2022 MACK PINNACLE (CHU)
2 recalls, 0 complaints - 149 TSBs
21V416000 Jun 2, 2021
WHEELS
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.
Consequence
A separated hubcap can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.
21V233000 Apr 1, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply wit... Read more
Consequence
A vehicle that drifts out of its lane increases the risk of a crash.
Remedy
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
No complaints found for this vehicle.
Technical Service Bulletins, 2022 MACK PINNACLE (CHU)
149 manufacturer communications from 110 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 49 |
| 100000 POWER TRAIN | 23 |
| 110000 ELECTRICAL SYSTEM | 17 |
| 020000 SUSPENSION | 8 |
| 350000 EQUIPMENT | 8 |
| 080000 FUEL SYSTEM, DIESEL | 6 |
| 200000 WHEELS | 4 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 4 |
CBR-1008 202404
Apr 22, 2024
100000 POWER TRAIN
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2013 202404
Apr 2, 2024
060000 ENGINE AND ENGINE COOLING
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR-2356 202403
Mar 1, 2024
110000 ELECTRICAL SYSTEM
CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.
CBR-2258 202402
Feb 27, 2024
100000 POWER TRAIN
CBR - Diagnostic Trouble Code (DTC) P107471 - AMT-F
CBR-2350 202402
Feb 21, 2024
110000 ELECTRICAL SYSTEM
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402
Feb 16, 2024
020000 SUSPENSION
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402
Feb 16, 2024
100000 POWER TRAIN
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
Feb 16, 2024
110000 ELECTRICAL SYSTEM
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
S3883 202402
Feb 1, 2024
100000 POWER TRAIN
Fleet Improvement - Atlantic Waste axle temp
CBR-2333 202401
Jan 18, 2024
110000 ELECTRICAL SYSTEM
CBR: TGW Will Not Connect After SIM Card Replacement
CBR-2016 202401
Jan 17, 2024
020000 SUSPENSION
CBR: Frame Or Cab Lean
CBR-2016 202401
Jan 17, 2024
160000 STRUCTURE
CBR: Frame Or Cab Lean
S7644 202312
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
Service Campaign: Mack trucks has determined the certain AN, GR, PI and TE model trucks with a MP-8 could have a defective oil pick-up strainer.
PSM23m2na71
Nov 10, 2023
100000 POWER TRAIN
Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicab
M-465-001 202311
Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
CBR-399 202310
Oct 19, 2023
110000 ELECTRICAL SYSTEM
CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
CBR-399 202310
Oct 19, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
CBR-206 202310
Oct 12, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common
CBR-206 202310
Oct 12, 2023
110000 ELECTRICAL SYSTEM
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common
CBR-2313 202309
Sep 29, 2023
040000 SERVICE BRAKES, AIR
CBR: "Spitting" or "puffing" of air from purge valve.
CBR-2313 202309
Sep 29, 2023
042100 SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR
CBR: "Spitting" or "puffing" of air from purge valve.
M-258-014 202309
Sep 5, 2023
060000 ENGINE AND ENGINE COOLING
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-258-014 202309
Sep 5, 2023
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-141-001 202308
Aug 18, 2023
060000 ENGINE AND ENGINE COOLING
TSB: Air Restriction Indicator
M728-005A 202308
Aug 14, 2023
020000 SUSPENSION
TSB: Barksdale Leveling Valve, Leak Test
CBR-2131 202308
Aug 14, 2023
060000 ENGINE AND ENGINE COOLING
CBR: Intermittent Diagnostic Trouble Codes U02A3,U029D, U029E - USE FOR NEW VEHICLES (US21+OBD22 Emissions)
CBR-2131 202308
Aug 14, 2023
110000 ELECTRICAL SYSTEM
CBR: Intermittent Diagnostic Trouble Codes U02A3,U029D, U029E - USE FOR NEW VEHICLES (US21+OBD22 Emissions)
EC0023 M 202307
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
Emission Campaign: OBD MONITOR, This Recall includes an updated software in the EECU and ACM to address potential issues with the NOx sensor monitors used in the On-Board Diagnostic (ODB) system.
CBR-2303 202307
Jul 1, 2023
060000 ENGINE AND ENGINE COOLING
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
CBR-2303 202307
Jul 1, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
KC-2050
May 30, 2023
060000 ENGINE AND ENGINE COOLING
CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions
KC-331-Ver6
May 22, 2023
080000 FUEL SYSTEM, DIESEL
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-503-Ver3
May 17, 2023
100000 POWER TRAIN
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2229-Ver2
May 10, 2023
100000 POWER TRAIN
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
May 2, 2023
100000 POWER TRAIN
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-170-001
Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Stock Vehicle Storage and Maintenance
M-170-002
Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
KC-2269
Apr 18, 2023
060000 ENGINE AND ENGINE COOLING
CBR: 11L Engines, Non-Common Rail - Air Compressor Coolant Pipe, Parts Substitution - US14+OBD13 To US14+OBD16
M-170-003
Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Vibration Diagnostics
M-773-005a
Apr 18, 2023
200000 WHEELS
TSB: Hub Cap, Leaking
M-773-005
Mar 16, 2023
200000 WHEELS
New TSB- Hub cap leaking
KC-2254
Feb 13, 2023
110000 ELECTRICAL SYSTEM
Mack Chassis - No Gauge Cluster Backlight
KC-2165
Feb 10, 2023
060000 ENGINE AND ENGINE COOLING
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
SLM22-011
Nov 30, 2022
350000 EQUIPMENT
Service Literature Published and Released in November, 2022
STB22-004M
Nov 8, 2022
100000 POWER TRAIN
Mack Essential Tool Shipment
STB22-004M
Nov 8, 2022
350000 EQUIPMENT
Mack Essential Tool Shipment
KC-2216
Sep 27, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Incorrect Fog Lamp Electric Terminal Pinning - AN, GR, PI Models
M-265-002
Sep 22, 2022
060000 ENGINE AND ENGINE COOLING
TSB-Charge Air Cooler t-clamp install.
CBR-2131
Aug 29, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
M-413-004
Aug 6, 2022
100000 POWER TRAIN
2009 Document reformatted to be published as a TSB in Impact. Air-Operated Clutch Assist Adjustment and Troubleshooting
M-652-001
Aug 6, 2022
020000 SUSPENSION
2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
M-451-002
Aug 6, 2022
020000 SUSPENSION
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
KC-561
Jul 5, 2022
060000 ENGINE AND ENGINE COOLING
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-751
Jun 28, 2022
100000 POWER TRAIN
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-750
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-745
Jun 22, 2022
100000 POWER TRAIN
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-405
Jun 21, 2022
100000 POWER TRAIN
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation -
KC-2143
Jun 21, 2022
180000 VEHICLE SPEED CONTROL
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-2112
Jun 21, 2022
060000 ENGINE AND ENGINE COOLING
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
100000 POWER TRAIN
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
110000 ELECTRICAL SYSTEM
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-399
Jun 17, 2022
110000 ELECTRICAL SYSTEM
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.
KC-736
Jun 6, 2022
060000 ENGINE AND ENGINE COOLING
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).
KC-735
Jun 6, 2022
350000 EQUIPMENT
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer E
KC-733
Jun 6, 2022
060000 ENGINE AND ENGINE COOLING
Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.
KC-2165
Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2157
Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2157
Jun 3, 2022
070000 FUEL SYSTEM, GASOLINE
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2116
Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2107
Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
KC-731
May 27, 2022
100000 POWER TRAIN
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And New
KC-2116
May 26, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2131
May 26, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2157
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2165
May 26, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2171
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
May 25, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-700
May 24, 2022
100000 POWER TRAIN
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018
KC-699
May 24, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-698
May 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-686
May 20, 2022
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-686
May 20, 2022
180000 VEHICLE SPEED CONTROL
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
May 18, 2022
060000 ENGINE AND ENGINE COOLING
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-659
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis -A Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common Rail Fuel System), Model Year 2017 And Older
KC-659
May 17, 2022
080000 FUEL SYSTEM, DIESEL
Mack Chassis -A Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common Rail Fuel System), Model Year 2017 And Older
KC-652
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-651
May 17, 2022
350000 EQUIPMENT
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-648
May 17, 2022
100000 POWER TRAIN
Mack - PTO Pump Speed Calculator
KC-648
May 17, 2022
980000 UNKNOWN OR OTHER
Mack - PTO Pump Speed Calculator
KC-644
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-2169
May 16, 2022
110000 ELECTRICAL SYSTEM
Low Voltage Disconnect (LVD), Function Description
KC-2170
May 16, 2022
020000 SUSPENSION
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
May 16, 2022
110000 ELECTRICAL SYSTEM
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2172
May 16, 2022
980000 UNKNOWN OR OTHER
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-633
May 13, 2022
200000 WHEELS
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-2161
May 13, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Cycling periodically Hours After Key Off
KC-626
May 9, 2022
100000 POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
May 9, 2022
350000 EQUIPMENT
Premium Tech Tool ( PTT ) Training Materials And Support Tools
Showing 100 of 149 bulletins.
MACK PINNACLE (CHU) - All Years Overview
Complete safety history for the MACK PINNACLE (CHU) across all model years (2011, 2022).
45
Total Recalls
1
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
MACK PINNACLE (CHU) - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.