2016 MACK CXU
1 recalls, 1 complaints - 432 TSBs
15V025000 Jan 22, 2015
PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 and 2016 CXU and LEU trucks manufactured May 20, 2014, to March 24, 2015, equipped with certain Haldex Life Seal Type 30/30 Long Stroke Air Brake Actuators manufactured from January 9, 2014, through February 3, 2015. The affected actuato... Read more
Consequence
If the diaphragm is not completely attached, there may be internal leakage from the service section past the diaphragm, potentially trapping air pressure in the parking brake section. This air pressure in turn, if not vented, may prevent full release of the actuator unit, and may induce brake drag a... Read more
Remedy
Mack will notify owners, and dealers will inspect the brake actuator and replace, as necessary, free of charge. The recall began March 20, 2015. Owners may contact Mack customer service at 1-610-709-2131. Mack's number for this recall is SC0387.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| LANE DEPARTURE: ASSIST | 1 |
LANE DEPARTURE: ASSIST
Nov 5, 2025
Incident date: Nov 5, 2025
This car has stalled 9 times while I was driving. I live in a very busy, densely populated area where car stalling in the middle of streets can get me badly injured or killed. The car stalls in Drive, while I'm braking, and slowly coasts along about an extra 2 feet before completely stopping. I cann... Read more
Technical Service Bulletins, 2016 MACK CXU
432 manufacturer communications from 233 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 89 |
| 350000 EQUIPMENT | 36 |
| 110000 ELECTRICAL SYSTEM | 35 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 28 |
| 100000 POWER TRAIN | 26 |
| 060000 ENGINE (PWS) | 25 |
| 020000 SUSPENSION | 19 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 15 |
CBR-1008 202404
Apr 22, 2024
100000 POWER TRAIN
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2350 202402
Feb 21, 2024
110000 ELECTRICAL SYSTEM
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2347 202402
Feb 16, 2024
110000 ELECTRICAL SYSTEM
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-202 202402
Feb 16, 2024
100000 POWER TRAIN
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2014 202402
Feb 16, 2024
020000 SUSPENSION
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-2333 202401
Jan 18, 2024
110000 ELECTRICAL SYSTEM
CBR: TGW Will Not Connect After SIM Card Replacement
EC0028M 202312
Dec 1, 2023
980000 UNKNOWN OR OTHER
Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.
EC0028M 202312
Dec 1, 2023
060000 ENGINE AND ENGINE COOLING
Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.
M-465-001 202311
Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
CBR-206 202310
Oct 12, 2023
110000 ELECTRICAL SYSTEM
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common
CBR-206 202310
Oct 12, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common
M-258-014 202309
Sep 5, 2023
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-258-014 202309
Sep 5, 2023
060000 ENGINE AND ENGINE COOLING
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-141-001 202308
Aug 18, 2023
060000 ENGINE AND ENGINE COOLING
TSB: Air Restriction Indicator
M728-005A 202308
Aug 14, 2023
020000 SUSPENSION
TSB: Barksdale Leveling Valve, Leak Test
CBR-2303 202307
Jul 1, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
CBR-2303 202307
Jul 1, 2023
060000 ENGINE AND ENGINE COOLING
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
SLM23-005
May 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Literature Published and Released in May, 2023
KC-503-Ver3
May 17, 2023
100000 POWER TRAIN
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2229-Ver2
May 10, 2023
100000 POWER TRAIN
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
May 2, 2023
100000 POWER TRAIN
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-170-002
Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
M-170-003
Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Vibration Diagnostics
M-170-001
Apr 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Stock Vehicle Storage and Maintenance
S7627
Feb 28, 2023
060000 ENGINE AND ENGINE COOLING
Mack MMD Alternator Pulley
KC-2248
Feb 21, 2023
100000 POWER TRAIN
Flywheel Housing Thread Repair
KC-2248
Feb 21, 2023
060000 ENGINE AND ENGINE COOLING
Flywheel Housing Thread Repair
KC-2165
Feb 10, 2023
060000 ENGINE AND ENGINE COOLING
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
M-728-001
Sep 22, 2022
020000 SUSPENSION
2008 Document reformatted to be published as a TSB in Impact. Air suspension ride height.
M-265-002
Sep 22, 2022
060000 ENGINE AND ENGINE COOLING
TSB-Charge Air Cooler t-clamp install.
M-411-001
Sep 21, 2022
040000 SERVICE BRAKES, AIR
2008 Document reformatted to be published as a TSB in Impact. Two-Piece clutch brake.
M-874-002
Sep 21, 2022
100000 POWER TRAIN
2008 Document reformatted to be published as a TSB in Impact. HVAC fine particulate filter.
M-222-001
Sep 15, 2022
060000 ENGINE AND ENGINE COOLING
2008 Document reformatted to be published as a TSB in Impact. Loose oil filter spud.
M-260-001
Sep 15, 2022
060000 ENGINE AND ENGINE COOLING
2008 Document reformatted to be published as a TSB in Impact. Cooling system connections.
M-721-005
Sep 15, 2022
020000 SUSPENSION
2008 Document reformatted to be published as a TSB in Impact. Chassis lean.
M-801-001
Sep 15, 2022
160000 STRUCTURE
2008 Document reformatted to be published as a TSB in Impact. Paint protection.
M-846-004
Sep 15, 2022
130000 VISIBILITY
2008 Document reformatted to be published as a TSB in Impact. Fender mounted mirror washer kit.
M-252-002
Sep 15, 2022
060000 ENGINE AND ENGINE COOLING
2008 Document reformatted to be published as a TSB in Impact. DPF outlet pipe heat shield.
M-652-002
Sep 15, 2022
020000 SUSPENSION
2008 Document reformated to be published as a TSB in Impact. Torque rod interference.
M-374-001
Sep 15, 2022
110000 ELECTRICAL SYSTEM
2008 Document reformated to be published as a TSB in Impact. Revised battery ti battery cable
M-255-016
Aug 19, 2022
060000 ENGINE AND ENGINE COOLING
2009 Document reformatted to be published as a TSB in Impact. Turbo Actuator Connector Repair.
M-451-001
Aug 6, 2022
160000 STRUCTURE
2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
M-451-001
Aug 6, 2022
105000 POWER TRAIN:DRIVELINE
2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
M-451-001
Aug 6, 2022
021000 SUSPENSION:FRONT
2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
M-711-002
Aug 6, 2022
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2008 Document reformated to be published as a TSB in Impact. Frame reinforcement plate.
M-711-002
Aug 6, 2022
160000 STRUCTURE
2008 Document reformated to be published as a TSB in Impact. Frame reinforcement plate.
M-711-001
Aug 6, 2022
022000 SUSPENSION:REAR
2008 Document reformatted to be published as a TSB in Impact. Rear Suspension Repair.
M-711-001
Aug 6, 2022
020000 SUSPENSION
2008 Document reformatted to be published as a TSB in Impact. Rear Suspension Repair.
M-451-002
Aug 6, 2022
020000 SUSPENSION
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
KC-750
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Jun 28, 2022
100000 POWER TRAIN
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Jun 22, 2022
100000 POWER TRAIN
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Jun 21, 2022
110000 ELECTRICAL SYSTEM
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
100000 POWER TRAIN
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
060000 ENGINE AND ENGINE COOLING
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
Jun 21, 2022
180000 VEHICLE SPEED CONTROL
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Jun 21, 2022
100000 POWER TRAIN
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation -
KC-735
Jun 6, 2022
350000 EQUIPMENT
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer E
KC-2116
Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2165
Jun 3, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
May 27, 2022
100000 POWER TRAIN
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And New
KC-2171
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-2165
May 26, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2131
May 26, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2116
May 26, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-714
May 25, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
May 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
May 24, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-685
May 20, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14 +OBD15, Common Model Year 2016
KC-685
May 20, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14 +OBD15, Common Model Year 2016
KC-686
May 20, 2022
180000 VEHICLE SPEED CONTROL
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-686
May 20, 2022
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-691
May 20, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - MP7 And MP8 - Rear Main Crankshaft Seal Replacement - New Part, New Installation And Removal Tools
KC-663
May 18, 2022
060000 ENGINE AND ENGINE COOLING
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-646
May 17, 2022
100000 POWER TRAIN
Mack Chassis - Equipped With An Automated Manual Transmission (AMT-D, mDrive) - Unable To Program Transmission Electronic Control Unit (TECU) That Comes With A Reman Transmission; Information For Programming TECUs For Different Emissions Le
KC-648
May 17, 2022
980000 UNKNOWN OR OTHER
Mack - PTO Pump Speed Calculator
KC-648
May 17, 2022
100000 POWER TRAIN
Mack - PTO Pump Speed Calculator
KC-651
May 17, 2022
350000 EQUIPMENT
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-652
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2172
May 16, 2022
980000 UNKNOWN OR OTHER
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2172
May 16, 2022
110000 ELECTRICAL SYSTEM
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2170
May 16, 2022
020000 SUSPENSION
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2169
May 16, 2022
110000 ELECTRICAL SYSTEM
Low Voltage Disconnect (LVD), Function Description
KC-2161
May 13, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Cycling periodically Hours After Key Off
KC-633
May 13, 2022
200000 WHEELS
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-627
May 9, 2022
350000 EQUIPMENT
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-626
May 9, 2022
100000 POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-587
May 5, 2022
060000 ENGINE (PWS)
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
KC-587
May 5, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
KC-916
May 3, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mack Chassis - Replacement / Upgrade Of The Programmable Global Audio ( GLAD ) Radio With A Non-programmable Radio
KC-916
May 3, 2022
350000 EQUIPMENT
Mack Chassis - Replacement / Upgrade Of The Programmable Global Audio ( GLAD ) Radio With A Non-programmable Radio
KC-593
Apr 21, 2022
350000 EQUIPMENT
V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
KC-593
Apr 21, 2022
040000 SERVICE BRAKES, AIR
V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
KC-937
Mar 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 Emissions , Common Model Years 2015 to 2017
KC-685
Mar 23, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14 +OBD15, Common Model Year 2016
KC-475
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017
KC-475
Mar 22, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017
Showing 100 of 432 bulletins.
NHTSA Safety Investigations, MACK CXU
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE10042
Opened: Nov 4, 2010 , Closed: Apr 27, 2011
Failing 5th wheel attachment bolts
On October 3rd 2010 the Office of Defects Investigation (ODI) received two complaints on 2009 - 2010 Mack CXU612 and CXU trucks for failing bolts that clamp the 5th wheel to the frame of the truck. On January 19, 2011 ODI opened this Preliminary Evaluation.During the course of the investigation ODI ... Read more
MACK CXU - All Years Overview
Complete safety history for the MACK CXU across all model years (2006, 2016).
22
Total Recalls
7
Total Complaints
1
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths