2004 KEYSTONE ZEPPELIN

2 recalls — 17 complaints — 2 TSBs

EQUIPMENT

Defect Description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more

1,205,997 vehicles affected

Manufacturer: Keystone RV Company

INTERIOR LIGHTING

Defect Description

ON CERTAIN TRAVEL TRAILERS, THE DIMMER SWITCH FACE PLATE CAN MELT AROUND THE SLIDE CONTROL.

Consequence

THE SWITCH CAN BECOME HOT ENOUGH TO MELT THE FACE PLATE.

Remedy

DEALERS WILL INSPECT AND REPLACE THE FACE PLATE. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT KEYSTONE AT 1-866-273-1454.

267 vehicles affected

Manufacturer: KEYSTONE RV COMPANY

Complaint Statistics

17 total complaints

Top Reported Components

Component	Complaints
STRUCTURE	3
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER	2
TIRES	2
TIRES:TREAD/BELT	2
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS	1
STRUCTURE:FRAME AND MEMBERS	1
WHEELS	1
ELECTRICAL SYSTEM	1
SUSPENSION	1
TIRES:SIDEWALL	1

Incident date: Jul 27, 2015

TL* THE CONTACT OWNS A 2004 KEYSTONE ZEPPELIN. WHILE THE VEHICLE WAS BEING RENOVATED, THE LINOLEUM WAS REMOVED AND THE CONTACT DISCOVERED THAT THE SUPPORT BRACKETS LOCATED UNDERNEATH THE SLIDE OUT AND IN THE FLOOR WERE FRACTURED. THE CONTACT STATED THAT THE FLOOR BRACKETS WERE INSTALLED EVERY FOUR F... Read more

Incident date: Aug 1, 2007

WE PURCHASED A NEW SPRINGDALE RV IN 2004 THAT HAD A DOMETIC REFRIGERATOR. IN THE SUMMER OF 2007 OUR FRIDGE STARTED LEAKING A YELLOW RESIDUE, SMELLED OF AMMONIA AND WOULD NOT COOL PROPERLY. WE HAD TO REPLACE THE COOLING UNIT AT OUR LOCAL RV DEALERSHIP. RECENTLY WE RECEIVED A PRODUCT RECALL ON THESE ... Read more

Incident date: Oct 3, 2007

I OWN A 2004 KEYSTONE RV TRAILER WITH ABOUT 18,000 MILES SINCE I PURCHASED IT THE RIGHT SIDE TIRES TRADES CAME OFF . WHEN I TRIED TO REPLACE THEM I WAS TOLD THEY ARE THE WRONG TYPE LT235/80/R16 (THEY ARE THE ORIGINAL FROM KEYSTONE) AND SHOULD BE A ST 235/80/R16 AND THAT IS WHY THEY FAILED PLUS ARE ... Read more

Incident date: Apr 6, 2007

MISSION LOAD-MAX RADIAL TRAILER TIRE ST225 75R15. D.O.T.#WEHH2730804. TIRES HAVE PROBLEM WITH BLOWOUTS. *JB

Incident date: Jun 26, 2006

REPLACED 4 RV TIRES LAST AUG BECAUSE OF CRACKING IN SIDEWALL DUROST/75D15C HF502 TL (78-15 6PR WITH TIRES REPLACED TO ME BY HWA FONG RUBBER (USA) INC IN COVINGTON, GA 30014 AFTER ONE YEAR AND 2400 MILES, YESTERDAY ONE OF THE REPLACED TIRES BLEW AFTER ALMOST ONE YEAR AND 2400 MILES. *JB

Incident date: Jun 26, 2006

Incident date: May 11, 2006

I OWN A MOUNTIANEER TRAILER, MADE BY KEYSTONE. I HAVE TWO PROBLEMS. THE FIRST PRONLEM IS THAT I HAVE HAD TWO BLOWOUTS ON THE TIRES THAT CAME WITH THE TRAILER. THEY ARE MISSION, LOAD MAX RADIALS, ST225/75R15. THESE TIRES HAVE LESS THEN 4000 MILES ON THEM. THE FIRST BLOWOUT WAS ON THE WAY TO CONNECTIC... Read more

Incident date: Mar 15, 2005

THE TIRES OF MY TRAVEL TRAILER RUB AGAINST THE TOP OF THE WHEEL WELL BECAUSE OF THE LACK OF ADEQUATE CLEARANCE. THIS IS A SYSTEMIC PROBLEM WITH THE EARLIER VERSIONS OF THIS TRAVEL TRAILER, THE KEYSTONE ZEPPELIN Z301. THERE IS ONLY ABOUT 1" OF CLEARANCE BETWEEN THE TIRE AND WHEEL WELL WHERE THERE SHO... Read more

Incident date: Sep 8, 2004

PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTR... Read more

Incident date: Sep 8, 2004

Incident date: Sep 23, 2004

PURCHASED A ZEPPELIN Z301 ON A TUESDAY HAD AN ISSUE ARISE ON THRUSDAY. WAS TOLD TO KEEP THE UNIT AND CREATE A LIST. THE UNIT HAD FRAME SUPPORT ISSUES BEING OUT OF LEVEL WIDTHWISE 1/2 INCH PER FOOT SAGGING. FROM THIS MAIN ISSUE WAS TH START OF MY 26 LINE ITEM LIST. *AK

Incident date: Sep 15, 2004

STRUCTURAL DAMAGE: THE FRAME IS NOT SUFFICIENT TO HANDLE THE TRAILER. THIS CAUSED TONS OF OTHER PROBLEMS, WALLS CRACKING, WATER IN TRAILER, TANKS NOT EMPTYING PROPERLY.*AK

Incident date: Feb 26, 2004

PLUMBING LEAKS, FLOODING, MOLD GROWING INSIDE CABINET FINISH (HEALTH HAZARD TO MY CHILDREN) BEEN IN SERVICE MANY TIMES, NOW DEALERSHIP AND MANUFACTURER ARE REFUSING TO HELP WITH THE SITUATION. *AK

Incident date: Aug 25, 2004

THE FIRST NIGHT WE BROUGHT OUR NEW CAMPER HOME, WE NOTICED WATER ON THE FLOOR FROM BOTH SLIDES. ON OUR FIRST TRIP WITH SOME RAIN, WE HAD SOAKED CARPETS & A LIFTING KITCHEN FLOOR. THROUGH RESEARCH ON THE INTERNET WE HAVE FOUND THAT A LARGE NUMBER OF ZEPPLIN OWNERS, GOT WATER DAMAGE THE FIRST TIME IT ... Read more

Technical Service Bulletins — 2004 KEYSTONE ZEPPELIN

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
980000 UNKNOWN OR OTHER	1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER	1

980000 UNKNOWN OR OTHER

There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.

351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE ZEPPELIN — All Years Overview

Complete safety history for the KEYSTONE ZEPPELIN across all model years (2004–2007).

5 Total Recalls

18 Total Complaints

0 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

KEYSTONE ZEPPELIN — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2007	1	0	View
2006	1	1	View
2005	1	0	View
2004 (current)	2	17

Other KEYSTONE Models

Model	Recalls	Complaints
AEROLITE	0	0	View
ALPINE	0	0	View
ARCADIA	0	0	View
ASPEN TRAIL	0	0	View
ATLAS	0	0	View
AVALANCHE	0	0	View
BIG SKY	0	0	View
BOBCAT	0	0	View

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