2024 MACK ANTHEM (AN)
6 recalls, 5 complaints - 73 TSBs
25V666000 Oct 6, 2025
SEAT BELTS:FRONT:ANCHORAGE
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Feder... Read more
Consequence
An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Remedy
Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov... Read more
24V792000 Oct 23, 2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence
Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
24V567000 Jul 30, 2024
SEAT BELTS:CRITICAL FASTENERS
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Consequence
An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Remedy
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
23V899000 Dec 26, 2023
STEERING
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Consequence
A loss of steering control increases the risk of a crash.
Remedy
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
23V792000 Nov 22, 2023
VEHICLE SPEED CONTROL
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety ... Read more
Consequence
An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.
23V691000 Oct 13, 2023
ELECTRONIC STABILITY CONTROL (ESC)
Defect Description
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.
Consequence
Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy
Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.
Complaint Statistics
5 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| SEAT BELTS | 1 |
| STEERING | 1 |
| EXTERIOR LIGHTING | 1 |
EXTERIOR LIGHTING
Dec 1, 2025
Incident date: Oct 15, 2025
Vehicle: 2025 Kia Sorento (leased) VIN: [XXX] Mileage at failure: 11,345 Incident dates: March 23, April 27, November 28–December 1 Type: Loss of power / electrical failure / safety hazard Complaint Description: I am reporting repeated electrical failures and complete loss of power in my 2025 K... Read more
ELECTRICAL SYSTEM
Feb 14, 2025
Incident date: Feb 11, 2025
Car is still unsafe to charge. Electric battery fire risk. Safety issue reported over 8 months ago. Needs to be recalled. However, buyback was announced more than 6 months ago with no action.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Feb 14, 2025
Incident date: Jan 29, 2025
Brakes are a safety issue which should be addressed in 2.2 OTA. Constant ADAS warnings can be a distracting safety issue for partially updated cars. The lack of the legally required pedestrian alert noises are also a safety concern for those around the vehicle. There may be others, of course, but r... Read more
SEAT BELTS
Feb 14, 2025
Incident date: Aug 20, 2024
The contact owns a 2020 Ram 1500. The contact stated while operating the vehicle, the front driver’s side seat belt did not properly retract to secure the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileag... Read more
STEERING
Feb 14, 2025
Incident date: Jul 23, 2024
Our driver told us that he lost steering. At 35 mph on a open highway (which is confirmed by our gps). He also has a clean driving record and has been driving box truck for decades with no incident. Once steering was lost the box truck to slam in into the barrier twice , than roll onto its side. The... Read more
Crash
Technical Service Bulletins, 2024 MACK ANTHEM (AN)
73 manufacturer communications from 54 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 21 |
| 110000 ELECTRICAL SYSTEM | 12 |
| 100000 POWER TRAIN | 11 |
| 020000 SUSPENSION | 7 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 2 |
| 010000 STEERING | 2 |
| 160000 STRUCTURE | 2 |
| 200000 WHEELS | 2 |
CBR-1008 202404
Apr 22, 2024
100000 POWER TRAIN
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2214 202404
Apr 22, 2024
060000 ENGINE AND ENGINE COOLING
CBR: Turbo Compound 2nd Generation - EGR And / Or DPF Diagnostic Trouble Codes (DTC), Diagnostic And Repair Information.
CBR-2258 202404
Apr 11, 2024
100000 POWER TRAIN
CBR: Diagnostic Trouble Code (DTC) P107471 -AMT-F
S3936 201404
Apr 10, 2024
110000 ELECTRICAL SYSTEM
Service Campaign: OTA Premature Oil Service Pop-up
CBR-2013 202404
Apr 2, 2024
060000 ENGINE AND ENGINE COOLING
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR-2360 202404
Apr 2, 2024
150000 SEAT BELTS
CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults
CBR-2360 202404
Apr 2, 2024
140000 AIR BAGS
CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults
CBR-2360 202404
Apr 2, 2024
040000 SERVICE BRAKES, AIR
CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults
CBR-2356 202403
Mar 1, 2024
110000 ELECTRICAL SYSTEM
CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.
S3904 202403
Mar 1, 2024
060000 ENGINE AND ENGINE COOLING
Service Campaign: Mack trucks has determined that certain AN, GR, PI, and TE model trucks built with a MP8 engine could experience a reduced clamping load on the turbocharger mounting hardware causing the hardware to become loose. On affect
CBR-2139 202403
Mar 1, 2024
060000 ENGINE AND ENGINE COOLING
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.
CBR-2350 202402
Feb 21, 2024
110000 ELECTRICAL SYSTEM
CBR -Telematics Gateway (TGW) Connect Ability Issues
S3857 202402
Feb 18, 2024
020000 SUSPENSION
Service Campaign - MMD Suspension Bracket Torque.
S3857 202402
Feb 18, 2024
010000 STEERING
Service Campaign - MMD Suspension Bracket Torque.
CBR-2347 202402
Feb 16, 2024
110000 ELECTRICAL SYSTEM
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-202 202402
Feb 16, 2024
100000 POWER TRAIN
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2014 202402
Feb 16, 2024
020000 SUSPENSION
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-2333 202401
Jan 18, 2024
110000 ELECTRICAL SYSTEM
CBR: TGW Will Not Connect After SIM Card Replacement
CBR-2016 202401
Jan 17, 2024
160000 STRUCTURE
CBR: Frame Or Cab Lean
CBR-2016 202401
Jan 17, 2024
020000 SUSPENSION
CBR: Frame Or Cab Lean
CBR-2286 202401
Jan 16, 2024
060000 ENGINE AND ENGINE COOLING
CBR: Diagnostic Trouble Code (DTC) P113600 NOx Sensor 1/2 Correlation Calibration Error Bank 1 - Model Year 2024
CBR-2326 202312
Dec 1, 2023
110000 ELECTRICAL SYSTEM
CBR: The purpose of this solution is to give information on Engine Control Module (EMS) Software content. This document lists issues or problems (DTCs, Fault Codes) mitigated or resolved in specific EMS software.
CBR-2326 202312
Dec 1, 2023
060000 ENGINE AND ENGINE COOLING
CBR: The purpose of this solution is to give information on Engine Control Module (EMS) Software content. This document lists issues or problems (DTCs, Fault Codes) mitigated or resolved in specific EMS software.
CBR-2320 202312
Dec 1, 2023
060000 ENGINE AND ENGINE COOLING
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
PSM23m2na71
Nov 10, 2023
100000 POWER TRAIN
Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicab
M-465-001 202311
Nov 7, 2023
100000 POWER TRAIN
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.
CBR-399 202310
Oct 19, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
CBR-399 202310
Oct 19, 2023
110000 ELECTRICAL SYSTEM
CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
CBR-206 202310
Oct 12, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common
CBR-206 202310
Oct 12, 2023
110000 ELECTRICAL SYSTEM
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common
M-258-014 202309
Sep 5, 2023
060000 ENGINE AND ENGINE COOLING
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
S3586 202309
Sep 5, 2023
060000 ENGINE AND ENGINE COOLING
Service Campaign: Upper Radiator Hose Replacement (2.25 Crank Angle)
S3586 202309
Sep 5, 2023
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Service Campaign: Upper Radiator Hose Replacement (2.25 Crank Angle)
S3600 202309
Sep 5, 2023
060000 ENGINE AND ENGINE COOLING
Service Campaign: Upper Radiator Hose Replacement (4.00 Degree Crank Angle)
S3600 202309
Sep 5, 2023
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Service Campaign: Upper Radiator Hose Replacement (4.00 Degree Crank Angle)
M-258-014 202309
Sep 5, 2023
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
CBR-2306 202308
Aug 30, 2023
020000 SUSPENSION
CBR: Lift Axle Lowers During An Anti-lock Braking System (ABS)Breaking Event Or When Weight Is Added To The 5th Wheel/Rear Suspension- AN Model
CBR-2306 202308
Aug 30, 2023
110000 ELECTRICAL SYSTEM
CBR: Lift Axle Lowers During An Anti-lock Braking System (ABS)Breaking Event Or When Weight Is Added To The 5th Wheel/Rear Suspension- AN Model
CBR-2306 202308
Aug 30, 2023
040000 SERVICE BRAKES, AIR
CBR: Lift Axle Lowers During An Anti-lock Braking System (ABS)Breaking Event Or When Weight Is Added To The 5th Wheel/Rear Suspension- AN Model
M-821-028 202308
Aug 14, 2023
170000 LATCHES/LOCKS/LINKAGES
TSB: Hood Latch Assembly, Retrofit
M-821-028 202308
Aug 14, 2023
160000 STRUCTURE
TSB: Hood Latch Assembly, Retrofit
CBR-2303 202307
Jul 1, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
CBR-2303 202307
Jul 1, 2023
060000 ENGINE AND ENGINE COOLING
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
KC-2289
Jun 27, 2023
060000 ENGINE AND ENGINE COOLING
Diagnostic Trouble Code (DTC) P103200: Particulate Matter Sensor Removed from Exhaust - US21+OBD22 Emissions
KC-2094 Rev 3
Jun 22, 2023
110000 ELECTRICAL SYSTEM
Infotainment System - Volume Drop During A Phone Call, Phone Connected Via Bluetooth
KC-2094 Rev 3
Jun 22, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Infotainment System - Volume Drop During A Phone Call, Phone Connected Via Bluetooth
S3275
Jun 21, 2023
010000 STEERING
Campaign - Mack trucks has determined that certain AN, GR, and PI models were built using the incorrect power steering cooler hose clamps.
KC-2116 Rev 9
Jun 16, 2023
060000 ENGINE AND ENGINE COOLING
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2292
Jun 13, 2023
020000 SUSPENSION
Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
KC-2286
Jun 9, 2023
060000 ENGINE AND ENGINE COOLING
Diagnostic Trouble Code (DTC) P113600 NOx Sensor 1/2 Correlation Calibration Error Bank 1 - Model Year 2024
KC-2279
Jun 6, 2023
100000 POWER TRAIN
iLok Fastener Torque
KC-2158 Rev 6
Jun 5, 2023
110000 ELECTRICAL SYSTEM
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2116 Rev 8
Jun 5, 2023
060000 ENGINE AND ENGINE COOLING
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158 Rev 6
Jun 5, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158 Rev 6
Jun 5, 2023
060000 ENGINE AND ENGINE COOLING
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
SLM23-005
May 31, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Literature Published and Released in May, 2023
S3236
May 31, 2023
060000 ENGINE AND ENGINE COOLING
Campaign: Incorrect valve and injector adjustment
KC-2050
May 30, 2023
060000 ENGINE AND ENGINE COOLING
CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions
KC-331-Ver6
May 22, 2023
080000 FUEL SYSTEM, DIESEL
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-2012-Ver3
May 18, 2023
030000 BRAKES (PWS)
CBR: SNM 20-005 - HD Disc Brake Rotor Upgrade
KC-503-Ver3
May 17, 2023
100000 POWER TRAIN
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2263-Ver5
May 16, 2023
060000 ENGINE AND ENGINE COOLING
CBR: Timing Gear Plate Repair. This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.
KC-2229-Ver2
May 10, 2023
100000 POWER TRAIN
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-2226-Ver3
May 3, 2023
110000 ELECTRICAL SYSTEM
CBR: Diagnostic Trouble Code (DTC) U1FFF68 - Factory Mode Active, Event Information - Model Year (MY) 2023
KC-2273-Rev6
May 2, 2023
020000 SUSPENSION
CBR: Pre-Delivery Inspection (PDI) Torque Values. This is to help with the torque specs needed to complete a Pre- Delivery Inspection (PDI).
KC-2273-Rev6
May 2, 2023
100000 POWER TRAIN
CBR: Pre-Delivery Inspection (PDI) Torque Values. This is to help with the torque specs needed to complete a Pre- Delivery Inspection (PDI).
KC-2273-Rev6
May 2, 2023
200000 WHEELS
CBR: Pre-Delivery Inspection (PDI) Torque Values. This is to help with the torque specs needed to complete a Pre- Delivery Inspection (PDI).
KC-474-Ver5
May 2, 2023
100000 POWER TRAIN
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
KC-2273
Apr 27, 2023
020000 SUSPENSION
CBR: Mack - Pre-Delivery Inspection (PDI) Torque Values
KC-2272
Apr 19, 2023
060000 ENGINE AND ENGINE COOLING
CBR: Diagnostic Trouble Code (DTC) P008A - Low Pressure Fuel System Pressure - Too Low
M-773-005a
Apr 18, 2023
200000 WHEELS
TSB: Hub Cap, Leaking
S3047
Apr 7, 2023
060000 ENGINE AND ENGINE COOLING
Engine Block Debris
S2986
Mar 21, 2023
100000 POWER TRAIN
Campaign for PTO switch, programming
MACK ANTHEM (AN) - All Years Overview
Complete safety history for the MACK ANTHEM (AN) across all model years (2018, 2026).
44
Total Recalls
15
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
0
Reported Deaths