2003 LANCE CAMPER

1 recalls — 1 complaints

05V136000 Apr 7, 2005
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
ON CERTAIN CAMPERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR5491G, MR5492W, MR5493G, MR5494W, MR7491G, MR7492W, MR7493G, MR6698WB, MR6699GB, MR6699SB, MR1031WB, MR1032BB, MR1033SB, MR1351WB, AND MR1352BB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS MAY CONTACT SAMSUNG AT 1-800-932-3837 OR LANCE AT 661-949-3322.
3,303 vehicles affected
VISIBILITY Jun 23, 2008
TL*THE CONTACT OWNS A 2003 LANCE SLIDE-IN CAMPER. THE CONTACT STATED THAT THE FRONT WINDOW SPRUNG A LEAK TWO YEARS AGO. THE DEALER REPAIRED THE VEHICLE AT THAT TIME AND THEN AGAIN ON APRIL 26, 2008. THE DEALER REPAIRED THE FRONT CAP, FIBERGLASS WALL, BED BOTTOM, CLEARANCE LIGHTS, AND THE FLOOR, WHICH HAD ROTTED OUT. THE CONTACT HAD TO PAY $4,179.32 FOR ALL OF THE REPAIRS AS A RESULT OF THE LEAKING WINDOW. THE MILEAGE AND VIN WERE NOT APPLICABLE.