2020 KEYSTONE IMPACT
4 recalls — 1 complaints — 25 TSBs
22V726000 Sep 29, 2022
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Defect Description
Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Consequence
A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
21V019000 Jan 20, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas... Read more
Consequence
A gas leak can increase the risk of a fire.
Remedy
Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-398.
20V428000 Jul 24, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the t... Read more
Consequence
A generator that is able to energize the shore power connection may increase the risk of injury.
Remedy
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. ... Read more
20V398000 Jul 7, 2020
EQUIPMENT:ELECTRICAL
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Consequence
If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Complaint Statistics
1 total complaints
1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
Aug 24, 2020
Incident date: Mar 6, 2020
THE TRAILER DOOR RELEASED UNEXPECTEDLY CAUSING SEVERE PERSONAL INJURIES
1 injured
Technical Service Bulletins — 2020 KEYSTONE IMPACT
25 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 10 |
| 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY | 5 |
| 160000 STRUCTURE | 5 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 4 |
| 980000 UNKNOWN OR OTHER | 1 |
21-406
Mar 15, 2022
160000 STRUCTURE
Email to owners regarding campaign 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this
21-406
Aug 18, 2021
160000 STRUCTURE
2nd mailing to owners for advisory 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this
KSB-200305
Mar 1, 2021
350000 EQUIPMENT
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recr
20-380
Jul 17, 2020
350000 EQUIPMENT
It has been determined that certain Fuzion and Impact units may have issues with Equalizer leveling legs. The Equalizer leveling legs may have a hydraulic tube size that is inconsistent and may cause the leg to bind or leak. The remedy is t
KSB-200305
May 12, 2020
350000 EQUIPMENT
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
20-370
Feb 3, 2020
350000 EQUIPMENT
This is the repair instructions for advisory 20-370. It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor refriger
20-370
Feb 3, 2020
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
This is the owner notification letter for advisory 20-370. It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor re
20-370
Feb 3, 2020
350000 EQUIPMENT
This is the owner notification letter for advisory 20-370. It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor re
20-370
Feb 3, 2020
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
This is the letter to dealers for advisory 20-370. It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor refrigerat
20-370
Feb 3, 2020
350000 EQUIPMENT
This is the letter to dealers for advisory 20-370. It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor refrigerat
20-370
Feb 3, 2020
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
This is the repair instructions for advisory 20-370. It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor refriger
19-353
Sep 17, 2019
350000 EQUIPMENT
This is an email to dealers for advisory 19-353, campaign closing. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonat
19-353
Sep 13, 2019
350000 EQUIPMENT
This is the revised repair instructions for advisory 19-353, advising that the campaign is closing. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to iden
19-353
Sep 13, 2019
350000 EQUIPMENT
This is the owner letter for advisory 19-353, advising that the campaign is closing. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replac
19-353
Sep 13, 2019
350000 EQUIPMENT
This is the dealer letter for advisory 19-353, advising that the campaign is closing. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and repla
19-353
Jun 27, 2019
160000 STRUCTURE
This is the revised repair instructions for advisory 19-353. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skyl
19-353
Jun 27, 2019
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This is the revised repair instructions for advisory 19-353. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skyl
19-353
Jun 6, 2019
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This is the repair instructions for advisory 19-353. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.
19-353
Jun 6, 2019
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This is the owner notification letter for advisory 19-353. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylig
19-353
Jun 6, 2019
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This is the dealer letter for advisory 19-353. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.
19-353
Jun 6, 2019
160000 STRUCTURE
This is the revised repair instructions for advisory 19-353. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skyl
19-353
Jun 6, 2019
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This is the revised repair instructions for advisory 19-353. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skyl
19-353
Jun 6, 2019
160000 STRUCTURE
This is the repair instructions for advisory 19-353. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE IMPACT — All Years Overview
Complete safety history for the KEYSTONE IMPACT across all model years (2014–2026).
30
Total Recalls
3
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
KEYSTONE IMPACT — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.