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2014 KEYSTONE MONTANA MOUNTAINEER

1 recalls — 6 complaints — 2 TSBs

13V155000 Apr 23, 2013
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation se... Read more
Consequence
If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Remedy
Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
6,561 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

6 total complaints 1 injuries

Top Reported Components

ComponentComplaints
STRUCTURE2
WHEELS1
SERVICE BRAKES1
ENGINE AND ENGINE COOLING1
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS1
WHEELS Apr 25, 2014
Incident date: Dec 19, 2013
FOLLOWING INSTRUCTIONS IN RV OWNERS MANUAL I CHECKED LUG NUT TORQUE AT SELLING DEALER. TORQUE WAS TOO HIGH. LATER SERVICE TECHNICIAN REPLACED THE FOUR WHEEL HUBS. SELLING DEALER SERVICE MANAGER REFUSED TO REPLACE BEARING CUPS AND BEARINGS IN MATCHED SETS. I CALLED DEXTER ASKING HELP. DEXTER SHO... Read more
SERVICE BRAKES Apr 25, 2014
Incident date: Dec 19, 2013
FOLLOWING INSTRUCTIONS IN RV OWNERS MANUAL I CHECKED LUG NUT TORQUE AT SELLING DEALER. TORQUE WAS TOO HIGH. LATER SERVICE TECHNICIAN REPLACED THE FOUR WHEEL HUBS. SELLING DEALER SERVICE MANAGER REFUSED TO REPLACE BEARING CUPS AND BEARINGS IN MATCHED SETS. I CALLED DEXTER ASKING HELP. DEXTER SHO... Read more
ENGINE AND ENGINE COOLING Apr 25, 2014
Incident date: Dec 26, 2013
DECEMBER 26, 2013, MY WIFE AND I STOPPED AT A REST STOP IN VAN HORN, TEXAS FOR A FEW HOURS REST. OUR RV WAS NOT MANUFACTURED WITH A FURNACE AIR RETURN DUCT. WE HAD JUST BOUGHT A NEW DODGE 3500 WITH A CUMMINS DIESEL ENGINE HAVING ALL THE BELLS & WHISTLES (FIRST FOR US). WAKING UP I DECIDE TO SHOW O... Read more
1 injured
STRUCTURE Apr 25, 2014
Incident date: Dec 26, 2013
NFPA 7.2.4 SHOWER STALLS. IN NO CASE SHALL THE DEPTH OF A SHOWER RECEPTOR BE LESS THAN 2 IN. (51 MM) OR THAN 9 IN. (229 MM). MEASURED FROM THE TOP OF THE FINISHED DAM OR THRESHOLD TO THE TOP OF THE DRAIN. SHOWER IN MY RV MEASURES 10 1/2" TECHNICAL MGR. ASKS WHAT DOES THAT HURT? KEYSTONE ISN'T G... Read more
STRUCTURE Apr 25, 2014
Incident date: Dec 26, 2013
VISITING IN HOUSTON, TX. 2013 CHRISTMAS HOLIDAYS I WAS CLEANING INSIDE RV MOUNTAINEERS BASEMENT. I NOTICED ONE OF THE (THAT WAS IN VISION) ALUMINUM FLOOR JOISTS WAS SAWED PART OF THE WAY INTO. THIS FLOOR JOISTS THAT WAS SAWED PART OF THE WAY INTO IS NEXT TO A VERTICAL PLUMBING PIPE. PLUMBING INST... Read more
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Apr 25, 2014
Incident date: Dec 26, 2013
BEFORE RETURNING TO OR. I TOOK MY RV TO HOUSTON METALLURGICAL LABORATORY, INC. I SUSPECTED SOME POSSIBLE CORROSION. (EXCERPT). OUR FIRST OBSERVATION WAS THE ALUMINUM WELDING OF THE FLOOR FRAMEWORK IN WHICH WE COULD SEE SOME OF THE WELDING WOULD NOT BE ACCEPTABLE TO VISUAL INSPECTION TO MORE THAN O... Read more

Technical Service Bulletins — 2014 KEYSTONE MONTANA MOUNTAINEER

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE MONTANA MOUNTAINEER — All Years Overview

Complete safety history for the KEYSTONE MONTANA MOUNTAINEER across all model years (2003–2014).

8 Total Recalls
6 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

KEYSTONE MONTANA MOUNTAINEER — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2014 (current) 1 6
2013 1 0 View
2008 1 0 View
2007 1 0 View
2006 1 0 View
2005 1 0 View
2004 1 0 View
2003 1 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View