2000 MACK CX
6 recalls, 0 complaints - 45 TSBs
08V688000 Dec 23, 2008
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Defect Description
MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.
Consequence
THE HEAD LIGHTS MAY NOT OPERATE PROPERLY WHICH COULD RESULT IN INTERMITTENT OR NO HEADLIGHT FUNCTION. THIS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE THE HEADLIGHT SWITCH. THE RECALL BEGAN ON FEBRUARY 27, 2009. OWNERS MAY CONTACT MACK AT 1-800-528-6586.
02V037006 Aug 15, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLIC... Read more
Consequence
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN WILL SUPERSEDE NHTSA RECALL NOS. 01V-140-005 (MACK SC0270) AND 00V-246-103 (MACK SC0262). OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECE... Read more
02V019000 Jan 18, 2002
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
ON CERTAIN CLASS 8 HEAVY DUTY TRUCKS EQUIPPED WITH R. H. SHEPPARD M90 STEERING GEARS, AN INCORRECT HOSE WAS USED FOR THE HIGH-PRESSURE LINE BETWEEN THE POWER STEERING PUMP AND THE STEERING GEAR. THE HOSE IS RATED AT 2000 PSI, WHILE IT SHOULD BE RATED AT 3000 PSI.
Consequence
THIS HOSE COULD DEVELOP A LEAK OR BURST WHILE IN SERVICE. SHOULD THE LINE BURST, STEERING CONTROL WOULD STILL BE MAINTAINED, BUT A LOSS OF POWER ASSIST WILL BE EXPERIENCED.
Remedy
DEALERS WILL REPLACE THE STEERING HOSE. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
01V140005 Sep 24, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN DANA/SPICER AXLES (E12001) AND MACK AXLES THROUGH DANA HEAVY AXLE (FAWL 12). THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.
Consequence
THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.
Remedy
DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. TRUCKS THAT HAVE BEEN REPAIRED UNDER RECALL 00V246103/SC0262 WILL NOT BE RE-RECALLED. TRUCKS ONLY INSPECTED AND DETERMINED TO HAVE AN ACCEPTABLE DATE CODE UNDER SC0262 WILL BE RECALLED UNDER THIS CAM... Read more
01V189004 Aug 1, 2001
SERVICE BRAKES, AIR:CONTROLS, PEDALS AND LINKAGES
Defect Description
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CERTAIN MERITOR-WABCO BRAKE SYSTEM TWO AND FOUR PORT RELAY VALVES. THE VALVE MAY STICK OPEN WHEN A HIGH-PRESSURE APPLICATION IS RELEASED.
Consequence
WHEN THE VALVE STICKS OPEN, IT CAN RESULT IN A TOTAL LOSS OF AIR FROM EITHER THE SERVICE OR THE PARK BRAKE SYSTEM. THE DRIVER MAY LOSE BRAKING ABILITY UNDER A SERVICE APPLICATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THESE VALVES. OWNER NOTIFICATION BEGAN NOVEMBER 16, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR MERITOR WABCO AT 800-535-5560.
00V230003 Oct 4, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
VEHICLE DESCRIPTION: CLASS 8 TRUCKS EQUIPPED WITH FELSTED ELECTRONIC ACCELERATOR PEDALS. THE RETURN SPRINGS CAN BREAK ON THE ACCELERATOR PEDALS THAT ARE EQUIPPED WITH STAINLESS STEEL OR ELECTROPLATED WIRE RETURN SPRINGS.
Consequence
THIS CONDITION COULD CAUSE THE PEDAL TO GO TO FULL THROTTLE IF BOTH RETURN SPRINGS BREAK, INCREASING THE RISK OF A CRASH.
Remedy
REPLACEMENT ACCELERATOR PEDALS EQUIPPED WITH RETURN SPRINGS MANUFACTURED OF MUSIC WIRE WITH ONE ADDITIONAL COIL ON EACH SPRING AND WITH AN ORGANIC COATING, ELIMINATING ELECTROPLATING WILL BE INSTALLED.
No complaints found for this vehicle.
Technical Service Bulletins, 2000 MACK CX
45 manufacturer communications from 36 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 13 |
| 110000 ELECTRICAL SYSTEM | 7 |
| 100000 POWER TRAIN | 5 |
| 980000 UNKNOWN OR OTHER | 3 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 3 |
| 020000 SUSPENSION | 2 |
| 180000 VEHICLE SPEED CONTROL | 2 |
| 162800 STRUCTURE:BODY:HOOD | 1 |
M-465-001 202311
Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
M728-005A 202308
Aug 14, 2023
020000 SUSPENSION
TSB: Barksdale Leveling Valve, Leak Test
KC-806 Rev 5
Jun 6, 2023
110000 ELECTRICAL SYSTEM
V-MAC III Odometer And Engine Hours Programming
KC-614-Ver4
May 24, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
M-811-001
Aug 6, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
M-811-001
Aug 6, 2022
980000 UNKNOWN OR OTHER
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
M-811-001
Aug 6, 2022
353000 EQUIPMENT:ELECTRICAL
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
M-811-001
Aug 6, 2022
160000 STRUCTURE
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
KC-750
Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-745
Jun 22, 2022
100000 POWER TRAIN
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2143
Jun 21, 2022
180000 VEHICLE SPEED CONTROL
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-2112
Jun 21, 2022
060000 ENGINE AND ENGINE COOLING
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
110000 ELECTRICAL SYSTEM
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112
Jun 21, 2022
100000 POWER TRAIN
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2171
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-2165
May 26, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2116
May 26, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2131
May 26, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2158
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-714
May 25, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-699
May 24, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-698
May 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-686
May 20, 2022
180000 VEHICLE SPEED CONTROL
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-686
May 20, 2022
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
May 18, 2022
060000 ENGINE AND ENGINE COOLING
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-641
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Engine And V-MAC III System Will Not Shutdown
KC-653
May 17, 2022
060000 ENGINE AND ENGINE COOLING
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-648
May 17, 2022
980000 UNKNOWN OR OTHER
Mack - PTO Pump Speed Calculator
KC-648
May 17, 2022
100000 POWER TRAIN
Mack - PTO Pump Speed Calculator
KC-2169
May 16, 2022
110000 ELECTRICAL SYSTEM
Low Voltage Disconnect (LVD), Function Description
KC-2172
May 16, 2022
980000 UNKNOWN OR OTHER
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2172
May 16, 2022
110000 ELECTRICAL SYSTEM
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2170
May 16, 2022
020000 SUSPENSION
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2161
May 13, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Cycling periodically Hours After Key Off
KC-627
May 9, 2022
350000 EQUIPMENT
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-626
May 9, 2022
100000 POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
K72614548
Feb 28, 2018
110000 ELECTRICAL SYSTEM
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784
Feb 20, 2018
110000 ELECTRICAL SYSTEM
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
K58557784
Feb 20, 2018
070000 FUEL SYSTEM, GASOLINE
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
SP-364-032
Mar 1, 2011
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
MACK TRUCKS: THE INSTRUMENT CLUSTER IS NOT DISPLAYING THE PROPER TRANSMISSION MESSAGE.*RM
FSB-214-024
Jan 1, 2011
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MACK TRUCKS: THERE IS REVISED MOUNTING HARDWARE FOR THE EXHAUST MANIFOLD AND TURBOCHARGER. *RM
622026
Nov 8, 2004
162800 STRUCTURE:BODY:HOOD
HOOD-MOUNTED MIRROR REINFORCEMENT PLATE. MACK CX MODEL. *TT
PI540
Aug 14, 2001
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SUBJECT REGARDING HEATER BLOWER MOTOR REPLACEMENT. *TT
MACK CX - All Years Overview
Complete safety history for the MACK CX across all model years (1998, 2007).
52
Total Recalls
1
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths