2024 LEXUS NX

4 recalls, 62 complaints - 35 TSBs

BACK OVER PREVENTION:SOFTWARE

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal... Read more

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

144,200 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di... Read more

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

1,024,407 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STEERING:COLUMN

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.... Read more

Consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

1,716 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehic... Read more

Consequence

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

11,418 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

62 total complaints 6 crashes 1 fires 2 injuries

Top Reported Components

Component	Complaints
ENGINE	10
ELECTRICAL SYSTEM	10
POWER TRAIN	9
STEERING	4
UNKNOWN OR OTHER	4
AIR BAGS	2
VEHICLE SPEED CONTROL	2
FORWARD COLLISION AVOIDANCE: WARNINGS	2
FUEL/PROPULSION SYSTEM	2
EXTERIOR LIGHTING:HEADLIGHTS	2

Incident date: Jan 27, 2026

DOOR LOCK SYSTEM FAILURE - LOCKOUT AND ENTRAPMENT HAZARD. In late xxx, during a single sub-zero weather event in the [XXX] area, the door lock system on this 2024 Lexus NX 450h+ failed on two separate occasions within the same week. On both occasions the vehicle could not be unlocked or entered by a... Read more

Incident date: Jan 27, 2026

Incident date: Jun 15, 2026

After sitting all night -- Started the car which started normally. But the instrument gauge cluster remained totally black except for the warning symbols in test cycle. The infotainment screen started properly. But the gauge cluster remained black. No speedometer, gas gauge, tire pressure etc. ... Read more

Incident date: Aug 11, 2026

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled unexpectedly. No warning lights were illuminated. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 26V290000 (Power Train). The... Read more

Incident date: Aug 7, 2026

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reaso... Read more

Incident date: Jul 5, 2026

A warning about Hyundai😡😡😡: I have learned that Hyundai recalled almost half of а million vehicles for phantom braking. This is exactly what I have being complaining about for a year and a half, starting one month after purchase, concerning my 2025 Hybrid Elantra. It would suddenly drop th... Read more

Incident date: Jun 29, 2026

The shift to park sensor is broken. It will keep my vehicle on and beeping for hours saying “shift to park” although my vehicle is in park and shut off.

Incident date: Apr 7, 2026

I am reporting a safety issue involving engine failure and fumes entering the vehicle cabin as well as unintended braking post major engine repair at 75,000 miles on my 2018 Mazda CX5. My vehicle developed engine problems consistent with a cylinder head/coolant defect and began allowing fumes/smoke... Read more

Incident date: Jul 26, 2023

The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds and making a left turn, the driver's side door unexpectedly opened. The contact stated that the door ajar warning light was illuminated. The failure became a recurring failure. The contact had taken the vehi... Read more

Incident date: Jul 26, 2023

The contact owns a 2015 BMW 528I. The contact stated that there was water accumulated inside the passenger’s side headlight assembly, causing the daytime running light to become inoperable. The vehicle was taken to an independent mechanic, who determined that the headlight assembly and module need... Read more

Incident date: Jul 26, 2023

My car is experiencing the starting issue that is listed as auto start/stop feature. However, since I almost always have the AC on or start/stop disabled because the car will not start when hot after a few stops and was scared it would do it in traffic. So far I can get it started again but need to ... Read more

Incident date: Mar 17, 2026

The contact owns a 2023 Forest River Georgetown G7. The contact stated that while parked at the race track, the contact's daughter attempted to turn on the heating system, but it failed to turn on. A few seconds later, the heating unit suddenly caught fire. The contact immediately removed the plasti... Read more

Fire

Incident date: Mar 27, 2026

Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forw... Read more

Crash

Incident date: Mar 27, 2026

Crash

Incident date: Mar 27, 2026

While coasting at approximately 25 mph, attempting to accelerate resulted in the power train stumbling for several seconds before accelerating.

Incident date: Dec 27, 2025

Nissan has informed Leaf owners that we cannot use DCFC to charge the car, there is a danger of fire from an overheating battery. This poorly designed battery management system severely limits the distance one can travel in the car. It has become an expensive short commute vehicle! Nissan offered t... Read more

Incident date: Aug 27, 2025

this car has lane keeping assistance but this is very bad, if you let the assistant assist you at 65mph for more than 5 seconds you probably die, because this assistance move you like ping pong from left side to right side. Also this has a very bad quality of steering rack after 30 days starts makin... Read more

Incident date: Aug 31, 2025

Excessive oil consumption, Full synthetic Oil last less than 2000 miles. Transmission takes some time to respond when start driving from a stop. Car shake a bit.

Incident date: Aug 20, 2025

Sliding doors don’t close. “Left sliding door problem” flashes on dash often. Have to force doors to close all the way. They try to close and then recoil.

Incident date: Aug 20, 2025

Transmission valve body failed while driving which caused shifts to be limited. It could have caused an inability to shift at all, which is a safety issue. This issue has been inspected and confirmed by an independent shop. No warning signs were present before the failure. Furthermore, this issue is... Read more

Incident date: Aug 20, 2025

Molding between 2 parts of sunroof came off knocking the sunroof cover off its track. This is caused it to fall on driver's head.

Incident date: Jun 3, 2025

The auto high beam system on my 2023 Honda Ridgeline frequently malfunctions. It prematurely dims the high beams when approaching reflective road signs or street lighting, even with no oncoming traffic present. More concerning, the system immediately reactivates high beams afterward — sometimes di... Read more

Incident date: Jun 3, 2025

My vehicle is supposed to have a sensor wire for a break master cylinder and it doesn’t

Incident date: Jun 3, 2025

I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign so I was only going about 8mph I put my foot on the brake and nothing happened. I had my foot all the way down on the brake pedal because I saw a car coming and they were traveling ... Read more

Crash 1 injured

Incident date: Jul 2, 2025

Bought my truck with 29,000 miles on it. Was making a noise in rear tire. Took it in and it was the break calilper. Dealership wanted $1500 to replace it a week after I bought it. Stated that it was not covered. After a week of arguing, they did not charge me for it. Around 40,000 miles, every on... Read more

Incident date: May 2, 2025

The contact owns a 2022 Ford F-150. The contact stated while driving 55-60 MPH, the instrument cluster intermittently went blank. Additionally, the rearview camera intermittently froze or displayed a blank image while reversing. The contact stated that after starting the vehicle, the transmission wa... Read more

Incident date: Oct 16, 2024

The 2022 Hyundai Elantra Hybrid Blue intermittently displays Check Hybrid System Stop Safety in instrument cluster screen, which stops the car from driving in either smart or normal. This happens on the roads and highways. This is very unsafe because at high speed when this happens you could easily ... Read more

Incident date: May 2, 2025

The contact owns a 2025 Ford Explorer. The contact stated that while at an intersection at a stop light attempting to make a turn at 5 MPH, the brake pedal was hard when depressed, and the vehicle continued to move. As a result, the vehicle crashed into the rear of another vehicle. The air bags did ... Read more

Crash

Incident date: Apr 19, 2025

The contact owns a 2019 GMC Sierra 1500. The contact stated that while his wife was driving at an undisclosed speed and approaching a stop, the vehicle lost motive power. There was an abnormal exhaust odor and smoke coming from the exhaust pipe. The engine and fuel lights were illuminated. The vehic... Read more

Incident date: Apr 24, 2025

Coolant bypass failure

Crash

Incident date: Apr 24, 2025

The glass panel of my 2021 Toyota RAV4 sunroof blew out, shattering explosively, sounded like a rifle shot going off, into hundreds of pieces of small bits of glass while traveling on a smooth interstate highway with no other vehicles in close proximity. If the interior solid panel had not been clo... Read more

Incident date: Mar 20, 2025

2airbagsrecall,epas-steering 15n01,nhtsarecall19v001000,.

Incident date: Mar 17, 2025

Battery was disconnected in order to install new radio. After installation, car started just fine but could not go faster than 20mph and would "stall" (even though it is auto transmission) once getting up to that speed. Ford dealership diagnosed as needing a new transmission control module. I was al... Read more

Incident date: Mar 17, 2025

My truck was part of a GM buyback program where GM Corporation bought the truck back to fix it around Aug 7th 2023 for engine problems. I am reporting this because I do not believe that GM ever reported this to NTSHA. There are also other issues happening at the same time period that should be look... Read more

Incident date: Mar 17, 2025

Incident date: Jan 15, 2025

Unknown

Incident date: Apr 15, 2024

Excessive Engine oil consumption 2-3 quarts between 5000 to 6000 oil changes. ABS Module failure causing all safety feature not working.

Incident date: Oct 22, 2024

Rod failure, was told there was fuel mixing with the oil and caused the oil to break down and cause complete engine failure while driving down the highway with my kids. Kia will not do anything about it. How can this be right. I know a lot of people with the same issues.

Incident date: Oct 22, 2024

Incident date: Sep 24, 2024

My car has the known shift to park error. Any time the car is put into park, it isn't registering as in park and won't shut down.

Incident date: Sep 24, 2024

WHILE DRIVING THE VEHICLE LOSES POWER STEERING AND BECOMES UNSTEERABLE. THE SAME AS NHTSA RECALL# 21V213. SINCE GM WOULDN'T EVEN HAVE KNOWN OF THIS PROBLEM WHEN 2016'S WERE BEING BUILT I THINK I'LL BE FIXING THE EXACT PROBLEM AND PARTTHAT GM FIXED IN THE RECALL ON THE 2015'S. THEY SHOULD AT LEAST NO... Read more

Incident date: Jun 4, 2024

I am attempting to file a complain due to the manufacture of my car, not addressing the recall. The recall was initiated on July 17, 2024, and it has now been more than 30 Days. I use my car and also had it on a rental platform to help me with my monthly payments. Now it has been removed from the pl... Read more

Incident date: Mar 31, 2024

Outside temperature was over 80 degrees, we were driving long distance on a highway. First the air conditioning failed. Then the "Remaining miles on battery" started to go up ( even though it had been a long time since we charged). When it got to about 12, we got a dashboard message that said "Engin... Read more

Incident date: Jul 5, 2024

The contact owns a 2016 Ford F-150. The contact stated that while driving at various speeds, the check engine warning light illuminated. Once the warning light was illuminated, the vehicle shuddered and hesitated while depressing the accelerator pedal. The vehicle entered LIMP Mode. The contact pull... Read more

Incident date: Apr 26, 2024

This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warn... Read more

Incident date: Apr 26, 2024

Incident date: Apr 11, 2024

See attached document for complaint

Incident date: Mar 17, 2024

The contact owns a 2017 Ford Escape. The contact stated that upon the start of the vehicle, a heavy, blueish-colored smoke would emit from the exhaust pipe as the check engine light would intermittently appear on the instrument panel. In addition, the contact stated that while driving at various spe... Read more

Incident date: Mar 7, 2024

The contact owns a 2020 Ford Escape. The contact stated that she had parked the vehicle in the driveway and went to manually open the garage door to reverse inside the garage. The contact stated that while opening the garage door, the vehicle started rolling back. The contact stated that the front d... Read more

Crash 1 injured

Incident date: Mar 7, 2024

inspected radio and verified radio is delaminating on top off screen. Will need to replace radio

Showing 50 of 62 complaints.

Technical Service Bulletins, 2024 LEXUS NX

35 manufacturer communications from 25 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER	7
350000 EQUIPMENT	5
110000 ELECTRICAL SYSTEM	5
200000 WHEELS	3
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	3
100000 POWER TRAIN	2
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	1
210000 TRAILER HITCHES	1

350000 EQUIPMENT

TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and re

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond

350000 EQUIPMENT

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23LJ01 Second Key Delivery Program Multiple Models and Model Years

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: TECHNICAL INSTRUCTIONS FOR 23LJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

RL: The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s

350000 EQUIPMENT

TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect

110000 ELECTRICAL SYSTEM

200000 WHEELS

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

060000 ENGINE AND ENGINE COOLING

TSB: Some 2021 ? 2024 model year ES 250 and 2022 ? 2024 model year NX 250 vehicles with A25A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) upon cold soak start up with engine coola

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

118000 ELECTRICAL SYSTEM:SOFTWARE

TSB: A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capabilit

110000 ELECTRICAL SYSTEM

TSB: Hybrid and battery electric vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle or battery electric vehicle is placed into storage, the State-Of-Charge

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

110000 ELECTRICAL SYSTEM

TSB: Some 2018 ? 2024 model year Lexus vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (D

110000 ELECTRICAL SYSTEM

DP: The subject vehicles are equipped with a GPS antenna wire harness that will not allow the GPS to operate when the vehicle is off as intended. As a result, the vehicle location cannot be identified through stolen vehicle location service

100000 POWER TRAIN

TSB: Some 2022 ? 2024 model year NX 250 and NX 350 vehicles may exhibit a warning message on the Multi-information Display (MID) to apply the brakes when shifting out of Park into Drive or Reverse. The transmission floor shift assembly (SBW

100000 POWER TRAIN

TSB: Some 2022 ? 2024 model year NX 250, 2022 ? 2023 model year NX 350, and 2022 model year NX 350h and NX 450h+ vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) present: ?P2E0464 (

356000 EQUIPMENT ADAPTIVE/MOBILITY

140000 AIR BAGS

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

350000 EQUIPMENT

210000 TRAILER HITCHES

350000 EQUIPMENT

200000 WHEELS

980000 UNKNOWN OR OTHER

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

346000 COMMUNICATION:MANUFACTURER TELEMATICS

200000 WHEELS

TSB: Some 2021 ? 2024 model year Lexus vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off res

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TT: Some customers and technicians have reported the presence of bubbling, scratching, peeling or imperfections on the navigation display screen

LEXUS NX - All Years Overview

Complete safety history for the LEXUS NX across all model years (2015, 2025).

17 Total Recalls

340 Total Complaints

0 Investigations

31 Reported Crashes

9 Reported Fires

0 Reported Deaths

LEXUS NX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	7	View
2025	5	24	View
2024 (current)	4	62
2023	3	18	View
2022	2	35	View
2021	0	26	View
2020	0	27	View
2019	1	43	View
2018	0	24	View
2017	0	18	View
2016	1	22	View
2015	1	34	View

Other LEXUS Models

Model	Recalls	Complaints
LS	421	284	View
RX	420	1,181	View
TX	406	75	View
LX	353	73	View
NX HYBRID	310	13	View
LS HYBRID	256	5	View
RZ	252	29	View
RX HYBRID	249	473	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2024 LEXUS NX

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2024 LEXUS NX

Most Affected Components

LEXUS NX - All Years Overview

LEXUS NX - Year by Year

Other LEXUS Models