Purchased a used 2008 Lexus LS460 and within about two hours the vehicle abruptly and completely shut down while driving in traffic, with no warning and no practical ability to predict the failure or safely pull off the road. Near collisions were narrowly avoided only because other drivers swerved or slammed on brakes. At the time of purchase there were no warning lights illuminated, but immediately after the shutdown multiple warning lights illuminated (including brake/ABS/stability-related warnings as documented by an independent service center). The vehicle was inspected the next day by an independent service center, which documented multiple diagnostic trouble codes across major systems and stated that repairs would be in the thousands and not recommended. The inspection also noted indications consistent with diagnostic codes having been cleared prior to purchase, and the battery at inspection could not hold a charge aiding the clearing of codes. The vehicle had no functional exhaust system (mufflers cut off), creating a carbon monoxide exposure risk that was only mitigated because the driver had the windows down unknowingly to the leak. The service center also reported tires beyond safe wear limits that were not readily visible without lifting the vehicle. The vehicle is available for inspection upon request and has not yet been inspected by the manufacturer, police, or insurance.
I am speaking on behalf of my [XXX] mother who owns the car. Summarily, we took the car to two Lexus Service Repair shops (i.e. one in Glendale and one in Longo, El Monte). On [XXX], we the brake and tire sensor lights came on. We first took it to Lexus of Glendale. The diagnosis and estimate was to cover these items: tire sensors, brake sensor, brake pads, air filters, oil change, and nav system to fix the defrost buttons, the DVD software for the nav system, and anything that would cause the brake/ABS emergency light and tire pressure lights to come on. Prior to that, we replaced all 4 tires, upper and lower suspension arms, air filters, fuses, alignment, etc. Both lights (tire sensors and brake lights in the dashboard came on the last week of January 2025. The total cost was $4200.00. Then the same day my mom rolled over a speed bump, and the tire sensor lights came on. She went back and they did not replace the tire sensor lights and we opened up a case on this issue. Then a day later, the brake light and ABS light came on. After a couple of days of that, the brakes would lock up before she turned on the ignition. We filed a complaint with Department of Consumer Affairs, BAR. We scheduled an appointment with Lexus of Longo. Mr. Lam said it could be the actuator and it would cost $4200.00 because we missed this 2017 warranty. I told him we never received any letter from Lexus's CSP warranty program on the brake actuator. And instead, we only received leather interiors or glove compartment interiors. I asked if I could take a photo of this warranty. He allowed me to. Today, after the diagnosis, he said he would charge us $3000.00 for the actuator. I am wondering if you could intervene and have Lexus cover this warranty for my senior mother. She does not have money to buy a new car right now, nor can she learn the new technology on the new cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was on the exit for union turnpike on the gcp at a good 40 miles per hour when boom a whole bunch of lights popped up on the dash saying see dealer and 3 lights come on the top right. By the grace of god the car infront of me was very far and i was able to drop the car into manual mode drop gears while turning wheels slowly go into bumps and i slowed down when i came around the corner to a full stop that’s when i had my tow guy grab the car and drop me and the car home
I was on the exit for union turnpike on the gcp at a good 40 miles per hour when boom a whole bunch of lights popped up on the dash saying see dealer and 3 lights come on the top right. By the grace of god the car infront of me was very far and i was able to drop the car into manual mode drop gears while turning wheels slowly go into bumps and i slowed down when i came around the corner to a full stop that’s when i had my tow guy grab the car and drop me and the car home
I am writing to formally lodge a complaint regarding the negligence and lack of accountability demonstrated by Lexus Manufacturer in addressing a serious and persistent brake issue in my vehicle, which directly threatens my safety and that of others on the road. Despite repeated attempts to resolve this matter, Lexus has failed to provide a lasting solution or accept responsibility for this critical defect. I have taken my vehicle to multiple authorized dealers, all of whom confirmed the issue and recommended contacting the manufacturer. Following this advice, I reached out to Lexus Manufacturer directly, only to be met with evasive responses, deflection, and an utter lack of action. Issue Description The brakes on my vehicle have consistently failed to function as expected, even after repairs performed by Lexus-certified dealers. This suggests either a fundamental defect in the braking system or inadequate repair protocols by the manufacturer’s representatives. Such a failure in an essential safety system puts me, my passengers, and others on the road in imminent danger. Legal and Ethical Responsibilities Under the National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301), manufacturers are legally obligated to ensure that their vehicles meet safety standards and to address any defects that pose a risk to public safety. Lexus's failure to rectify this issue or initiate a recall contravenes these obligations. Furthermore, the Federal Motor Vehicle Safety Standard (FMVSS) outlines specific performance requirements for braking systems (FMVSS No. 105 and FMVSS No. 135 for hydraulic and electric brakes, respectively). Lexus's apparent inability or unwillingness to ensure compliance with these standards raises serious questions about its commitment to safety. Evidence: Enclosed with this complaint are: Correspondence with Lexus Manufacturer, documenting my attempts to seek resolution.
I am writing to formally lodge a complaint regarding the negligence and lack of accountability demonstrated by Lexus Manufacturer in addressing a serious and persistent brake issue in my vehicle, which directly threatens my safety and that of others on the road. Despite repeated attempts to resolve this matter, Lexus has failed to provide a lasting solution or accept responsibility for this critical defect. I have taken my vehicle to multiple authorized dealers, all of whom confirmed the issue and recommended contacting the manufacturer. Following this advice, I reached out to Lexus Manufacturer directly, only to be met with evasive responses, deflection, and an utter lack of action. Issue Description The brakes on my vehicle have consistently failed to function as expected, even after repairs performed by Lexus-certified dealers. This suggests either a fundamental defect in the braking system or inadequate repair protocols by the manufacturer’s representatives. Such a failure in an essential safety system puts me, my passengers, and others on the road in imminent danger. Legal and Ethical Responsibilities Under the National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301), manufacturers are legally obligated to ensure that their vehicles meet safety standards and to address any defects that pose a risk to public safety. Lexus's failure to rectify this issue or initiate a recall contravenes these obligations. Furthermore, the Federal Motor Vehicle Safety Standard (FMVSS) outlines specific performance requirements for braking systems (FMVSS No. 105 and FMVSS No. 135 for hydraulic and electric brakes, respectively). Lexus's apparent inability or unwillingness to ensure compliance with these standards raises serious questions about its commitment to safety. Evidence: Enclosed with this complaint are: Correspondence with Lexus Manufacturer, documenting my attempts to seek resolution.
The contact owns a 2008 Lexus LS460. The contact stated that while operating the vehicle and depressing the brake pedal, there was a knocking and ticking sound coming from the brakes. Additionally, the brake light, traction control light, and check engine warning lights were illuminated. The ABS, Brakes, and VSC messages were displayed. The vehicle was taken to the local mechanic who diagnosed that the brake actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was no longer under Extended Warranty Coverage for the failure. The local dealer was not contacted. The failure mileage was 126,000.
The contact owns a 2008 Lexus LS460. The contact stated that while operating the vehicle and depressing the brake pedal, there was a knocking and ticking sound coming from the brakes. Additionally, the brake light, traction control light, and check engine warning lights were illuminated. The ABS, Brakes, and VSC messages were displayed. The vehicle was taken to the local mechanic who diagnosed that the brake actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was no longer under Extended Warranty Coverage for the failure. The local dealer was not contacted. The failure mileage was 126,000.
The contact owns a 2008 Lexus LS460. The contact stated that while operating the vehicle and depressing the brake pedal, there was a knocking and ticking sound coming from the brakes. Additionally, the brake light, traction control light, and check engine warning lights were illuminated. The ABS, Brakes, and VSC messages were displayed. The vehicle was taken to the local mechanic who diagnosed that the brake actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was no longer under Extended Warranty Coverage for the failure. The local dealer was not contacted. The failure mileage was 126,000.
The contact owns a 2008 Lexus LS460. The contact stated while driving at approximately 55 MPH, the braking system malfunctioned, and the brake pedal extended to the floorboard while depressed, causing the braking distance to be extended. The vehicle was towed to the local mechanic who diagnosed the vehicle and determined that the ABS actuator and brake pump were faulty and needed to be replaced. The vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 58,000.
the interior is malting and give a bad smell ( strong preform ), which effect breathing
These Vehicles have a ongoing problem with the brake actuator. Lexus I'm sure Is aware of the problem I believe they should take care of it. It's a really expensive fix that we as customers shouldn't have to be responsible for. This issue makes driving the vehicle very uncomfortable.
The contact owns a 2008 Lexus LS460. The contact stated that while driving out of the driveway, the brakes became inoperable. There was a loud audible sound detected. The message to replace actuator was displayed. The vehicle was towed to the local dealer, where it was diagnosed that the brake actuator needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who replaced the actuator. The manufacturer was contacted, and opened a case, but no assistance was provided. The failure mileage was approximately 57,000.
The contact owns a 2008 Lexus LS460. The contact stated while driving 50 MPH, the brake warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the brake actuator. The vehicle was not repaired. After investigating the failure, the contact related the failure to Warranty Enhancement Program: POL 16-01. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 211,000.
Dash board sticky and cracking. Dash feels like glue is on it and getting worst.
The contact owns a 2008 Lexus LS460. The contact stated that while driving approximately 35 MPH, the brake pedal was depressed but failed to stop the vehicle. The contact drove the vehicle off the roadway onto a grassy shoulder to slow the vehicle to prevent a crash. The contact then called the dealer and was advised to enter a code in the vehicle and drive slowly to the dealer. After arriving at the dealer and having the vehicle diagnosed, the contact was informed that the brake actuator and assembly needed to be replaced; however, the repair would be an out of pocket expense. The manufacturer was contacted and provided her with a loaner vehicle however, it was stated that she still had to pay for the vehicle to be repaired. The vehicle was not repaired. The failure mileage was 90,000.
Hello, For over 2 years now, I have had to get oil added to my vehicle multiple times (estimated 2-3 times after my regular interval oil change of 5,000 miles. I get the warning message from the engine stating low oil. I have taken my vehicle to a Lexus dealership, Lexus of Huntsville, AL to try and see what the problem is as this keeps happening and is an ongoing problem. I was informed no oil leak, but there is an internal problem in my opinion. I believe this is a safety defect as my engine could have major problems and possibly cause a fire, or harm to anyone in the vehicle. Also, I have spent additional money (estimated over $500.00 to get oil added in the amount of 2-3 quarts multiple times per every 5,000 mile oil change. I have recently called Lexus corporate (est 10 Jan 2022) and I getting no where as they asked me to go to the Lexus dealer and have it checked, but I have already done this a few times already with no success in fixing the problem. I believe the lack of oil is causing internal damage to my engine or some other possible major problem. The action I would like completed by Lexus would be to repair this problem at their own cost. I have over 179,915 miles on my vehicle now and want to continue to keep for a longer period of time. See some of my previous attached service history to see when the problem started. Thank you for your assistance on this matter.
Parking Break was stuck on and would not release. Owner removed spare tire and loosened parking break system, but light was still flashing. Dealer check for code and reset. The same thing happened again and the Dealer has started they’ve installed a new relay and if happens again it will be very expensive to fix. I feel this should be listed as a recall. This issue should be repaired by as the car is low mileage and has always been kept in a garage. Please review. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Car doesn’t run probably. Seat are getting ripped
Car doesn’t run probably. Seat are getting ripped
Car doesn’t run probably. Seat are getting ripped
WHEN PRESSING THE BRAKE PADDLE, I GET A CLICKING NOISES FROM THE BRAKES. HAPPY HE ONLY HAS 80,000 MILES. DON'T KNOW IF WAS IN THE ORIGINAL RECALL FROM LEXUS BUT FOR THE COST OF A REPAIR THAT THEY KNEW WAS GOING TO. E A PROBLEM THEY SHOULD ALL REPAIRS. THIS IS A SAFETY ISSUE AND I BELIEVE LEXUS SHOULD HAVE FULL RESPONSIBILITY.
I NOTICE A SMALL BUBBLE SPOT ON THE BOTTOM MIDDLE FRONT PASSAGE DOOR AND UP UNTIL THANKSGIVING 2020 A HUGE RUST SPOT. THAN ON DECEMBER 1 2020 I WAS AT A STORE SAW TWO OTHER LS460 WITH THE SAME RUST SPOT MIDDLE FRONT PASSENGER DOOR. IT'S NOT EASY TO REMOVE RUST SPOT I WOULD NEED TO GET A WHOLE NEW DOOR. I NEED TO PAINT MY CAR BUT I AM AFRAID TO IF THE RUST GETS WORSE I WOULD NEED TO BUY A WHOLE NEW DOOR
BACKING OUT OF DRIVEWAY (IN MOTION) INTO A CITY STREET, CAR STOPPED ABRUPTLY AND WOULD NOT START AGAIN. IMMEDIATELY WARNING LIGHTS VCS, BRAKE AND ABS SHOWED ON PANEL. THE ABS CONTROL MODULE WAS REPLACED 6/25/20 COSTING ME $2,708.36 (INVOICE ATTACHED). IN MARCH (03/06/20) I PAID $2,014.96 FOR TIRES AND BRAKE REPLACEMENT (INVOICE ATTACHED). THAT'S A TOTAL COST OF $4,723.32. I FEEL SCAMMED BECAUSE I THINK THE BRAKE JOB IN MARCH CREATED THE PROBLEM FOR THE ABS TO MALFUNCTION AND IT SHOULD NOT HAVE BEEN MY RESPONSIBILITY TO REPLACE IT. PLEASE REPLY IF POSSIBLE. I'M REPORTING ISSUE TO LEXUS CORP ALSO. I READ ON A POST THAT THE ABS MODULE RARELY NEEDS REPLACING. THANK YOU FOR YOUR HELP. *TR
WHILE I WAS DRIVING ONE DAY, MY CAR'S BRAKING SYSTEM LOSS POWER TO THE BRAKES AND I ALMOST HIT ANOTHER CAR. THE CAR BEGAN BEEPING AND WILL NOT STOP WHILE THE CAR IS ON. I SIGNED UP FOR DRIVERS.LEXUS.COM TO OBTAIN THE VEHICLE SERVICE HISTORY REPORT AND THE BRAKE ACTUATOR ASSEMBLY WAS REPLACED BACK IN 2012 WHICH WAS PAID OUT OF POCKET BY THE PREVIOUS OWNER. 8 YEARS LATER AND ONLY 55,000 MILES MORE, THE SAME PROBLEM HAS OCCURRED. THERE WAS RECALL FOR THIS VERY VEHICLE IN 2016 BUT IT HAS ENDED IN 2018. NOW I AM STUCK OUT OF BEING ABLE TO FIX THE CAR DUE TO THE $3,833 REPAIR COST I CAN'T AFFORD. THE LEXUS DEALERSHIP WILL NOT HONOR THE RECALL SINCE IT HAS PASSED EVEN THOUGH THE REPAIR CODE IS DUE TO THE RECALL. I THINK THIS IS NOT RIGHT, ESPECIALLY IT IS OBVIOUS THAT THIS RECALL HAS NOT BEEN FIXED. I HAVE GONE ONLINE AND SEE THIS IS HAPPENING TO ALMOST EVERY OWNER OF THIS VEHICLE FROM 2007-2015. PEOPLE WHO HAVE BOUGHT THIS CAR SHOULD NOT HAVE TO PAY FOR A RECALLED ISSUE THAT IS STILL OCCURRING EVEN THOUGH THE RECALL CAMPAIGN HAS EXPIRED. THIS IS NOT RIGHT FOR ALL OF US, ESPECIALLY ME WHO IS EXPERIENCING THIS FOR THE SECOND TIME ON THIS CAR. I WAS LUCKY IN NOT GETTING IN TO AN ACCIDENT BUT IF I WAS ON THE FREEWAY WHEN IT DID, I MAY AS WELL BE DEAD. *TR
WHILE I WAS DRIVING ONE DAY, MY CAR'S BRAKING SYSTEM LOSS POWER TO THE BRAKES AND I ALMOST HIT ANOTHER CAR. THE CAR BEGAN BEEPING AND WILL NOT STOP WHILE THE CAR IS ON. I SIGNED UP FOR DRIVERS.LEXUS.COM TO OBTAIN THE VEHICLE SERVICE HISTORY REPORT AND THE BRAKE ACTUATOR ASSEMBLY WAS REPLACED BACK IN 2012 WHICH WAS PAID OUT OF POCKET BY THE PREVIOUS OWNER. 8 YEARS LATER AND ONLY 55,000 MILES MORE, THE SAME PROBLEM HAS OCCURRED. THERE WAS RECALL FOR THIS VERY VEHICLE IN 2016 BUT IT HAS ENDED IN 2018. NOW I AM STUCK OUT OF BEING ABLE TO FIX THE CAR DUE TO THE $3,833 REPAIR COST I CAN'T AFFORD. THE LEXUS DEALERSHIP WILL NOT HONOR THE RECALL SINCE IT HAS PASSED EVEN THOUGH THE REPAIR CODE IS DUE TO THE RECALL. I THINK THIS IS NOT RIGHT, ESPECIALLY IT IS OBVIOUS THAT THIS RECALL HAS NOT BEEN FIXED. I HAVE GONE ONLINE AND SEE THIS IS HAPPENING TO ALMOST EVERY OWNER OF THIS VEHICLE FROM 2007-2015. PEOPLE WHO HAVE BOUGHT THIS CAR SHOULD NOT HAVE TO PAY FOR A RECALLED ISSUE THAT IS STILL OCCURRING EVEN THOUGH THE RECALL CAMPAIGN HAS EXPIRED. THIS IS NOT RIGHT FOR ALL OF US, ESPECIALLY ME WHO IS EXPERIENCING THIS FOR THE SECOND TIME ON THIS CAR. I WAS LUCKY IN NOT GETTING IN TO AN ACCIDENT BUT IF I WAS ON THE FREEWAY WHEN IT DID, I MAY AS WELL BE DEAD. *TR
BRAKE ACTUATOR ASSEMBLY MECHANICAL DEFECT, ISSUES WITH BRAKING SYSTEM THAT IS A WELL KNOWN CONCERN WITH SIMILAR MODELS. LEXUS OFFERED A WARRANTY ENHANCEMENT PROGRAM FOR PRIMARY COVERAGE BUT THAT ENDED 12/17 AND THERE IS NO COVERAGE BEYOND THAT DATE. THIS DEFECT IS A SERIOUS SAFETY CONCERN THAT PLAGUES MANY CONSUMERS LEAVING THEM STUCK WITH COSTLY REPAIRS - WHICH SOME MAY CONTINUE TO REMAIN ON THE ROAD WITH THESE MECHANICAL ISSUES. THE DASHBOARD LIGHTS ARE ALL ACTIVATED AND MESSAGE DISPLAYS TO IMMEDIATELY PULL THE CAR OFF THE ROAD SAFELY AND CONTACT DEALER. WHEN BRAKES ARE APPLIED THERE IS A CLICKING/POPPING NOISE. FOR THIS ISSUE TO BE A CONSISTENT ISSUE WITH LEXUS/TOYOTA VEHICLES THAT WERE MADE BETWEEN 2007-2017 THERE SHOULD BE A SAFETY RECALL AND NOT A WARRANTY ENHANCEMENT. MANY CONSUMERS ARE NOT AWARE OF THE PROBLEM UNTIL THEY ARE OUTSIDE OF THE WARRANTY LIMITS. *TR
AS I AM DRIVING THE VEHICLE I FEEL VIBRATIONS THEN MY DASH ILLUMINATE WITH VSC, ABS, SKID CONTROL, BRAKE LIGHT AS WELL AS THE TRIANGLE WITH EXCLAMATION. NOTIFICATIONS STATES THAT I SHOULD PULL OVER IMMEDIATELY CONTACT DEALER BRAKE MALFUNCTION. I HAVE MY TWO YEAR OLD SON IN THE CAR WITH ME. LITERALLY GAVE ME A [XXX] HEARTACHE. CONTACT THE DEALER THERE'S NO SAFETY RECALL FOR THE BRAKE ACTUATOR FOR 2008 LS460 ONLY TOYOTA ISSUE CARS. THIS IS UNFAIR FOR SOMETHING THAT'S CLEARLY FAILING. LEXUS BE FAIR TO YOUR CONSUMERS RECALL THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AS I AM DRIVING THE VEHICLE I FEEL VIBRATIONS THEN MY DASH ILLUMINATE WITH VSC, ABS, SKID CONTROL, BRAKE LIGHT AS WELL AS THE TRIANGLE WITH EXCLAMATION. NOTIFICATIONS STATES THAT I SHOULD PULL OVER IMMEDIATELY CONTACT DEALER BRAKE MALFUNCTION. I HAVE MY TWO YEAR OLD SON IN THE CAR WITH ME. LITERALLY GAVE ME A [XXX] HEARTACHE. CONTACT THE DEALER THERE'S NO SAFETY RECALL FOR THE BRAKE ACTUATOR FOR 2008 LS460 ONLY TOYOTA ISSUE CARS. THIS IS UNFAIR FOR SOMETHING THAT'S CLEARLY FAILING. LEXUS BE FAIR TO YOUR CONSUMERS RECALL THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2008 LEXUS LS460. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH THE VSC (VEHICLE STABILITY CONTROL) WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO EXCEED 30 MPH. THE CONTACT STATED THAT ON ONE OCCASION WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WAS UNRESPONSIVE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT THEN DEPRESSED THE ACCELERATOR TO THE FLOORBOARD AND THE VEHICLE RESPONDED AND EXCEEDED SAFE DRIVING SPEEDS. THE CONTACT STATED THAT THE VEHICLE WAS UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HERRIN-GEAR LEXUS LOCATED AT (1685 HIGH ST, JACKSON, MS 39202) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
TL* THE CONTACT OWNS A 2008 LEXUS LS460. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH THE VSC (VEHICLE STABILITY CONTROL) WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO EXCEED 30 MPH. THE CONTACT STATED THAT ON ONE OCCASION WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WAS UNRESPONSIVE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT THEN DEPRESSED THE ACCELERATOR TO THE FLOORBOARD AND THE VEHICLE RESPONDED AND EXCEEDED SAFE DRIVING SPEEDS. THE CONTACT STATED THAT THE VEHICLE WAS UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. HERRIN-GEAR LEXUS LOCATED AT (1685 HIGH ST, JACKSON, MS 39202) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
MY CAR IS STALLING ALL THE LIGHTS ARE ON. I WAS TOLD THAT THE RECALL WAS OUT FOR THIS ONE.
MY CAR IS STALLING ALL THE LIGHTS ARE ON. I WAS TOLD THAT THE RECALL WAS OUT FOR THIS ONE.
MY CAR IS STALLING ALL THE LIGHTS ARE ON. I WAS TOLD THAT THE RECALL WAS OUT FOR THIS ONE.
MY 2008 LEXUS LS600HL HAS A DEFECTIVE BRAKE ACTUATOR. LEXUS IS AWARE OF THE ISSUE ON THESE CARS AND PUT OUT A WARRANTY ENHANCEMENT ON THE ACTUATOR BUT ONLY FOR CERTAIN LS THAT FALL WITHIN A CERTAIN VIN# RANGE. MY VEHICLE VIN DID NOT MAKE IT INTO THE WARRANTY ENHANCEMENT BUT IS EXPERIENCING THE ISSUES STATED IN THE ENHANCEMENT LETTER DOWN TO THE T. ALL STARTED YESTERDAY WHEN I ALMOST TOTALED OUT BECAUSE THE BRAKES COMPLETELY FAILED WHEN I WAS DRIVING ON THE HIGHWAY AT 50MPH. LIGHTS CAME ON THE DASH AND I COULD NOT STOP THE VEHICLE. I WAS ABLE TO RUN ONTO THE SHOULDER OF THE ROAD WHILE DOWNSHIFTING THE CAR TO SLOW IT DOWN EVENTUALLY GETTING IT TO A STOP WITH MINIMAL DAMAGE TO MY CAR. FOUND OUT LATER AFTER GETTING IT TOWED IT NEEDS A BRAKE ACTUATOR. I AM UNDER THE 150,000 WARRANTY ENHANCEMENT (I AM AT 125,000) MARK BUT MY VIN IS NOT ON THE REPAIR ENHANCEMENT LIST SO I CANT GET IT REPAIRED UNDER THE WARRANTY. THIS SHOULD OF AFFECTED BY YEARS NOT BY VIN SPECIFICATION. I NEED THIS FIX AND LEXUS WANTS $4000 FOR SOMETHING THAT SHOULD BE COVERED UNDER WARRANTY ENHANCEMENT.
MY 2008 LEXUS LS600HL HAS A DEFECTIVE BRAKE ACTUATOR. LEXUS IS AWARE OF THE ISSUE ON THESE CARS AND PUT OUT A WARRANTY ENHANCEMENT ON THE ACTUATOR BUT ONLY FOR CERTAIN LS THAT FALL WITHIN A CERTAIN VIN# RANGE. MY VEHICLE VIN DID NOT MAKE IT INTO THE WARRANTY ENHANCEMENT BUT IS EXPERIENCING THE ISSUES STATED IN THE ENHANCEMENT LETTER DOWN TO THE T. ALL STARTED YESTERDAY WHEN I ALMOST TOTALED OUT BECAUSE THE BRAKES COMPLETELY FAILED WHEN I WAS DRIVING ON THE HIGHWAY AT 50MPH. LIGHTS CAME ON THE DASH AND I COULD NOT STOP THE VEHICLE. I WAS ABLE TO RUN ONTO THE SHOULDER OF THE ROAD WHILE DOWNSHIFTING THE CAR TO SLOW IT DOWN EVENTUALLY GETTING IT TO A STOP WITH MINIMAL DAMAGE TO MY CAR. FOUND OUT LATER AFTER GETTING IT TOWED IT NEEDS A BRAKE ACTUATOR. I AM UNDER THE 150,000 WARRANTY ENHANCEMENT (I AM AT 125,000) MARK BUT MY VIN IS NOT ON THE REPAIR ENHANCEMENT LIST SO I CANT GET IT REPAIRED UNDER THE WARRANTY. THIS SHOULD OF AFFECTED BY YEARS NOT BY VIN SPECIFICATION. I NEED THIS FIX AND LEXUS WANTS $4000 FOR SOMETHING THAT SHOULD BE COVERED UNDER WARRANTY ENHANCEMENT.
LEXUS ISSUED A RECALL FOR SEVERAL INTERIOR PARTS ON MY MAKE AND MODEL OF VEHICLE AS WELL AS OTHERS FOR SEVERAL YEARS THAT WERE MADE WITH A FAULTY INTERIOR PRODUCT WHICH ACTUALLY MELTS. THERE ARE A COUPLE OF PARTS MADE OF THE SAME MATERIAL DOING THE SAME THING THAT WERE NOT INCLUDED WHICH I BELIEVE SHOULD'VE BEEN. AS YOU WILL SEE FROM THE PICTURES THESE ITEMS ARE ALSO MELTING. I HAVE REACHED OUT TO LEXUS BUT THEY ADVISED THEY WOULD NOT BE WILLING TO ASSIST. THIS WAS A $70K CAR. PLEASE HELP IN MAKING SURE THE MANUFACTURER TAKES CARE OF THIS. THE STEERING WHEEL CENTER IS ALSO MELTING AND STICKY AS WELL. THE DATE ENTERED BELOW IS APPROXIMATE BECAUSE IT HAS BEEN HAPPENING OF A COURSE OF TIME BUT THAT'S APPROXIMATELY WHEN IT FIRST STARTED
MY BRAKES HAVE BEEN MAKING A CLICKING AND TAPPING SOUND. THEY ALSO FEEL SPONGY AND HARD TO STOP THE CAR. I WAS DRIVING HOME AND THE DASH LIGHTS "BRAKE MALFUNCTION" CAME ON. I CONTINUED TO MY HOUSE AND UPON ENTERING MY DRIVEWAY, THE BRAKES SEEMED TO HAVE DIFFICULTY STOPPING THE CAR. UPON RESEARCHING THE PROBLEM AND CONTACTING LEXUS COORPORATION, IT IS A KNOWN DEFECT WITH THE BRAKE ACTUATOR. I FEEL THAT THE BRAKE SYSTEM OF A VEHICLE IS CONSIDERED A SAFETY ISSUE. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) HAS A LEGISLATIVE MANDATE UNDERTITLE 49 OF THE UNITED STATES CODE, CHAPTER 301, MOTOR VEHICLE SAFETY, TO ISSUE FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) AND REGULATIONS TO WHICH MANUFACTURERS OF MOTOR VEHICLES AND ITEMS OF MOTOR VEHICLE EQUIPMENT MUST CONFORM AND CERTIFY COMPLIANCE. THESE FMVSS ARE REGULATIONS WRITTEN IN TERMS OF MINIMUM SAFETY PERFORMANCE REQUIREMENTS FOR MOTOR VEHICLES OR ITEMS OF MOTOR VEHICLE EQUIPMENT. THESE REQUIREMENTS ARE SPECIFIED IN SUCH A MANNER THAT THE PUBLIC IS PROTECTED AGAINST UNREASONABLE RISK OF CRASHES OCCURRING AS A RESULT OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF MOTOR VEHICLES AND IS ALSO PROTECTED AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN THE EVENT CRASHES DO OCCUR.
BRAKE PEDAL MAKING STRANGE NOISE, I STOPPED AT THE DILLERSHIP-ALL MY BRAKES WAS CHANGED TO BRAND AND TOYOTA PARTS FROM. BUT THIS CLICKING IS NOT DISAPPEAR. I'M AFRAID TO DRIVE THIS CAR. PLEASE LET ME KNOW WHY DILLERSHIP CAN'T RESOLVE IT AND WHY IT'S NOT ON RECALL YET. I JUST WAS LOOK TO A REVIEW IT'S MORE THAN 1900 PEOPLE WAS COMPLAINING ABOUT SAME PROBLEM. WHAT IS GOING ON IN OUR COUNTRY????? SEAMS SOMETHING FISHY IS GOING ON??? GOVERNMENT SHOULD TAKE CARE THIS PROBLEM FOR SAFETY REASON ASAP!!! WE MADE SEVERAL LATER TO GOVERNOR AND CONGRESS TO RESOLVE IT AS SOON AS POSSIBLE.
THE DOOR PANELS AND DASHBOARD GETS STICKY DURING WARM DAYS. ALSO, IT HAS PEELED EASILY WHEN BARELY SCRAPED. OTHER LEXUS MODELS HAVE ALREADY BEEN RECALLED FOR SAME ISSUE.
MY LEXUS LS460 SPONTANEOUSLY STARTED ON FIRE IN A PUBLIC PARKING LOT. NO WARNING LIGHTS ,NO KNOWN CAR PROBLEMS. I HAD PARKED MY CAR TO RUN INTO A STORE. WHEN I TURNED IT OFF IT MADE A LOUD REPETITIVE CLACKING SOUND. I TURNED IT BACK ON AND TURNED IT OFF AGAIN. SAME THING. I TURNED IT BACK ON AND TRIED TO BACK UP BUT IT STALLED. STARTED TO SMELL... SOMETHING WAS BURNING AND SMOKE WAS COMING FROM THE ENGINE UNDER THE HOOD. BECAME VERY CLEAR THAT THE ENGINE WAS ON FIRE. I CALLED 911 AND THE FIRE DEPARTMENT RESPONDED. AFTERWARDS, I ASKED THEM IF THEY COULD TELL HOW IT STARTED ...THEY SAID NO BUT IT WAS ELECTRICAL. I WILL HAVE A REPORT FROM THE FIRE DEPARTMENT IN A WEEK.
Fire
MY LEXUS LS460 SPONTANEOUSLY STARTED ON FIRE IN A PUBLIC PARKING LOT. NO WARNING LIGHTS ,NO KNOWN CAR PROBLEMS. I HAD PARKED MY CAR TO RUN INTO A STORE. WHEN I TURNED IT OFF IT MADE A LOUD REPETITIVE CLACKING SOUND. I TURNED IT BACK ON AND TURNED IT OFF AGAIN. SAME THING. I TURNED IT BACK ON AND TRIED TO BACK UP BUT IT STALLED. STARTED TO SMELL... SOMETHING WAS BURNING AND SMOKE WAS COMING FROM THE ENGINE UNDER THE HOOD. BECAME VERY CLEAR THAT THE ENGINE WAS ON FIRE. I CALLED 911 AND THE FIRE DEPARTMENT RESPONDED. AFTERWARDS, I ASKED THEM IF THEY COULD TELL HOW IT STARTED ...THEY SAID NO BUT IT WAS ELECTRICAL. I WILL HAVE A REPORT FROM THE FIRE DEPARTMENT IN A WEEK.
Fire
ABS ACTUATOR IS MALFUNCTIONING/ DYSFUNCTIONAL. I SPOKE WITH THE DEALER AND THEY STATED THE PART WAS RECALLED.
I HAVE BEEN WAITING A LONG TIME TO GET THESE DEFECTIVE DOOR PANELS REPLACED ON MY LEXUS LS 460,2008 THESE PANNELS BECOME STICKY MOLTEN ,DISINTEGRATING IN SUMMER WHEN PARKED OUT DOOR
INTERIOR DOOR PANELS AND GLOVE COMPARTMENT BECOME STICKY AND SHINY WHEN THE CAR IS IN THE SUN FOR ANY PERIOD OF TIME. LEXUS USED INFERIOR MATERIALS AND IS NOT STANDING BEHIND THEIR DEFECT. THIS REFLECTS POORLY, ESPECIALLY FOR A PRESUMABLY LUXURY BRAND.
DRIVER SIDE MIRROR DOES NOT LOCK INTO POSITION. WHEN DRIVING, WIND CAUSES SIDE MIRROR HOUSING TO MOVE AFFECTING VISIBILITY AND CAUSING UNSAFE CONDITION.
DASH PANEL AND DOOR PANEL MELTING AND SHININING
(HESITATION ON ACCELERATION) THIS MORNING GOING TO WORK L NOTICE THAT THE CAR WASN'T ACTING RIGHT. I WAS AT THE YIELD LEFT TURNING LANE WAS TURNING RIGHT BEFORE OTHER INCOMING CAR COME. AS I WAS TURNING THE ACCELERATION DIDNT GO NO WHERE AS IT FEEL LIKE THE CAR WAS GOING UP A VERY HIGH HILL. I WAS SO SCARE THAT ANOTHER CAR COMING STRIGHT AND HIT ME AND SOME HOW THE ACCELERATION JUST PICK UP AND START GOING AS IT HAS NO POWER TO IT. THE ONLY REASON WHY IM REPORTING THIS IS BECAUSE THIS IS A VERY AND COULD BE AN DANGEROUS PROBLEM NOT TO MYSELF BUT OTHER TO AND I HAVE SEARCH UP THIS PROBLEM ON THE WEB AND THERE ALOT IOF PEOPLE THAT HAVE THIS PROBLEM BESIDE ME. IS THERE ANYTHING YOUR CAN DO TO RESOLVE THIS PROBLEM? I DONT WANT TO HAVE TO DRIVE AN LEXUS AND HAVE TO DEAL WITH THIS HEADACHE.
(HESITATION ON ACCELERATION) THIS MORNING GOING TO WORK L NOTICE THAT THE CAR WASN'T ACTING RIGHT. I WAS AT THE YIELD LEFT TURNING LANE WAS TURNING RIGHT BEFORE OTHER INCOMING CAR COME. AS I WAS TURNING THE ACCELERATION DIDNT GO NO WHERE AS IT FEEL LIKE THE CAR WAS GOING UP A VERY HIGH HILL. I WAS SO SCARE THAT ANOTHER CAR COMING STRIGHT AND HIT ME AND SOME HOW THE ACCELERATION JUST PICK UP AND START GOING AS IT HAS NO POWER TO IT. THE ONLY REASON WHY IM REPORTING THIS IS BECAUSE THIS IS A VERY AND COULD BE AN DANGEROUS PROBLEM NOT TO MYSELF BUT OTHER TO AND I HAVE SEARCH UP THIS PROBLEM ON THE WEB AND THERE ALOT IOF PEOPLE THAT HAVE THIS PROBLEM BESIDE ME. IS THERE ANYTHING YOUR CAN DO TO RESOLVE THIS PROBLEM? I DONT WANT TO HAVE TO DRIVE AN LEXUS AND HAVE TO DEAL WITH THIS HEADACHE.
WHILE DRIVING THE CAR, CAR WARNINGS ON MY INSTRUMENT PANEL BEGAN FLASHING STATING "CHECK ABS", "CHECK VSC", "CHECK BRAKE SYSTEM", AND "STOP THE VEHICLE IN A SAFE PLACE IMMEDIATELY. CONTACT A DEALER".