2023 KIA SPORTAGE HYBRID

1 recalls — 154 complaints — 21 TSBs

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information ... Read more

Consequence

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

108,936 vehicles affected

Manufacturer: Kia America, Inc.

Complaint Statistics

154 total complaints 6 crashes 1 fires 3 injuries

Top Reported Components

Component	Complaints
ENGINE	23
ELECTRICAL SYSTEM	19
UNKNOWN OR OTHER	18
POWER TRAIN	15
SERVICE BRAKES	9
AIR BAGS	9
FUEL/PROPULSION SYSTEM	8
STEERING	7
VEHICLE SPEED CONTROL	6
VISIBILITY/WIPER	4

Incident date: Apr 22, 2026

Over the past 11 weeks, my 2023 Kia Sportage has experienced sudden, complete loss of acceleration on at least three separate occasions while driving at highway speeds. Each incident is accompanied by the battery gauge dropping to zero. I was forced to stop on the highway to restart my vehicle in or... Read more

Incident date: Apr 22, 2026

Incident date: Dec 31, 1969

REAR PASSENGER SEAT BELTS ON BOTH DRIVERS AND PASSENGER SIDE: The seat belt would not fully pull out/extend, and allow the passenger OR the child safety seat to be properly secured. It would lock up, and once the belt was pulled out, it would lock up on the retraction and not allow any extension. I... Read more

Incident date: May 14, 2026

I am filing a safety complaint regarding my 2023 Kia Sportage Hybrid. The vehicle developed a “Check Hybrid System” warning and was diagnosed by a Kia dealership as having a failure involving the high-voltage hybrid system, specifically the MCU (Motor Control Unit). The dealership informed me ... Read more

Incident date: May 14, 2026

Incident date: May 15, 2026

When driving on the highway, warning lights activated on the dash with the message "Check Hybrid System. Stop Safely." Seconds later, the vehicle lost all propulsion power. The hybrid battery indicated it had a half charge and the combustion engine was running. Depressing the accelerator caused t... Read more

Incident date: May 15, 2026

Incident date: Mar 5, 2026

The contact owns a a 2014 Chevrolet Spark. The contact stated that while on several occasions at various speeds, the transmission warning light illuminated and the vehicle lost power. The vehicle was steered to the side of the road and turned off for approximately 30 mins and then restarted. The con... Read more

Incident date: Mar 5, 2026

The contact owns a 2016 Honda Odyssey. The contact stated that while parking the vehicle began to experience cylinder misfiring and vibrations and the check engine light had illuminated. The vehicle was driven to the local dealer who diagnosed the engine cylinder piston rings had failed and needed t... Read more

Incident date: Aug 23, 2025

The AC compressor failed on my 2023 Kia Sportage Hybrid after 2 1/2 years of service and 59,800, mostly highway, miles. This affected the vehicle's drivetrain and it ground to a halt many times with a message "Check Hybrid System" displayed on the dashboard. The problem occured randomly and initiall... Read more

Incident date: Aug 23, 2025

Incident date: Feb 19, 2026

The contact owns a 2025 Mazda CX-70. The contact stated that while attempting to stop at a stop sign, the vehicle shut off unintendedly. The engine malfunction warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the battery needed to be repl... Read more

Incident date: Feb 19, 2026

3 times in the last two days, and dozens of times over the last six months, while driving or while idling, the "check hybrid system" warning has flashed. When it happens the car does into limp mode, where it will go no faster than 13mph. this has happened in the left lane of a highway where there is... Read more

Incident date: Feb 19, 2026

Incident date: Jan 26, 2026

My 2018 Traverse has had several issues the past few years such as the electrical components in the car turning on and off randomly, a shift to park message which has been fixed twice, and the most current problem is the transmission. I was out of town 160 miles away with my family of 6 and we were... Read more

Incident date: Jan 26, 2026

The vehicle frequently fails to engage gas engine when depressing gas pedal to any degree. A full push of the gas pedal does not result in gas engine engagement. This has happened over 15 ties since the recall computer update last summer (2025). This creates extreme danger because the operator expec... Read more

Incident date: Jan 26, 2026

Incident date: Jan 6, 2026

ABS module needs replacing. Part on Backorder for a year, won't be available till July 2026. RAM is offers no alternative. 3rd party vendors are saying the computer chip controlling the module has been discontinued by its maker, and in reality, there are no more new modules being produced. Car has ... Read more

Incident date: Jan 6, 2026

While driving, the vehicle repeatedly displays “Check Hybrid System – Stop Safely”, followed by loss of acceleration and shutdown of the 12V system, rendering the vehicle unable to drive. These incidents occurred on both freeways and local roads. To avoid a collision, I was forced to activate ... Read more

Incident date: Jan 6, 2026

Incident date: Jan 8, 2026

- My 20218 C-HR has a hard jerk noise when accelerating from a stop sign. Transmission of the car is malfunctioning, took the car to Toyota Fort Worth and the diagnosed the issue to be a noise coming from the transmission. - Car can suddenly stop while driving it on the freeway, this can cause a ser... Read more

Incident date: Jan 8, 2026

Ev battery system threw up back back to earnings and codes of overcharge and then all lights on dash came on started beeping and then dash went red saying check hybrid system , hybrid system failure stop vehicle. Engine wouldn’t kick back on. I had literally just left my local Kia for a routine ch... Read more

Incident date: Jan 8, 2026

Incident date: Dec 7, 2025

Vehicle flashed with a "check hybrid system. Stop safely" warning and then forced me to slow until my vehicle stopped - I could no longer press the gas pedal. I was on a highway and luckily was able to pull over safely before the vehicle came to a complete stop, but that was not guaranteed. I ended ... Read more

Incident date: Dec 7, 2025

I brought my 2023 Yukon in for the 6.2 GM inspection, and was told my engine was good, and the engine oil was changed. Approximately 3 weeks later the engine in the Yukon failed (seized) while I was towing my boat at 55mph, nearly causing an accident. I was able to pull the vehicle and boat to t... Read more

Incident date: Apr 1, 2022

The contact owns a 2023 Kia Sportage Hybrid. The contact stated that while driving, the vehicle unexpectedly stopped. The contact noticed that the coolant level was low, and additional coolant was added. The vehicle was taken to the local dealer, where it was diagnosed with a loss of fluid. The vehi... Read more

Incident date: Apr 1, 2022

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The... Read more

Incident date: Aug 23, 2025

After jeep released an OTA update on Friday, I started my vehicle on Saturday and started to drive and in about 2-3 minutes all lights on dash started flashing and lost all power to vehicle and was luck enough to coast to the side of the road. The vehicle message said place car in park. Had to turn ... Read more

Incident date: Aug 23, 2025

Fails to move when going from stopped to apply gas and moving forward there is a large delay and weak power. Shakes when idles and is really forcful switching from gas to battery or battery to gas,

Incident date: Aug 23, 2025

Fails to move when going from stopped to apply gas and moving forward there is a large delay and weak power. Shakes when idles and is really forcful switching from gas to battery or battery to gas,

Incident date: Oct 6, 2025

1- ABS/Braking Issue The ABS system appears to be malfunctioning. On multiple occasions, typically once or twice a week, when I apply the brakes, the tires lock up and cause the vehicle to skid. This happens most often when descending hills or backing up on a sloped driveway. The wheels lock and sli... Read more

Incident date: Feb 11, 2024

1.What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle exhibits trembling while idling and previously showed erratic behavior during hard stops. Possible issue with the engine control software or powertrain system. The vehicle is available fo... Read more

Incident date: Feb 11, 2024

the transmission is failing, automotive shops have told us that a transmission rebuild or replacement is needed. They found the transmission fluid "in bad shape" with "lots of metal". The transmission downshifts harshly, it hesitates, and there is gear slippage. It is quickly degrading and will n... Read more

Incident date: Feb 11, 2024

February 2024 (27,813 mi): Vehicle lost acceleration while driving, would not transition from EV to engine mode, entered limp mode. Dealer replaced high-pressure fuel pump under warranty after consulting Kia Tech Line (case #[XXX]). September 2025 (58,000 mi): Vehicle will not start without manuall... Read more

Incident date: Jul 25, 2025

The contact owns a Safety 1st Car Seat, Model Name: Disney Baby Jive 2-in-1 Convertible, Model Number: CC286-GAD, Manufactured Date: August 17, 2022. The contact stated that the forward-facing safety seat head detached from the seat with the screws still attached. The contact attempted to tighten th... Read more

Incident date: Aug 16, 2025

Torque converter went out, had shudder and high rpm’s needed to take off. Acceleration affected. Replaced by Belvidere IL ford dealer, part inspected by endurance warranty specialist.

Incident date: Jul 12, 2025

While driving on the highway, experienced loss of power and flashing check engine light, subsequently causing engine knock and engine failure. This situation could have caused an accident and put myself and others at risk. It is understood the manufacturer has recalled more than one million vehicl... Read more

Incident date: Jul 12, 2025

The contact owns a 2019 Lincoln Continental. The contact stated that while the vehicle parked and occupied, while attempting to close the driver’s side door, the door failed to latch as intended. The contact stated that the failure had occurred on several occasions. The vehicle was not taken to th... Read more

Incident date: Jul 12, 2025

Car shuts off as alert start flashing and beeping. Get a red flashing screen and a hazard message that states "CHECK HYBRID SYSTEM. STOP SAFELY". So far this has only happened while I was at a stop, but I have read in forums where it has happened to people while they are driver.

Incident date: Jul 20, 2025

I purchased a certified pre-owned 2025 Nissan Sentra SV from a local dealership here in Georgia for my wife. It had 1500miles on it at time of purchase. We have had it less than a month and observed engine shutdown, and totaled power loss about five times in traffic. This is a safety concern beca... Read more

Incident date: Jul 20, 2025

Car jerked forward and back slightly like slowly going over rumble strips when slowing to stop. When at stop felt like the car was in neutral when pushing on gas. Car revved engine, but no movement. Was able to push it to safe place, but from there it seemed locked up even in neutral when trying to ... Read more

Incident date: Jul 15, 2025

My car caught on fire due to AC malfunction

Fire

Incident date: Jul 15, 2025

Turned the car on and the display screen was black and would not work. This is after we did the software update several months ago.

Incident date: Jul 11, 2025

Dashboard has an issue where staples have come out, I am told this may impact the air bags in an accident. Dealer recommended selling the car. This is recurring issue that is very common.

Incident date: Jun 26, 2025

Over 1.5 years of owning my new 2024 grand Highlander platinum hybrid pro max I have had multiple incidents (6 documented now with toyota) where after coming to a complete stop I go to accelerate and the car shutters,sputters,lunges, and even looses power or goes into “limp mode”. I have been al... Read more

Incident date: Jun 26, 2025

The car does not sense when it is put into park. The alarm continues to ding and the car will not turn off . It displays a message stating shift to park.

Incident date: Jun 26, 2025

The hybrid powertrain system failed. Specifically, the vehicle remains stuck in EV mode and does not switch to the gasoline engine under acceleration, leading to complete loss of power while driving. Yes, the vehicle is available for inspection upon request. This malfunction caused the vehicle to l... Read more

Incident date: Apr 4, 2025

The contact owns a 2018 Audi Q5. The contact stated that while pulling into a business at an undisclosed speed, there was an unknown warning light illuminated, and the message "Left and Right Rear Signal and Center Rear Brake Light Malfunction" was displayed. Additionally, the contact stated that th... Read more

Showing 50 of 154 complaints.

Technical Service Bulletins — 2023 KIA SPORTAGE HYBRID

21 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	9
100000 POWER TRAIN	4
130000 VISIBILITY	1
138400 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR	1
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY	1
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	1
010000 STEERING	1
020000 SUSPENSION	1

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5W SOFTWARE UPDATE (SA569) - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 202

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BMS SOFTWARE LOGIC IMPROVEMENT FOR DTC P1BB2 (SA553) - This bulletin provides information to upgrade the Battery Management System (BMS) software logic on certain 2023-2024MY Niro HEV (SG2 HEV) ve

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The a

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chat

100000 POWER TRAIN

010000 STEERING

138400 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC23) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the mar

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis

KIA SPORTAGE HYBRID — All Years Overview

Complete safety history for the KIA SPORTAGE HYBRID across all model years (2023–2026).

2 Total Recalls

212 Total Complaints

0 Investigations

12 Reported Crashes

1 Reported Fires

0 Reported Deaths

KIA SPORTAGE HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	1	View
2025	0	26	View
2024	0	31	View
2023 (current)	1	154

Other KIA Models

Model	Recalls	Complaints
SORENTO	188	13,593	View
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SOUL	66	7,233	View
SORENTO HYBRID	62	159	View
SOUL EV	62	50	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 KIA SPORTAGE HYBRID

Complaint Statistics

Top Reported Components

Technical Service Bulletins — 2023 KIA SPORTAGE HYBRID

Most Affected Components

KIA SPORTAGE HYBRID — All Years Overview

KIA SPORTAGE HYBRID — Year by Year

Other KIA Models