2023 MAZDA CX-30
1 recalls, 42 complaints - 218 TSBs - 5/5 safety rating
23V275000 Apr 18, 2023
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
Consequence
Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.
Complaint Statistics
42 total complaints
1 crashes 2 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 9 |
| ELECTRICAL SYSTEM | 9 |
| STRUCTURE:BODY | 3 |
| POWER TRAIN | 3 |
| STEERING | 3 |
| UNKNOWN OR OTHER | 2 |
| SERVICE BRAKES | 2 |
| FUEL SYSTEM, GASOLINE | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
POWER TRAIN
Aug 1, 2026
Incident date: Jun 15, 2026
I am the original owner of a 2023 Mazda CX-30 AWD (VIN: [XXX]), purchased new on XXX from Mazda of Clearwater, [XXX]. This vehicle has experienced four separate warranty failure events involving critical safety systems within approximately 32 months and 44,530 miles of ownership. In June 2026, at ... Read more
ELECTRICAL SYSTEM
Aug 1, 2026
Incident date: Jun 15, 2026
I am the original owner of a 2023 Mazda CX-30 AWD (VIN: [XXX]), purchased new on XXX from Mazda of Clearwater, [XXX]. This vehicle has experienced four separate warranty failure events involving critical safety systems within approximately 32 months and 44,530 miles of ownership. In June 2026, at ... Read more
SERVICE BRAKES
Aug 1, 2026
Incident date: Jun 15, 2026
I am the original owner of a 2023 Mazda CX-30 AWD (VIN: [XXX]), purchased new on XXX from Mazda of Clearwater, [XXX]. This vehicle has experienced four separate warranty failure events involving critical safety systems within approximately 32 months and 44,530 miles of ownership. In June 2026, at ... Read more
ELECTRICAL SYSTEM
May 14, 2026
Incident date: Sep 15, 2024
The contact owns a 2023 Mazda. The contact stated that the vehicle was braking randomly while driving. There was an unknown malfunction code that flashed quickly. The steering was stiff and failed to turn. The steering wheel adjusted and guided the vehicle into the wrong lane. The RPM was sporadical... Read more
STEERING
May 14, 2026
Incident date: Sep 15, 2024
The contact owns a 2023 Mazda. The contact stated that the vehicle was braking randomly while driving. There was an unknown malfunction code that flashed quickly. The steering was stiff and failed to turn. The steering wheel adjusted and guided the vehicle into the wrong lane. The RPM was sporadical... Read more
ENGINE AND ENGINE COOLING
May 14, 2026
Incident date: Sep 15, 2024
The contact owns a 2023 Mazda. The contact stated that the vehicle was braking randomly while driving. There was an unknown malfunction code that flashed quickly. The steering was stiff and failed to turn. The steering wheel adjusted and guided the vehicle into the wrong lane. The RPM was sporadical... Read more
LANE DEPARTURE: BLIND SPOT DETECTION
Apr 29, 2026
Incident date: Mar 4, 2026
We went to a car wash and that day after the car wash we started getting 6+ error message codes for adaptive cruise control, lane assist, lane departure, blind spot, rear cross traffic, etc. our tech that we took it to says they have seen this happen nation wide on these vehicles
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 14, 2026
Incident date: Dec 17, 2024
While driving down the road a vehicle in front of me braked to stop for a bus loading kids, as I stepped on the brakes nothing happened and the vehicle surged forward. After the accident I viewed the vehicles onboard system status and it had logged several errors including errors to the activsense ... Read more
Crash
1 injured
ENGINE
Mar 14, 2026
Incident date: Dec 17, 2024
Excessive oil consumption, a sticky dash and power window switch
UNKNOWN OR OTHER
Mar 14, 2026
Incident date: Dec 17, 2024
Excessive oil consumption, a sticky dash and power window switch
BACK OVER PREVENTION
Feb 6, 2026
Incident date: Feb 1, 2026
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was either distorted, upside down, or the image was frozen on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (... Read more
ELECTRICAL SYSTEM
Feb 6, 2026
Incident date: Feb 1, 2026
I heard a pop sound in the back seat while pulling into a parking spot and got a "stop Vehicle and Check Power Supply" and it going into limp mode. I was able to get it home and then towed to the local dealership. I was told it was a issue with the ICCU and that it, along with my 12V battery and ICC... Read more
ENGINE
Feb 6, 2026
Incident date: Feb 1, 2026
This vehicle is on its 3rd set of injectors within a year. It is a known problem that Honda knows they keep replacing them but they keep going out causing a misfire
STRUCTURE:BODY
Jan 20, 2026
Incident date: Oct 10, 2025
The driver seatbelt was soaking wet after a rainstorm. The vehicle does not have a sunroof. Upon further inspection the airbag and its electronics were also soaked in water. It has never been in an accident or had any work done to it. There is a factory installed roof rack(Sport model). I am conce... Read more
STEERING
Dec 19, 2025
Incident date: Dec 18, 2025
I was driving on the highway at around 70mph, switched lanes and the steering wheel randomly locked up. Gladly, I was aware of the situation and avoided a HUGE car crash but the steering started to work a few seconds later. I am very nervous to drive the car now.
ELECTRICAL SYSTEM
Aug 11, 2025
Incident date: Jul 29, 2025
The tailgate on my truck is electrically opened & closed. I've been having trouble with the tailgate opening randomly, even while driving. This has happened multiple times and can create a very dangerous situation, especially if i'm hauling something in the bed of the truck and it could possibly fal... Read more
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Mar 21, 2025
Incident date: Feb 18, 2025
When backing up the camera goes out and I cannot see what is behind me. This keeps happening intermittently.
ELECTRICAL SYSTEM
Mar 14, 2025
Incident date: Feb 28, 2025
The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the... Read more
ELECTRICAL SYSTEM
Mar 10, 2025
Incident date: Feb 18, 2025
When vehicle is put into Park I keep getting a "Shift to Park" message and cannot turn off my vehicle. I cannot lock the door.
ELECTRICAL SYSTEM
Mar 5, 2025
Incident date: Jan 1, 2025
The contact owns a 2018 BMW X4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the r... Read more
ENGINE
Nov 13, 2024
Incident date: May 27, 2024
Premature defective hydraulic timing belt tensioner similarly to the 2018 and 2019 RDX under recall. The seal in the tensioner prematurely aged causing hydraulic leakage making it unable to maintain timing belt tension. If the tensioner fail at highway speed causing the timing belt to skip leading... Read more
POWER TRAIN
Nov 13, 2024
Incident date: May 27, 2024
We purchased a 2023 GMC Acadia AT4 new in October 2023. There is currently a little over 19,000 miles on the AT4. As of today November 13, 2024 the SUV has been to Blaise Alexanders, for at 3 times with same issues. Between the speeds of 50-65 there is a shudder, which in August 2024, the Chevy gara... Read more
ENGINE
Nov 13, 2024
Incident date: May 27, 2024
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle briefly began to lose significant motive power, prompting her to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coo... Read more
FUEL/PROPULSION SYSTEM
Apr 12, 2024
Incident date: Jan 27, 2024
Battery has a recall in place for fire hazard..I contacted the dealership and they have no path for a repair . They have also denied my buy back request.
SERVICE BRAKES, HYDRAULIC
Apr 5, 2024
Incident date: Jan 13, 2024
The contact owns a 2017 Chevrolet Express. The contact stated that while driving at approximately 35 MPH, the ABS inadvertently engaged, and the vehicle pulled to the left side. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the electronic brake control m... Read more
ENGINE
Mar 26, 2024
Incident date: Mar 20, 2024
My wife was driving the vehicle on Monday afternoon and everything was fine and today she started the vehicle and the engine started to sound weirdly, she called me over the phone and she popped up the hood like I told her and she put her phone near the engine gave a little gas and I heard like ther... Read more
ELECTRICAL SYSTEM
Mar 26, 2024
Incident date: Mar 20, 2024
When we purchased this vehicle in June 2023, one of the first things I noticed, was an unusual switch on the steering wheel to allow, selecting and viewing all of the vehicle display information. This switch is located on the left side of the steering wheel. It is labeled OK meaning OK to display t... Read more
VEHICLE SPEED CONTROL
Jan 23, 2024
Incident date: Jan 22, 2024
An intermenttent loss of the transmission output speed sensor signal to the powertrain control module resulting in a unattended downshift into first gear when accelerating.
ENGINE
Jan 23, 2024
Incident date: Jan 22, 2024
An intermenttent loss of the transmission output speed sensor signal to the powertrain control module resulting in a unattended downshift into first gear when accelerating.
STEERING
Jan 23, 2024
Incident date: Jan 22, 2024
THE TOP OF THE STEERING WHEEL HAS A BULGE OR IS BUCKLED. I TOOK IT TO A TOYOTA DIRECT SHOP IN COLUMBUS OHIO AND WAS TOLD IT COULD BE DUE TO THE CONSTANT GLARE FROM THE SUN. IT MAKES IT HARD TO DRIVE THE CAR. I NOTICED IT AROUND OCTOBER 2023.
SERVICE BRAKES
Nov 17, 2023
Incident date: Sep 1, 2023
Check engine lights on and says “Warning do not drive the hybrid brakes may fail do not drive “.
POWER TRAIN
Nov 17, 2023
Incident date: Sep 1, 2023
Check engine lights on and says “Warning do not drive the hybrid brakes may fail do not drive “.
UNKNOWN OR OTHER
Sep 6, 2023
Incident date: Jul 15, 2023
Key fob is undetected even though key is in the vehicle and near the start button
FORWARD COLLISION AVOIDANCE: WARNINGS
Jul 17, 2023
Incident date: Apr 24, 2023
Major safety issue - PHANTOM BRAKING. On 2 separate occasions the vehicle engaged emergency braking while there was no apparent hazard. This phantom braking was very dangerous. This car has adaptive cruise control. It occurred in the exact same spot on Interstate-84 and NE 21st Avenue in Portland, O... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jul 17, 2023
Incident date: Apr 24, 2023
Major safety issue - PHANTOM BRAKING. On 2 separate occasions the vehicle engaged emergency braking while there was no apparent hazard. This phantom braking was very dangerous. This car has adaptive cruise control. It occurred in the exact same spot on Interstate-84 and NE 21st Avenue in Portland, O... Read more
STRUCTURE:BODY
Jul 6, 2023
Incident date: Jun 21, 2023
Drivers door began making a clunking/popping/scratching noise when opening without incident or cause. Window will only roll down approximately 4 inches. No warning lamps or messages present. The noise and the metal on metal feeling when opening or closing is getting worse and the door is getting har... Read more
FUEL SYSTEM, GASOLINE
Jul 6, 2023
Incident date: Jun 21, 2023
The contact owned a 2015 Subaru Forester. The contact stated while driving 70-75 MPH, the vehicle started losing motive power. The engine revved and made an abnormally loud sound. Several unknown warning lights were illuminated. The contact engaged the hazard lights and veered to the side of the roa... Read more
ENGINE
Jul 6, 2023
Incident date: Jun 21, 2023
The contact owned a 2015 Subaru Forester. The contact stated while driving 70-75 MPH, the vehicle started losing motive power. The engine revved and made an abnormally loud sound. Several unknown warning lights were illuminated. The contact engaged the hazard lights and veered to the side of the roa... Read more
ENGINE
May 7, 2023
Incident date: May 6, 2023
The gas tank was only getting 10 gallons of gas and not 16 gallons like it was suppose to. We ended up running out of gas on a road trip with our two young daughters in the middle of the night on I-75. The gas tank said you had 100 miles to go before empty and then 3 miles later it would drop ... Read more
Fire
STRUCTURE:BODY
May 7, 2023
Incident date: May 6, 2023
The gas tank was only getting 10 gallons of gas and not 16 gallons like it was suppose to. We ended up running out of gas on a road trip with our two young daughters in the middle of the night on I-75. The gas tank said you had 100 miles to go before empty and then 3 miles later it would drop ... Read more
Fire
ENGINE
Mar 31, 2023
Incident date: Mar 30, 2023
Thermostat/coolant sensor malfunctioning causing engine fan to constantly run as if the engine is over heating. Some engine exhaust door/flap is stuck open or closed causing check engine light to come on. And or the actuators doors are broken causing windows to fog and obstruct view. Not sure what w... Read more
ELECTRICAL SYSTEM
Mar 31, 2023
Incident date: Mar 30, 2023
Thermostat/coolant sensor malfunctioning causing engine fan to constantly run as if the engine is over heating. Some engine exhaust door/flap is stuck open or closed causing check engine light to come on. And or the actuators doors are broken causing windows to fog and obstruct view. Not sure what w... Read more
NHTSA Safety Ratings, 2023 MAZDA CX-30
2023 Mazda CX-30 SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 14.7% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2023 MAZDA CX-30
218 manufacturer communications from 127 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 48 |
| 060000 ENGINE AND ENGINE COOLING | 31 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 12 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 11 |
| 120000 EXTERIOR LIGHTING | 10 |
| 160000 STRUCTURE | 10 |
| 170000 LATCHES/LOCKS/LINKAGES | 9 |
| 350000 EQUIPMENT | 9 |
09-001-24c
Apr 26, 2024
980000 UNKNOWN OR OTHER
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
SA-026-24
Apr 24, 2024
140000 AIR BAGS
A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
07-003-24
Apr 22, 2024
980000 UNKNOWN OR OTHER
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
07-003-24
Apr 22, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
SA-024-24
Apr 19, 2024
060000 ENGINE AND ENGINE COOLING
A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their v
SA-023-24
Apr 17, 2024
162800 STRUCTURE:BODY:HOOD
The customer may report a rattling noise from the front of the vehicle under load. It may sound as if it is coming from the dashboard, but it is coming from the hood prop rod (aka lock-bonnet stay). The prop rod diameter was increased in No
SA-017-24a
Apr 11, 2024
170000 LATCHES/LOCKS/LINKAGES
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24a
Apr 11, 2024
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24a
Apr 11, 2024
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
09-023-24
Apr 11, 2024
170000 LATCHES/LOCKS/LINKAGES
Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rai
09-023-24
Apr 11, 2024
110000 ELECTRICAL SYSTEM
Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rai
SA-022-24
Apr 10, 2024
200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
SA-021-24
Apr 9, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display a
SA-021-24
Apr 9, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display a
SA-021-24
Apr 9, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display a
SA-007-24a
Apr 2, 2024
260000 FORWARD COLLISION AVOIDANCE
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
SA-007-24a
Apr 2, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
SA-007-24a
Apr 2, 2024
030000 SERVICE BRAKES, HYDRAULIC
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
09-001-24b
Mar 14, 2024
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
SA-017-24
Mar 14, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24
Mar 14, 2024
350000 EQUIPMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24
Mar 14, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24
Mar 14, 2024
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-016-24
Mar 8, 2024
030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
PF-24-03
Mar 6, 2024
100000 POWER TRAIN
Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop
04-001-24
Mar 4, 2024
030000 SERVICE BRAKES, HYDRAULIC
Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes
SA-009-24a
Feb 21, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a
Feb 21, 2024
350000 EQUIPMENT
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-014-24
Feb 16, 2024
200000 WHEELS
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-014-24
Feb 16, 2024
192000 TIRES:SIDEWALL
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-014-24
Feb 16, 2024
190000 TIRES
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-013-24
Feb 16, 2024
200000 WHEELS
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-013-24
Feb 16, 2024
190000 TIRES
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-013-24
Feb 16, 2024
020000 SUSPENSION
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-011-24
Feb 12, 2024
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
190000 TIRES
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-009-24
Feb 8, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24
Feb 8, 2024
350000 EQUIPMENT
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24
Feb 8, 2024
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24
Feb 8, 2024
060000 ENGINE AND ENGINE COOLING
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-007-24
Feb 5, 2024
030000 SERVICE BRAKES, HYDRAULIC
NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. -> RECALLS / SPECIAL SERVICE PROGRAMS -> Status) and check for Open campaigns. If any of the following campaigns are open, complete the
SA-006-24
Feb 1, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-006-24
Feb 1, 2024
110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
09-004-24
Jan 25, 2024
980000 UNKNOWN OR OTHER
Some customers may complain of a squeaking noise from the driver side seat back. The noise may be due to rubbing between the lumbar part of the drivera??s seat back (1) and the rear console lid. The lumbar support pad may be deformed outwar
09-004-24
Jan 25, 2024
220000 SEATS
Some customers may complain of a squeaking noise from the driver side seat back. The noise may be due to rubbing between the lumbar part of the drivera??s seat back (1) and the rear console lid. The lumbar support pad may be deformed outwar
01-005-23a
Dec 20, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant tempe
09-001-23a
Dec 18, 2023
350000 EQUIPMENT
Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been di
09-001-23a
Dec 18, 2023
110000 ELECTRICAL SYSTEM
Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been di
SA-082-23
Dec 8, 2023
160000 STRUCTURE
Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
SA-082-23
Dec 8, 2023
010000 STEERING
Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
SA-021-23b
Dec 7, 2023
353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
Qi Wireless Charger symptom troubleshooting
SA-021-23b
Dec 7, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger symptom troubleshooting
SA-015-23e
Dec 7, 2023
353000 EQUIPMENT:ELECTRICAL
Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not
SA-015-23e
Dec 7, 2023
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not
SA-081-23
Dec 5, 2023
060000 ENGINE AND ENGINE COOLING
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if r
SA-025-23a
Dec 5, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update
SA-025-23a
Dec 5, 2023
110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update
SA-079-23
Dec 1, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
SA-079-23
Dec 1, 2023
130000 VISIBILITY
Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
09-007-23c
Nov 20, 2023
220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
SA-077-23
Nov 15, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
SA-077-23
Nov 15, 2023
030000 SERVICE BRAKES, HYDRAULIC
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the ve
SA-027-23c
Nov 14, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-027-23c
Nov 14, 2023
980000 UNKNOWN OR OTHER
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-027-23c
Nov 14, 2023
110000 ELECTRICAL SYSTEM
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
09-039-23
Nov 14, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tu
09-039-23
Nov 14, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tu
09-039-23
Nov 14, 2023
110000 ELECTRICAL SYSTEM
Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tu
05-005-23a
Nov 14, 2023
100000 POWER TRAIN
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi
01-007-23a
Nov 7, 2023
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
01-007-23a
Nov 7, 2023
350000 EQUIPMENT
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
SA-074-23
Oct 31, 2023
110000 ELECTRICAL SYSTEM
A customers may experience a roof water leak. The symptoms may include: Water in the spare tire well, Water in the rear differential, Electrical malfunctions, Infotainment system no audio sound from radio or other audio sources due to R
05-005-23
Oct 31, 2023
100000 POWER TRAIN
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi
SA-074-23
Oct 31, 2023
160000 STRUCTURE
A customers may experience a roof water leak. The symptoms may include: Water in the spare tire well, Water in the rear differential, Electrical malfunctions, Infotainment system no audio sound from radio or other audio sources due to R
SA-074-23
Oct 31, 2023
980000 UNKNOWN OR OTHER
A customers may experience a roof water leak. The symptoms may include: Water in the spare tire well, Water in the rear differential, Electrical malfunctions, Infotainment system no audio sound from radio or other audio sources due to R
SA-009-23i
Oct 23, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23i
Oct 23, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-032-23a
Oct 11, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-059-23
Oct 10, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO func
SA-059-23
Oct 10, 2023
110000 ELECTRICAL SYSTEM
When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO func
SA-042-23a
Oct 6, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
01-010-23a
Oct 3, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. To eliminate this conce
01-010-23a
Oct 3, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. To eliminate this conce
SA-055-23
Sep 28, 2023
100000 POWER TRAIN
A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023 and 2024 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance.
SA-003-23a
Sep 15, 2023
030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
04-002-23c
Sep 15, 2023
030000 BRAKES (PWS)
Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes
PF-23-09
Sep 14, 2023
350000 EQUIPMENT
MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part wil
SA-039-23a
Sep 13, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23a
Sep 13, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-050-23
Aug 28, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain about scratches on the instrument cluster lens.
SA-009-23h
Aug 28, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-021-23b
Aug 28, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger Symptom Troubleshooting
Showing 100 of 218 bulletins.
MAZDA CX-30 - All Years Overview
Complete safety history for the MAZDA CX-30 across all model years (2020, 2025).
10
Total Recalls
374
Total Complaints
0
Investigations
20
Reported Crashes
8
Reported Fires
0
Reported Deaths