UPPER RIGHT MOTOR MOUNT HAS BEEN REPLACED 3 TIMES. NOW CAR IS VIBRATING BETWEEN 45-60 AND HAS NO POWER AND IS TAKING UP TO 1-2 MINUTE'S.
PASSENGER AIR BAG LIGHT CAME ON ABOUT 6 MONTHS AGO AND WON'T CUT OFF,I HAVEN'T BEEN IN A CAR ACCIDENT NOR HAS MY AIRBAG EMPLODED, HAD IT LOOK AT BY MECHANIC AT AUTO SHOP WHERE I GET MY OIL CHANGES AND SUCH HE DIDN'T RECOGNIZE ANY PROBLEMS,CALLED LEXUS DEALERSHIP AND THEY WANT TO CHARGE AN ARM AND A LEG JUST TO LOOK AT IT.
I STARTED MY CAR AND ALL OF THE SUDDEN, AIR BAG LIGHT CAME ON. I NEVER HAD AN ACCIDENT, AIRBAGS WERE NEVER DEPLOYED, I CHECKED ALL THE WIRES AND EVEN UNPLUGGED THE BATTERY FOR GOOD 10 MINUTES AND THE LIGHT WILL NOT GO OFF. IN CASE OF AN ACCIDENT, MY CAR WILL NOT DEPLOY AIR BAGS AND IT CREATES A POTENTIAL THREAT THAT IT CAN BE AN INSTA-DEATH, ESPECIALLY WITH A STEERING WHEEL IN FRONT OF YOUR FACE.
PASSENGER SIDE AIRBAG COVER IS SEPARATING FROM DASHBOARD AND APPEARS TO HAVE PRESSURE BEHIND IT. VINYL IS CRACKED ON TOP SIDE OF AIRBAG COVER.
THE SEAT BELT FOR PASSENGER SIDE AND THE SEAT ASSEMBLY MALFUNCTIONED WHEN MY PASSENGER BUCKLED HIS SEAT BELT. THERE WAS A POPPING SOUND AND THEN THE AIRBAG LIGHT CAME ON. THE SYSTEM WAS RE CALIBRATED AT THE DEALERSHIP BUT I CONTINUE TO HAVE SPORADIC PROBLEMS WITH THIS ISSUE. I CANNOT HAVE A PASSENGER DUE TO THIS ISSUE.
THE SEAT BELT FOR PASSENGER SIDE AND THE SEAT ASSEMBLY MALFUNCTIONED WHEN MY PASSENGER BUCKLED HIS SEAT BELT. THERE WAS A POPPING SOUND AND THEN THE AIRBAG LIGHT CAME ON. THE SYSTEM WAS RE CALIBRATED AT THE DEALERSHIP BUT I CONTINUE TO HAVE SPORADIC PROBLEMS WITH THIS ISSUE. I CANNOT HAVE A PASSENGER DUE TO THIS ISSUE.
TAKATA RECALL MY 2004 LEXUS ES 330 HAS A MALFUNCTIONING PASSENGER SIDE AIRBAG. THERE IS A LIGHT THAT SAYS PASSENGER AIRBAG OFF THAT IS ILLUMINATED. ALSO, THERE IS A GAP IN THE HOUSING WHERE THE AIRBAG IS LOCATED ON THE DASH OF THE PASSENGER SIDE. I AM CONCERNED THERE HAS BEEN NO FORMAL RECALL ON THIS ISSUE. THERE ARE SEVERAL COMPLAINTS ONLINE FROM CONSUMERS WITH SAME ISSUE ON THE SAME MAKE/MODEL. PLEASE ADD THIS VEHICLE TO THE RECALL.
I WAS DRIVING AT 9:30AM CST ON 7/27/16 WHEN MY CAR EXPERIENCE UNINTENTIONAL ACCELERATION FOR ABOUT 1.5 MILES. MY CAR REFUSED TO SLOW DOWN, EVEN WHILE I HAD THE BRAKES APPLIED. I HAVE HAD MY CAR SENT TO LEXUS HEADQUARTERS TO BE INVESTIGATED.
WHEN STARTING THE LEXUS ES 330 2004 FOR THE FIRST TIME IN THE DAY IT MAKES A HORRIBLE SOUND THAT LASTS ABOUT 5 SECONDS WHILE STILL PARKED THEN WHEN DRIVING IT SEEMS LIKE I AM FORCING IT DO ACCELERATE. AFTER BEING WARMED UP IT IS FINE AND AFTER SUBSEQUENT STARTS IT DOES NOT MAKE THAT NOISE.
WHEN STARTING THE LEXUS ES 330 2004 FOR THE FIRST TIME IN THE DAY IT MAKES A HORRIBLE SOUND THAT LASTS ABOUT 5 SECONDS WHILE STILL PARKED THEN WHEN DRIVING IT SEEMS LIKE I AM FORCING IT DO ACCELERATE. AFTER BEING WARMED UP IT IS FINE AND AFTER SUBSEQUENT STARTS IT DOES NOT MAKE THAT NOISE.
WHEN STARTING THE LEXUS ES 330 2004 FOR THE FIRST TIME IN THE DAY IT MAKES A HORRIBLE SOUND THAT LASTS ABOUT 5 SECONDS WHILE STILL PARKED THEN WHEN DRIVING IT SEEMS LIKE I AM FORCING IT DO ACCELERATE. AFTER BEING WARMED UP IT IS FINE AND AFTER SUBSEQUENT STARTS IT DOES NOT MAKE THAT NOISE.
WITHOUT ANY INCIDENTS, OUR DASHBOARD LIGHT FOR THE AIRBAGS CAME ON. THE DEALER SAYS THE ENTIRE PART IS IN AN ELECTRICAL HOUSING IN THE PASSENGER SEAT AND IT TO BE REPLACED AS A WHOLE PART AT A COST OF $4000. A SEPARATE MECHANIC WE HAVE USED LONG TERM SAYS IT IS THE ENTIRE DRIVERS SEAT THAT NEEDS TO BE REPLACED NOT THE PASSENGER SIDE AND THIS ONE IS AT A COST OF $6000. THEY BOTH STATE IT'S NOT PART OF THE RECENT AIRBAG RECALLS. THEY KNOW THE AIRBAGS HAVE NOT INFLATED, YET CANNOT GUARANTEE THAT THEY WILL INFLATE IN THE EVENT OF AN ACCIDENT. THE VEHICLE HAS BEEN IN OUR POSSESSION AS ORIGINAL OWNERS AND NO ONE ELSE DRIVES THIS VEHICLE. IT HAS NEVER BEEN IN AN ACCIDENT OR FENDER BENDER OR ANYTHING. THE LIGHT CAME ON ONE MORNING AFTER IT HAD BEEN PARKED IN OUR DRIVEWAY ALL NIGHT. WE DON'T PARK ON THE STREET.
SINCE I PURCHASED THIS VEHICLE IN 2008 I HAD THE PROBLEMS WITH THE CAR JERKING BETWEEN 40-60MPH AND HAD THE DEALER TO INVESTIGATE MY CONCERNS WHICH I TOOK THE CAR TO A LEXUS DEALERSHIP FOR DIAGNOSIS OF THE PROBLEMS WHICH THEY NEVER FOUND; I WAS THEN TOLD THAT THIS PROBLEM OCCURS IN ALL 2004 330ES AND THE PROBLEM WASN'T DETECTED. SO I DROVE THIS CAR FOR ALL THE YEARS I HAVE IT WITH THE SAME PROBLEMS; UNTIL 12/19/2015 THE PROBLEM CONTINUED WHEN I WAS ENROUTE TO ANOTHER TOWN AND THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN JERKING AND SLOWED DOWN AND I COULD NO LONGER ACCELERATE THE ENGINE; WHEN DOING SO THE CAR MADE AN ARKWARD SOUND; SO I BEGAN TO TURN AROUND AND HEAD BACK HOME FROM WHERE I WAS IT WAS 8 MILES BACK; AND THE CAR WAS JERKING AND SHAKING TO WHERE IT WAS ABOUT TO SHUT DOWN COMPLETELY AND STILL PULLING; I HAD MY CAR TOWED TO THE DEALERSHIP AND LEFT IT OVER THE WEEKEND; AND THEY FINALLY FOUND THE PROBLEM CODE P0303 CYLINDER 3 MISFIRE AND PO353 IGNITION COIL, WHICH WAS THE PROBLEM ALL ALONG BUT THEY COULDN'T FIND IT BECAUSE AT THE TIME THERE WAS NO LIGHT INDICATOR ON; BUT NOW THAT THE WARRANTY EXPIRED FOR WHICH THE DEALER I PURCHASED THE VEHICLE WAS RELIABLE FOR THE PAYMENT. $500 LATER THE PROBLEM DISCOVERED. ALSO RECALL ON THE ISSUE BUT NOT THE VEHICLE I OWN; SINCE I EXPERIENCED THE SAME PROBLEMS I FEEL THAT THE RECALL SHOULD HAVE INCLUDED MY VEHICLE AND A REFUND DUE.
SINCE I PURCHASED THIS VEHICLE IN 2008 I HAD THE PROBLEMS WITH THE CAR JERKING BETWEEN 40-60MPH AND HAD THE DEALER TO INVESTIGATE MY CONCERNS WHICH I TOOK THE CAR TO A LEXUS DEALERSHIP FOR DIAGNOSIS OF THE PROBLEMS WHICH THEY NEVER FOUND; I WAS THEN TOLD THAT THIS PROBLEM OCCURS IN ALL 2004 330ES AND THE PROBLEM WASN'T DETECTED. SO I DROVE THIS CAR FOR ALL THE YEARS I HAVE IT WITH THE SAME PROBLEMS; UNTIL 12/19/2015 THE PROBLEM CONTINUED WHEN I WAS ENROUTE TO ANOTHER TOWN AND THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN JERKING AND SLOWED DOWN AND I COULD NO LONGER ACCELERATE THE ENGINE; WHEN DOING SO THE CAR MADE AN ARKWARD SOUND; SO I BEGAN TO TURN AROUND AND HEAD BACK HOME FROM WHERE I WAS IT WAS 8 MILES BACK; AND THE CAR WAS JERKING AND SHAKING TO WHERE IT WAS ABOUT TO SHUT DOWN COMPLETELY AND STILL PULLING; I HAD MY CAR TOWED TO THE DEALERSHIP AND LEFT IT OVER THE WEEKEND; AND THEY FINALLY FOUND THE PROBLEM CODE P0303 CYLINDER 3 MISFIRE AND PO353 IGNITION COIL, WHICH WAS THE PROBLEM ALL ALONG BUT THEY COULDN'T FIND IT BECAUSE AT THE TIME THERE WAS NO LIGHT INDICATOR ON; BUT NOW THAT THE WARRANTY EXPIRED FOR WHICH THE DEALER I PURCHASED THE VEHICLE WAS RELIABLE FOR THE PAYMENT. $500 LATER THE PROBLEM DISCOVERED. ALSO RECALL ON THE ISSUE BUT NOT THE VEHICLE I OWN; SINCE I EXPERIENCED THE SAME PROBLEMS I FEEL THAT THE RECALL SHOULD HAVE INCLUDED MY VEHICLE AND A REFUND DUE.
THE PASSENGER SIDE AIRBAG IS SPLITTING OR BUSTING AROUND THE TOP OF IT, WHERE IT ATTACHES TO THE REST OF THE DASHBOARD. NOT SURE HOW THIS AFFECTS THE AIRBAG AS FAR AS ITS PERFORMANCE IF IN AN ACCIDENT. OR IF IT CONTINUES TO SPLIT WILL THE AIRBAG DEPLOY.
THE PASSENGER SIDE AIRBAG SEEM TO HAVE DEVELOPED A TEAR AROUND THE TOP EDGE. NOT SURE IF THIS AFFECTS THE DEPLOYMENT OF THE AIRBAG. AFTER DOING A SEARCH ON TH WEB THIS PROBLEM IS VERY COMMON FOR LEXUS ES 330 OF 2003 ONWARDS
TL* THE CONTACT OWNS A 2004 LEXUS ES 330. WHILE DRIVING APPROXIMATELY 20 MPH, THE ACCELERATOR PEDAL BECAME UNRESPONSIVE AND CAUSED THE VEHICLE TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED UNKNOWN REPAIRS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
NO ACCIDENT- THE PASSENGER AIR BAG- THE COVER IS RAISE AND THE EDGES TURNED UP AS IF READY TO OPEN-WE FEAR DAMAGE TO THE PASSENGER OR DRIVER -THE NEWS TODAY SAID THERE IS A RECALL-WHAT DO WE DO. *TR
TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE VEHICLE ACCELERATED AND WHEN ATTEMPTING TO ENGAGE THE BRAKES IT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A CURB, FLIPPED OVER AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
Crash
1 injured
TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE VEHICLE ACCELERATED AND WHEN ATTEMPTING TO ENGAGE THE BRAKES IT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A CURB, FLIPPED OVER AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
Crash
1 injured
WHILE THE CAR WAS GARAGED OVERNIGHT, THE PASSENGER SIDE AIRBAG IN THE DASHBOARD CRACKED AND IS NOW PARTIALLY EXPOSED. I CALLED LEXUS AND THEY ASKED ME TO TAKE THE CAR IN TO MY LOCAL LEXUS DEALERSHIP. I DID. WHILE THEY REVIEWED THE ISSUE, THEY ALSO COMPLETED SERVICE ON A RECALL OF THE PASSENGER SIDE SEAT BELT. I WAS THEN TOLD THAT THE AIRBAG WAS NOT COVERED UNDER WARRANTY, BUT THEY WOULD SUBMIT A CLAIM TO LEXUS. THE CLAIM WAS DENIED. THEY SAID, THE WARRANTY IS SIX YEARS/70,000 MILES. WHILE THE CAR IS UNDER 70,000 MILES THE CAR IS TEN YEARS OLD. THE CHARGE TO FIX THE CRACKED AIRBAG IS $3500.00 MY ARGUMENT TO THEM WAS: 1. THE AIRBAG IS NOT A "WEAR AND TEAR" ITEM. THE AIRBAG IS A SAFETY ITEM THAT SHOULD LAST THE LIFETIME OF THE CAR. 2. LEXUS FIXED THE OTHER SAFETY ITEM A SEAT BELT, SO THEY SHOULD FIX THE AIRBAG. 3. LEXUS COULD NOT GUARANTEE THAT THE AIRBAG WOULD FUNCTION PROPERLY. I INFORMED THEM THAT I HAD TWO TEENAGERS WHO ARE DRIVING AND ASKED: A. WILL THE AIRBAG DEPLOY PROPERLY IF THE CAR IS IN AN ACCIDENT? B. WILL THE AIRBAG DEPLOY UNEXPECTEDLY WHILE DRIVING? LEXUS COULD NOT ANSWER THE QUESTIONS TO MY SATISFACTION. I DO BELIEVE THIS IS A DESIGN FLAW IN THE ES 330 THAT COULD POTENTIALLY HARM THE DRIVER AND PASSENGERS. *TR
WHILE THE CAR WAS GARAGED OVERNIGHT, THE PASSENGER SIDE AIRBAG IN THE DASHBOARD CRACKED AND IS NOW PARTIALLY EXPOSED. I CALLED LEXUS AND THEY ASKED ME TO TAKE THE CAR IN TO MY LOCAL LEXUS DEALERSHIP. I DID. WHILE THEY REVIEWED THE ISSUE, THEY ALSO COMPLETED SERVICE ON A RECALL OF THE PASSENGER SIDE SEAT BELT. I WAS THEN TOLD THAT THE AIRBAG WAS NOT COVERED UNDER WARRANTY, BUT THEY WOULD SUBMIT A CLAIM TO LEXUS. THE CLAIM WAS DENIED. THEY SAID, THE WARRANTY IS SIX YEARS/70,000 MILES. WHILE THE CAR IS UNDER 70,000 MILES THE CAR IS TEN YEARS OLD. THE CHARGE TO FIX THE CRACKED AIRBAG IS $3500.00 MY ARGUMENT TO THEM WAS: 1. THE AIRBAG IS NOT A "WEAR AND TEAR" ITEM. THE AIRBAG IS A SAFETY ITEM THAT SHOULD LAST THE LIFETIME OF THE CAR. 2. LEXUS FIXED THE OTHER SAFETY ITEM A SEAT BELT, SO THEY SHOULD FIX THE AIRBAG. 3. LEXUS COULD NOT GUARANTEE THAT THE AIRBAG WOULD FUNCTION PROPERLY. I INFORMED THEM THAT I HAD TWO TEENAGERS WHO ARE DRIVING AND ASKED: A. WILL THE AIRBAG DEPLOY PROPERLY IF THE CAR IS IN AN ACCIDENT? B. WILL THE AIRBAG DEPLOY UNEXPECTEDLY WHILE DRIVING? LEXUS COULD NOT ANSWER THE QUESTIONS TO MY SATISFACTION. I DO BELIEVE THIS IS A DESIGN FLAW IN THE ES 330 THAT COULD POTENTIALLY HARM THE DRIVER AND PASSENGERS. *TR
TL* THE CONTACT OWNED A 2004 LEXUS ES 330. WHILE DRIVING 35 MPH, THE VEHICLE WAS STRUCK BY A DEER AND DAMAGED THE VEHICLE. THE CONTACT CONTINUED DRIVING AND SMELLED TRANSMISSION AND/OR BRAKE FLUID. THE INSTRUMENT PANEL ILLUMINATED, THE WINDSHIELD WIPERS ACTIVATED, AND THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000. UPDATED 11/20/14*LJ THE CONSUMER STATED THE COLLISION WITH THE DEAR WAS ON JULY 24, 2014. INSURANCE DID NOT PAY UNTIL AUGUST 11, 2014; AFTER THE FIRE AND BEFORE THE REPAIR. UPDATED 8/4/2015*JS
Crash
Fire
TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT SEAT OCCUPANT SENSOR HAD FAILED AND IN ORDER TO REMEDY THE FAILURE THE ENTIRE SEAT NEEDED TO BE REPLACED. THE DEALER RESET THE AIR BAG LIGHT BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED AND NOW HAD DEVELOPED A TICKING NOISE THAT CAN BE HEARD COMING FROM THE PASSENGER AIR BAG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 67,083. UPDATED 10/30/14*LJ UPDATED 4/27/2015 *JS
TL* THE CONTACT OWNS A 2004 LEXUS ES 330. WHILE PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE HEADLIGHT WAS NOT ILLUMINATED. THE CONTACT STATED THE DRIVER AND PASSENGER HEADLIGHT WOULD INTERMITTENTLY FAIL BUT BOTH HAD NEVER FAILED SIMULTANEOUSLY. THE CONTACT REPLACED THE HEADLIGHT BULBS YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT TWO COMPUTERS THAT CONTROLLED THE EXTERIOR LIGHTING AND THE HEADLIGHTS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
IGNITION KEY HOUSING/CASE CONTAINING METAL KEY BLADE AND ELECTRONIC REMOTE TRANSMITTER FOR UNLOCKING/LOCKING DOOR CRACKED ALLOWING TRANSMITTER TO FALL OUT. INQUIRY WAS MADE WITH DEALERSHIP ON REPLACEMENT. INFORMED KEY NOT COVERED BY WARRANTY - CONSIDERED TO BE LIKE TIRES OR WIPER BLADES. REPLACEMENT COST $200.00 PER KEY. USED TAPE TO HOLD KEY AND TRANSMITTER TOGETHER AND USED SECOND REMOTE KEY. SECOND KEY HOUSING CRACKED SEVERAL MONTHS LATER. USED TAPE TO ALSO HOLD TOGETHER. KEY CASE CAME APART IN GROCERY STORE PARKING LOT AND TRANSMITTER WAS LOST. KEY WOULD UNLOCK DOOR BUT CAR WOULD NOT START. FEMALE STRANDED ALONE AT NIGHT WITHOUT TRANSPORTATION. CALLED WRECKER - QUOTED $80 FOR NIGHT PICKUP AND TOW TO DEALERSHIP. A FRIEND WAS ABLE TO PROVIDE ASSISTANCE AND RIDE HOME INSTEAD. NEXT DAY, BEFORE TOWING, CALLED DEALERSHIP TO INQUIRE WHAT WOULD CAUSE CAR NOT TO START. INFORMED CAR WILL NOT START WITHOUT CHIP INSIDE (LOST) TRANSMITTER. RETURNED TO CAR WITH SECOND (CRACKED) KEY AND WAS ABLE TO START AND DRIVE HOME. KEY HOUSING DESIGN IS DEFECTIVE AND MANUFACTURE IS WELL AWARE OF THE ISSUE GOING BACK 10 YEARS FOR LEXUS AND TOYOTA MODELS. WILL NOT REPLACE BROKEN KEYS WITHOUT PAYMENT OF $200.00 PER REPLACEMENT KEY !!! THIS IS A RIPOFF !!! INTERNET SEARCH AND CONVERSATIONS WITH OTHER LEXUS OWNERS CONFIRM SAME EXPERIENCES. LEXUS MAKES A DEFECTIVE KEY FOR PROBABLY $10 COST AND WANTS CONSUMER TO PAY $200 TO REPLACE. BROKEN PLASTIC KEY HOUSING CAN CUT SKIN ON FINGERS. LOST TRANSMITTER MAKES THE REST OF KEY WORTHLESS. LEAVES OWNER STRANDED AND POSSIBLY INCURRING TOWING FEES BECAUSE OF A CHEAP PLASTIC KEY HOUSING THAT MANUFACTURE WILL NOT FIX OR REPLACE. *TT
TL* THE CONTACT OWNS A 2004 LEXUS ES330. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING TO SHIFT FROM SECOND TO THIRD, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ELECTRONIC CONTROL SYSTEM HESITATED AND AS A RESULT, THE COMPUTER MODULE WOULD NEED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OPERATING UP TO THEIR STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 70,000.
I HAD NO PROBLEMS WITH MY 2004 LEXUS 300SE UNTIL I RAN THROUGH A BUILDING. MY CAR ONLY HAD 16,000 MILES ON IT AND I NEVER EXPERIENCED BRAKING PROBLEMS, ACCELERATION PROBLEMS OR ANYTHING OF THE SORT. I DID CALL THE DEALERSHIP WHEN RECALLS WERE VERY BIG NEWS IN THE MEDIA BUT WAS TOLD MY MODEL WAS NOT ON ANY LISTS FOR RECALL. I DROVE MY CAR TO THE TAILOR SHOP...I TURNED IN THE SHOPPING CENTER WITH NO PROBLEM..I TURNED INTO THE PARKING PLACE IN FRONT OF THE TAILOR SHOP AND THE CAR WOULD NOT STOP. I PRESSED THE BRAKE BUT THE CAR JUST WENT INTO LUNGE MODE AND INSTEAD OF STOPPING WENT FASTER. I HAD MY BRAKE PRESSED ALL THE WAY TO THE FLOORBOARD. THANK GOD THE LADY IN THE TAILOR SHOP WAS IN THE BACK OF THE STORE BECAUSE MY CAR DID NOT COME TO REST UNTIL IT WAS INSIDE THE STORE AND PINNED AT A WALL. PEOPLE CAME OUT FROM OTHER STORES..SMOKE EVERYWHERE...THEY CAME TO MY WINDOW AND TOLD ME TO TURN THE KEY OFF. THE WHEELS WERE STILL SPINNING BUT MY FOOT WAS NOT ON THE ACCELERATOR - THE WHEELS CAME TO A STOP WHEN I TURNED OFF THE IGNITION. MY CAR WAS CONSIDERED A TOTAL LOSS. DAMAGE TO THE BLDG INCLUDED ALL OF THEIR FRONT GLASS AND INTERIOR. I DON'T KNOW A FINAL FIGURE ON THE THIRD PARTY DAMAGE. MY INSURANCE COVERED THE CLAIM BUT I TRULY FEEL THIS IS A LEXUS ISSUE AND THEY SHOULD BE HELD RESPONSIBLE AS THE ACCELERATOR APPARENTLY STUCK AND NOTHING WOULD STOP IT UNTIL I TURNED OFF THE ENGINE. *TR
Crash
1 injured
THE FLANGE NUT THAT HOLDS THE SEATBELT RECEIVER TO THE FRONT PASSENGER SEAT BOLT CAME OFF, ALLOWING THE SEATBELT RECEIVER TO COMPLETELY DISENGAGE FROM THE SEAT. THIS IS A SERIOUS SAFETY CONCERN. *TR
TL*THE CONTACT OWNS A 2004 LEXUS ES 330. THE CONTACT STATED AS HE STARTS THE ENGINE THE RPMS INCREASED EXCESSIVELY AND REMAINED THAT WAY AS HE MOVED THE GEAR SHIFT OUT OF PARK. THE VEHICLE WOULD JUMP FORWARD CAUSING THE ACCELERATOR PEDAL TO STICK AND THE VEHICLE WOULD NOT ACCELERATE. WHILE PARKING THE VEHICLE WITH THE BRAKE ENGAGED AND THE GEAR SHIFT WAS IN REVERSE, THE VEHICLE ACCELERATED FORWARD. THE FAILURE CAUSED THE CONTACT TO CRASH INTO THE GARAGE AND DAMAGE THE FRONT BUMPER. NO ONE WAS INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WILL BE CONTACTED AT A LATER DATE. THE FAILURE MILEAGE WAS 40,000. UPDATED 06/03/11 *BF UPDATED 06/13/11
Crash
ON 2/25/2011, I DROVE THE CAR 15 MINUTES ON THE I-5 FREEWAY TO LA JOLLA. THE CAR WAS THEN PARKED FOR 2 HOURS SO THE ENGINE WAS COLD. I STARTED IT, BACKED OUT OF PARKING PLACE, AND ACCELERATED SLIGHTLY TO PASS ANOTHER CAR BACKING UP. I WAS EXITING A CONDO COMPLEX AND SPEED WAS GENERALLY UNDER 10-15 MPH GOING OVER SPEED BUMPS. THE TOTAL DISTANCE TRAVELED WAS ABOUT 150 FEET ON GENTLE, 5 DEGREES?, DOWNHILL GRADE, GENERALLY COASTING WITH SLIGHT PRESSURE ON THE BRAKE PEDAL, TO REACH THE EXIT WHICH WAS AT A STREETLIGHT AT A BUSY STREET. THE LIGHT WAS RED SO I GENTLY INCREASED THE FORCE ON THE BRAKE PEDAL. I THEN SENSED THAT THE BRAKE WAS SUDDENLY NOT STOPPING THE CAR. I APPLIED AS MUCH FORCE AS POSSIBLE AND COULD NOT COME TO A COMPLETE STOP. I SHIFTED THE CAR INTO NEUTRAL AND THE PRESSURE BEING APPLIED TO THE BRAKES STOPPED THE CAR INSTANTLY. THE ENGINE RACED LIKE I HAD NEVER EXPERIENCED BEFORE. I THEN TURNED THE IGNITION TO OFF. I SHIFTED THE TRANSMISSION INTO PARK. KNOWING OF THE PROBLEM WITH FLOOR MATS AND ACCELERATOR PEDAL PROBLEMS, I REACHED DOWN AND PULLED THE FLOOR MAT TOWARDS THE SEAT AND AWAY FROM BRAKE AND ACCELERATOR PEDALS. I RESTARTED THE CAR. THERE WERE NO FURTHER PROBLEMS. *TR
WHEN BRAKING AND SLOWLY TURNING LEFT TO COME TO A STOP IN A PARKING SPACE AT A WAL-MART PARKING LOT MY CAR SUDDENLY ACCELERATED UNCONTROLLABLY AT SUCH A FAST SPEED THAT MY CAR CRASHED INTO A METAL POLE AND PUSHED A PARKED STATION WAGON FACING MY CAR BACK FAR INTO ANOTHER ISLE. MY FOOT WAS DEFINITELY BRAKING THE WHOLE TIME.!!!! MY CAR UNEXPECTEDLY ACCELERATED AT A VERY HIGH SPEED WHILE I PRESSED THE BRAKE. I HAVE IN MY POSSESSION A SURVEILLANCE TAPE OF THE ACCIDENT TAKEN BY WAL-MART. AS A RESULT I HURT MY BACK AND NECK AND WAS VERY UPSET THAT I COULD HAVE KILLED PEOPLE WALKING IN THAT PARKING LOT. I AM POSITIVE THAT THE BRAKING SYSTEM IN MY CAR MALFUNCTIONED.
Crash
1 injured
WHEN BRAKING AND SLOWLY TURNING LEFT TO COME TO A STOP IN A PARKING SPACE AT A WAL-MART PARKING LOT MY CAR SUDDENLY ACCELERATED UNCONTROLLABLY AT SUCH A FAST SPEED THAT MY CAR CRASHED INTO A METAL POLE AND PUSHED A PARKED STATION WAGON FACING MY CAR BACK FAR INTO ANOTHER ISLE. MY FOOT WAS DEFINITELY BRAKING THE WHOLE TIME.!!!! MY CAR UNEXPECTEDLY ACCELERATED AT A VERY HIGH SPEED WHILE I PRESSED THE BRAKE. I HAVE IN MY POSSESSION A SURVEILLANCE TAPE OF THE ACCIDENT TAKEN BY WAL-MART. AS A RESULT I HURT MY BACK AND NECK AND WAS VERY UPSET THAT I COULD HAVE KILLED PEOPLE WALKING IN THAT PARKING LOT. I AM POSITIVE THAT THE BRAKING SYSTEM IN MY CAR MALFUNCTIONED.
Crash
1 injured
TL*THE CONTACT OWNS A 2004 LEXUS ES330. WHILE PARKING, THE VEHICLE SUDDENLY JUMPED WHEN SHIFTED INTO DRIVE. THE VEHICLE ACCELERATED OVER A CEMENT BLOCK, WENT UPHILL AND CRASHED INTO BUSHES AND ROCKS. THE CONTACT SUFFERED MINOR INJURIES. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT A REPRESENTATIVE WOULD INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 25,790 AND THE CURRENT MILEAGE WAS 25,794.
Crash
1 injured
2004 LEXUS ES330. CONSUMER STATES RECURRING PROBLEMS WITH BRAKES *TGW THE CONSUMER STATED THE DEALER REPLACED THE MASTER CYLINDER THREE TIMES. DESPITE HAVING THE MASTER CYLINDER REPLACED, THE CONSUMER CONTINUED TO HAVE BRAKE ISSUES. ON THE THIRD VISIT, THE BRAKE CALIPER AND BRAKE BOOSTER WERE REPLACED. ON THE FOURTH VISIT, THEY REPLACED THE ABS ACTUATOR. THE CONSUMER WAS INFORMED BY THE DEALER THAT THE PROBLEMS SHE WAS EXPERIENCING WERE NORMAL. *JB
ON A SUNNY SATURDAY AFTERNOON, JULY 31, 2010, I ATTEMPTED TO MAKE A U-TURN IN THE PARKING LOT. WHILE I TURNED LEFT, PULLING INTO A PARKING SPACE, MY VEHICLE SURGED FORWARD WITH A SUDDEN ACCELERATION AND RAN OVER THE CURB. I STEPPED ON THE BRAKE PEDAL, BUT IT DID NOT STOP. I CHANGED THE GEAR TO THE "P" POSITION AND HEARD A LOUD NOISE WHEN THE GEAR WAS MOVED THROUGH THE "N" POSITION. IT STRUCK A LAMP POST BEFORE STOPPING. THE VEHICLE WAS INSPECTED AT LEXUS OF BELLEVUE, WA, ON AUGUST 11, 2010, BUT THEY DENIED ANY VEHICLE MALFUNCTION. *TR
2004 LEXUS ES330. CONSUMER STATES ACCELERATOR PROBLEMS *TGW THE CONSUMER STATED WHEN SHE CHANGED THE GEAR FROM PARK TO REVERSE, THE VEHICLE SUDDENLY ACCELERATED, HIT A FENCE AND CONTINUED TO ACCELERATE EVEN THOUGH HER FOOT WAS ON THE BRAKE. THE CONSUMER BELIEVED THE ACCELERATOR BECAME STUCK. *JB
Crash
WHILE DRIVING, MY TRANSMISSION FAILED ON MY 2004 LEXUS ES330 WITH 97,000 MILES. CARS WERE SWERVING TO AVOID HITTING ME AS MY CAR ALMOST CAME TO A STOP WHILE DRIVING ON A BUSY ROAD. LEXUS CORPORATE GAVE ME HALF OFF THE PARTS FOR THE TRANSMISSION AND THE DEALER GAVE ME HALF OFF OF LABOR. HOWEVER, TRANSMISSIONS ARE NOT SUPPOSED TO FAIL ON 1984 BUICKS, LET ALONE 2004 LEXUS' WITH UNDER 100,000 MILES. *TR
2004 LEXUS ES 330. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED SHE WAS CERTAIN THE SUDDEN ACCELERATION SHE EXPERIENCED WHICH CAUSED THE VEHICLE TO SURGE FORWARD WHILE ATTEMPTING TO PARK WAS DUE TO THE FAULTY FLOOR MAT THAT BECAME STUCK UNDER THE ACCELERATOR PEDAL. THERE WAS MINOR DAMAGE TO THE VEHICLE. THE DEALERSHIP CLAIMED THE PINS THAT HELD THE MATS IN PLACE HAD BROKEN. THEY CLAIMED THERE WAS NOTHING ELSE WRONG WITH THE VEHICLE. *JB
Crash
I HAVE A 2004 LEXUS ES330 WITH ACCELERATOR PROBLEMS. MY INITIAL PROBLEM WAS AS I COME TO A STOP LIGHT AND IT TURNS GREEN, BEFORE I HAVE TO STOP I WOULD ACCELERATE AND THERE WOULD BE A HESITATION WHERE THE ENGINE FEELS LIKE IT IS STALLING. IT WOULD THEN ACCELERATE WITH A THUMP. I TOOK IT IN TO THE LEXUS DEALER IN HAWAII (OAHU) AND THEY RECOGNIZED IT AS A COMPUTER PROGRAM PROBLEM THAT TELLS THE CAR WHEN TO ACCELERATE. I WAS TOLD THAT THEY CAN "TRY" TO FIX IT BY CHANGING THE COMPUTER CHIP AND RESETTING THE MEMORY IN THE COMPUTER. HOWEVER, THEY SAID THAT IT WOULD EITHER FIX THE PROBLEM OR CREATE OTHER ACCELERATOR PROBLEMS. THEY KNOW THAT THIS PROBLEM EXISTS. IT FIXED MY INITIAL PROBLEM BUT HAS CAUSED OTHER PROBLEMS SUCH AS CAR NOW JERKS UPON ACCELERATING WHILE TRAVELING 5-15 MPH. FROM A STOP, MY CAR SOMETIMES HESITATES AND THEN ACCELERATES WHEN I STEP ON THE GAS PEDAL. I KNOW OTHER LEXUS OWNERS HAVE COMPLAINED AS WELL AS CAMRY OWNERS THAT HAVE A V6 ENGINE AND THE SAME TRANSMISSION AS THE LEXUS ES330. YOU CAN GOOGLE IT. *TR
S10 APPROPRIATE HANDLING-LETTER FROM REGARDING SAFETY COMPLAINTS REGARDING THE 2004 LEXUS ES 330 *TGW THE CONSUMER STATED THE LEFT UPPER STRUT MOUNT BOLT WAS LOOSE, THE WIRING SYSTEM WAS DEFECTIVE IN WHICH THE HOOD CARPET, OXYGEN SENSOR WIRES AND RADIATOR HOSE CAUGHT ON FIRE, BUT MANAGED TO GO OUT BY ITSELF. THE DEALER CONCLUDED THAT NO CONCLUSIVE CAUSE TO THE UNDER HOOD FIRE WAS FOUND. ALSO THE BRAKES WERE DEFECTIVE. THE CONSUMER HAD DIFFICULTY STOPPING WHEN A VEHICLE IN FRONT OF HIM SLOWED DOWN TO STOP. THE BATTERY HAD TO BE REPLACED BECAUSE THE VEHICLE WOULD NOT START. (THE CONSUMER WROTE IN ON BEHALF OF HER FATHER OWNS THE VEHICLE) *JB
Fire
S10 APPROPRIATE HANDLING-LETTER FROM REGARDING SAFETY COMPLAINTS REGARDING THE 2004 LEXUS ES 330 *TGW THE CONSUMER STATED THE LEFT UPPER STRUT MOUNT BOLT WAS LOOSE, THE WIRING SYSTEM WAS DEFECTIVE IN WHICH THE HOOD CARPET, OXYGEN SENSOR WIRES AND RADIATOR HOSE CAUGHT ON FIRE, BUT MANAGED TO GO OUT BY ITSELF. THE DEALER CONCLUDED THAT NO CONCLUSIVE CAUSE TO THE UNDER HOOD FIRE WAS FOUND. ALSO THE BRAKES WERE DEFECTIVE. THE CONSUMER HAD DIFFICULTY STOPPING WHEN A VEHICLE IN FRONT OF HIM SLOWED DOWN TO STOP. THE BATTERY HAD TO BE REPLACED BECAUSE THE VEHICLE WOULD NOT START. (THE CONSUMER WROTE IN ON BEHALF OF HER FATHER OWNS THE VEHICLE) *JB
Fire
S10 APPROPRIATE HANDLING-LETTER FROM REGARDING SAFETY COMPLAINTS REGARDING THE 2004 LEXUS ES 330 *TGW THE CONSUMER STATED THE LEFT UPPER STRUT MOUNT BOLT WAS LOOSE, THE WIRING SYSTEM WAS DEFECTIVE IN WHICH THE HOOD CARPET, OXYGEN SENSOR WIRES AND RADIATOR HOSE CAUGHT ON FIRE, BUT MANAGED TO GO OUT BY ITSELF. THE DEALER CONCLUDED THAT NO CONCLUSIVE CAUSE TO THE UNDER HOOD FIRE WAS FOUND. ALSO THE BRAKES WERE DEFECTIVE. THE CONSUMER HAD DIFFICULTY STOPPING WHEN A VEHICLE IN FRONT OF HIM SLOWED DOWN TO STOP. THE BATTERY HAD TO BE REPLACED BECAUSE THE VEHICLE WOULD NOT START. (THE CONSUMER WROTE IN ON BEHALF OF HER FATHER OWNS THE VEHICLE) *JB
Fire
S10 APPROPRIATE HANDLING-LETTER FROM REGARDING SAFETY COMPLAINTS REGARDING THE 2004 LEXUS ES 330 *TGW THE CONSUMER STATED THE LEFT UPPER STRUT MOUNT BOLT WAS LOOSE, THE WIRING SYSTEM WAS DEFECTIVE IN WHICH THE HOOD CARPET, OXYGEN SENSOR WIRES AND RADIATOR HOSE CAUGHT ON FIRE, BUT MANAGED TO GO OUT BY ITSELF. THE DEALER CONCLUDED THAT NO CONCLUSIVE CAUSE TO THE UNDER HOOD FIRE WAS FOUND. ALSO THE BRAKES WERE DEFECTIVE. THE CONSUMER HAD DIFFICULTY STOPPING WHEN A VEHICLE IN FRONT OF HIM SLOWED DOWN TO STOP. THE BATTERY HAD TO BE REPLACED BECAUSE THE VEHICLE WOULD NOT START. (THE CONSUMER WROTE IN ON BEHALF OF HER FATHER OWNS THE VEHICLE) *JB
Fire
2004 LEXUS 330. CONSUMER STATES UNCONTROLLABLE ACCELERATION *TGW THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION TWICE. FORTUNATELY, BOTH TIMES HE WAS ABLE TO REGAIN CONTROL BY SHIFTING INTO NEUTRAL, STOPPING AND RESTARTING. WHILE HE WAS ATTEMPTING TO REGAIN CONTROL, HE ATTEMPTED TO PULL THE ACCELERATOR PEDAL UP AND BRAKE, BUT NEITHER ACTION WAS SUCCESSFUL. *JB
TL*THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING AT VARIOUS SPEEDS RANGING FROM 0-10 MILES PER HOUR, THE CONTACT NOTICED THAT THE TRANSMISSION JERKED, CAUSING THE VEHICLE TO HESITATE. THE CONTACT HAD NOT CALLED THE LOCAL DEALER AND THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 42,000.
MY WIFE AND CHILD WERE RIDING IN A LEXUS ES330 AND HAD JUST COME OFF HIGHWAY I40 EXIT 270 IN CHAPEL HILL, NC WHEN THE MICHELIN TIRE SIDEWALL EXPLODED WITH A 4 INCH RIP, THEY WERE ABLE TO STOP AND FORTUNATELY NO ONE WAS INJURED. I HAVE THE TIRE WITH THE RIPPED SIDEWALL AND WOULD BE GLAD TO PROVIDE ANY ADDITIONAL INFORMATION. HERE ARE THE TIRE DETAILS: BRAND: MICHELIN DESCRIPTION: P215 60 R16 94V, ENERGY MXV4 S8 DOT HN49 JUAX 5007 WDA 836 06-57203-01. *TR
TL* THE CONTACT OWNS A 2004 LEXUS ES 330. THE CONTACT STATED WHEN APPLYING THE BRAKES OF WHEN ATTEMPTING TO ACCELERATE, THERE WAS AN UNUSUAL WHISTLE COMING FROM THE DASHBOARD AREA. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE PERSISTED INTERMITTENTLY. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 40,000.
2004 LEXUS ES330 SUDDEN ACCELERATION *GR THE CONSUMER STATED WHEN SHE ATTEMPTED TO TURN AROUND IN THE PARKING LOT, THE VEHICLE ACCELERATED OUT OF CONTROL, STRUCK A SIGN AND ANOTHER VEHICLE. *JB
Crash