Complaint Statistics
15 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|
| STEERING | 4 |
| ELECTRICAL SYSTEM | 2 |
| WHEELS | 2 |
| SEATS | 2 |
| VEHICLE SPEED CONTROL | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| TIRES | 1 |
| SUSPENSION | 1 |
| AIR BAGS | 1 |
Incident date: Aug 27, 2019
TAKATA RECALL
Incident date: Apr 21, 2019
TL* THE CONTACT OWNS A 2013 MAZDA 2. WHILE THE VEHICLE WAS AT A STOP LIGHT, SMOKE APPEARED FROM THE CD PLAYER AND FLAMES APPEARED FROM THE DASHBOARD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO GROOVE MAZDA (LOCATED AT 10301 E ARAPAHOE RD, CENTENNIAL,
... CO 80112, (720) 399-4467) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL MALFUNCTION CAUSED THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TR*JBRead more
Fire
Incident date: Feb 23, 2019
TAKATA RECALL
Incident date: Nov 16, 2018
DRIVER'S SEAT CAME UNATTACHED FROM THE FLOOR MOUNTED SLIDES/BRACKETS THAT ALLOW FOR LEG LENGTH ADJUSTMENTS. CAR WAS IN MOTION, TRAVELLING APPROXIMATELY 35 MPH, AND IN THE CENTER OF THREE LANES OF TRAFFIC AT THE TIME. I PULLED OVER AND EXAMINED THE SEAT. WASHERS WERE UNDER THE SEAT, AND THE SEAT W
... OULD MOVE UP AND DOWN 8-10 INCHES ON THE LEFT (DOOR-SIDE) SIDE. SEAT WAS STILL ATTACHED TO BRACKETS/SLIDES ON THE RIGHT (CENTER-LINE / GEAR-LEVER) SIDE.Read more
Incident date: Dec 10, 2017
A RECALL WAS ISSUED ON THE 2011 MAZDA 2 MODELS RELATED TO A PROBLEM WITH THE SEAT HEIGHT ADJUSTER MECHANISM BECOMING LOOSE. BASED ON THE DESCRIPTION OF THE ISSUE, MY 2013 MAZDA 2 IS EXHIBITING THE SAME ISSUE. THE SEAT 'ROCKS' BACK AND FORTH, AS IF IT'S ONLY PARTLY SECURED. I CONTACTED MAZDA AND T
... HEY REITERATED THAT THE 2013 MODEL IS NOT CURRENTLY COVERED UNDER THEIR RECALL, HOWEVER THE PROBLEM IS CLEARLY PRESENT ON MINE. IT IS MAZDA'S RESPONSIBILITY TO ENSURE THAT ALL SEAT MECHANISMS ARE FUNCTIONING SAFELY AND SECURELY. THE ISSUE WAS NOTICED EARLIER THIS YEAR AND HAS SUBSEQUENTLY GOTTEN WORSE.Read more
Incident date: Feb 1, 2014
CLUNKING NOISE AND FEEL, AND EXCESSIVE PLAY IN THE STEERING MECHANISM DURING LOW SPEED TURNS. THE PROBLEM BEGAN DURING THE FIRST YEAR OF OWNERSHIP. INTERNET FORUMS INDICATE THAT MANY OTHER OWNERS OF THIS MODEL EXPERIENCE THE SAME PROBLEMS. THE CAUSE IS FAILURE OF PART NUMBER DR613210XF, KNOWN AS
... THE ENERGY ABSORBER SHAFT. MAZDA IS AWARE OF THE FLAW.Read more
Incident date: Sep 13, 2017
PROGRESSIVE POWER STEERING RACK FAILURE POWER STEERING RACK, WHILE TURNING, MAKES AUDIBLE CLUNKING/POPPING NOISE ACCOMPANIED BY VIBRATION AND EXCESSIVE PLAY IN STEERING. MOST NOTICEABLE WHEN MAKING A LOW-SPEED THREE POINT TURN, I.E. BACKING INTO OR OUT OF A PARKING SPACE. COMPLETE STEERING FAILUR
... E MAY RESULT IF NOT CAUGHT OR ADDRESSED EARLY. OCCURRED IN A NEW, VERY LOW-MILAGE VEHICLE.Read more
Incident date: Sep 11, 2017
REAR SHOCKS HAD TO BE REPLACED AFTER 65,000 MI. NO SIGN OF AN ISSUE PRIOR. DROVE TO AND FROM WORK ON A SUNDAY, MONDAY MORNING ALL FLUID HAS LEAKED ONTO MY DRIVEWAY.
Incident date: Aug 5, 2016
TAKATA INFLATORS , MY CAR MAKES A RUMBLING NOIRS COMMING FROM MY BACK TIRES WHICH SOUNDS LIKE THE REAR WHEEL HUB AND THE DEALERSHIP IS TELLING ME THAT IT'S MY BACK TIRES AND WENT TO ANOTHER PLACE AND THEY TOLD ME IT IS THE REAR WHEEL HUBS
Incident date: Mar 8, 2017
RATTLING NOISE AND KNOWING OF STEERING COLUMN. INDEPENDENT SERVICE WON'T REPAIR SINCE THERE IS AN OPEN RECALL FOR FAULTY STEERING KNUCKLE ON SAME YEAR, MAKE, AND MODEL CAR. ACCORDING TO MANUFACTURE MY SPECIFIC VEHICLE DOES NOT FALL UNDER RECALL BECAUSE OF VIN NUMBER.
Incident date: Dec 24, 2014
ON THE NIGHT DEC 24,2014, I HAD PICKED UP MY RENTAL CAR(1013 MAZDA 2 SILVER SEDAN) FROM DOLLAR RENTAL CAR AT BWI AIRPORT. ABOUT 30 MINUTES AFTER I DROVE OFF THE LOT, ABOUT 5 MILES AWAY FROM THE PICKUP GARAGE, I NOTICED THE LOW TIRE PRESSURE WARNING LIGHT WAS ON. BEFORE I HAD A CHANCE TO TURN AROUND
... AND RETURN THE CAR, THE FRONT DRIVERS SIDE TIRE BLEW OUT. THE TREAD WAS SEPARATED. THIS WAS OBVIOUSLY NEGLIGENCE ON PART OF THE RENTAL CAR COMPANY. WHOEVER DID THE MAINTENANCE AND SAFETY CHECK NEVER SHOULD HAVE ALLOWED THE VEHICLE TO BE DRIVEN OFF THE LOT. NO WHERE IN THE RENTAL CONTRACT DOES IT STATE THAT THE RENTER IS RESPONSIBLE FOR THE OPERATIONAL & MECHANICAL MAINTENANCE OF THE VEHICLE WITH THE EXCEPTION OF REFUELING THE VEHICLE. THE CONTRACT ALSO DOESN'T STATE THAT THE RENTER IS RESPONSIBLE FOR DAMAGES CAUSED BY NEGLIGENT OR IMPROPER MAINTENANCE PERFORMED BY THE OWNER/RENTAL CAR COMPANY. I WAS FORTUNATE I DIDN'T HAVE AN ACCIDENT. BECAUSE DOLLAR/THRIFTY RENTAL CAR REFUSES TO ACKNOWLEDGE/RECTIFY THIS PROBLEM OR TAKE RESPONSIBILITY FOR ITS NEGLIGENCE, THIS PROBLEM WILL EVENTUALLY HAPPEN TO ANOTHER CUSTOMER. *TRRead more
Incident date: Dec 24, 2014
ON THE NIGHT DEC 24,2014, I HAD PICKED UP MY RENTAL CAR(1013 MAZDA 2 SILVER SEDAN) FROM DOLLAR RENTAL CAR AT BWI AIRPORT. ABOUT 30 MINUTES AFTER I DROVE OFF THE LOT, ABOUT 5 MILES AWAY FROM THE PICKUP GARAGE, I NOTICED THE LOW TIRE PRESSURE WARNING LIGHT WAS ON. BEFORE I HAD A CHANCE TO TURN AROUND
... AND RETURN THE CAR, THE FRONT DRIVERS SIDE TIRE BLEW OUT. THE TREAD WAS SEPARATED. THIS WAS OBVIOUSLY NEGLIGENCE ON PART OF THE RENTAL CAR COMPANY. WHOEVER DID THE MAINTENANCE AND SAFETY CHECK NEVER SHOULD HAVE ALLOWED THE VEHICLE TO BE DRIVEN OFF THE LOT. NO WHERE IN THE RENTAL CONTRACT DOES IT STATE THAT THE RENTER IS RESPONSIBLE FOR THE OPERATIONAL & MECHANICAL MAINTENANCE OF THE VEHICLE WITH THE EXCEPTION OF REFUELING THE VEHICLE. THE CONTRACT ALSO DOESN'T STATE THAT THE RENTER IS RESPONSIBLE FOR DAMAGES CAUSED BY NEGLIGENT OR IMPROPER MAINTENANCE PERFORMED BY THE OWNER/RENTAL CAR COMPANY. I WAS FORTUNATE I DIDN'T HAVE AN ACCIDENT. BECAUSE DOLLAR/THRIFTY RENTAL CAR REFUSES TO ACKNOWLEDGE/RECTIFY THIS PROBLEM OR TAKE RESPONSIBILITY FOR ITS NEGLIGENCE, THIS PROBLEM WILL EVENTUALLY HAPPEN TO ANOTHER CUSTOMER. *TRRead more
Incident date: Nov 15, 2014
GAS PEDAL STUCK DOWN CAUSING UNWANTED ACCELERATING. *TR
Incident date: Nov 15, 2014
GAS PEDAL STUCK DOWN CAUSING UNWANTED ACCELERATING. *TR
Incident date: Jun 21, 2014
UPON STOPPING, TURNING OFF VEHICLE AND REMOVING IGNITION FOB KEY; FOB KEY AND IGNITION SWITCH WERE VERY, VERY HOT TO THE TOUCH. *TR