2023 KIA SORENTO PHEV
2 recalls, 14 complaints - 25 TSBs
23V610000 Aug 31, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply ... Read more
Consequence
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
22V703000 Sep 19, 2022
TRAILER HITCHES
Defect Description
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris a... Read more
Consequence
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia cu... Read more
Complaint Statistics
14 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 3 |
| STRUCTURE:BODY | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| ENGINE | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| LANE DEPARTURE: LANE KEEP: STEERING ASSIST | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| SERVICE BRAKES | 1 |
| POWER TRAIN | 1 |
POWER TRAIN
Dec 3, 2025
Incident date: May 26, 2025
I am reporting repeated coolant system failures and overheating on my 2019 BMW X3 . I have had 4 coolant-related repairs in under 3 years, including the coolant reservoir boiling after service. Most recently, the problem recurred despite prior repairs. This is a Certified Pre-Owned vehicle with warr... Read more
FUEL/PROPULSION SYSTEM
Dec 3, 2025
Incident date: May 26, 2025
I am reporting repeated coolant system failures and overheating on my 2019 BMW X3 . I have had 4 coolant-related repairs in under 3 years, including the coolant reservoir boiling after service. Most recently, the problem recurred despite prior repairs. This is a Certified Pre-Owned vehicle with warr... Read more
STRUCTURE:BODY
Dec 21, 2024
Incident date: Dec 21, 2024
When driving on any kind of roads the brake pedal has a vibration. I recently changed the tires and it helped a little but the vibration is still there. I want to get this resolved bc I’m afraid of driving sometimes. The vibration isn’t crazy but I don’t know what is causing it. I feel unsafe ... Read more
ENGINE
Dec 21, 2024
Incident date: Dec 21, 2024
Catastrophic failure of plastic oil filter housing causing complete emptying of engine coolant. Failed part is available for analysis. Car was immediately immobilized, requiring a tow. This problem was confirmed and ultimately repaired by local BMW dealer. No other inspection has occurred but issue ... Read more
FUEL/PROPULSION SYSTEM
Dec 11, 2024
Incident date: Oct 29, 2024
2nd time I’ve had to replace def heater and tank. Truck goes into limp mode and limits the speed leaving a person stranded.
ENGINE
Dec 11, 2024
Incident date: Oct 29, 2024
2nd time I’ve had to replace def heater and tank. Truck goes into limp mode and limits the speed leaving a person stranded.
SERVICE BRAKES
Dec 11, 2024
Incident date: Oct 29, 2024
I bought my Tahoe from Dan Vaden Chevrolet in Savannah, GA with approx 58k miles. At around 88k miles I noticed the transmission hesitated when putting into reverse or drive from the park position. I had my transmission fluid changed at 70k and 100k miles. Now, at 112k miles, it has significantly go... Read more
FUEL SYSTEM, GASOLINE
Jun 24, 2024
Incident date: Jun 24, 2024
The contact owns a 1993 Ford F-150. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 00V424000 (Fuel System, Gasoline) and 05V017000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. The contact stated that while inspecting the ... Read more
STRUCTURE:BODY
Feb 16, 2024
Incident date: Feb 5, 2024
Frame rusted thru to point it is unsafe to drive
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Aug 28, 2023
Incident date: Aug 27, 2023
The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with Adaptive Cruise Control and Lane Keep Assist activated, the vehicle experienced phantom braking and decelerated to 50 MPH before releasing. The contact stated that he was overtaking an 18-wheeler at the time of the f... Read more
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Aug 28, 2023
Incident date: Aug 27, 2023
The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with Adaptive Cruise Control and Lane Keep Assist activated, the vehicle experienced phantom braking and decelerated to 50 MPH before releasing. The contact stated that he was overtaking an 18-wheeler at the time of the f... Read more
UNKNOWN OR OTHER
Aug 28, 2023
Incident date: Aug 27, 2023
I was driving on the freeway when the vehicle's hybrid battery continued to drop below a quarter of the meter. The vehicle's HUD started flashing red and the vehicle shut off. I had to pull over and wait for approximately 30 minutes before starting the vehicle back up and continuing home. The dealer... Read more
UNKNOWN OR OTHER
Aug 3, 2023
Incident date: Aug 2, 2023
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I ... Read more
UNKNOWN OR OTHER
Nov 17, 2022
Incident date: Oct 12, 2022
I was sold a new car with open recall. The recall was announced on September 21, 2022 and the vehicle was sold to me as new on October 12, 2022 without any disclosure regarding the recall. Vehicle sold as new not used.
NHTSA Safety Ratings, 2023 KIA SORENTO PHEV
2023 Kia Sorento PHEV SUV AWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2023 KIA SORENTO PHEV
25 manufacturer communications from 15 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 11 |
| 100000 POWER TRAIN | 3 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 220000 SEATS | 1 |
| 070000 FUEL SYSTEM, GASOLINE | 1 |
| 130000 VISIBILITY | 1 |
| 138400 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR | 1 |
| 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY | 1 |
TSB_TRA108_R1
Apr 25, 2024
100000 POWER TRAIN
TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin
TSB_ELE303_R2
Feb 9, 2024
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th
TSB_ELE320
Dec 7, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurat
TSB_ELE320
Dec 7, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurat
TSB_ELE320
Dec 7, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurat
TSB_ELE314
Oct 5, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page
TSB_TRA108
Sep 28, 2023
100000 POWER TRAIN
TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit
TSB_ELE303
Aug 31, 2023
350000 EQUIPMENT
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive'
TSB_ELE303
Aug 31, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive'
TSB_CLI049_R1
Jun 26, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_CLI049_R1
Jun 26, 2023
130000 VISIBILITY
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_CLI049_R1
Jun 26, 2023
138400 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulleti
TSB_ENG239_R1
Apr 19, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC23) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the mar
TSB_ENG239_R1
Apr 19, 2023
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC23) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the mar
TSB_ELE285
Mar 6, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' s
TSB_ELE285
Mar 6, 2023
070000 FUEL SYSTEM, GASOLINE
TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' s
TSB_ELE285
Mar 6, 2023
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' s
TSB_ELE272_R1
Jan 30, 2023
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba
TSB_ELE272
Dec 19, 2022
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the
TSB_ELE272
Dec 19, 2022
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the
TSB_TRA046_R3
Nov 18, 2022
100000 POWER TRAIN
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis
TSB_ELE209_R3
Aug 16, 2022
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The
PS672_R1
Aug 10, 2022
220000 SEATS
PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides informatio
PS672_R1
Aug 10, 2022
110000 ELECTRICAL SYSTEM
PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides informatio
TSB_ENG239
Jun 27, 2022
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC23) - This bulletin provides information related to extracting in use performance tracking emissions data from the Engine Control Unit (ECU) of certa
KIA SORENTO PHEV - All Years Overview
Complete safety history for the KIA SORENTO PHEV across all model years (2022, 2026).
11
Total Recalls
73
Total Complaints
0
Investigations
1
Reported Crashes
1
Reported Fires
0
Reported Deaths