2002 MACK CHN

2 recalls, 0 complaints - 64 TSBs

07V401000 Sep 5, 2007
FUEL SYSTEM, DIESEL
Defect Description
ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FU... Read more
Consequence
A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.
Remedy
DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS MAY CONTACT MACK AT 800-528-6586.
35,649 vehicles affected
Manufacturer: MACK TRUCKS, INC
05V015000 Jan 14, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE.
Consequence
IF THE HOSE FAILS, FUEL CAN BE SPRAYED ON THE EXHAUST MANIFOLD, WHICH COULD POTENTIALLY LEAD TO AN ENGINE COMPARTMENT FIRE.
Remedy
DEALERS WILL REPAIR AND REPLACE THE FUEL INLET HOSE FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. DUE TO SOME QUALITY AND SUPPLY ISSUES WITH PARTS TO SUPPORT THIS SAFETY RECALL, OWNERS MAY HAVE BEEN INFORMED DURING APRIL 2005,THAT THE SAFETY RECALL WAS ON HOLD. THESE ISSUES HAVE NOW BEEN... Read more
13,173 vehicles affected
Manufacturer: MACK TRUCKS, INC

No complaints found for this vehicle.

Technical Service Bulletins, 2002 MACK CHN

64 manufacturer communications from 53 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
060000 ENGINE AND ENGINE COOLING15
110000 ELECTRICAL SYSTEM13
100000 POWER TRAIN5
020000 SUSPENSION4
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL3
180000 VEHICLE SPEED CONTROL2
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS2
350000 EQUIPMENT2
M-465-001 202311 Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
M728-005A 202308 Aug 14, 2023
020000 SUSPENSION
TSB: Barksdale Leveling Valve, Leak Test
KC-806 Rev 5 Jun 6, 2023
110000 ELECTRICAL SYSTEM
V-MAC III Odometer And Engine Hours Programming
KC-614-Ver4 May 24, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
M-451-001 Aug 6, 2022
160000 STRUCTURE
2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
M-451-001 Aug 6, 2022
105000 POWER TRAIN:DRIVELINE
2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
M-451-001 Aug 6, 2022
021000 SUSPENSION:FRONT
2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
M-711-002 Aug 6, 2022
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2008 Document reformated to be published as a TSB in Impact. Frame reinforcement plate.
M-711-002 Aug 6, 2022
160000 STRUCTURE
2008 Document reformated to be published as a TSB in Impact. Frame reinforcement plate.
M-711-001 Aug 6, 2022
022000 SUSPENSION:REAR
2008 Document reformatted to be published as a TSB in Impact. Rear Suspension Repair.
M-711-001 Aug 6, 2022
020000 SUSPENSION
2008 Document reformatted to be published as a TSB in Impact. Rear Suspension Repair.
KC-750 Jun 28, 2022
060000 ENGINE AND ENGINE COOLING
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-745 Jun 22, 2022
100000 POWER TRAIN
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2143 Jun 21, 2022
180000 VEHICLE SPEED CONTROL
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-2112 Jun 21, 2022
060000 ENGINE AND ENGINE COOLING
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112 Jun 21, 2022
100000 POWER TRAIN
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2112 Jun 21, 2022
110000 ELECTRICAL SYSTEM
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2171 May 26, 2022
060000 ENGINE AND ENGINE COOLING
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-2165 May 26, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158 May 26, 2022
060000 ENGINE AND ENGINE COOLING
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2131 May 26, 2022
060000 ENGINE AND ENGINE COOLING
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2116 May 26, 2022
060000 ENGINE AND ENGINE COOLING
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-714 May 25, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698 May 24, 2022
060000 ENGINE AND ENGINE COOLING
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699 May 24, 2022
110000 ELECTRICAL SYSTEM
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686 May 20, 2022
180000 VEHICLE SPEED CONTROL
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-686 May 20, 2022
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663 May 18, 2022
060000 ENGINE AND ENGINE COOLING
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-648 May 17, 2022
100000 POWER TRAIN
Mack - PTO Pump Speed Calculator
KC-653 May 17, 2022
060000 ENGINE AND ENGINE COOLING
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-648 May 17, 2022
980000 UNKNOWN OR OTHER
Mack - PTO Pump Speed Calculator
KC-2169 May 16, 2022
110000 ELECTRICAL SYSTEM
Low Voltage Disconnect (LVD), Function Description
KC-2170 May 16, 2022
020000 SUSPENSION
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172 May 16, 2022
110000 ELECTRICAL SYSTEM
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2172 May 16, 2022
980000 UNKNOWN OR OTHER
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161 May 13, 2022
060000 ENGINE AND ENGINE COOLING
DEF Pump Cycling periodically Hours After Key Off
KC-626 May 9, 2022
100000 POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627 May 9, 2022
350000 EQUIPMENT
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-593 Apr 21, 2022
350000 EQUIPMENT
V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
KC-593 Apr 21, 2022
040000 SERVICE BRAKES, AIR
V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
K12034241 Dec 31, 2018
060000 ENGINE (PWS)
Diagnosing Performance Complaints ASET Engine
K12741884 Dec 27, 2018
110000 ELECTRICAL SYSTEM
V-MAC III Service Software Displays Runtime Error 400 - Form Already Displayed (Modality)
K59403006 Dec 26, 2018
110000 ELECTRICAL SYSTEM
V-MAC - DP - Error message #34 - Software Doesn't Match What Is In The ECU
K35724485 Dec 26, 2018
110000 ELECTRICAL SYSTEM
V-MAC DP - Error message #13 - Access Denied, Password Incorrect
K44520645 Dec 26, 2018
110000 ELECTRICAL SYSTEM
V-MAC - Error message #10 - Password Mismatch
K33864441 Dec 21, 2018
110000 ELECTRICAL SYSTEM
V-MAC - Vehicle Configeration Parameters Recovery
K32398290 Dec 20, 2018
110000 ELECTRICAL SYSTEM
V-MAC III - PTO Does Not Operate
K75115306 Dec 20, 2018
060000 ENGINE AND ENGINE COOLING
V-MAC III Engine Cranks But No Start
K00539104 Dec 20, 2018
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
V-MAC - Speedometer Not working After Reprograming
K10355880 Dec 20, 2018
060000 ENGINE AND ENGINE COOLING
V-MAC III - Severe Engine Stumble
K83741526 Dec 18, 2018
060000 ENGINE AND ENGINE COOLING
V-MAC - Jacobs Engine Brake Works Intermittently Between 2000 To 2100 RPM
K26111730 Dec 18, 2018
353000 EQUIPMENT:ELECTRICAL
V-MAC III - Smart Fan Will Not Disengage
K72614548 Feb 28, 2018
110000 ELECTRICAL SYSTEM
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303 Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327 Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784 Feb 20, 2018
110000 ELECTRICAL SYSTEM
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
K58557784 Feb 20, 2018
070000 FUEL SYSTEM, GASOLINE
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB-214-024 Jan 1, 2011
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MACK TRUCKS: THERE IS REVISED MOUNTING HARDWARE FOR THE EXHAUST MANIFOLD AND TURBOCHARGER. *RM
SB-26-1018 Feb 13, 2009
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
MACK TRUCKS: MERITOR WABCO AIR COMPRESSOR, CONVENTIONAL REPAIR FOR CERTAIN AIR COMPRESSOR FAILURES, SUCH AS FAILURE OF COMPRESSOR TO PUMP, SLOW AIR SYSTEM PRESSURE BUILD UP TIME, INTERMITTENT COMPRESSOR PUMPING, ETC, WAS TO REPLACE COMPRES
TSB-517009 Nov 21, 2008
106000 POWER TRAIN:AXLE ASSEMBLY
MACK TRUCK: BROKEN LONGITUDINAL TORQUE ROD MOUNTING STUD IN AXLE SPRING SEAT DUE TO WING BRACKET INTERFERENCE. THIS INCLUDES THE TD MODEL. NO MODEL YEARS LISTED. *PE
SB-121042 Mar 20, 2008
161000 STRUCTURE:FRAME AND MEMBERS
MACK TRUCK: CRACKS IN UPPER FRAME FLANGE AT STEERING GEAR CUT-OUT - ALL CHN MODELS. (NOT APPLICABLE TO MACK TRUCKS AUSTRALIA). *PE
122003 Aug 2, 2006
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME TIE BAR MOUNTING BRACKETS - CHN MODEL CHASSIS. MACK. *TT
121031 Jun 9, 2006
020000 SUSPENSION
SUSPENSION CROSSMEMBERS - CXN AND CHN MODELS EQUIPPED WITH MACK AL SUSPENSION. *TT
234010 Nov 3, 2004
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VERTICAL EXHAUST STACK HEAT SHIELD CLAMPS. MACK CXN, CHN MODELS. *TT

MACK CHN - All Years Overview

Complete safety history for the MACK CHN across all model years (2002, 2008).

48 Total Recalls
1 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

MACK CHN - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2008 1 0 View
2007 12 1 View
2006 13 0 View
2005 10 0 View
2004 7 0 View
2003 3 0 View
2002 (current) 2 0

Other MACK Models

Model Recalls Complaints
GRANITE (GU) 127 3 View
CF 104 0 View
RD 103 8 View
DM 95 1 View
PINNACLE (CXU) 92 5 View
CH 91 8 View
R 89 0 View
GRANITE (GR) 83 10 View