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2021 KEYSTONE CROSSROADS REDWOOD

1 recalls, 2 complaints - 3 TSBs

21V015000 Jan 20, 2021
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Defect Description
Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and t... Read more
Consequence
If the axle moves, poor vehicle handling may result, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.
209 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
STRUCTURE1
SUSPENSION1
STRUCTURE Nov 18, 2021
Incident date: Aug 1, 2020
The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The tra... Read more
SUSPENSION Nov 18, 2021
Incident date: Aug 1, 2020
The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The tra... Read more

Technical Service Bulletins, 2021 KEYSTONE CROSSROADS REDWOOD

3 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER2
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
No comms 2021-07 Aug 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2021 for Keystone RV Company.
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE CROSSROADS REDWOOD - All Years Overview

Complete safety history for the KEYSTONE CROSSROADS REDWOOD across all model years (2021, 2021).

1 Total Recalls
4 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

KEYSTONE CROSSROADS REDWOOD - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 0 2 View
2021 (current) 1 2

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View