2004 KEYSTONE SPRINTER
3 recalls, 11 complaints - 2 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
08V325000 Jul 17, 2008
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GA... Read more
Consequence
IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy
KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST... Read more
07V134000 Mar 22, 2007
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS... Read more
Consequence
THIS COULD RESULT IN A FIRE.
Remedy
KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL AS... Read more
Complaint Statistics
11 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 4 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 2 |
| SUSPENSION:REAR:AXLE:SPINDLE | 1 |
| SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:SHACKLE | 1 |
| STRUCTURE:BODY | 1 |
| ELECTRICAL SYSTEM | 1 |
| WHEELS | 1 |
WHEELS
Dec 19, 2015
Incident date: Dec 19, 2015
MY 5TH WHEEL CAMPER MODEL 252 FWRLS HAS A GVWR 8200 AND THE TIRES (ST205/75R15C) HAVE A 1820 RATING @ 50 PSI (MAX) WITH TWO AXLES EQUALING A TOTAL OF 4 TIRES THE MAX LOAD IS 7280. THEREFORE, THE CAMPER IS OVERLOADED 920 LBS BASED ON THE TIRE/WHEEL MAXIMUM LOAD CAPACITY. ISN'T THIS ILLEGAL. I ALWA... Read more
STRUCTURE:BODY
May 18, 2012
Incident date: Apr 15, 2012
TL* THE CONTACT OWNS A 2004 KEYSTONE SPRINTER FIFTH WHEEL. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LADDER THAT WAS MOUNTED ON THE REAR BY THE MANUFACTURER. THE SCREWS THAT WERE USED TO MOUNT THE LATER ENDED UP PENETRATING AN ELECTRICAL WIRE. THE CONTACT NOTICED THE PROBLEM WHEN HE TO... Read more
ELECTRICAL SYSTEM
May 18, 2012
Incident date: Apr 15, 2012
TL* THE CONTACT OWNS A 2004 KEYSTONE SPRINTER FIFTH WHEEL. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LADDER THAT WAS MOUNTED ON THE REAR BY THE MANUFACTURER. THE SCREWS THAT WERE USED TO MOUNT THE LATER ENDED UP PENETRATING AN ELECTRICAL WIRE. THE CONTACT NOTICED THE PROBLEM WHEN HE TO... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Apr 14, 2010
Incident date: Jan 1, 1901
DOMESTIC COMPANY REGARDING REFRIGERATOR RECALL. 2004 SPRINTER TRAVEL TRAILER WAS PURCHASED NEW. *DT THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE IN THE MAIL. THE CONSUMER WAS ONLY BEEN ABLE TO FIND ONE DEALER WHO MADE SERVICE CALLS TO HOMES, BUT THEY CHARGED $240.00. THE CONSUMER STATED H... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Oct 29, 2009
Incident date: Oct 25, 2009
MY 2004 KEYSTONE SPRINTER 293 FIFTH WHEEL CAUGHT FIRE WHILE PARKED IN MY DRIVEWAY. THE CHARLOTTE, NC FIRE INVESTIGATOR SUSPECTS IT STARTED AT THE REFRIGERATOR. MY REFRIGERATOR IS PART OF THE DOMETIC RECALL. MY INSURANCE COMPANY IS IN THE PROCESS OF INVESTIGATING IF THE REFRIGERATOR DESIGN WAS THE... Read more
Fire
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:SHACKLE
Mar 6, 2008
Incident date: Aug 10, 2007
THE WEAKEST LINK I OWN A 2004 KEYSTONE SPRINTER. THIS RV UNIT HAS 30,000 TOWED MILES. THIS RV HAS THE DOUBLE EYE SUSPENSION SYSTEM. DURING MY TRAVELS IN 2007 A SET OF SHACKLE PLATES BROKE. THIS PART FAILURE HAS RESULTED IN A $1500.00 LOSS INCLUDING A BENT AXLE, SUSPENSION PARTS AND DAMAGED ... Read more
TIRES
Aug 12, 2007
Incident date: Aug 3, 2007
THIS WAS A CLOSE CALL INCIDENT. I HAVE ONLY OWNED THIS 2004 KEYSTONE SPRINTER ST307BHW04 TRAVEL TRAILER FOR 2 MONTHS. WHEN I GOT IT THE TIRES WERE FINE THIS PAST WEEKEND AFTER LESS THEN 500 MILES I JUST MADE IT TO OUR CAMPSITE AND FOUND CORDS HANGING OUT ON THE INSIDE EDGE OF THE REAR LEFT TIRE. WHI... Read more
SUSPENSION:REAR:AXLE:SPINDLE
Aug 12, 2007
Incident date: Aug 3, 2007
THIS WAS A CLOSE CALL INCIDENT. I HAVE ONLY OWNED THIS 2004 KEYSTONE SPRINTER ST307BHW04 TRAVEL TRAILER FOR 2 MONTHS. WHEN I GOT IT THE TIRES WERE FINE THIS PAST WEEKEND AFTER LESS THEN 500 MILES I JUST MADE IT TO OUR CAMPSITE AND FOUND CORDS HANGING OUT ON THE INSIDE EDGE OF THE REAR LEFT TIRE. WHI... Read more
TIRES
Aug 17, 2005
Incident date: Aug 11, 2005
TWO OF OUR FOUR MISSION LOAD MAX TIRES ON OUR 2004 KEYSTONE SPRINTER 5TH WHEEL FAILED WHILE TRAVELING AT 55 MPH ON I-26 EAST ON 8/11/2005. THE RIGHT FRONT TIRE COMPLETELY SHREDDED AND THE LEFT REAR TREAD SEPARATED FROM THE SIDEWALL. LEGRAND FENDER INC OF ST GEORGE SC, STATED THE OTHER 2 TIRES WERE ... Read more
TIRES
Aug 9, 2005
Incident date: Jun 20, 2005
DT: THE CONTACT OWNS A 2004 KEYSTONE SPRINTER. THE CONTACT COMPLAINED ABOUT A TIRE PROBLEM . THERE WAS A BLOW OUT ON THE REAR PASSENGER SIDE TIRE. ALSO, REAR DRIVER'S SIDE TIRE WAS ABOUT TO BLOW OUT BECAUSE THE SIDEWALL BECAME DETACHED FROM THE REST OF THE TIRE. HE TOOK THE VEHICLE TO DEALER ... Read more
TIRES
Jul 15, 2005
Incident date: Jul 12, 2005
DT: CONSUMER HAS A 2004 KEYSTONE SPRINTER 30 FOOT TRAVEL TRAILER WITH ABOUT 2500 MILES. AT ABOUT 2000 MILES TRAILER GOT A FLAT ON THE PASSENGERS REAR, WHICH WAS FROM A HOLE ON THE INTERIOR SIDEWALL. THIS HAPPENED ON APRIL 1, 2005. THEN ON JULY 12, 2005 TRAILER LOST 2 MORE TIRES WITHIN 40 MILES OF E... Read more
Technical Service Bulletins, 2004 KEYSTONE SPRINTER
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE SPRINTER - All Years Overview
Complete safety history for the KEYSTONE SPRINTER across all model years (1997, 2022).
50
Total Recalls
56
Total Complaints
0
Investigations
1
Reported Crashes
2
Reported Fires
0
Reported Deaths
KEYSTONE SPRINTER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2022 | 2 | 0 | View |
| 2021 | 2 | 0 | View |
| 2020 | 1 | 1 | View |
| 2019 | 2 | 3 | View |
| 2018 | 1 | 0 | View |
| 2017 | 1 | 1 | View |
| 2016 | 3 | 0 | View |
| 2015 | 3 | 1 | View |
| 2014 | 1 | 0 | View |
| 2013 | 1 | 3 | View |
| 2012 | 1 | 1 | View |
| 2011 | 4 | 1 | View |
| 2010 | 2 | 1 | View |
| 2009 | 2 | 1 | View |
| 2008 | 2 | 5 | View |
| 2007 | 3 | 5 | View |
| 2006 | 3 | 2 | View |
| 2005 | 4 | 10 | View |
| 2004 (current) | 3 | 11 | |
| 2003 | 2 | 1 | View |
| 2002 | 1 | 5 | View |
| 2001 | 2 | 0 | View |
| 2000 | 1 | 0 | View |
| 1999 | 1 | 0 | View |
| 1998 | 1 | 3 | View |
| 1997 | 1 | 1 | View |