2009 LEXUS IS 250 Recalls, Complaints & Safety

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

928,220 vehicles affected

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

928,220 vehicles affected

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

628,018 vehicles affected

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

577,875 vehicles affected

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

1,754,517 vehicles affected

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.

Remedy: Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

422,509 vehicles affected

VISIBILITY/WIPER

Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.

Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.

267,718 vehicles affected

DASHBOARD IS MELTING AND STICKY. CAUSING A RIDICULOUS GLARE FROM SUNLIGHT AND HEADLIGHTS. CONTACTED LEXUS DEALERSHIP; THEY STATED THERE IS A RECALL FOR THIS BUT THEY COULDN'T HELP ME I WOULD NEED TO CALL LEXUS THEMSELVES. CALLED LEXUS PROVIDED MY VIN AND OTHER INFORMATION. THEY TOLD ME MY VIN WAS NOT PART OF THE RECALL AND I WOULD BE RESPONSIBLE FOR ALL REPAIRS MYSELF.

MY DASHBOARD IS MELTED AND STICKY. CAN BE A SAFETY HAZARD FOR GLARE ON THE ROAD.

DASH MATERIAL IS DECOMPOSING, CREATING A LARGE SPOT OF GLARE ONTO WINDSHIELD. LEXUS IS WELL AWARE OF THIS FROM THOUSANDS OF COMPLAINTS, AND IN 2011 UPDATED WARRANTY FOR SOME VEHICLES.HOWEVER THEY HAVE TOLD ME THAT VEHICLE IS NOT COVERED AND ARE BEING SUED BUY MANY FOR THIS SAME COMPLAINT. JUST ADDING MY CAR TO LIST I HAVE SEEN THAT YOU ALREADY HAVE. THIS MAKES IT UNSAFE TO DRIVE INTHE SUNLIGHT!!

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

THE LEFT AND RIGHT SIDE MIRRORS HAVE BECOME LOOSE AND FREELY MOVE FORWARD AND BACKWARD. I HAVE TO USE HEAVY DUTY CLOTH TAPE TO PERMANENTLY SECURE THEM IN THE REAR FACING ORIENTATION. I FOUND A YOUTUBE VIDEO WHICH DISCLOSES THE MECHANICAL DEFECT THAT NEEDS TO BE CORRECTED. THIS IS A SAFETY HAZARD IF THE MIRRORS WERE NOT HELD STEADY IN THE REAR FACING ORIENTATION AND THIS MECHANICAL DEFECT SHOULD NOT OCCUR.

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS PRODUCING A VERY STICKY SUBSTANCE. THE CONTACT STATED THAT THE SUBSTANCE WAS LIKE GLUE AND COVERED THE ENTIRE DASHBOARD. THE CONTACT ALSO MENTIONED THAT THE GLUE LIKE SUBSTANCE WAS DIFFICULT TO REMOVE FROM CLOTHING. THE FAILURE WAS ALSO NOTICED ON THE SIDE PANEL. THE CONTACT REFERENCED A RECALL FOR THIS FAILURE AND STATED THAT SHE HAD BEEN PLACED ON A WAITING LIST SINCE 2015; HOWEVER, A RECALL WAS NOT LOCATED FOR THIS VEHICLE. THE VEHICLE WAS TAKEN TO JM LEXUS (5350 W SAMPLE RD, MARGATE, FL 33073, (954) 972-2200), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

MELTING DASHBOARD CAUSING A GLARE WHILE DRIVING WHERE YOU CAN'T REALLY SEE WHERE YOU ARE GOING PROPERLY.

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NORTH SIDE LEXUS (17925 NORTH FWY., HOUSTON, TX 77090). THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V647000 (FUEL SYSTEM, GASOLINE), 16V340000 (AIR BAGS), AND 13V030000 (VISIBILITY/WIPER). THE TECHNICIAN INFORMED THE CONTACT THAT THE PART THAT WAS NEEDED WAS A FUEL PRESSURE SENSOR; HOWEVER, IT WAS NOT INCLUDED IN THE NHTSA CAMPAIGN UMBER: 14V647000 FUEL SYSTEM, GASOLINE) RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

THE DASHBOARD IS MELTING, STICKY AND SHINY, CREATES A MIRROR EFFECT ONTHE ALL WINDSHIELD. IT IS GLARING AND REFLECTING ALL OVER THE WINDSHIELD AND MAKES DRIVING NOT SAFE. IT STARTED FEW YEARS BACK AND GETTING WORSE. I CONTACTED HEADQUARTERS LEXUS AND WAS TOLD BY A SUPERVISOR THAT NOTHING THEY CAN DO. THAT IT IS MY PROBLEM.

MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF BECAUSE OF THE BUTTONS ARE NOT WORKING. VERY FRUSTRATING AND I'M FREEZING.

"TAKATA RECALLS" AIR BAGS NEVER DEPLOYED!

Crash

"TAKATA RECALLS" AIR BAGS NEVER DEPLOYED!

Crash

A YEAR OR SO AGO MY CAR STARTED OVERHEATING. I STOPPED AND THE CAR SHUT OFF. THE COMPUTER SYSTEM FROZE AND SAID CHECKING SYSTEM AND SHOWED A DRAWING OF A CAR FRAME AND WHAT I GUESS IS THE HEAT SOURCE. I TOOK MY CAR TO THE MECHANIC AND HE REPLACED THE WATER PUMP. IT HAD CRACKED AND BOILED OVER AND EVER SINCE I HAVE HAD NOTHING BUT PROBLEMS. I'VE REPLACED THE ALTERNATOR, THE BATTERY, AND MY NAVIGATION SYSTEM IS BLANK AND COMPLETELY DOESN'T WORK. NOR DO THE BUTTONS AROUND IT. THE MOTHERBOARD IS FRIED. ALSO SOMETIMES WHEN I'M DRIVING AT NIGHT MY HEADLIGHTS TURN OFF IN THE PITCH BLACK DRIVING DOWN THE ROAD. MY DASHBOARD IS MELTING AND SINCE I'M A REALTOR WHO PUTS A LOT OF MILES ON HER CAR, I'M UNDERWATER. I'M EITHER GOING TO HAVE A HEAT STROKE DRIVING THAT SAUNA AROUND (THE HEAT IS STUCK ON) OR CRASH WHEN MY HEADLIGHTS SUDDENLY STOP WORKING. MY DAUGHTER IS LEARNING TO DRIVE AND I CANNOT LET HER DRIVE ONCE IT GETS DARK. IT'S OKAY FOR ME TO DIE BUT NOT HER. THERE DOESN'T NEED TO BE A SENSOR RIGHT UNDER THE WATER PUMP THAT CAN DESTROY YOUR HOLE CAR. THANK YOU FOR YOUR TIME.

MY DASHBOARD OF MY 2009 LEXUS IS 250 IS MELTING AND CAUSING A SIGNIFICANT GLARE ON MY WINDSHIELD WHEN I'M DRIVING THE VEHICLE. IT IS PROGRESSIVELY GETTING WORSE. CONCERN FOR VISIBILITY THROUGH THE WINDSHIELD AS THE DASHBOARD CONTINUES TO MELT. THE GLARE IS WORSE DEPENDING ON THE TIME OF DAY AND DIRECTION I'M HEADING. THERE WAS A RECALL FOR THIS ISSUE BUT ONLY WENT UP TO 2008 MODELS. RECALL SHOULD HAVE INCLUDE 2009 MODELS AS WELL.

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 14V647000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/29/17LJ UPDATED 03/30/2017*JS UPDATED 05/04/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, I WOULD LIKE THIS ISSUE FIXED ASAP, I DON'T WANT TO WAIT UNTIL ME OR MY WIFE GET INTO AN ACCIDENT AND GET HURT OR WORSE KILLED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT UPDATED 01/26/17*JB

TAKATA AIR BAG..HAVEN'T RECEIVED ANY INFORMATION ON REPLACING THE DEFECTED AIR BAGS

TAKATA RECALL - THIS RECALL HAS BE DETERMINED FOR MANY MONTHS AND NO SOLUTIONS HAVE BEEN PROVIDED. I RECEIVED A NOTICE IN MAY 2016 TO NOT HAVE A PASSENGER SIT IN MY CAR. IT IS NOW OCTOBER. HOW CAN IT POSSIBLY BE ALLOWED FOR THEM TO SELL CARS THAT YOU CANNOT HAVE A PASSENGER RIDE IN?

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. DEALER INDICATED REMEDY WILL NOT BE AVAILABLE UNTIL JANUARY 2017 -- OVER 6 MONTHS SINCE THE INITIAL RECALL NOTIFICATION DATE. THIS IS NOT A TIMELY RESOLUTION. I CAN'T SAFELY DRIVE WITH ANYONE IN MY PASSENGER SEAT WHICH IS UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DASHBOARD IS MELTING, ITS DANGEROUS TO DRIVE THIS CAR IN THE DAYTIME BECAUSE THE REFLECTION OF THE SUN CAUSES IT TO SHINE ON THE MELTING DASHBOARD, MAKING IT VERY DIFFICULT TO SEE CLEARLY. I CALLED LEXUS AND THEY WONT COVER THIS DEFECTIVE PART.

I AM A PROFESSIONAL WOMAN LIVING IN LA JOLLA, CALIFORNIA. MY CAR'S VIN CORRESPONDS TO THE CLASS THAT COULD EXPERIENCE AIR BAG FAILURE AND MY DEATH. THE DESCRIPTION OF ATMOSPHERIC CONDITIONS THAT COULD PORTEND AIR BAG FAILURE ARE EXISTING HERE. WHY CAN LEXUS NOT REPLACE OR REPAIR THIS BAG IMMEDIATELY??? THIS IS UNACCEPTABLE! ALSO, MY PREGNANT DAUGHTER DRIVES A BMW X5 THAT DID RECEIVE A RECALL NOTICE DUE TO A FAULTY TAKATA AIRBAG BUT AGAIN, NO REPAIR OR REPLACEMENT IS AVAILABLE! THIS IS UNACCEPTABLE! WHAT IS THE GOVERNMENT DOING ABOUT MANDATING AN IMMEDIATE SOLUTION?

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD EXPERIENCE THE FAILURE BEFORE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/08/16*LJ *CN

I HAVE A 2009 LEXUS IS 250 WITH A MELTING DASHBOARD AND PANELS THAT I HAD MY SERVICE ADVISOR CHECK AFTER INSPECTING IT HE TOOK PICTURES AND SENT IT TO LEXUS HEADQUARTERS AND TOLD ME TO WAIT 2 MONTHS FOR THERE REPLY AND ITS BEEN PAST 2 MONTHS ALREADY.SO AS OF JAN. 21, 2015 MY GIRLFRIEND TOLD ME THAT SHE HAS A HARD TIME DRIVING THE CAR BECAUSE OF THE GLARE FROM THE DASHBOARD WHEN THE SUN HITS IT SO I MADE A CALL TO THE SERVICE ADVISOR TODAY JAN. 21, 2015 AND TOLD HIM THAT I NEVER HEARD BACK FOR MY DASHBOARD REPLACEMENT HE SAID IT TAKES AWHILE 3-4 MONTHS AND I EXPLAINED TO HIM ABOUT THE GLARE TO MY WINDSHIELD DUE TO THE MELTING DASHBOARD AND HE TELL ME ALL YOU CAN DO IS WAIT FOR THE RECALL THERE'S A RECALL GOING OUT FOR IT BUT I CANT WAIT FOR RECALL BECAUSE I HAVE MY GIRLFRIEND AND MY 2 KIDS AGES 9YRS OLD AND 1YRS OLD RIDE IN THE CAR AND THIS IS OUR ONLY VEHICLE THAT WE HAVE.PLEASE I NEED TO GET THIS FIX ASAP DON'T WANT NOTHING HAPPENING TO MY FAMILY THANKS IN ADVANCE MAHALO FROM HONOLULU,HAWAII EMAIL ME IF YOU HAVE ANY QUESTIONS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE STOPPED, HEARD A POP ON LEFT REAR WINDOW, GLASS SHATTERED AND STARTED FALLING INTO CAR LIKE A WATERFALL. *TR

THE DASHBOARD ON MY LEXUS IS-250 2009 HAS BEEN SLOWLY MELTING FOR SEVERAL YEARS LEAVING A SHINY AND WET LOOK AND FEEL. THIS SHINY AREA OF THE DASHBOARD IS DIRECTLY OVER THE DRIVERS VIEW AND REFLECTS ON THE UNDERSIDE OF THE WINDSHIELD. IN HEAVY OR DIRECT LIGHT (SAME AT NIGHT) THE REFLECTED LIGHT OBSCURES THE VIEW OUT ONTO THE ROADWAY. I BELIEVE IN THE RIGHT CIRCUMSTANCES A PEDESTRIAN OR ANOTHER CAR COULD POSSIBLY BE HIDDEN BY THE REFLECTED LIGHT FROM THE DASHBOARD. I CAN UPON YOUR REQUEST PROVIDE A VIDEO OF THE SURFACE AND THE LIGHT PROBLEMS WHILE DRIVING. *TR

THE DASHBOARD IS MELTING BECOMING SHINY AND STICKY. MAKES IT HARD TO SEE WHEN DRIVING IN THE SUN. *TR

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING 60 MPH, THE SUNROOF GLASS SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE LUNGED AND THEN ACCELERATED INDEPENDENTLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, THE FAILURE OCCURRED IMMEDIATELY AFTER START-UP AND THE VEHICLE ACCELERATED INTO A NEIGHBOR'S DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 7/29/13 *CN THE CONSUMER STATED THE VEHICLE FAILED TO STOP AT A STOP SIGN, THEN LUNGED FORWARD ABOUT 10-12 FEET. THE BRAKES DID NOT WORK, EVEN THOUGH SHE PUSHED THE BRAKE TO THE FLOOR FOR SEVERAL MINUTES. FINALLY, THE VEHICLE STOPPED IN THE MIDDLE ON THE INTERSECTION.