2015 MACK PINNACLE (CXU)

15 recalls, 0 complaints - 149 TSBs

19V616000 Aug 21, 2019
SUSPENSION:FRONT
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.
Consequence
Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419.
8 vehicles affected
Manufacturer: Mack Trucks, Inc.
16V929000 Dec 23, 2016
SUSPENSION:FRONT:HUB
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the... Read more
Consequence
Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk... Read more
Remedy
Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
200 vehicles affected
Manufacturer: Mack Trucks, Inc.
16V099000 Feb 19, 2016
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft ma... Read more
Consequence
If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 201... Read more
33,981 vehicles affected
Manufacturer: Mack Trucks, Inc.
15V521000 Aug 17, 2015
SERVICE BRAKES, AIR:DISC:CHAMBER
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 Pinnacle (CXU) trucks manufactured from October 3, 2012, through February 18, 2014 and equipped with Meritor air disc brakes. In the affected vehicles, the brake chambers may have been incorrectly mounted resulting in internal conta... Read more
Consequence
Contamination of the calipers may cause a loss of brakes on one wheel, lengthening the distance required to stop the vehicle, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the disc brake caliper and brake chamber to determine if the washers are located in the correct position. If the washers are in the correct position, no further action is required. If the washers are not located in the correct position, replacement... Read more
79 vehicles affected
Manufacturer: Mack Trucks, Inc.
15V139000 Mar 11, 2015
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Defect Description
Mack Trucks, Inc (Mack) is recalling certain model year 2012-2015 CXU trucks manufactured February 4, 2011, to December 23, 2014, and equipped with an air release fifth wheel latch. The affected vehicles have a switch to release the fifth wheel latch that may invertently be pushed and cause the tra... Read more
Consequence
An inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.
Remedy
Mack will notify owners, and dealers will install a secondary action that operators will need to activate before the fifth wheel will release, free of charge. The recall began on May 6, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0390.
262 vehicles affected
Manufacturer: Mack Trucks, Inc.
15V057000 Feb 3, 2015
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured June 1, 2013, to November 28, 2014. These trucks may be equipped with an 88 liter air reservoir for the brakes instead of a 96 liter air reservoir. The lower volume of air may result in increased distances be... Read more
Consequence
If the truck unexpectedly requires extra distance to stop, there is an increased risk of a crash.
Remedy
Mack will notify owners, and dealers will install a larger air brake reservoir tank, free of charge. The recall began April 1, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0389.
85 vehicles affected
Manufacturer: Mack Trucks, Inc.
15V025000 Jan 22, 2015
PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 and 2016 CXU and LEU trucks manufactured May 20, 2014, to March 24, 2015, equipped with certain Haldex Life Seal Type 30/30 Long Stroke Air Brake Actuators manufactured from January 9, 2014, through February 3, 2015. The affected actuato... Read more
Consequence
If the diaphragm is not completely attached, there may be internal leakage from the service section past the diaphragm, potentially trapping air pressure in the parking brake section. This air pressure in turn, if not vented, may prevent full release of the actuator unit, and may induce brake drag a... Read more
Remedy
Mack will notify owners, and dealers will inspect the brake actuator and replace, as necessary, free of charge. The recall began March 20, 2015. Owners may contact Mack customer service at 1-610-709-2131. Mack's number for this recall is SC0387.
349 vehicles affected
Manufacturer: Mack Trucks, Inc.
14V738000 Nov 20, 2014
ENGINE
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CXU and GU trucks manufactured January 1, 2014, to August 20, 2014. The affected vehicles contain an incorrectly wired Automatic Shut-down Protection System, which may not operate as expected.
Consequence
If the Automatic Shut-down Protection System does not operate as expected, the operator may be unable to control the increase in the engines rpms, increasing the risk of engine failure and vehicle fire.
Remedy
Mack will notify owners, and dealers will inspect the system for correct operation and repair if necessary, free of charge. The recall began on January 16, 2015. Owners may contact Mack customer service at 1-610-709-2131. Mack's number for this recall is SC0386.
40 vehicles affected
Manufacturer: Mack Trucks, Inc.
14V737000 Nov 18, 2014
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the bal... Read more
Consequence
If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
1,048 vehicles affected
Manufacturer: Mack Trucks, Inc.
14V553000 Sep 11, 2014
SEAT BELTS
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2015 CHU, CXU, and GU trucks manufactured June 4, 2014, through June 18, 2014. In the affected vehicles, the bolts that attach the seat belt to the seat frame may not have been torqued to the required specification. This could cause the bolts to loosen... Read more
Consequence
If the seat belt detaches from its mounts, the seat belt would fail to properly restrain to the seat occupant, increasing the risk of injury in the the event of a crash.
Remedy
Mack will notify owners, and dealers will tighten the bolts to the required specification, free of charge. The recall began in October 2014. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0383.
381 vehicles affected
Manufacturer: Mack Trucks, Inc.
14V545000 Sep 9, 2014
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warni... Read more
Consequence
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
Remedy
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
538 vehicles affected
Manufacturer: Mack Trucks, Inc.
14V205000 Apr 18, 2014
EXTERIOR LIGHTING
Defect Description
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicl... Read more
Consequence
A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this reca... Read more
1,342 vehicles affected
Manufacturer: Mack Trucks, Inc.
14V207000 Apr 18, 2014
SERVICE BRAKES, AIR
Defect Description
Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU trucks manufactured February 1, 2013, through January 27, 2014, and equipped with a vertical wet tank (aka supply air tank) for the brake system. The pressure relief valve may not have been installed in the tank during manufactur... Read more
Consequence
Without a pressure relief valve, the air tank could rupture from being overpressurized increasing the risk of injury.
Remedy
Mack will notify owners, and dealers will install a pressure relief valve in the air tank, free of charge. The recall began on June 11, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0380.
490 vehicles affected
Manufacturer: Mack Trucks, Inc.
14V137000 Mar 24, 2014
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Mack Trucks Inc. (Mack) is recalling certain model year 2014-2015 CXU, 2010-2015 LEU, and 2011-2015 MRU vehicles manufactured with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper op... Read more
Consequence
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy
Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on March 12, 2014. Customers may contact Mack at 1-336-393-2000 or Cummins Inc. at 1-800-343-7357. Mack's number for this recall is SC0377... Read more
1,934 vehicles affected
Manufacturer: Mack Trucks, Inc.
14V078000 Feb 21, 2014
ELECTRICAL SYSTEM
Defect Description
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2... Read more
Consequence
Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy
Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansio... Read more
70,208 vehicles affected
Manufacturer: Mack Trucks, Inc.

No complaints found for this vehicle.

Technical Service Bulletins, 2015 MACK PINNACLE (CXU)

149 manufacturer communications from 108 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
060000 ENGINE AND ENGINE COOLING38
100000 POWER TRAIN23
110000 ELECTRICAL SYSTEM16
350000 EQUIPMENT10
020000 SUSPENSION6
060000 ENGINE (PWS)6
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL5
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL4
CBR-1008 202404 Apr 22, 2024
100000 POWER TRAIN
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2350 202402 Feb 21, 2024
110000 ELECTRICAL SYSTEM
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402 Feb 16, 2024
020000 SUSPENSION
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402 Feb 16, 2024
100000 POWER TRAIN
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402 Feb 16, 2024
110000 ELECTRICAL SYSTEM
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401 Jan 18, 2024
110000 ELECTRICAL SYSTEM
CBR: TGW Will Not Connect After SIM Card Replacement
M-465-001 202311 Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
M-258-014 202309 Sep 5, 2023
060000 ENGINE AND ENGINE COOLING
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-258-014 202309 Sep 5, 2023
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-141-001 202308 Aug 18, 2023
060000 ENGINE AND ENGINE COOLING
TSB: Air Restriction Indicator
M728-005A 202308 Aug 14, 2023
020000 SUSPENSION
TSB: Barksdale Leveling Valve, Leak Test
CBR-2303 202307 Jul 1, 2023
060000 ENGINE AND ENGINE COOLING
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
CBR-2303 202307 Jul 1, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
KC-503-Ver3 May 17, 2023
100000 POWER TRAIN
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2229-Ver2 May 10, 2023
100000 POWER TRAIN
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5 May 2, 2023
100000 POWER TRAIN
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-170-001 Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Stock Vehicle Storage and Maintenance
M-170-003 Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Vibration Diagnostics
M-170-002 Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
KC-753 Mar 14, 2023
110000 ELECTRICAL SYSTEM
Mack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB) Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To
KC-2254 Feb 13, 2023
110000 ELECTRICAL SYSTEM
Mack Chassis - No Gauge Cluster Backlight
KC-2165 Feb 10, 2023
060000 ENGINE AND ENGINE COOLING
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-859 Oct 31, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Fault Code List / Engine Control Module (ECM), Aftertreatment Control Module (ACM), Electrical System Version 4 Diagnostic Trouble Codes (DTC) Model Year 2013 - 2017
M-265-002 Sep 22, 2022
060000 ENGINE AND ENGINE COOLING
TSB-Charge Air Cooler t-clamp install.
M-413-004 Aug 6, 2022
100000 POWER TRAIN
2009 Document reformatted to be published as a TSB in Impact. Air-Operated Clutch Assist Adjustment and Troubleshooting
M-652-001 Aug 6, 2022
020000 SUSPENSION
2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
M-451-002 Aug 6, 2022
020000 SUSPENSION
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
KC-751 Jun 28, 2022
100000 POWER TRAIN
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-750 Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-745 Jun 22, 2022
100000 POWER TRAIN
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-405 Jun 21, 2022
100000 POWER TRAIN
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation -
KC-2143 Jun 21, 2022
180000 VEHICLE SPEED CONTROL
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-2112 Jun 21, 2022
060000 ENGINE AND ENGINE COOLING
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112 Jun 21, 2022
100000 POWER TRAIN
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112 Jun 21, 2022
110000 ELECTRICAL SYSTEM
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-735 Jun 6, 2022
350000 EQUIPMENT
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer E
KC-2165 Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158 Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2116 Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731 May 27, 2022
100000 POWER TRAIN
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And New
KC-2116 May 26, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2131 May 26, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2158 May 26, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2165 May 26, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2171 May 26, 2022
060000 ENGINE AND ENGINE COOLING
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714 May 25, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-699 May 24, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-698 May 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-686 May 20, 2022
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-686 May 20, 2022
180000 VEHICLE SPEED CONTROL
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663 May 18, 2022
060000 ENGINE AND ENGINE COOLING
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-652 May 17, 2022
060000 ENGINE AND ENGINE COOLING
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-651 May 17, 2022
350000 EQUIPMENT
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-648 May 17, 2022
100000 POWER TRAIN
Mack - PTO Pump Speed Calculator
KC-648 May 17, 2022
980000 UNKNOWN OR OTHER
Mack - PTO Pump Speed Calculator
KC-644 May 17, 2022
060000 ENGINE AND ENGINE COOLING
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-638 May 16, 2022
110000 ELECTRICAL SYSTEM
Mack SNM15-007 Vocom Adapter ( 88890300 ) May Lock Up When Updating Firmware
KC-638 May 16, 2022
350000 EQUIPMENT
Mack SNM15-007 Vocom Adapter ( 88890300 ) May Lock Up When Updating Firmware
KC-2169 May 16, 2022
110000 ELECTRICAL SYSTEM
Low Voltage Disconnect (LVD), Function Description
KC-2170 May 16, 2022
020000 SUSPENSION
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172 May 16, 2022
110000 ELECTRICAL SYSTEM
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2172 May 16, 2022
980000 UNKNOWN OR OTHER
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-633 May 13, 2022
200000 WHEELS
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-2161 May 13, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Cycling periodically Hours After Key Off
KC-626 May 9, 2022
100000 POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627 May 9, 2022
350000 EQUIPMENT
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-587 May 5, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
KC-587 May 5, 2022
060000 ENGINE (PWS)
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
KC-826 Mar 16, 2022
060000 ENGINE AND ENGINE COOLING
Volvo Chassis - Crankcase Ventilation ( CCV ) Oil Leaks - Technical Service Bulletin M-257 - 004, Technical Service Bulletin M-257 - 006 - US14 And US15 Emissions
KC-365 Mar 16, 2022
020000 SUSPENSION
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After The Vehicle Is Parked (Shut Off)
KC-365 Mar 16, 2022
350000 EQUIPMENT
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After The Vehicle Is Parked (Shut Off)
KC-365 Mar 16, 2022
354200 EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After The Vehicle Is Parked (Shut Off)
KC-552 Feb 22, 2022
060000 ENGINE AND ENGINE COOLING
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning a?? US10 And Newer Chassis
KC-561 Feb 22, 2022
060000 ENGINE AND ENGINE COOLING
Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-492 Feb 16, 2022
060000 ENGINE AND ENGINE COOLING
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-492 Feb 16, 2022
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-495 Feb 16, 2022
060000 ENGINE AND ENGINE COOLING
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-495 Feb 16, 2022
110000 ELECTRICAL SYSTEM
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-2157 Feb 10, 2022
060000 ENGINE AND ENGINE COOLING
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2157 Feb 10, 2022
980000 UNKNOWN OR OTHER
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-478 Jan 26, 2022
060000 ENGINE AND ENGINE COOLING
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
KC-450 Jan 21, 2022
060000 ENGINE AND ENGINE COOLING
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
KC-450 Jan 21, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
KC-415 Jan 20, 2022
060000 ENGINE AND ENGINE COOLING
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
KC-402 Jan 19, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-402 Jan 19, 2022
110000 ELECTRICAL SYSTEM
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-394 Jan 19, 2022
270000 LANE DEPARTURE
Mack Chassis - CXU - Lane Departure Warning System ( LDWS ) More Sensitive To The Right-hand ( Passenger ) Side Of The Vehicle; PI0882
KC-361 Jan 17, 2022
040000 SERVICE BRAKES, AIR
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
KC-283 Dec 21, 2021
120000 EXTERIOR LIGHTING
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
KC-283 Dec 21, 2021
121000 EXTERIOR LIGHTING:HEADLIGHTS
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
KC-286 Dec 21, 2021
040000 SERVICE BRAKES, AIR
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-286 Dec 21, 2021
980000 UNKNOWN OR OTHER
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-253 Dec 15, 2021
060000 ENGINE AND ENGINE COOLING
Mack Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
KC-253 Dec 15, 2021
093000 FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
Mack Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
KC-238 Dec 14, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
GDC21-011 Dec 1, 2021
060000 ENGINE AND ENGINE COOLING
Exhaust Gas Temperature Sensor Circuit Range/Performance
GDC21-011 Dec 1, 2021
061560 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
Exhaust Gas Temperature Sensor Circuit Range/Performance
KC-145 Nov 24, 2021
100000 POWER TRAIN
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119 Nov 22, 2021
100000 POWER TRAIN
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73 Nov 18, 2021
350000 EQUIPMENT
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017

Showing 100 of 149 bulletins.

MACK PINNACLE (CXU) - All Years Overview

Complete safety history for the MACK PINNACLE (CXU) across all model years (2011, 2022).

85 Total Recalls
5 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

MACK PINNACLE (CXU) - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 2 0 View
2021 2 0 View
2020 3 0 View
2019 2 0 View
2018 3 0 View
2017 2 0 View
2016 2 0 View
2015 (current) 15 0
2014 18 0 View
2013 13 5 View
2012 12 0 View
2011 11 0 View

Other MACK Models

Model Recalls Complaints
GRANITE (GU) 127 3 View
CF 104 0 View
RD 103 8 View
DM 95 1 View
CH 91 8 View
R 89 0 View
GRANITE (GR) 83 10 View
MACK 77 42 View