SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
... experience an electrical short, which can result in an engine compartment fire while parked or driving.Read more
Consequence
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2
... 024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.Read more
1,730,192 vehicles affected
Manufacturer: Kia America, Inc.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
... experience an electrical short, which can result in an engine compartment fire while parked or driving.Read more
Consequence
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2
... 024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.Read more
1,730,192 vehicles affected
Manufacturer: Kia America, Inc.
ENGINE
Defect Description
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Consequence
An engine compartment fire increases the risk of injury.
Remedy
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software,
... free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.Read more
294,756 vehicles affected
Manufacturer: Kia Motors America
Complaint Statistics
80 total complaints
3 crashes 2 fires 3 injuries
Top Reported Components
| Component | Complaints |
| ELECTRICAL SYSTEM | 17 |
| ENGINE | 12 |
| UNKNOWN OR OTHER | 9 |
| SERVICE BRAKES, HYDRAULIC | 9 |
| POWER TRAIN | 7 |
| VEHICLE SPEED CONTROL | 5 |
| HYBRID PROPULSION SYSTEM | 5 |
| SERVICE BRAKES | 3 |
| STEERING | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
Incident date: Mar 6, 2025
The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving at an undisclosed speed, the message "Hybrid battery system warning - Pull over -Do Not Drive" was displayed, prompting the contact to pull over and discontinue driving the vehicle. The vehicle was towed to the residenc
... e. The ABS and TPMS warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 146,000.Read more
Incident date: Nov 8, 2024
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving approximately 30 MPH, the vehicle lost power and the brake pedal was pumped to slow the vehicle as needed. Additionally, the "Hybrid System Warning! Safely Stop and Do Not Drive" and "Check Brake" messages were displayed. Th
... e vehicle was towed to a dealer where it was diagnosed and determined that the ABS system had failed and needed to be replaced. The vehicle was repaired. The contact linked the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the recall repair was performed. The manufacturer was notified of the failure. The failure mileage was approximately 177,000.Read more
Incident date: Oct 30, 2024
The contact owns a 2013 Kia Optima Hybrid. The contact stated that upon starting the vehicle, the ABS and engine warning lights illuminated. The contact called the local dealer and was informed that the failure was not related to the repair of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydrau
... lic). The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 43,494.Read more
Incident date: Oct 30, 2024
The contact owns a 2013 Kia Optima Hybrid. The contact stated that upon starting the vehicle, the ABS and engine warning lights illuminated. The contact called the local dealer and was informed that the failure was not related to the repair of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydrau
... lic). The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 43,494.Read more
Incident date: May 10, 2024
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a re
... asonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Apr 2, 2024
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reason
... able amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Nov 15, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact stated that after driving at various speeds, there was a burning odor present inside the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not
... yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. The VIN was not available.Read more
Incident date: Sep 25, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available.
... The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Nov 27, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact stated that the front-end of the vehicle was making an abnormal knocking sound while driving. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The vehicle was then taken to an independent mechanic, whe
... re the contact was informed that the failure could be related to the front struts. The front driver's side axle was replaced; however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the MIL warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.Read more
Incident date: Nov 27, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact stated that the front-end of the vehicle was making an abnormal knocking sound while driving. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The vehicle was then taken to an independent mechanic, whe
... re the contact was informed that the failure could be related to the front struts. The front driver's side axle was replaced; however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the MIL warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.Read more
Incident date: Dec 5, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving approximately 3 MPH, the vehicle stalled, and failed to restart. The contact stated that prior to the vehicle stalling, an unknown warning light had flashed on the instrument panel. The cause of the failure was not yet
... determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 94,223.Read more
Incident date: Oct 15, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the check engine warning light and s
... everal unknown warning lights were illuminated. The message "Pull Over and Shut Down Vehicle" was displayed. The contact pulled over to the side of the road, and turned off and restarted the vehicle; however, the check engine warning light remained illuminated. The contact was able to drive to the nearby residence, where the vehicle was parked. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure and advised the contact to park the vehicle outside and away from structures. The failure mileage was approximately 128,795. VIN tool confirms parts not available.Read more
Incident date: Oct 15, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the check engine warning light and s
... everal unknown warning lights were illuminated. The message "Pull Over and Shut Down Vehicle" was displayed. The contact pulled over to the side of the road, and turned off and restarted the vehicle; however, the check engine warning light remained illuminated. The contact was able to drive to the nearby residence, where the vehicle was parked. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure and advised the contact to park the vehicle outside and away from structures. The failure mileage was approximately 128,795. VIN tool confirms parts not available.Read more
Incident date: Nov 28, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reason
... able amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Nov 27, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. During the failure, the check engine, ABS, service vehicle, and other unknown warning lights were illuminated. Additionally, the warning message "Hybrid System
... Failure" message was displayed. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The failure mileage was approximately 100,200.Read more
Incident date: Nov 27, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. During the failure, the check engine, ABS, service vehicle, and other unknown warning lights were illuminated. Additionally, the warning message "Hybrid System
... Failure" message was displayed. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The failure mileage was approximately 100,200.Read more
Incident date: Nov 27, 2023
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. During the failure, the check engine, ABS, service vehicle, and other unknown warning lights were illuminated. Additionally, the warning message "Hybrid System
... Failure" message was displayed. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The failure mileage was approximately 100,200.Read more
Incident date: Jun 30, 2022
The contact owns a 2013 Kia Optima Hybrid. The contact stated that while her daughter was reversing the vehicle, the Hybrid Propulsion System message was displayed. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. T
... he manufacturer was made aware of the failure and a case was opened. The failure mileage was 159,636.Read more
Incident date: Jun 15, 2021
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving at various speeds, the steering wheel started shaking abnormally with a sound coming from the steering rack. The contact stated that the vehicle was unsafe to drive. The contact stated there was no warning light illuminated.
... The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.Read more
Incident date: Aug 1, 2020
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving at an undisclosed speed, the hybrid system failure, pull over warning light was illuminated. The contact pulled over and the vehicle was not able to restart. The vehicle was towed to the dealer and diagnosed with a blown hea
... d gasket failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer for almost one year. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000. Vin was unavailable.Read more
Incident date: Oct 1, 2020
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO KIA OF MCCOMB (1030 LONGLEAF RD, MCCOMB, MS 39648) AND DIAGNOS
... ED THAT THE ENGINE HAD THROWN A ROD AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT ELIGIBLE FOR A NEW ENGINE UNDER THE RECALL HOWEVER, AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL REPAIR BECAUSE THE MILEAGE WAS OVER 150,000. THE CONTACT STATED THAT THE VEHICLE HAD A HYBRID AND GASOLINE ENGINE SO THE ODOMETER MILEAGE SHOULD NOT BE THE DECIDING FACTOR IN DETERMINING WHICH VEHICLES WERE INCLUDED OR EXCLUDED FROM THE FREE RECALL REPAIR AND ENGINE REPLACEMENT. THE FAILURE MILEAGE WAS 163,000. VIN WAS UNAVAILABLE.Read more
Incident date: Sep 16, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE CHECK CHARGING SYSTEM WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD, IT COMPLETELY SHUT OFF. THE VEHICLE WAS TOWED TO EARNHARDT KIA (2121 E BELL RD, PHO
... ENIX, AZ 85022, 602-346-5400) WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE; HOWEVER, THE SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.Read more
Incident date: Jun 6, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED AND "CHECK HYBRID BATTERY AND DO NOT RUN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO ROMEO KIA OF KINGSTON (111 SCHENK DR, KINGSTON, NY), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE
... MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.Read more
Incident date: May 11, 2019
HYBRID WARNING LIGHT SUDDENLY CAME ON INDICATING THAT I SHOULD PULL OVER WHILE I WAS DRIVING ON THE FREEWAY. I IMMEDIATELY VEERED TO MY LEFT TO GET TO THE SHOULDER, AS THE CAR HAD ALREADY DIED, AND I WAS MOVING ONLY ON MOMENTUM. I WAS ALMOST HIT BY A CAR BEHIND ME. I WAITED A WHILE, AND THE CAR REST
... ARTED. THE ENGINE LIGHT CAME ON AND WENT AWAY LATER THAT DAY. THIS WAS A SATURDAY, AND I TOOK THE CAR TO THE DEALERSHIP ON MONDAY. THIS WAS NOT THE FIRST OCCURRENCE. THE FIRST TIME I EXPERIENCED THE SAME SCENARIO AND ALSO ALMOST GOT HIT BY A CAR AS I WAS TRYING TO GET TO THE RIGHT SHOULDER. MY CAR DID NOT START IN THAT INCIDENT, AND I HAD TO GET IT TOWED. THE SECOND TIME WAS AGAIN THE SAME SCENARIO, AND IT DID RESTART. EACH TIME I TOOK IT TO THE DEALERSHIP. EACH TIME THEY SAID THEY COULDN'T REPLICATE THE PROBLEM, AND THEY MADE ANCILLARY UPDATES, WHICH DIDN'T HELP. THE THIRD TIME IT HAPPENED, I WAS ADAMANT THAT THEY FIX IT BECAUSE THEY WERE AT RISK OF SERIOUS LIABILITY BECAUSE I WAS BEING PLACED IN EXTREME DANGER. FURTHER, IT BROUGHT ABOUT MUCH ANXIETY KNOWING THAT THIS COULD HAPPEN WITHOUT WARNING AT ANY TIME WHILE DRIVING. MY CAR IS STILL WITHIN THE 100K WARRANTY. THE FIRST TIME, THEY REFUSED TO ADDRESS IT UNDER WARRANTY, AND THEY ARGUED WITH ME ABOUT IT ONLY TO CONCEDE LATER THAT, IN FACT, IT WAS COVERED UNDER WARRANTY.Read more
Incident date: May 11, 2019
HYBRID WARNING LIGHT SUDDENLY CAME ON INDICATING THAT I SHOULD PULL OVER WHILE I WAS DRIVING ON THE FREEWAY. I IMMEDIATELY VEERED TO MY LEFT TO GET TO THE SHOULDER, AS THE CAR HAD ALREADY DIED, AND I WAS MOVING ONLY ON MOMENTUM. I WAS ALMOST HIT BY A CAR BEHIND ME. I WAITED A WHILE, AND THE CAR REST
... ARTED. THE ENGINE LIGHT CAME ON AND WENT AWAY LATER THAT DAY. THIS WAS A SATURDAY, AND I TOOK THE CAR TO THE DEALERSHIP ON MONDAY. THIS WAS NOT THE FIRST OCCURRENCE. THE FIRST TIME I EXPERIENCED THE SAME SCENARIO AND ALSO ALMOST GOT HIT BY A CAR AS I WAS TRYING TO GET TO THE RIGHT SHOULDER. MY CAR DID NOT START IN THAT INCIDENT, AND I HAD TO GET IT TOWED. THE SECOND TIME WAS AGAIN THE SAME SCENARIO, AND IT DID RESTART. EACH TIME I TOOK IT TO THE DEALERSHIP. EACH TIME THEY SAID THEY COULDN'T REPLICATE THE PROBLEM, AND THEY MADE ANCILLARY UPDATES, WHICH DIDN'T HELP. THE THIRD TIME IT HAPPENED, I WAS ADAMANT THAT THEY FIX IT BECAUSE THEY WERE AT RISK OF SERIOUS LIABILITY BECAUSE I WAS BEING PLACED IN EXTREME DANGER. FURTHER, IT BROUGHT ABOUT MUCH ANXIETY KNOWING THAT THIS COULD HAPPEN WITHOUT WARNING AT ANY TIME WHILE DRIVING. MY CAR IS STILL WITHIN THE 100K WARRANTY. THE FIRST TIME, THEY REFUSED TO ADDRESS IT UNDER WARRANTY, AND THEY ARGUED WITH ME ABOUT IT ONLY TO CONCEDE LATER THAT, IN FACT, IT WAS COVERED UNDER WARRANTY.Read more
Incident date: May 23, 2019
ELECTRICAL INTERIOR LIGHT TURN ON WHEN YOU LEAN ON THE ARM REST ALSO GOT A OIL CHANGE AND THE OIL LIGHT WILL NOT RESET CAUSE THERE IS A MALFUNCTION IN THE OIL PRESSURE
Incident date: May 23, 2019
ELECTRICAL INTERIOR LIGHT TURN ON WHEN YOU LEAN ON THE ARM REST ALSO GOT A OIL CHANGE AND THE OIL LIGHT WILL NOT RESET CAUSE THERE IS A MALFUNCTION IN THE OIL PRESSURE
Incident date: May 23, 2019
ELECTRICAL INTERIOR LIGHT TURN ON WHEN YOU LEAN ON THE ARM REST ALSO GOT A OIL CHANGE AND THE OIL LIGHT WILL NOT RESET CAUSE THERE IS A MALFUNCTION IN THE OIL PRESSURE
Incident date: Jun 1, 2018
ENGINE OIL LEAKING
Incident date: Jun 1, 2018
ENGINE OIL LEAKING
Incident date: Jun 1, 2018
ENGINE OIL LEAKING
Incident date: Mar 15, 2019
2013 KIA OPTIMA HYBRID AIRBAG LIGHT CONSTANTLY ON INDICATED PROBLEM WITH THE AIRBAG SYSTEM. DIAGNOSIS IS AIRBAG CONTROL UNIT FAILURE. WE HAD THE DEALER REPLACE THE AIRBAG CONTROL UNIT. VEHICLE HAS NEVER BEEN IN A CRASH. I NOTICED THERE ARE RECALLS FOR 2011 - 2012 OPTIMA HYBRID AND 2011 - 2013 OP
... TIMA VEHICLES, AMONG MANY OTHERS BY HYUNDAI AND KIA. 2013 OPTIMA HYBRID MAY ALSO BE AFFECTED.Read more
Incident date: Jan 3, 2019
THE VEHICLE HAS HAD A HYBRID SAFETY WARNING LIGHTING UP. IT GOES ON AND THEN THE VEHICLE POWERS DOWN TO 25 MPH. THIS HAPPENS AT RANDOM WHEN DRIVING SPECIALLY IN COLD WEATHER.
Incident date: Jan 3, 2019
THE VEHICLE HAS HAD A HYBRID SAFETY WARNING LIGHTING UP. IT GOES ON AND THEN THE VEHICLE POWERS DOWN TO 25 MPH. THIS HAPPENS AT RANDOM WHEN DRIVING SPECIALLY IN COLD WEATHER.
Incident date: Jan 25, 2019
VEHICLE WAS TRAVELING 65 MPH WHEN A HCS WARNING LIGHT CAME ON AND THE VEHICLE STOPPED COMPLETELY IN THE MIDDLE OF THE FREEWAY. I HAD TO GET THE CAR TOWED. THE KIA DEALER SAID THE SAFETY FUSE OF 125 HAD TO BE REPLACED WITH A 150 SAFETY FUSE AS WELL AS THE NEW BATTERY, $897 TO FIX THE PROBLEM. WHEN I
... ASKED KIA WHY THEY DIDN'T RECALL THE 125 SAFETY FUSE, THEY SAID IT WAS NOT A SAFETY ISSUE!Read more
Incident date: Jan 23, 2019
I WAS AT A STOP AND WHEN THEIGHT TURNED GREEN I LET OFF MY BRAKE PEDAL AND LIGHTLY PUT PRESSURE ON MY GAS PEDAL WHEN THE CAR QUICKLY ACCELERATED ON ITS OWN AND I HAD TO APPLY MY BRAKES AS TO NOT HIT THE VEHICLE IN FRONT OF ME. I HAVE HAD THIS ISSUE A FEW OTHER TIMES BUT ALWAYS ON THE HIGHWAY AND WHE
... N THE VEHICLE WAS ON CRUISE CONTROL. IT IS NOT SOMETHING YOU CAN DUPLICATE FOR A SHOP TO SEE AS IT'S COMPLETELY RANDOM WHEN IT HAPPENS.Read more
Incident date: Oct 16, 2018
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED AND "HYBRID FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO KIA STORE EAST (7301 NEW LA GRANGE ROAD, LOUISVILLE, KENTUCKY 40222, (502) 425-1234) WHERE THE RELAY AND ECU BATTERY W
... ERE REPLACED, BUT THE FAILURE RECURRED. WHILE DRIVING 25 MPH, A FAULTY FUSE BLEW OUT WITHIN THE HYBRID MOTOR. AN INDEPENDENT MECHANIC REPLACED THE RELAY WITH AN INCREASED VOLTAGE FROM 125 AMPS [WATTS] TO 150 AMPS [WATTS]. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.Read more
Incident date: Oct 16, 2018
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED AND "HYBRID FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO KIA STORE EAST (7301 NEW LA GRANGE ROAD, LOUISVILLE, KENTUCKY 40222, (502) 425-1234) WHERE THE RELAY AND ECU BATTERY W
... ERE REPLACED, BUT THE FAILURE RECURRED. WHILE DRIVING 25 MPH, A FAULTY FUSE BLEW OUT WITHIN THE HYBRID MOTOR. AN INDEPENDENT MECHANIC REPLACED THE RELAY WITH AN INCREASED VOLTAGE FROM 125 AMPS [WATTS] TO 150 AMPS [WATTS]. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.Read more
Incident date: Oct 28, 2018
TODAY MY CAR CUT OFF AS I WAS DRIVING. THE DISPLAY READ HYBRID SYSTEM WARNING. IT THEN PROCEEDED TO SAY FOR ME TO PULL OVER AND STOP DRIVING THIS HAPPENED TO ME 3 TIMES OVER THE WEEKEND AND I'VE READ MANY OTHER COMPLAINT ABOUT THE SAME ISSUE BUT NO ONE SEEMS TO BE ABLE TO FIND THE PROBLEM I ALSO REP
... LACED THE ALTERNATOR AND THAT WAS A WASTE BECAUSE RIGHT AFTER THAT WAS SERVICED IT HAPPENED AGAINRead more
Incident date: Oct 28, 2018
TODAY MY CAR CUT OFF AS I WAS DRIVING. THE DISPLAY READ HYBRID SYSTEM WARNING. IT THEN PROCEEDED TO SAY FOR ME TO PULL OVER AND STOP DRIVING THIS HAPPENED TO ME 3 TIMES OVER THE WEEKEND AND I'VE READ MANY OTHER COMPLAINT ABOUT THE SAME ISSUE BUT NO ONE SEEMS TO BE ABLE TO FIND THE PROBLEM I ALSO REP
... LACED THE ALTERNATOR AND THAT WAS A WASTE BECAUSE RIGHT AFTER THAT WAS SERVICED IT HAPPENED AGAINRead more
Incident date: Sep 11, 2018
VEHICLE WOULD'T START THE ENGINE RANDOMLY. KIA DEALER WASNT ABLE TO FIND THE ISSUE SINCE I BROUGHT MY VEHICLE IN AND IT WAS RUNNING AT THAT TIME. RANDOMLY SHOWS HYBRID SYSTEM IS NOT PROPERLY WORKING.
Incident date: Sep 11, 2018
VEHICLE WOULD'T START THE ENGINE RANDOMLY. KIA DEALER WASNT ABLE TO FIND THE ISSUE SINCE I BROUGHT MY VEHICLE IN AND IT WAS RUNNING AT THAT TIME. RANDOMLY SHOWS HYBRID SYSTEM IS NOT PROPERLY WORKING.
Incident date: Sep 30, 2018
WHILE I WAS DRIVING MY 2013 KIA OPTIMA HYBRID THIS MORNING. WHILE DRIVING, I SUDDENLY GOT A WARNING MESSAGE THAT SAID "HYBRID SYSTEM FAILURE STOP SAFELY DO NOT DRIVE". I PULLED OVER AND SMELLED WHAT SEEMED TO BE FIRE, BUT SAW NOTHING. I CALLED MY FIANC TO LET HIM KNOW WHAT WAS GOING ON AND THE C
... ABIN STARTED FILLING WITH SMOKE. I JUMPED OUT OF THE CAR AND POPPED THE TRUNK. THERE WERE FLAMES SHOOTING OUT OF THE HYBRID SYSTEM. THE FIRE WAS EXTINGUISHED, THE CAR IS NOW SITTING IN A TOW YARD. I TAKE VERY GOOD CARE OF MY CAR. THERE IS NOTHING THAT I WOULD HAVE DONE OR COULD HAVE DONE TO CAUSE THIS.Read more
Fire
Incident date: Sep 3, 2018
1. DRIVING VEHICLE ON FREEWAY AND THE ENGINE BLEW. KIA REBUILT THE TOP HALF OF THE ENGINE. 2. DRIVING VEHICLE ON STREET AND THE POWER STEERING WENT OUT. TOOK A LOT OF STRENGTH TO STEER TO THE SIDE OF THE ROAD. KIA RESET MAIN CONTROL UNIT TO FIX ISSUE. 3. DRIVING VEHICLE ON STREET AND THE POWER S
... TEERING WENT OUT AGAIN. KIA WANTS TO REPLACE MAIN CONTROL UNIT. CAR HAS PASSED THE WARRANTY BY 10K MILES. NOT COVERED.Read more
Incident date: Sep 3, 2018
1. DRIVING VEHICLE ON FREEWAY AND THE ENGINE BLEW. KIA REBUILT THE TOP HALF OF THE ENGINE. 2. DRIVING VEHICLE ON STREET AND THE POWER STEERING WENT OUT. TOOK A LOT OF STRENGTH TO STEER TO THE SIDE OF THE ROAD. KIA RESET MAIN CONTROL UNIT TO FIX ISSUE. 3. DRIVING VEHICLE ON STREET AND THE POWER S
... TEERING WENT OUT AGAIN. KIA WANTS TO REPLACE MAIN CONTROL UNIT. CAR HAS PASSED THE WARRANTY BY 10K MILES. NOT COVERED.Read more
Incident date: Sep 3, 2018
1. DRIVING VEHICLE ON FREEWAY AND THE ENGINE BLEW. KIA REBUILT THE TOP HALF OF THE ENGINE. 2. DRIVING VEHICLE ON STREET AND THE POWER STEERING WENT OUT. TOOK A LOT OF STRENGTH TO STEER TO THE SIDE OF THE ROAD. KIA RESET MAIN CONTROL UNIT TO FIX ISSUE. 3. DRIVING VEHICLE ON STREET AND THE POWER S
... TEERING WENT OUT AGAIN. KIA WANTS TO REPLACE MAIN CONTROL UNIT. CAR HAS PASSED THE WARRANTY BY 10K MILES. NOT COVERED.Read more
Incident date: Sep 14, 2017
CAUGHT ON FIRE, NON COLLISION, PLEASE SEE LINK TO MY FEATURED NEWS STORY HTTP://WWW.EMAILTHIS.CLICKABILITY.COM/ET/EMAILTHIS?CLICKMAP=VIEWTHIS&ETMAILTOID=1865502621
Fire
Incident date: Feb 28, 2018
FROM A STOP AT A LIGHT OR INTERSECTION, OVER SEVEN (7) TIMES THE CAR HAS JOLTED FORWARD AND STOPPED ABRUPTLY, LOSING MOST POWER TO THE MOTOR AT THAT POINT. AUDIBLE ALARMS RING AND THE DASHBOARD HAS READ BOTH "HYBRID SYSTEM WARNING! IMMEDIATELY STOP AND DO NOT DRIVE" AND "CHECK CHARGING SYSTEM". THIS
... HAS HAPPENED DURING LEFT TURNS WITH ONCOMING TRAFFIC THAT THEN HAS TO SLOW AS I SLOWLY CREEP OUT OF THE INTERSECTION.Read more
Incident date: Feb 28, 2018
FROM A STOP AT A LIGHT OR INTERSECTION, OVER SEVEN (7) TIMES THE CAR HAS JOLTED FORWARD AND STOPPED ABRUPTLY, LOSING MOST POWER TO THE MOTOR AT THAT POINT. AUDIBLE ALARMS RING AND THE DASHBOARD HAS READ BOTH "HYBRID SYSTEM WARNING! IMMEDIATELY STOP AND DO NOT DRIVE" AND "CHECK CHARGING SYSTEM". THIS
... HAS HAPPENED DURING LEFT TURNS WITH ONCOMING TRAFFIC THAT THEN HAS TO SLOW AS I SLOWLY CREEP OUT OF THE INTERSECTION.Read more
Incident date: Feb 28, 2018
FROM A STOP AT A LIGHT OR INTERSECTION, OVER SEVEN (7) TIMES THE CAR HAS JOLTED FORWARD AND STOPPED ABRUPTLY, LOSING MOST POWER TO THE MOTOR AT THAT POINT. AUDIBLE ALARMS RING AND THE DASHBOARD HAS READ BOTH "HYBRID SYSTEM WARNING! IMMEDIATELY STOP AND DO NOT DRIVE" AND "CHECK CHARGING SYSTEM". THIS
... HAS HAPPENED DURING LEFT TURNS WITH ONCOMING TRAFFIC THAT THEN HAS TO SLOW AS I SLOWLY CREEP OUT OF THE INTERSECTION.Read more
Showing 50 of 80 complaints.