to the dealership regarding steering wheel airbag light being illuminated giving a false warning, due to defective electrical wiring that cannot be repaired.

The contact owns a 2004 Mazda Tribute. The contact stated while driving approximately 35 MPH, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stopped and noticed there was rust on the vehicle. The vehicle was taken to the local dealer where it was diagnosed that the rear shock had detached due to rust. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 203,350.

The contact owns a 2004 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,900.

rear passenger side wheel well ,shock tower mount ,and sub frame .shock tower mount broke fell off hit the cement , chipped my rim and crushed my break lines i took it to lafountaine mazda and they have done an estimate for repairs and damage

The contact owns a 2004 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the vehicle would accelerate unintendedly, and the brakes would fail during the unintended acceleration. The ABS and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, but the code reader was not able to read any codes. The manufacturer was made aware of the failure but informed the contact that the accelerator and brakes were repaired years prior and would not cover the cost for repair. The failure mileage was 189,000.

I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A NOISE LIKE THE ROOF WAS BEING RIPPED OFF. WHEN I PULLED OVER TO INSPECT I NOTICED THAT THE GLASS FROM MY SKYLIGHT WAS GONE. APPEARS THE GLUE DETERIORATED LETTING WINDOW BECOME LOOSE AND THEREFORE BLOWING OFF. GOOD THING DIDNT HIT ANY OTHER VEHICLES.

DRIVING ONE DAY, THE CAR VEERED SUDDENLY INTO THE ONCOMING TRAFFIC LANE. FORTUNATELY NO CARS WERE THERE. I TOOK IT TO MY MECHANIC WHO TOLD ME THE FRONT SUSPENSION WAS CRACKED AND THE CAR'S FRAME WAS RUSTED SO BADLY THE CAR COULD NOT BE JACKED UP.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 65 MPH, THE VEHICLE MADE AN ABNORMAL THUMPING NOISE. THE CONTACT LATER NOTICED THAT THE REAR PASSENGER WHEEL WELL WAS RUSTED OUT AND THE SHOCK MOUNT WAS FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2341658425. THE FAILURE MILEAGE WAS 181,000.

I OWN A 2004 MAZDA TRIBUTE FROM NEW. IT CURRENTLY HAVE AROUND 94000 MILES, MECHANICALLY AND COSMETICALLY MAINTAINED. JUST RECENTLY I STARTED HEARING A BANGING NOISE FROM THE PASSENGER REAR AREA. I HAVE SOME STUFF IN THE CARGO AREA ON THAT SIDE SO I FIGURED IT WAS BOUNCING AROUND. SO I REMOVED EVERYTHING AND STILL HAD THE BANGING. UPON FURTHER INSPECTION I DISCOVERED A PASSENGER SIDE REAR WHEEL WELL AND SHOCK TOWER ROTTING AWAY...THIS IS NOT ACCEPTABLE...IT PRESENTS MUCH DANGER TO ALL OCCUPANTS AND OTHER VEHICLES OCCUPANTS!!! THIS SHOULD NEVER BE AND SHOULD BE TAKEN SERIOUSLY BY THE MANUFACTURER BUT IT IS NOT. LOTS OF 2001 TO 2010 MAZDA TRIBUTES, FORD ESCAPES AND MERCURY MARINERS, ARE AFFECTED BY THIS PROBLEM. PLEASE HAVE THE MANUFACTURER MAKE GOOD ON THIS DEFECT.

RUSTED OFF RIGHT REAR STRUT MOUNT, REAR FRAME. CASUES BRAKE LINE TO SEVERE AND BRAKES TO GO OUT WHILE DRIVING. CAR IS NON-REPARABLE AND MUST BE TOTALLED. SEEMS LIKE THIS HAS HAPPENED ALOT AND THEY ALREADY HAD A RECALL ON FOR RUST ISSUE IN FRONT OF THE CAR. ?????

"TAKATA RECALL" MY CAR IS RUSTED UNDERNEATH FROM THE GAS PUMP AND UNDER. ON JULY 11TH, 2019 . I WAS DRIVING MY VEHICLE ON A STREET WHEN MY PASSENGER SIDE REAR STRUT CAME OUT FROM THE RUST. SOMETIMES AFTER PUTTING GAS IN MY CAR AND DRIVING OFF INSIDE OF MY CAR WILL START TO SMELL LIKE GAS. SINCE IT IS RUSTED UNDER AND AROUND.

RUSTED OFF RIGHT REAR STRUT MOUNT. DRIVING IN CITY, STARTED HEARING BANGING NOISE FROM RIGHT REAR.

TAKATA RECALL WE WERE ON INTERSTATE WHEN WE HEARD A THUD AND OUR VEHICLE LOST POWER ALMOST CAUSING US TO BE REAR ENDED. WE STEERED OFF FREEWAY AND WHEN IT CAME TO A STOP IT WOULD NOT GO INTO ANY GEAR EXCEPT NEUTRAL. WE HAD IT TOWED TO HOUSE. AFTER LOTS OF RESEARCH IT SEEMS IT COULD BE THE TRANSMISSION MODULE OR PCM.

UNDERCARRIAGE CORROSION HAS CAUSED TOTAL CORROSION TO RIGHT REAR WHEEL, WHICH AS CAUSED THE RIGHT REAR SHOCK TO BREAK OFF. THE CORROSION IS NOT NORMAL AND SEEMS TO BE A MANUFACTURING DEFECT

WHEN DRIVING OR STOPPING AT RED LIGHT THE VEHICLE WILL SHUT OFF, BEFORE IT SHUTS OFF THE OIL LIGHT FLICKERS AND THERE'S A BURNING SMELL FROM UNDER THE HOOD. I TOOK IT TO MULTIPLE AUTO SHOPS AND HAVE GOT THE CATALYTIC CONVERTERS REPLACE, TRANSMISSION, MASS AIR FLOW AND A HOST OF OTHER THINGS AT A COSTLY PRICE AND THE PROBLEM IS NOT FITS. THERE IS SOMETHING TERRIBLE WRONG WITH THE 2004 MAZDA TRIBUTE, I HAVE BEEN IN ALMOST 2 ACCIDENT BECAUSE THE VEHICLE SHUTS OFF WHILE DRIVING. PLEASE FIX THIS!!

TOP OF WHEEL WELL ON BOTH SIDES IN THE BACK OF THE VEHICLE IS ALMOST COMPLETELY ROTTED OUT - THIS IS AN ON GOING ISSUE AND APPARENTLY HAS BEEN HAPPENING FOR A WHILE BUT IT IS HARD TO NOTICE SINCE IT IS BEHIND THE CLOSED DOOR THAT IT IS APPARENT AND SINCE I AM USUALLY DRIVING, I WOULD NOT HAVE NOTICED IT. I WAS HAVING MY FLEX PIPE REPLACED AND HAVE BEEN NOTICING SOME ANGING IN THE REAR OF THE VEHICLE. AT THIS POINT, I AM ASSUMING IT IS COMING FROM THE BODY ROTT WHICH I BELIEVE TO BE A DRIVING HAZARD AT THIS POINT. I SAW THAT SOME VEHICLES IN 2004 AND PRIOR WERE RECALLED FOR THIS ISSUE, BUT APPARENTLY NOT MINE PR MADZA. APPARENTLY IT SHOULD HAVE BEEN!

SUBFRAME CORRODED AND A PIECE OF IT FELL OFF COMPROMISING THE AXLE, WHEEL BEARING, AND SEIZED THE RIGHT REAR ROTER. UPON MAZDA TAKING THE TRUCK TO REPAIR THE SUBFRAME THEY NOTED THAT THE ENTIRE UNDERCARRIAGE HAD CORRODED RIGHT WITH THE SUBFRAME BEYOND REPAIR. SO FAR I HAVE BEEN DENIED A LOANER VEHICLE EVEN THOUGH THERE IS A CURRENT RECALL ON SUBFRAME FOR CORROSION. I AM STILL WAITING TO SEE WHAT THE OUTCOME IS GOING TO BE. I'VE MISSED 2 DAYS OF WORK ALREADY DUE TO THIS

ENGINE WILL NOT TURN OVER. GAS IS NOT BEING CIRCULATED

ADDING MY TRIBUTE TO THE LIST OF REAR PASSENGER SIDE SHOCK/STRUT RUSTING THROUGH THE BODY..VERY DANGEROUS

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 50 MPH, THE SUBFRAME FRACTURED. THE FAILURE CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL AND BROUGHT THE VEHICLE TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED SOME MINOR BRUISING AND SWELLING TO THE LOWER PORTION OF THE BODY, BUT DID NOT RECALL HOW THEY OCCURRED. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS LEFT AT THE SCENE AND RETRIEVED BY AN EYEWITNESS. THE CONTACT LATER VERIFIED THAT THE SUBFRAME WAS FRACTRURED. THE VEHICLE WAS DRIVEN HOME VERY SLOWLY. THE LOCAL DEALER (OAK LAWN MAZDA, 6750 95TH ST, OAK LAWN, IL, 60453) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD FRACTURED. A REMEDY WAS NOT PROVIDED DUE TO THE DEALER AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT COVER THE REPAIR COST BECAUSE THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE) ON JULY 11, 2014, AND THE CROSS BRACE (BRACKET) WAS REINFORCED AT THAT TIME. THE REMEDY FAILED TO RECTIFY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000. *BF CONSUMER STATED ALMOST GOT INTO AN ACCIDENT DUE TO DEALER CJ WILSON NOT REPLACING THE SUB-FRAME AND ONLY REINFORCING IT WITH A BRACKET. UPDATED 9/13/18*JB

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TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 50 MPH, THE SUBFRAME FRACTURED. THE FAILURE CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL AND BROUGHT THE VEHICLE TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED SOME MINOR BRUISING AND SWELLING TO THE LOWER PORTION OF THE BODY, BUT DID NOT RECALL HOW THEY OCCURRED. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS LEFT AT THE SCENE AND RETRIEVED BY AN EYEWITNESS. THE CONTACT LATER VERIFIED THAT THE SUBFRAME WAS FRACTRURED. THE VEHICLE WAS DRIVEN HOME VERY SLOWLY. THE LOCAL DEALER (OAK LAWN MAZDA, 6750 95TH ST, OAK LAWN, IL, 60453) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD FRACTURED. A REMEDY WAS NOT PROVIDED DUE TO THE DEALER AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT COVER THE REPAIR COST BECAUSE THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE) ON JULY 11, 2014, AND THE CROSS BRACE (BRACKET) WAS REINFORCED AT THAT TIME. THE REMEDY FAILED TO RECTIFY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000. *BF CONSUMER STATED ALMOST GOT INTO AN ACCIDENT DUE TO DEALER CJ WILSON NOT REPLACING THE SUB-FRAME AND ONLY REINFORCING IT WITH A BRACKET. UPDATED 9/13/18*JB

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TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PARKED THE VEHICLE IN A NEARBY PARKING LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL WELL. THE CONTACT OBSERVED THAT THE PASSENGER SIDE SHOCK MOUNT HAD DETACHED FROM THE VEHICLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,826. THE VIN WAS NOT AVAILABLE.

RIGHT REAR WHEEL RUSTED OUT, REAR STRUT COMPLETELY DISCONNECTED. DEALER WONT REPAIR.

MY 2004 MAZDA TRIBUTE HAS LESS THAN 100,000 MILES AND THIS PAST WEEK WHILE LEAVING A LOCAL MALL THERE SEEMED TO BE MORE ROAD NOISE THAN USUAL COMING FROM THE REAR. A VISUAL INSPECTION OF THE REAR PASSENGER SIDE WHEEL WELL REVEALED THAT THE TOP OF THE STRUT, ALONG WITH A PORTION OF THE METAL MOUNT WAS BROKEN AWAY FROM THE BODY. THE MOUNT HAD COMPLETELY RUSTED AWAY FROM THE WHEEL WELL EXPOSING THE INTERIOR OF THE CARGO AREA. MOST OF MY DRIVING IS DONE EITHER IN TOWN OR HIGHWAY. IT IS VERY DISAPPOINTING THAT MAZDA (AND FORD) HAS FAILED TO TAKE RESPONSIBILITY FOR ITS POOR ENGINEERING. I HOPE IT DOESN'T TAKE A FATALITY OR INJURY FOR EITHER THE MANUFACTURER OR THE GOVERNMENT TO ADDRESS THIS ISSUE.

MY 2004 MAZDA TRIBUTE (JUST LIKE A FORD ESCAPE) HAS TOTALLY RUSTED OUT ON THE PASSENGER BACK WHEEL WELL.MY HUSBAND WAS DOING ABOUT 20 MPH AND HEARD THE LOUD BANG! THE SHOCK MOUNTING IS COMPLETELY RUSTED AWAY AND BANGS AGAINST THE CAR AND PROVIDES NO STABILIZING CONTROL. I FOUND A BUNCH OF COMPLAINTS AFTER I GOOGLED IT - ALL RIGHT REAR! THE FRONT WAS RECALLED BUT WHY NOT REAR? OUR MECHANIC SAID IT WAS BASICALLY TOTALED. AND GOOD LUCK TRYING TO FIND SOMEONE TO FIX IT! IT CAN NOT BE DRIVEN AT ALL! CANT SELL IT OR TRADE IT IN! AND WE CANT FIND ANYONE TO TOUCH IT! MAZDA'S RESPONSE WAS THEY CAN HOOK US UP WITH A SALESMAN TO PURCHASE ANOTHER MAZDA. REALLY?????????????

THE RIGHT REAR SHOCK TOWER BROKE AWAY FROM THE BODY ,CAUSING THE VEHICLE TO JERK HARD RIGHT ,AS I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MILES PER HOUR,THIS ALMOST CAUSED AN ACCIDENT, I CROSSED INTO THE MIDDLE LANE CUTTING OFF THE AUTO IN THAT LANE . HAD IT NOT BEEN FOR THE DRIVING SKILLS OFF THE OTHER DRIVER AND MYSELF THERE WOULD HAVE BEEN AN ACCIDENT. THE SHOCK THEN TORE THE INSIDE OF THE TIRE UP CAUSING A FLAT. WHEN I CALLED MAZDA THEY SAID IT WAS NOT A SAFETY ISSUE AND HAD NO PLANS TO RECALL THE VEHICLE FOR THIS MOST COMMON PROBLEM.THIS VEHICLE HAS A RECALL FOR RUST ON THE FRONT FRAME MOUNT BUT NOT ON THE RUST PROBLEMS IN THE REAR OF THE VEHICLES. I FEEL THEY USED INFERIOR METAL IN THE ENTIRE AUTOMOBILE AND SHOULD REPAIR THIS VERY DANGEROUS PROBLEM.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE HAVING THE VEHICLE INSPECTED, THE TECHNICIAN STATED THAT THE REAR OF THE VEHICLE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 93,165.

2004 MAZDA TRIBUTE, APPROX. 101,000 MILES. COMPLETE FAILURE/RUST-THROUGH OF REAR, PASSENGER-SIDE WHEEL WELL CAUSING SEPARATION OF SHOCK/STRUT FROM THE FRAME. AS INDICATED IN THE HUNDREDS OF COMPLAINTS I HAVE READ, EXPERIENCED LOUD CLUNK AND SWAYING OF THE VEHICLE, BROUGHT TO OUR LONG-TIME MECHANIC WHO INDICATED HE HAD NEVER SEEN ANYTHING LIKE IT AND BASED ON AGE/CONDITION THERE IS NO WAY THIS SHOULD HAVE OCCURRED. BROUGHT VEHICLE IN TO MAZDA DEALERSHIP AFTER SPEAKING TO MAZDA CUSTOMER CARE (REP INDICATED THAT RECALL FOR SUB-FRAME CORROSION SHOULD ADDRESS THIS) ONLY TO BE TOLD THAT RECALL REPAIR WAS COMPLETED BUT CAR WAS UNSAFE TO DRIVE DUE TO THE CORROSION AND SHOCK SEPARATION. WHEN I CALLED MAZDA BACK AND ASKED HOW IT IS POSSIBLE TO ISSUE A RECALL ON A KNOWN ISSUE FOR RUST BUT ONLY ADDRESS ONE CONTACT POINT ON THE FRAME AS, CLEARLY, THE ENTIRE FRAME IS MADE/COATED WITH THE SAME MATERIALS, WAS ADVISED BASICALLY NOT THEIR PROBLEM AND IT IS POSSIBLE A FUTURE RECALL COULD ADDRESS THIS ISSUE. THIS IS ABSOLUTELY UNACCEPTABLE AND AS A CURRENT OWNER OF A 2014 MAZDA 6 (AND PAST OWNERS OF 6 OTHER MAZDA'S) I CAN NOT UNDERSTAND HOW A SAFETY ISSUE SUCH AS THIS IS NOT BEING ADDRESSED. AS EVIDENCED BY THIS WEBSITE AND MULTIPLE OTHERS, THIS ISSUE AFFECTS 2001-2006 MAZDA TRIBUTES (& FORD ESCAPES) AND WAS ALREADY ACKNOWLEDGED TO BE A DEFECT IN THE MATERIALS USED AS EVIDENCED IN RECALL# 14V-174. EXCESSIVE CORROSION IS NOT LIMITED TO A SINGLE ATTACHMENT POINT ON THE FRAME, TO EVEN IMPLY THAT IT WOULD BE IS AVOIDANCE OF LIABILITY BY THE MANUFACTURER(S) AT BEST, CRIMINAL NEGLIGENCE IS A BETTER DESCRIPTOR. IT IS THE ENTIRE FRAME THAT IS DEFECTIVE AND THIS NEEDS TO BE ADDRESSED AS A CRITICAL SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED, THE COMPLAINTS SEEM TO BE INCREASING SO IT IS ONLY A MATTER OF TIME. PLEASE ADDRESS THIS-THE ORIGINAL RECALL NEEDS TO BE EXPANDED ASAP