2004 LEXUS ES

0 recalls, 21 complaints - 10 TSBs

No recalls found for this vehicle.

Complaint Statistics

21 total complaints 7 crashes 2 injuries

Top Reported Components

Component	Complaints
AIR BAGS	4
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL	3
VEHICLE SPEED CONTROL	2
UNKNOWN OR OTHER	2
POWER TRAIN:AUTOMATIC TRANSMISSION	2
STRUCTURE	2
ENGINE	2
FUEL/PROPULSION SYSTEM	1
SERVICE BRAKES	1
ELECTRICAL SYSTEM	1

Incident date: Dec 1, 2021

The passenger side airbag is shrinking and seems to be collapsing into the dashboard. There is an indicator light on the passenger side that is lit up noting that "airbag off," so apparently there is no airbag protection for passenger. Three days ago, the right side of the windshield - passenger si... Read more

Incident date: May 1, 2019

VEHICLE WAS PARKED OVERNIGHT IN GARAGE. THOUGH NOT NOTICED IMMEDIATELY, SOMETIME DURING THE MORNING I NOTICED MY DASHBOARD VINYL AROUND THE PASSENGER SIDE AIRBAG LOOKED SWOLLEN , AND UPON EXAMINATION, IT SHOWED A SPLIT IN THE VINYL ALSO. I TOOK IT TO A REPUTABLE AUTO REPAIR SHOP AND WAS TOLD IT WOUL... Read more

Incident date: May 1, 2019

Incident date: Aug 21, 2016

INTERMEDIATE WIPERS HAVE NEVER WORKED.

Incident date: Jul 1, 2018

TL* THE CONTACT OWNS A 2004 LEXUS ES. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 170,000.

Incident date: Jan 17, 2017

I HAD A CAR ACCIDENT APPROXIMATELY ONE MONTH AGO DUE TO SUDDEN UNINTENDED ACCELERATION AND LOSS OF STEERING IN A 2004 LEXUS ES330. I AM THE ONLY OWNER OF THE CAR AND I HAD IT SERVICED REGULARLY OVER THE PAST 13 YEARS. THE NIGHT OF MY ACCIDENT I LOST COMPLETE CONTROL OF MY CAR AS I ATTEMPTED TO MERGE... Read more

Crash

Incident date: Jan 17, 2017

Crash

Incident date: Jan 17, 2017

Crash

Incident date: Jun 18, 2016

THIS CAR -- PURCHASED IN 2003 -- HAS NEVER LEFT FLORIDA. IT RESIDES IN A HUMID, HOT AREA, PARKED OUTDOORS. ARE THE AIRBAGS IN THIS CAR SAFE? WILL THEY BE RECALLED? IF SO, WHEN? WHAT SHOULD I DO IN THE MEANTIME? THANK YOU.

Incident date: Apr 22, 2015

THE DRIVER WAS PULLING INTO A PARKING SPACE AT THE LOCAL TRAIN STATION. SHE WAS GOING FORWARD AT ABOUT 1 MPH WITH HER FOOT ON THE BRAKE PEDAL IN ORDER TO SLOW THE CAR DOWN AS SHE WAS APPROACHING THE CURB AT THE FRONT END OF THE PARKING SPACE. WITH HER FOOT ON THE BRAKE PEDAL, THE CAR SUDDENLY LUNG... Read more

Crash 1 injured

Incident date: Oct 17, 2014

ON A FRIDAY MORNING IN OCTOBER OF 2014, I DROVE FROM DC TO BALTIMORE.THE TOTAL DRIVING TIME WAS CLOSER TO NINETY MINUTES THAN THE USUAL HOUR, THE SIGNIFICANCE OF THIS WILL BECOME CLEAR LATER IN THIS MESSAGE. TEN MILES OUTSIDE OF BALTIMORE, I DID NOT FEEL WELL. EVENTUALLY PULLING INTO MY DAUGHTER'... Read more

Incident date: Jul 14, 2014

THERE IS A CRACK ON THE PASSENGER SIDE AIRBAG OF MY CAR. IT IS PROTRUDING AROUND THE AREA OF THE AIRBAG. I TOOK MY CAR TO THE LEXUS DEALERSHIP ON JULY 14, 2014, FOR THIS PROBLEM. ONLY TO BE TOLD THAT I WOULD NEED TO REPLACE MY DASH BOARD AND IT WOULD COST ME OVER 2,500 DOLLAR. I HAVE NEVER EXPERIE... Read more

Incident date: Jul 14, 2014

Incident date: May 7, 2014

WHILE STOPPED AT A TRAFFIC LIGHT, WITH MY FOOT ON THE BRAKE PEDAL, THE CAR LURCHED FORWARD. I WAS ABLE TO MAINTAIN CONTROL BY PRESSING FIRMLY ON THE BRAKE PEDAL. THIS HAS HAPPENED 3 TIMES IN THE LAST 2 WEEKS. THE 1ST 2 TIMES, I THOUGHT IT MIGHT BE ME, MAYBE MY FOOT SLIPPED HAD OFF THE BRAKE PEDAL AN... Read more

Incident date: Jan 24, 2008

CAR WAS PURCHASED NEW IN 2004. PROBLEM STARTED OCCURRING SHORTLY THEREAFTER. CAR HAS BAD HESITATION WHEN ACCELERATING CREATING A VERY SERIOUS SAFETY SITUATION. CAR HAS BEEN BACK TO THE DEALER TWICE. DEALER, KENNY KENT LEXUS IN EVANSVILLE, IN WILL NOT OR CANNOT CORRECT THE PROBLEM. THEY ALONG WI... Read more

Incident date: Sep 30, 2007

MY WIFE WAS PULLING INTO A PARKING SPOT AT A VERY LOW RATE OD SPEED. ACCELERATOR STUCK AND COULD NOT BE RELEASED. CAR SPED UP AND HIT FOUR OTHER CARS. TOTAL DAMAGE TO ALL CARS EXCEEDED $40,000.00 AND MY WIFE WAS INJURED WHEN AIR BAG INFLATED. *TR

Crash 1 injured

Incident date: Mar 31, 2007

ACCELERATION DELAY OF UP TO 2 FULL SECONDS. *JB

Incident date: Mar 31, 2007

ACCELERATION DELAY OF UP TO 2 FULL SECONDS. *JB

Incident date: Feb 3, 2007

TL* - THE CONTACT CALLED REGARDINGTHE 2004 LEXUS ES 330. THE CONTACT WAS TURNING INTO A PARKING SPACE AND THE CONTACT'S VEHICLE HESITATED AND THEN SUDDENLY ACCELERATED AND HIT THE VEHICLE PARKED DIRECTLY IN FRONT. THERE WERE NO WARNING INDICATORS. THE CONTACT'S VEHICLE SUSTAINED FRONT END DAMA... Read more

Crash

Incident date: Jul 15, 2006

THE VEHICLE SKID CONTROL (VSC) ON MY 2004 ES 330 ENGAGES ON NORMAL ROAD CONDITIONS MAKING THE VEHICLE UNPREDICTABLE AND UNSAFE. WHEN THE VSC ENGAGES THE COMPUTER TAKES OVER CONTROL OF THE ACCELERATION AND BREAKING SYSTEMS. ITS PRIMARY GOAL IS TO KEEP THE VEHICLE STRAIGHT. WHEN THE SYSTEM MALFUN... Read more

Incident date: Jul 18, 2006

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN A PARKING LOT, THE VEHICLE ACCELERATED FORWARD CRASHING INTO THE FRONT WINDOW OF A CREDIT UNION. THERE WERE NO INJURIES; THERE WAS PROPERTY DAMAGE AND A POLICE REPORT WAS FILED. PRIOR TO THE INCIDENT, THE TRANSMISSION WAS HESITATING AND LURCHING FORWA... Read more

Crash

Technical Service Bulletins, 2004 LEXUS ES

10 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	4
130000 VISIBILITY	2
100000 POWER TRAIN	1
190000 TIRES	1
200000 WHEELS	1
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	1

350000 EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any custome

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

350000 EQUIPMENT

Safety Recall and Service Campaign - Technician Certification Requirements

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97,

350000 EQUIPMENT

TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates

100000 POWER TRAIN

Auto matic Transmission Replacement kPrecautions

130000 VISIBILITY

Windshield Wiper Blade Maintenance and cleaning

130000 VISIBILITY

Spots in Window Glass - vehicle exterior

NHTSA Safety Investigations, LEXUS ES

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2007

UNWANTED ACCELERATION, FLOOR MAT

THE DRIVER SIDE FLOOR MAT WILL NOT INTERFERE WITH THE THROTTLE PEDAL IF PROPERLY SECURED USING THE RETAINING HOOKS PROVIDED BY TOYOTA.HOWEVER, IF THE ALL WEATHER MAT IS UNSECURED AND MOVES FORWARD FROM ITS INTENDED POSITION IT CAN ENTRAP THE THROTTLE PEDAL AT THE FULLY OPEN POSITION AFTER IT HAS BEE... N DEPRESSED.THIS CAN HAPPEN REGARDLESS OF WHETHER OR NOT ANOTHER MAT (CARPET) IS UNDERNEATH.WHEN THIS OCCURS, SOME OPERATORS REACT BY APPLYING THE BRAKE PEDAL MULTIPLE TIMES, DEPLETING THE BRAKING SYSTEM'S (VACUUM BASED) POWER ASSIST.STOPPING THE VEHICLE WITH UNASSISTED BRAKING WHILE THE THROTTLE IS FULLY OPEN REQUIRES SIGNIFICANT PEDAL FORCE, WHICH SOME OPERATORS DID NOT, OR WERE UNABLE TO, APPLY FOR THE REQUIRED DURATION.CONTINUED DRIVING IN THIS CONDITION RESULTS IN OVERHEATED BRAKES, WHICH FURTHER DIMINISHES THE BRAKING EFFECTIVENESS.SOME OPERATORS ATTEMPTED TO TURN THE VEHICLE OFF BY DEPRESSING THE ENGINE CONTROL BUTTON, HOWEVER THEY WERE UNAWARE THE BUTTON HAD TO BE DEPRESSED FOR THREE SECONDS TO STOP THE ENGINE WHEN THE VEHICLE IS IN MOTION; THIS FUNCTIONALITY WAS NOT EXPLAINED ADEQUATELY IN THE OWNER'S MANUAL.IN ODI INTERVIEWS, OWNER'S REPORTED THEY WERE UNAWARE THE ALL WEATHER MAT HAD THE POTENTIAL TO INTERFERE WITH THE THROTTLE PEDAL, ADVISING THAT THIS WAS NEVER PROPERLY EXPLAINED GIVEN THE SIGNIFICANT HAZARD IT REPRESENTED.OWNERS REPORTED SEVERAL EXPLANATIONS FOR WHY THE MAT WAS UNSECURED, INCLUDING THAT THE VEHICLE WAS DELIVERED IN THIS CONDITION (MOST COMMON REASON), OR THAT THEY HAD (UNWITTINGLY) INSTALLED THE MAT THEMSELVES, OR THAT ANOTHER PARTY, SUCH AS A CAR WASH ATTENDANT, HAD DISTURBED THE MAT WITHOUT THE OWNER'S KNOWLEDGE.ONE CONSUMER REPORTED THAT THEIR VEHICLE WAS DELIVERED WITHOUT THE RETAINING DEVICES INSTALLED.IN A SEPTEMBER 26, 2007 LETTER TO NHTSA, TOYOTA INDICATED THAT THEY WOULD CONDUCT A SAFETY RECALL TO REPLACE THE ALL WEATHER MAT WITH A REDESIGNED MAT.ACCORDING TO TOYOTA, THE NEW MAT DESIGN WILL REDUCE THE POTENTIAL FOR MAT INTERFERENCE WITH THE THROTTLE PEDAL.THE POPULATION NOTED ABOVE REPRESENTS THE NUMBER OF SUBJECT MATSTHAT HAVE BEEN SOLD IN THE UNITED STATES.SINCE TOYOTA CANNOT IDENTIFY WHICH VEHICLES MAY HAVE THE SUBJECT MATS, THEY WILL SEND A LETTER TO ALL REGISTERED OWNERS OF THE SUBJECT VEHICLES (ESTIMATED 750K) ADVISING THEM OF THE CONCERN AND REMEDY.A COPY OF THAT LETTER WILL BE POSTED TO NHTSA'S WEB SITE UNDER RECALL 07E-082; IT CONTAINS A DESCRIPTION OF THE CONDITION AND THE ACTIONS AN OPERATOR SHOULD TAKE IN THE EVENT THROTTLE ENTRAPMENT OCCURS WHILE DRIVING.THE FATALITY INCIDENT NOTED ABOVE OCCURRED IN JULY 2007 AND WAS INVESTIGATED BY NHTSA'S SPECIAL CRASH INVESTIGATIONS OFFICE.IT HAS NOT BEEN REPORTED ON A VEHICLE OWNER QUESTIONNAIRE.THE OPERATOR REPORTEDLY TRAVELLED AT SPEEDS IN EXCESS OF 100 MPH FOR AN ESTIMATED EIGHT MILES ON AN INTERSTATE IN CALIFORNIA BEFORE IT STRUCK TWO OTHER VEHICLES.ONE OF THE STRUCK VEHICLES AND THE SUBJECT VEHICLE CAUGHT FIRE.THE OCCUPANT OF THE STRUCK VEHICLE DID NOT EVACULATE AND DIED AT THE SCENE.THE SUBJECT VEHICLE DRIVER SUFFERED A BROKEN BONE.THE CALIFORNIA HIGHWAY PATROL IS INVESTIGATING THE INCIDENT ALSO.ODI DID NOT ISSUE AN INFORMATION REQUEST LETTER DURING THIS INVESTIGATION.THE TOYOTA REPORTS NOTED ABOVE WERE REPORTED DURING PRELIMINARY EVALUATION PE07-016 AND ARE CURRENT THROUGH APRIL 2007 FOR MY 2007 LEXUS ES350 ONLY.ODI DOES NOT HAVE FIELD EXPERIENCE DATA FROM TOYOTA FOR CAMRY VEHICLES.THROTTLE ENTRAPMENT DUE TO IMPROPERLY INSTALLED FLOOR MATS COULD BE A CONCERN IN ALL VEHICLES.THEREFORE, DRIVERS SHOULD ALWAYS ENSURE THEIR FLOOR MATS ARE PROPERLY AND SAFELY INSTALLED.THIS INCLRead more

DP, Closed , Model Year: 2005

VEHICLE SPEED CONTROL

IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO CO... MMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TRead more

LEXUS ES - All Years Overview

Complete safety history for the LEXUS ES across all model years (1997, 2025).

11 Total Recalls

852 Total Complaints

2 Investigations

120 Reported Crashes

26 Reported Fires

0 Reported Deaths

LEXUS ES - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	1	9	View
2024	2	9	View
2023	2	10	View
2022	0	9	View
2021	1	28	View
2020	1	19	View
2019	1	55	View
2018	0	8	View
2017	0	2	View
2016	0	13	View
2015	0	7	View
2014	0	3	View
2013	0	49	View
2012	0	35	View
2011	0	59	View
2010	0	46	View
2009	0	29	View
2008	0	78	View
2007	0	164	View
2006	0	12	View
2005	0	75	View
2004 (current)	0	21
2003	0	37	View
2002	0	48	View
2001	0	3	View
2000	0	9	View
1999	1	8	View
1998	1	3	View
1997	1	2	View
1996	0	2	View

Other LEXUS Models

Model	Recalls	Complaints
LS	421	284	View
RX	420	1,181	View
TX	406	75	View
LX	353	73	View
NX	352	296	View
NX HYBRID	310	13	View
LS HYBRID	256	5	View
RZ	252	29	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2004 LEXUS ES

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2004 LEXUS ES

Most Affected Components

NHTSA Safety Investigations, LEXUS ES

LEXUS ES - All Years Overview

LEXUS ES - Year by Year

Other LEXUS Models