Complaint Statistics
53 total complaints
5 crashes 4 fires 5 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|
| AIR BAGS:FRONTAL | 6 |
| INTERIOR LIGHTING | 5 |
| TIRES | 4 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 4 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 3 |
| ENGINE AND ENGINE COOLING:ENGINE | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| UNKNOWN OR OTHER | 2 |
| VEHICLE SPEED CONTROL | 2 |
| AIR BAGS | 2 |
Incident date: Apr 5, 2016
TL* THE CONTACT OWNS A 1993 LEXUS ES300. THE CONTACT STATED THE VEHICLE DID NOT START. THE CONTACT REPLACED THE BATTERY TWICE, STATED THAT THE VEHICLE STARTED FOR A WHILE, AND THEN FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAIL
... URE MILEAGE WAS 293,095. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Feb 20, 2010
TL* THE CONTACT 1993 ES300 LEXUS. THE CONTACT WAS DRIVING 45MPH AND THE VEHICLE BEGAN TO SHAKE. SHORTLY AFTER THE VEHICLE BEGIN TO SMOKE. UPON PULLING OVER THE CONTACT NOTICED FIRE COMING FROM UNDER THE HOOD. THE LOCAL MECHANIC INSPECTED THE VEHICLE AND HE STATED THAT THE STEERING FLUID CAUGHT O
... N FIRE AND THE FIRE STARTED IN THE STEERING COLUMN. THE CONTACT HAD THE VEHICLE TOWED OVER TO THE AUTHORIZED DEALER. THE CONTACT STILL HAS NOT HEARD BACK FROM THE DEALER AS OF THE TIME OF THE COMPLAINT . THE CHILDREN IN THE VEHICLE WERE IN SHOCK BUT DID NOT SUSTAIN ANY INJURIES. THE FAILURE MILEAGE WAS 87000. THE VIN WAS UNAVAILABLE.Read more
Fire
Incident date: Feb 27, 2009
DD. *TR
1 injured
1 deaths
Incident date: Jun 28, 2007
TL*THE CONTACT OWNS A 1993 LEXUS ES300. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WHILE DRIVING. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE AGE OF THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 84,400 AND FAILURE MILEAGE WAS 84,000. THE NEEDLES ON THE INSTRUMENT PAN
... EL HAVE ALL BURNED OUT. UPDATED 09/05/07. *JBRead more
Incident date: Nov 13, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER GAUGE FAILED. THE INCIDENT OCCURRED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE INSTRUMENT CLUSTER PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. THE CONSUMER STATED THIS WAS THE SE
... COND TIME THIS HAS HAPPENED. THE FIRST TIME IT WAS REPLACED UNDER WARRANTY. UPDATED 12/05/06. *JBRead more
Incident date: Nov 13, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER GAUGE FAILED. THE INCIDENT OCCURRED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE INSTRUMENT CLUSTER PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. THE CONSUMER STATED THIS WAS THE SE
... COND TIME THIS HAS HAPPENED. THE FIRST TIME IT WAS REPLACED UNDER WARRANTY. UPDATED 12/05/06. *JBRead more
Incident date: Oct 1, 2004
MALFUNCTION IN DESIGN OF DASHBOARD INSTRUMENTS. *BF THE CONSUMER STATED WHEN THE VEHICLE IS LOW ON GAS, THE NEEDLES CEASE TO LIGHT AND IT IS ALMOST IMPOSSIBLE TO SEE HOW JUST HOW MUCH GAS IS LEFT. THE CONSUMER HAS TO FILL THE GAS AS OFTEN AS POSSIBLE TO SEE MUCH GAS IS LEFT, NOT ONLY CAN THE CON
... SUMER NOT SEE THE GAS, BUT THIS ALSO AFFECTED THE TEMPERATURE GAUGE AND SPEED. THE CONSUMER BELIEVED THE DESIGN OF THE INSTRUMENT PANEL WAS UNSOUNDED AND PRESENTS A SAFETY HAZARD. *JBRead more
Incident date: Apr 11, 2004
AFTER DRIVING HOME FROM GETTING AN OIL LEAK REPAIRED BY THE DEALERSHIP VEHICLE CAUGHT ON FIRE UNDER THE HOOD.DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Fire
Incident date: Mar 9, 2004
I HAVE EXPERIENCED THE "SURGING" THAT WAS DISCUSSED IN THE MEDIA ON MY 1993 LEXUS ES300 MANY TIMES. I HAVE OWNED THE CAR SINCE 1995. THIS HAPPENS WHEN THE VEHICLE IS STOPPED (AT IDLE). I HAVE THE BRAKE DEPRESSED AND THE CAR ENGINE INCREASES IN RPM'S. SOMETIMES IT IS A POWERFUL SURGE THAT CAUSES
... THE CAR TO MOVE FORWARD. USUALLY, I NOTICE THIS OCCURRING AND PRESS HARDER ON THE BRAKE TO PREVENT THE CAR FROM MOVING FORWARD.Read more
Incident date: Oct 14, 2003
INSTRUMENT GAUGE CLUSTER: SPEEDOMETER NEEDLE DOES NOT LIGHT UP. IT STARTS FLICKERING WITH FULL LIGHT INTENSITY, WHICH MAKES ME USE LOWER LIGHT INTENSITY TO PROLONG THE LIFE OF INSTRUMENT PANEL NEEDLES. WITH LOW LIGHT INTENSITY IT IS ALMOST IMPOSSIBLE TO SEE INSTRUMENT GAUGE CLUSTER, SPEED, TEMP, FU
... EL WHEN SUN IS IN FRONT OR ON THE SIDE OF CAR. THE ONLY WAY TO SEE INSTRUMENT IS TO TURN THE LIGHT TO FULL INTENSITY, AND THEN THE NEEDLES START FLICKERING. THIS CREATES A LOT OF DISTRACTION AND PROBLEM WHILE DRIVING, MAY RESULT INTO AN ACCIDENT. IT IS A COMMON PROBLEM IN EARLY MODELS OF LEXUS AND IT IS NOT ON THE RECALL LIST EVEN THOUGH IT CAUSE PROBLEMS WHILE DRIVING. THE INSTRUMENT CLUSTER WAS REPLACED BY LEXUS DEARLER IN 1996 @ 40,000 MILES NOW IT IS AGAIN GIVING PROBLEMS. *LARead more
Incident date: Oct 14, 2003
INSTRUMENT GAUGE CLUSTER: SPEEDOMETER NEEDLE DOES NOT LIGHT UP. IT STARTS FLICKERING WITH FULL LIGHT INTENSITY, WHICH MAKES ME USE LOWER LIGHT INTENSITY TO PROLONG THE LIFE OF INSTRUMENT PANEL NEEDLES. WITH LOW LIGHT INTENSITY IT IS ALMOST IMPOSSIBLE TO SEE INSTRUMENT GAUGE CLUSTER, SPEED, TEMP, FU
... EL WHEN SUN IS IN FRONT OR ON THE SIDE OF CAR. THE ONLY WAY TO SEE INSTRUMENT IS TO TURN THE LIGHT TO FULL INTENSITY, AND THEN THE NEEDLES START FLICKERING. THIS CREATES A LOT OF DISTRACTION AND PROBLEM WHILE DRIVING, MAY RESULT INTO AN ACCIDENT. IT IS A COMMON PROBLEM IN EARLY MODELS OF LEXUS AND IT IS NOT ON THE RECALL LIST EVEN THOUGH IT CAUSE PROBLEMS WHILE DRIVING. THE INSTRUMENT CLUSTER WAS REPLACED BY LEXUS DEARLER IN 1996 @ 40,000 MILES NOW IT IS AGAIN GIVING PROBLEMS. *LARead more
Incident date: Jul 7, 2003
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT ANY PRIOR WARNING THE VEHICLE WILL OVERHEAT AND SHUT DOWN . *AK CONSUMER ADDED THERE WERE PROBLEMS WITH THE VEHICLE'S AIR CONDITIONER, AND A STRONG GASOLINE SMELL INSIDE THE VEHICLE. THE CONSUMER WAS TOLD THE HEAD GASKET WAS BLOWN BECAUSE OF POOR MAINTENA
... NCE AT THE DEALERSHIP AND THE VEHICLE WAS IN NEED OF A RADIATOR ALTHOUGH THE LEAKS WERE COMING FROM THE ENGINE AND THE WATER PUMP *LA THE OXYGEN SENSOR FAILED. *JBRead more
Incident date: Jul 7, 2003
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT ANY PRIOR WARNING THE VEHICLE WILL OVERHEAT AND SHUT DOWN . *AK CONSUMER ADDED THERE WERE PROBLEMS WITH THE VEHICLE'S AIR CONDITIONER, AND A STRONG GASOLINE SMELL INSIDE THE VEHICLE. THE CONSUMER WAS TOLD THE HEAD GASKET WAS BLOWN BECAUSE OF POOR MAINTENA
... NCE AT THE DEALERSHIP AND THE VEHICLE WAS IN NEED OF A RADIATOR ALTHOUGH THE LEAKS WERE COMING FROM THE ENGINE AND THE WATER PUMP *LA THE OXYGEN SENSOR FAILED. *JBRead more
Incident date: Jul 7, 2003
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT ANY PRIOR WARNING THE VEHICLE WILL OVERHEAT AND SHUT DOWN . *AK CONSUMER ADDED THERE WERE PROBLEMS WITH THE VEHICLE'S AIR CONDITIONER, AND A STRONG GASOLINE SMELL INSIDE THE VEHICLE. THE CONSUMER WAS TOLD THE HEAD GASKET WAS BLOWN BECAUSE OF POOR MAINTENA
... NCE AT THE DEALERSHIP AND THE VEHICLE WAS IN NEED OF A RADIATOR ALTHOUGH THE LEAKS WERE COMING FROM THE ENGINE AND THE WATER PUMP *LA THE OXYGEN SENSOR FAILED. *JBRead more
Incident date: Jul 7, 2003
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT ANY PRIOR WARNING THE VEHICLE WILL OVERHEAT AND SHUT DOWN . *AK CONSUMER ADDED THERE WERE PROBLEMS WITH THE VEHICLE'S AIR CONDITIONER, AND A STRONG GASOLINE SMELL INSIDE THE VEHICLE. THE CONSUMER WAS TOLD THE HEAD GASKET WAS BLOWN BECAUSE OF POOR MAINTENA
... NCE AT THE DEALERSHIP AND THE VEHICLE WAS IN NEED OF A RADIATOR ALTHOUGH THE LEAKS WERE COMING FROM THE ENGINE AND THE WATER PUMP *LA THE OXYGEN SENSOR FAILED. *JBRead more
Incident date: Sep 17, 2001
A CLOUD OF BLUE SMOKE COMES OUT WHEN I FIRST START MY CAR IN THE MORNING. I WAS TOLD BY THE DEALER THAT THE 3.0 LITER ENGINES HAVE SLUDGE PROBLEMS AND NEED TO BE REPLACED.
Incident date: Jun 1, 2000
INSTRUMENT BACKGROUND LIGHTING OF THE NEEDLES BLACKED OUT, CREATES DRIVING HAZARD.*AK
CONSUMER STATES THAT DASHBOARD AREA IS DIM CAUSING LOSS OF ILLUMINATION TO THE NEEDLES ON THE SPEEDOMETER, TACHOMETER AND GAS GAUGE. *TT
CONSUMER STATES THAT DASHBOARD AREA IS DIM CAUSING LOSS OF ILLUMINATION TO THE NEEDLES ON THE SPEEDOMETER, TACHOMETER AND GAS GAUGE. *TT
Incident date: Apr 17, 2000
VEHICLE WAS TAKEN TO DEALER FOR AN OIL LEAK, DEALER REPLACED THE O-RING. TWO MONTHS LATER THE OIL LIGHT ILLUMINATED AND THE DEALER COULD NOT FIND ANY PROBLEMS, APPROXIMATELY THREE MONTHS LATER THE ENGINE FROZE UP ON THE HIGHWAY, THE ENGINE WAS REPLACED, CONSUMER IS REQUESTING REIMBURSEMENT FOR REPA
... IRS. *SLCRead more
Incident date: Apr 17, 2000
ENGINE OIL IS JELLING WHICH PREVENTS OIL FROM CIRCULATING THROUGH THE ENGINE. DEALER CONTACTED. *AK FIRST THERE WAS OIL FILTER GASKET LEAK AT BLOCK. DEALER REPLACED OIL FILTER HOUSING O-RING. ON ANOTHER OCCASION, THE OIL LIGHT WAS ON AND THE VEHICLE WOULD NOT START. LASTLY, THE ENGINE SEIZED. D
... EALER REPLACED ENGINE AND FOUND OIL GELLING IN ENGINE. AFTER NEW ENGINE, DEALER INFORMED CONSUMER OF AN OIL GELLING CONDITION THAT MAY OCCUR. CONSUMER IS REQUESTING REIMBURSEMENT FROM EXPENSES INCURRED FOR OIL GELLING CONDITION. *TTRead more
Incident date: Jan 1, 2000
INSTRUMENT PANEL LIGHTS HAVE FAILED, AND DRIVER COULD NOT SEE GAUGES DURING NORMAL OPERATION OF VEHICLE. DEALERSHIP HAS EXAMINED VEHICLE, AND INFORMED CONSUMER REPAIRS COULD BE MADE AT CONSUMER'S EXPENSE, $600 - $1,000. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Incident date: Dec 3, 2001
DRIVER'S SIDE SEAT BELT UNLATCHES AT TIMES.ADDITIONALLY, THE PASSENGER SIDE SEAT BELT PLASTIC RETAINER HAS BROKEN AND HAS A SHARP PROTRUDING EDGE WHICH IN AN ACCIDENT MAY PROVE VERY DANGEROUS. *AK
THE INSTRUMENT PANEL BACKGROUND LIGHTING AND ILLUMINATION OF THE NEEDLE INDICATORS BLACKED OUT AND CREATES POOR VISIBILITY, DEALERSHIP WILL NOT REPAIR WITHOUT PAYMENT BECAUSE THE WARRANTY DOES NOT APPLY. *MJS
Incident date: Oct 29, 2000
WHILE DRIVING VEHICLE ACCELERATED UNEXPECTEDLY AT HIGH SPEED WHICH ALMOST CAUSED A CRASH. *AK THE DIAGNOSIS OF THE PROBLEM INDICATE THAT DEFECTIVE WIRE ON A SENSOR IS THE CAUSE. *YH
Incident date: Oct 29, 2000
WHILE DRIVING VEHICLE ACCELERATED UNEXPECTEDLY AT HIGH SPEED WHICH ALMOST CAUSED A CRASH. *AK THE DIAGNOSIS OF THE PROBLEM INDICATE THAT DEFECTIVE WIRE ON A SENSOR IS THE CAUSE. *YH
Incident date: Feb 8, 1999
DEFECTIVE TREAD TIRE BY GOODYEAR ORIGINALLY EQUIPPED CAUSED TERRIBLE TIRE PULLS SO LONG UNABLE TO ROTATE TIRES.LEXUS REFUSES TO REPLACE THE DEFECTIVE TIRE WITH A CORRECT TIRE WITH NO CHARGE. IT IS RISKY TO KEEP DRIVING ES300 WITH DEFECTIVE TIRE, CAUSING SERIOUS ACCIDENT AS A GOODYEAR TIRE DEALER WAR
... NED ME.PLEASE TREAT THIS AS A SAFETY RELATED PROBLEM AND ASK LEXUS/GOODYEAR TO REPLACE IT FREE AS THEY COVERED UP THE DEFECT WHEN I BOUGHT ES300. IT WILL BE TOO LATE AFTER AN ACCIDENT. APPRECIATING YOUR QUICK REMEDY! HARRY( DOT NUMBER: )Read more
Incident date: Jun 29, 2000
IF THIS FAULTY TIRE MANUFACTURING DESIGN WAS THE GOODYEAR TIRE'S PRACTISE THAT COULD CAUSE THE SERIOUS ACCIDENTS, INSTEAD OF COVERING UP THE DEFECTIVE FACT, IT SHOULD BE BRIEFED TO FEDERAL AUTORITIES UNDER TODAY'S POLITICAL CLIMATE. AS THE LEXUS WAS THE COLLABORATED SELLER OF THE TIRES, YOU SHOULD B
... E LIABLE FOR THE ILLEGAL TIRE. *AK( DOT NUMBER: N/A )Read more
Incident date: Jun 29, 2000
IF THIS FAULTY TIRE MANUFACTURING DESIGN WAS THE GOODYEAR TIRE'S PRACTISE THAT COULD CAUSE THE SERIOUS ACCIDENTS, INSTEAD OF COVERING UP THE DEFECTIVE FACT, IT SHOULD BE BRIEFED TO FEDERAL AUTORITIES UNDER TODAY'S POLITICAL CLIMATE. AS THE LEXUS WAS THE COLLABORATED SELLER OF THE TIRES, YOU SHOULD B
... E LIABLE FOR THE ILLEGAL TIRE. *AK( DOT NUMBER: N/A )Read more
Incident date: Jun 1, 2000
WHILE DRIVING A FUSE BLEW, CONSUMER STARTED TO SMELL SMOKE COMING FROM UNDER DASHBOARD, SMELLED LIKE AN ELECTRICAL FIRE. *AK
Incident date: Jul 5, 1999
AIR BAG SENSOR LIGHT COMES ON. CONSUMER WILL COMPLETE COMPLAINT FORM.*AK THE AIR BAG LIGHT CAME ON AND STAYED ON DUE TO SPIRAL CABLE AND AIR BAG SYSTEM FAILURE. *YH
HAVE CONTACTED THE DEALER AND HAVE BEEN QUOTED A REPAIR COST OF NEARLY $1500. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Incident date: Jan 1, 2000
I BELIEVE THE SECURITY SYSTEM AND IGNITION FAILED BECAUSE OF A Y2K FAILURE. THE CAR WILL NOT START WAS WORKING PROPERLY AT LEAST 4 HOURS PRIOR TO TRYING TO START AFTER 1200 MIDNIGHT ON THE 1 JAN 2000. *AK
Incident date: Jan 1, 2000
I BELIEVE THE SECURITY SYSTEM AND IGNITION FAILED BECAUSE OF A Y2K FAILURE. THE CAR WILL NOT START WAS WORKING PROPERLY AT LEAST 4 HOURS PRIOR TO TRYING TO START AFTER 1200 MIDNIGHT ON THE 1 JAN 2000. *AK
Incident date: Nov 15, 1999
NEED TO REPLACE THE VALVE STEM HEADS. WAS TOLD BY INDEPENDENT LEXUS SERVICE CENTER THAT THIS IS A COMMON PROBLEM WITH 93/94 ES300 MODELS.
Incident date: Nov 5, 1999
MY CAR IS IN HORRIBLE CONDITION I HAVE MULTIPLE PROBLEMS AND I HAVE HAD IT 1 MONTH. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
WINDOWS CONTINUALLY GET A HEAVY FILM ON THE INSIDE. DEALER CAN NOT FIGURE OUT WHY. AIRBAG LIGHT WENT ON AT 70,000 MILES. DEALER HAD TO REPLACE AIRBAG AT MY COST OF $700. DRIVER SIDE REAR WINDOW REGULATOR BROKE. WINDOW WOULD NOT GO UP OR DOWN. HAD TO REPLACE REGULATOR
WINDOWS CONTINUALLY GET A HEAVY FILM ON THE INSIDE. DEALER CAN NOT FIGURE OUT WHY. AIRBAG LIGHT WENT ON AT 70,000 MILES. DEALER HAD TO REPLACE AIRBAG AT MY COST OF $700. DRIVER SIDE REAR WINDOW REGULATOR BROKE. WINDOW WOULD NOT GO UP OR DOWN. HAD TO REPLACE REGULATOR
THE CONSUMER HAVE HAD PERSISTENT MOLD AND BAD ORDER COMING FROM AIR CONDITION.
Incident date: Oct 21, 1998
WAS REAR-ENDED, POWER SEAT SKIPPED TRACK AND RECLINED ON IMPACT, ENGINE WOULD NOT SHUT OFF EVEN WITH THE KEY REMOVED FROM THE IGNITION--LEXUS DEALER WAS CONTACTED--MCGRATH LEXUS IN WESTMONT,IL THEY LOOKED AT THE CAR BUT DID NOT REALLY EXAMINE ANYTHING, IE; THEY DID NOT TAKE ANYTHING APART--CAR WAS T
... OTALLED BY STATE FARM INS. CAUSED INJURY TO THE PASSENGER, WHOSE SEAT BROKE, THAT WOULD NOT HAVE BEEN AS BAD HAD THE SEAT STAYED IN THE UPRIGHT POSITIONRead more
Crash
1 injured
DRIVER CAN'T READ SPEEDOMETER WHEN SUN SHINES DIRECTLY OVER HIS SHOULDER ONTO DASH /INSTRUMENT PANEL.
CONSUMER WAS INVOVLED IN A 35 MPH FRONTAL COLLISION IN WHICH THE DRIVER'S AIR DEPLOYED, CAUSING THE OCCUPANT TO RECEIVE BURNS ON HIS CHIN/CHEST AND THE UPPER AND LOWER PARTS OF RIGHT ARM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash
1 injured
Incident date: May 12, 1997
CONSUMER WAS INVOLVED IN AN HEAD-ON COLLISION, SPEED UNDETERMINED. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY, IMPACT 11:OO. *AK
Crash
Incident date: Mar 27, 1997
WHILE DRIVING ABOUT (60) MPH ON THE FREEWAY THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. VEHICLE WAS TOTALLED. *AK
Fire
Incident date: Nov 27, 1996
DURING FRONTAL IMPACT, THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. *AK
Crash
1 injured
UPON IMPACT, DURING FRONTAL CRASH AT APPROX. 30MPH, 12:00 ON FRONT BUMPER, DRIVER'S AIRBAG FAILED TO DEPLOY. *AK
INVOLVED IN COLLISION WHERE CONSUMER BUMPED THE VEHICLE IN FRONT OF HER AND HER AIR BAG DID NOT DEPLOY.
Incident date: Mar 25, 1996
HEADLIGHTS PROVIDE POOR VISIBILITY. *SD
Incident date: Jun 7, 1995
ODOR EMITTING FROM A/C, CAUSING DRIVER/PASSENGER'S TO BECOME ILL. *SKD
Incident date: Jun 28, 1995
FOUL ODOR/SMELL CAUSED BY STAGNANT WATER THAT BREEDS ALGAE IN A/C, EMINATED INTO PASSENGER'S COMPARTMENT. *AK
Showing 50 of 53 complaints.