2015 KIA K900

3 recalls — 50 complaints

23V652000 Sep 25, 2023
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
1,730,192 vehicles affected
23V652000 Sep 25, 2023
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
1,730,192 vehicles affected
16V210000 Apr 12, 2016
EXTERIOR LIGHTING:HEADLIGHTS
Kia Motors America (Kia) is recalling certain model year 2015-2016 K900 vehicles manufactured December 18, 2013 to January 11, 2016 and equipped with LED headlights. In the affected vehicles, when using the multi-function light switch in "AUTO" mode, electrical resistance may build in the switch and result in the headlights flickering or turning off when driving.
Remedy: Kia will notify owners, and dealers will replace the multi-function switch, free of charge. The recall began on May 20, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC130.
3,099 vehicles affected
EXTERIOR LIGHTING Apr 21, 2025
The contact owns a 2015 Kia K900. The contact stated while driving at various speeds, the headlights flickered intermittently and turned off occasionally without warning. The headlights eventually resumed normal operation while the contact continued driving. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V210000 (Exterior Lighting). The dealer was also notified of the failure and the contact was provided the same information as the manufacturer provided. The vehicle was not repaired. The failure mileage was unknown.
ELECTRICAL SYSTEM Dec 14, 2024
Around 9/25/23, KIA service technicians confirmed that my vehicle had an engine fire rendering it inoperable. The incident appears consistent with NHTSA Recall Number 23V652: several engine compartment components melted due to the fire.¶For approximately 16 months, I persistently sought a resolution with KIA. Despite my efforts, KIA refused any corrective action & instead presented me with a $66,749.72 invoice for a new engine. This was alarming given I had purchased the most comprehensive extended warranty when acquiring the vehicle from an authorized KIA dealer (I am the original owner).¶The extended warranty company denied coverage, citing a general exclusion for overheating incidents. They classified the engine fire as overheating, voiding the warranty I had purchased for added protection. This interpretation seems inconsistent with the warranty's intent & the nature of the incident.¶The fire risk aligns with the ABS module defect described in Recall 23V652 which states an electrical short can lead to significant overcurrent, increasing engine compartment fire risk.¶My vehicle had only accumulated about 40,000 miles. I had consistently followed a rigorous maintenance schedule & exercised meticulous care in vehicle upkeep throughout the entire lifespan of the vehicle.¶This situation has left me without transportation, imposed a severe financial burden & has harmed my professional career (I am founder & director of one of the world's most renowned quantum institutes).¶Most importantly, I am deeply concerned about the safety risks to other KIA owners.¶KIA's handling of serious recalls appears consistent with their unsatisfactory treatment of me. For recall #23V652, KIA delayed warning that nearly 1 million vehicles should be indefinitely parked & operated far away from ALL flammable materials. Reports indicate injuries, fatalities & property damage from this defect. Nevertheless, KIA has yet to provide an adequate solution to this critical safety concern.
Fire 1 injured
ENGINE Dec 14, 2024
Around 9/25/23, KIA service technicians confirmed that my vehicle had an engine fire rendering it inoperable. The incident appears consistent with NHTSA Recall Number 23V652: several engine compartment components melted due to the fire.¶For approximately 16 months, I persistently sought a resolution with KIA. Despite my efforts, KIA refused any corrective action & instead presented me with a $66,749.72 invoice for a new engine. This was alarming given I had purchased the most comprehensive extended warranty when acquiring the vehicle from an authorized KIA dealer (I am the original owner).¶The extended warranty company denied coverage, citing a general exclusion for overheating incidents. They classified the engine fire as overheating, voiding the warranty I had purchased for added protection. This interpretation seems inconsistent with the warranty's intent & the nature of the incident.¶The fire risk aligns with the ABS module defect described in Recall 23V652 which states an electrical short can lead to significant overcurrent, increasing engine compartment fire risk.¶My vehicle had only accumulated about 40,000 miles. I had consistently followed a rigorous maintenance schedule & exercised meticulous care in vehicle upkeep throughout the entire lifespan of the vehicle.¶This situation has left me without transportation, imposed a severe financial burden & has harmed my professional career (I am founder & director of one of the world's most renowned quantum institutes).¶Most importantly, I am deeply concerned about the safety risks to other KIA owners.¶KIA's handling of serious recalls appears consistent with their unsatisfactory treatment of me. For recall #23V652, KIA delayed warning that nearly 1 million vehicles should be indefinitely parked & operated far away from ALL flammable materials. Reports indicate injuries, fatalities & property damage from this defect. Nevertheless, KIA has yet to provide an adequate solution to this critical safety concern.
Fire 1 injured
UNKNOWN OR OTHER Dec 14, 2024
Around 9/25/23, KIA service technicians confirmed that my vehicle had an engine fire rendering it inoperable. The incident appears consistent with NHTSA Recall Number 23V652: several engine compartment components melted due to the fire.¶For approximately 16 months, I persistently sought a resolution with KIA. Despite my efforts, KIA refused any corrective action & instead presented me with a $66,749.72 invoice for a new engine. This was alarming given I had purchased the most comprehensive extended warranty when acquiring the vehicle from an authorized KIA dealer (I am the original owner).¶The extended warranty company denied coverage, citing a general exclusion for overheating incidents. They classified the engine fire as overheating, voiding the warranty I had purchased for added protection. This interpretation seems inconsistent with the warranty's intent & the nature of the incident.¶The fire risk aligns with the ABS module defect described in Recall 23V652 which states an electrical short can lead to significant overcurrent, increasing engine compartment fire risk.¶My vehicle had only accumulated about 40,000 miles. I had consistently followed a rigorous maintenance schedule & exercised meticulous care in vehicle upkeep throughout the entire lifespan of the vehicle.¶This situation has left me without transportation, imposed a severe financial burden & has harmed my professional career (I am founder & director of one of the world's most renowned quantum institutes).¶Most importantly, I am deeply concerned about the safety risks to other KIA owners.¶KIA's handling of serious recalls appears consistent with their unsatisfactory treatment of me. For recall #23V652, KIA delayed warning that nearly 1 million vehicles should be indefinitely parked & operated far away from ALL flammable materials. Reports indicate injuries, fatalities & property damage from this defect. Nevertheless, KIA has yet to provide an adequate solution to this critical safety concern.
Fire 1 injured
UNKNOWN OR OTHER Dec 4, 2024
The dash is warping and the leather is rolling up across the passenger side airbag. The leather around the center channel speaker is rolling back as well and going to cover the daytime running lamp sensor if it shrinks much further.
AIR BAGS Dec 4, 2024
The dash is warping and the leather is rolling up across the passenger side airbag. The leather around the center channel speaker is rolling back as well and going to cover the daytime running lamp sensor if it shrinks much further.
UNKNOWN OR OTHER Nov 4, 2024
12/23/2023 my car started leaking oil. It took KIA 3 attempts to properly replace the valve cover gasket. Then my vehicle began having issues starting. They replaced my 1yr old battery, twice. The problem still occurred so they replaced crankshaft sensor. Since then, the vehicle has shut off on me completely 7 times. They have replaced the alternator now twice. The headlights flicker randomly, I lose power steering, and the vehicle will lose all power. I have to jump the car to get it started and it does not run like it did before. It lacks torque, it feels unsteady, and completely unsafe. Over the last few years the dash panel has completely melted off. I'm not a mechanic, but I believe there is either a short or and electrical issue caused by the heat of the dash. My car has been towed twice now, and is needing to be towed again for them to try to repair it, again.
ENGINE Nov 4, 2024
12/23/2023 my car started leaking oil. It took KIA 3 attempts to properly replace the valve cover gasket. Then my vehicle began having issues starting. They replaced my 1yr old battery, twice. The problem still occurred so they replaced crankshaft sensor. Since then, the vehicle has shut off on me completely 7 times. They have replaced the alternator now twice. The headlights flicker randomly, I lose power steering, and the vehicle will lose all power. I have to jump the car to get it started and it does not run like it did before. It lacks torque, it feels unsteady, and completely unsafe. Over the last few years the dash panel has completely melted off. I'm not a mechanic, but I believe there is either a short or and electrical issue caused by the heat of the dash. My car has been towed twice now, and is needing to be towed again for them to try to repair it, again.
ELECTRICAL SYSTEM Nov 4, 2024
12/23/2023 my car started leaking oil. It took KIA 3 attempts to properly replace the valve cover gasket. Then my vehicle began having issues starting. They replaced my 1yr old battery, twice. The problem still occurred so they replaced crankshaft sensor. Since then, the vehicle has shut off on me completely 7 times. They have replaced the alternator now twice. The headlights flicker randomly, I lose power steering, and the vehicle will lose all power. I have to jump the car to get it started and it does not run like it did before. It lacks torque, it feels unsteady, and completely unsafe. Over the last few years the dash panel has completely melted off. I'm not a mechanic, but I believe there is either a short or and electrical issue caused by the heat of the dash. My car has been towed twice now, and is needing to be towed again for them to try to repair it, again.
AIR BAGS Oct 29, 2024
Leather dash defective and is shrinking potentially interfering with airbag deployment on the front passenger side
ENGINE Sep 9, 2024
RECALL MANUFACTURER RECALL NUMBER" SC284KH NHTSA RECALL NUMBER 23V652 KIA REFUSES TO PAY FOR DELIVERING THE CAR TO THEIR CERTIFIED K-900 DEALERSHIP KIA issued a recall in June of 2023. They notified us in March of 2024. We took our car to the local Dealer, but they would not give us an appointment. However, This local dealer in Tallahassee is not a K-900 Kia-designated dealer, anyway.. IN other words they can't fix k-900s. SO, We generally take the car to the closest K-900 certified dealer which is in Dothan, Alabama. Kia America refuses to pay for the tow to Dothan, and this local dealer is not certified and therefore refused to fix the problem. I tried again today, and still KIA America refuses to pay for the tow to Dothan to fix the car. Please advise
AIR BAGS Aug 22, 2024
Due to the poor quality/materials, the dashboard leather has warped to where the passenger side airbag will likely not deploy properly in the event of an accident. Additionally, the automatic cruise control switch has ceased to function. Cruise control can be turned on, but not set due to the switch failure.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Aug 22, 2024
Due to the poor quality/materials, the dashboard leather has warped to where the passenger side airbag will likely not deploy properly in the event of an accident. Additionally, the automatic cruise control switch has ceased to function. Cruise control can be turned on, but not set due to the switch failure.
EXTERIOR LIGHTING Aug 18, 2024
My Kia Consumer Care Case #[XXX] assigned May 2024. For Lights/Headlights/Illumination Safety hazards. My complaint purpose is to explain & show docs. of my Interrupted Illumination Headlights/Loss of Viewing while using the headlights during the night. See attached snapshots taken on [XXX], [XXX] and [XXX] showing the Safety Hazards Interrupted Illumination LED Headlights/Loss of Headlight Visibility and indicating a Safety Risk with me having another crash. Due to this Safety Hazard issue, my vehicle safety driving is ONLY DURING THE DAY light DUE TO Interrupted Illumination Headlights/Loss of Headlight Visibility. I have also attached docs pertaining to the KIA RECALL #SC130 HEADLIGHT MULTI-FUNCTION SWITCH, which states the "consequence as Loss of Headlight Illumination and reduced visibility, in addition to an increase to the risk of a crash. I've already had a crash. I need this Safety Hazards Interrupted Illumination Headlights/Loss of Headlight Visibility and indicating a Safety Risk resolved with a recommended Safety Repair to its earliest time. Thank You [XXX] [XXX] 8/18/24 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
WHEELS May 27, 2024
Dealer sold me a car with two front rims that are dented causing steering complications. The steering wheel shakes and pulls to the right, there is a whine noice coming from the column.
SERVICE BRAKES, HYDRAULIC Apr 23, 2024
The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
SERVICE BRAKES, HYDRAULIC Apr 18, 2024
The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.
SERVICE BRAKES, HYDRAULIC Apr 9, 2024
The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
SERVICE BRAKES, HYDRAULIC Apr 4, 2024
The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the ABS and the check engine warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed, and the contact was informed that the part for the recall repair was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000. VIN tool confirms parts not available.
ENGINE Apr 4, 2024
The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the ABS and the check engine warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed, and the contact was informed that the part for the recall repair was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000. VIN tool confirms parts not available.
SERVICE BRAKES, HYDRAULIC Feb 29, 2024
The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
SERVICE BRAKES, HYDRAULIC Dec 21, 2023
The contact owns a 2015 Kia K900. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
EXTERIOR LIGHTING Oct 17, 2023
The lights malfunctioned, by flickering and finally going out. Putting me and others at risk by not having my lights working properly. There were NO warnings, prior to the incident. It has happened numerous times, scaring me to death. I am 86 years old and wasn't prepared to have my lights go out and not be able to see where I was going, or if others could see me. It started in 2017 and has happened often since then. I didn't know what was wrong and the Dealer said they didn't know anything about it BUT it continues to happen. Now the dealers want $159.00 to diagnose a faulty light problem that is DANGEROUS TO ME AND OTHERS.
EXTERIOR LIGHTING Oct 4, 2023
The contact owns a 2015 Kia K900. The contact stated while driving at an undisclosed speed, the driver’s and passenger side headlights intermittently flickered then turned off and turned on. There was no warning light illuminated. The vehicle was not diagnosed or repaired. A dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 16V210000 (Exterior Lighting). The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 42,200.
POWER TRAIN Aug 31, 2023
Traveling at 35 MPH on local street --- Engine stalled without warning --- Steered to side of road --- Electric steering continued to offer assist until brought to stop --- Many amber warning lights --- Msg center instructed to shift to park and turn off ignition --- Vehicle set Electric Parking Brake without operator input --- Phoned for assist from local towing company -- Vehicle could not be moved due to electric parking brake and electric shifter --- There are no Kia dealers in area -- Contacted Cowboy Kia of Conroe TX -- Told this shop does not service the Kia K900 --- Contacted Sterling Kia of Bryan/College Station TX --- Told this shop does not service the Kia K900 --- Contacted DeMontrond Kia of North Houston --- Told it would be 2 weeks before service --- Resorted to local independent service --- Advised failure of ECU p/n 39110-3FKN5.
ELECTRICAL SYSTEM Aug 31, 2023
Traveling at 35 MPH on local street --- Engine stalled without warning --- Steered to side of road --- Electric steering continued to offer assist until brought to stop --- Many amber warning lights --- Msg center instructed to shift to park and turn off ignition --- Vehicle set Electric Parking Brake without operator input --- Phoned for assist from local towing company -- Vehicle could not be moved due to electric parking brake and electric shifter --- There are no Kia dealers in area -- Contacted Cowboy Kia of Conroe TX -- Told this shop does not service the Kia K900 --- Contacted Sterling Kia of Bryan/College Station TX --- Told this shop does not service the Kia K900 --- Contacted DeMontrond Kia of North Houston --- Told it would be 2 weeks before service --- Resorted to local independent service --- Advised failure of ECU p/n 39110-3FKN5.
ENGINE Aug 31, 2023
Traveling at 35 MPH on local street --- Engine stalled without warning --- Steered to side of road --- Electric steering continued to offer assist until brought to stop --- Many amber warning lights --- Msg center instructed to shift to park and turn off ignition --- Vehicle set Electric Parking Brake without operator input --- Phoned for assist from local towing company -- Vehicle could not be moved due to electric parking brake and electric shifter --- There are no Kia dealers in area -- Contacted Cowboy Kia of Conroe TX -- Told this shop does not service the Kia K900 --- Contacted Sterling Kia of Bryan/College Station TX --- Told this shop does not service the Kia K900 --- Contacted DeMontrond Kia of North Houston --- Told it would be 2 weeks before service --- Resorted to local independent service --- Advised failure of ECU p/n 39110-3FKN5.
EXTERIOR LIGHTING Aug 10, 2023
While driving at night, the headlights flicker and then just turn off automatically. When I tried to manually turn them on, they will flicker again and then turn off automatically again. There is a recall on this exact thing happening to the same year, make and model as my car but I am told it doesn't apply to my VIN #. I am a single woman on a major highway (I 75 in Florida) with children, at night, when this happened and had to drive over 5 miles to the nearest exit where I felt safe to pull off the road. There was no warning that this was going to happen, and it continues to happen every time I use my headlights. This hinders me from night driving.
SEATS Jul 24, 2023
The front passenger seat belt light was not going away even when the passenger was in the seat with the belt on. The dealership kept the car for 8 days to fix these issues. They offered no loaner or rental for us to use during this time. The seatbelt light was coming on due to a failure of the airbag sensor. The dealership and Kia have advised the part needed for repairing this issue is back-ordered and no timetable is available for it to be delivered. Furthermore, both Kia Corporate and the dealership have acknowledged that this issue is a safety issue as the airbag(s) may not deploy. Even though this major safety issue exists Kia has offered nothing in the way of a solution. If the airbags fail to deploy in an accident I will hold Kia fully responsible for all the damages and injuries caused by the same. Sumit S. DateAttorney at Law
AIR BAGS Jul 24, 2023
The front passenger seat belt light was not going away even when the passenger was in the seat with the belt on. The dealership kept the car for 8 days to fix these issues. They offered no loaner or rental for us to use during this time. The seatbelt light was coming on due to a failure of the airbag sensor. The dealership and Kia have advised the part needed for repairing this issue is back-ordered and no timetable is available for it to be delivered. Furthermore, both Kia Corporate and the dealership have acknowledged that this issue is a safety issue as the airbag(s) may not deploy. Even though this major safety issue exists Kia has offered nothing in the way of a solution. If the airbags fail to deploy in an accident I will hold Kia fully responsible for all the damages and injuries caused by the same. Sumit S. DateAttorney at Law
STRUCTURE:INTERIOR PANELS:DASHBOARD Jan 4, 2023
Dear Sir or Madam I am writing to inform you of a defective issue with my 2015 KIA K900. The top dash from driver to passenger side has warped and pull back tremendously. It is my concern and safety that this will create a problem for the airbags and interfere with the airbag deployment on the passenger side and headlight sensor. This is a safety defective issue that can interfere or cause malfunction with or during an accident-causing serious injuries and possible death should an accident accrue. I drive on a daily basics transporting my family and others. Their safety as well as mines are foremost important. I ask that you take a look into this urgent matter. I and my family lives are in your hands. I can be contacted at my email and via phone to discuss this matter further. I await your reply soon. Thank you for your time.
STRUCTURE:BODY Jan 4, 2023
Dear Sir or Madam I am writing to inform you of a defective issue with my 2015 KIA K900. The top dash from driver to passenger side has warped and pull back tremendously. It is my concern and safety that this will create a problem for the airbags and interfere with the airbag deployment on the passenger side and headlight sensor. This is a safety defective issue that can interfere or cause malfunction with or during an accident-causing serious injuries and possible death should an accident accrue. I drive on a daily basics transporting my family and others. Their safety as well as mines are foremost important. I ask that you take a look into this urgent matter. I and my family lives are in your hands. I can be contacted at my email and via phone to discuss this matter further. I await your reply soon. Thank you for your time.
AIR BAGS Jan 4, 2023
Dear Sir or Madam I am writing to inform you of a defective issue with my 2015 KIA K900. The top dash from driver to passenger side has warped and pull back tremendously. It is my concern and safety that this will create a problem for the airbags and interfere with the airbag deployment on the passenger side and headlight sensor. This is a safety defective issue that can interfere or cause malfunction with or during an accident-causing serious injuries and possible death should an accident accrue. I drive on a daily basics transporting my family and others. Their safety as well as mines are foremost important. I ask that you take a look into this urgent matter. I and my family lives are in your hands. I can be contacted at my email and via phone to discuss this matter further. I await your reply soon. Thank you for your time.
AIR BAGS Dec 14, 2022
Dear Sir or Madam There are delaminating safety hazard issues on my KIA K900 that could lead to potential serious injuries or death that interfere with the passenger airbag. Over the last 3 years the top dash from the driver side across to the the passenger airbag has warped and continues to separates, leaving me afraid to drive or transport my children in the front seat overall. This puts me, my family and others at risk on a daily basis. While driving is a privilege, it my duty to protect my family and others who travel with me. What is are you going to do to solve this issues. The safety of my family is in your hands.
STRUCTURE:INTERIOR PANELS:DASHBOARD Dec 14, 2022
Dear Sir or Madam There are delaminating safety hazard issues on my KIA K900 that could lead to potential serious injuries or death that interfere with the passenger airbag. Over the last 3 years the top dash from the driver side across to the the passenger airbag has warped and continues to separates, leaving me afraid to drive or transport my children in the front seat overall. This puts me, my family and others at risk on a daily basis. While driving is a privilege, it my duty to protect my family and others who travel with me. What is are you going to do to solve this issues. The safety of my family is in your hands.
AIR BAGS Nov 29, 2022
The dashboard leather is beginning to warp quite significantly. I worry that this will interfere with the deployment of the passenger-side airbag.
STRUCTURE:INTERIOR PANELS:DASHBOARD Nov 29, 2022
The dashboard leather is beginning to warp quite significantly. I worry that this will interfere with the deployment of the passenger-side airbag.
AIR BAGS Oct 25, 2022
DASH BOARD MELTING BACK FROM HEAT
UNKNOWN OR OTHER Oct 25, 2022
DASH BOARD MELTING BACK FROM HEAT
AIR BAGS Oct 25, 2022
Dash not holding together as it should. It seems to be exposing passenger side airbag and wiring for airbag.
AIR BAGS Sep 11, 2022
The leather from the dashboard has rolled back and it will block, at least partially, the passenger airbag deployment if I’m in a front end collision. The lane keeping assistant doesn’t work at all. When driving 43 mph the car starts to vibrate until I reach a speed of 61-63 mph
LANE DEPARTURE: ASSIST Sep 11, 2022
The leather from the dashboard has rolled back and it will block, at least partially, the passenger airbag deployment if I’m in a front end collision. The lane keeping assistant doesn’t work at all. When driving 43 mph the car starts to vibrate until I reach a speed of 61-63 mph
STRUCTURE:INTERIOR PANELS:DASHBOARD Sep 11, 2022
The leather from the dashboard has rolled back and it will block, at least partially, the passenger airbag deployment if I’m in a front end collision. The lane keeping assistant doesn’t work at all. When driving 43 mph the car starts to vibrate until I reach a speed of 61-63 mph
AIR BAGS Aug 18, 2022
The contact owns a 2015 Kia K900. The contact stated that he noticed peeling and bubbling above the passenger’s side of the air bag housing. No warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 110,000.
AIR BAGS Aug 15, 2022
The contact owns a 2015 Kia K900. The contact stated the leather dashboard was separating from the passenger side air bag deployment section. There were no warning lights illuminated. The contact noticed the failure when the vehicle was returned from the dealer, for the engine control module repair. The vehicle was taken to an upholstery repair shop which diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
EXTERIOR LIGHTING Jul 28, 2022
The PASSENGER FRONT AIR BAG will be blocked from opening correctly in the event of a front end collision. The AUTOMATIC HEADLIGHTS lights flash on and off with small changes in ambient light causing distractions to oncoming vehicles and also inhibiting driver's visibility in low light situations. There is another sensor that is impacted by the defect, but I'm not sure of it's function. All of these issues are caused by well known dash cover defects on k900s like mine, as well as Hyundai Equus, and other names in the US and around the world. It may affect other Kia car's as well, such as the Forte. IN SUMMARY: DASH COVER ADHESIVE AND SECUREMENT LET LOOSE AND IS IMPEDING PROPER DEPLOYMENT OF THE PASSENGER AIR BAG, INTERFERING WITH PROPER FUNCTION OF HEADLIGHTS, AND COVERING DASH MOUNTED SENSORS. The defect was brought to a dealership for Goodwill consideration, as many cars have been repaired by Hyundai/Kia under goodwill warranty even before it progressed to a safety issue by covering the airbag and dash sensors. However, the District Parts and Service Manager was only concerned with my prior patronage, not with the quality nor safety of their cars. I escalated this to the 2nd level of Kia Customer service, and it was initially declined before the 2nd level representative even looked at the pictures or description of the safety defects. The 2nd level Rep reported that the DPSM would not return his calls. The 2nd level Rep had some contact with Kia engineers, but they determined that leather and/or hard plastic over the airbag opening would somehow not be a safety issue. The headlights were never discussed in Kia's "investigation." Eric, the 2nd level Rep initially encouraged me to NOT file with NHTSA because he claimed all goodwill requests were reported to NHTSA by Kia Corporation!
UNKNOWN OR OTHER Jul 28, 2022
The PASSENGER FRONT AIR BAG will be blocked from opening correctly in the event of a front end collision. The AUTOMATIC HEADLIGHTS lights flash on and off with small changes in ambient light causing distractions to oncoming vehicles and also inhibiting driver's visibility in low light situations. There is another sensor that is impacted by the defect, but I'm not sure of it's function. All of these issues are caused by well known dash cover defects on k900s like mine, as well as Hyundai Equus, and other names in the US and around the world. It may affect other Kia car's as well, such as the Forte. IN SUMMARY: DASH COVER ADHESIVE AND SECUREMENT LET LOOSE AND IS IMPEDING PROPER DEPLOYMENT OF THE PASSENGER AIR BAG, INTERFERING WITH PROPER FUNCTION OF HEADLIGHTS, AND COVERING DASH MOUNTED SENSORS. The defect was brought to a dealership for Goodwill consideration, as many cars have been repaired by Hyundai/Kia under goodwill warranty even before it progressed to a safety issue by covering the airbag and dash sensors. However, the District Parts and Service Manager was only concerned with my prior patronage, not with the quality nor safety of their cars. I escalated this to the 2nd level of Kia Customer service, and it was initially declined before the 2nd level representative even looked at the pictures or description of the safety defects. The 2nd level Rep reported that the DPSM would not return his calls. The 2nd level Rep had some contact with Kia engineers, but they determined that leather and/or hard plastic over the airbag opening would somehow not be a safety issue. The headlights were never discussed in Kia's "investigation." Eric, the 2nd level Rep initially encouraged me to NOT file with NHTSA because he claimed all goodwill requests were reported to NHTSA by Kia Corporation!
AIR BAGS Jul 28, 2022
The PASSENGER FRONT AIR BAG will be blocked from opening correctly in the event of a front end collision. The AUTOMATIC HEADLIGHTS lights flash on and off with small changes in ambient light causing distractions to oncoming vehicles and also inhibiting driver's visibility in low light situations. There is another sensor that is impacted by the defect, but I'm not sure of it's function. All of these issues are caused by well known dash cover defects on k900s like mine, as well as Hyundai Equus, and other names in the US and around the world. It may affect other Kia car's as well, such as the Forte. IN SUMMARY: DASH COVER ADHESIVE AND SECUREMENT LET LOOSE AND IS IMPEDING PROPER DEPLOYMENT OF THE PASSENGER AIR BAG, INTERFERING WITH PROPER FUNCTION OF HEADLIGHTS, AND COVERING DASH MOUNTED SENSORS. The defect was brought to a dealership for Goodwill consideration, as many cars have been repaired by Hyundai/Kia under goodwill warranty even before it progressed to a safety issue by covering the airbag and dash sensors. However, the District Parts and Service Manager was only concerned with my prior patronage, not with the quality nor safety of their cars. I escalated this to the 2nd level of Kia Customer service, and it was initially declined before the 2nd level representative even looked at the pictures or description of the safety defects. The 2nd level Rep reported that the DPSM would not return his calls. The 2nd level Rep had some contact with Kia engineers, but they determined that leather and/or hard plastic over the airbag opening would somehow not be a safety issue. The headlights were never discussed in Kia's "investigation." Eric, the 2nd level Rep initially encouraged me to NOT file with NHTSA because he claimed all goodwill requests were reported to NHTSA by Kia Corporation!
ELECTRICAL SYSTEM Apr 11, 2022
The vehicle has lost electrical power at highway speeds and while idling at stop lights.
EXTERIOR LIGHTING Aug 31, 2020
AUTO HEADLIGHTS SHUT OFF WHILE DRIVING. ALSO, HEADLIGHTS SHUT OFF WHEN USING TURNING SINGLE. LIGHT SWITCH WAS REPLACED IN 2016 DUE TO RECALL.