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2012 KEYSTONE COUGAR HIGH COUNTRY

1 recalls — 2 complaints — 2 TSBs

11V322000 Jun 13, 2011
POWER TRAIN:AXLE ASSEMBLY
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WIL... Read more
Consequence
OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
197 vehicles affected
Manufacturer: KEYSTONE RV COMPANY

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
STRUCTURE:BODY1
STRUCTURE:BODY:BUMPERS1
STRUCTURE:BODY Feb 15, 2013
Incident date: Dec 14, 2012
TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO AD... Read more
STRUCTURE:BODY:BUMPERS Feb 15, 2013
Incident date: Dec 14, 2012
TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR HIGH COUNTRY FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REAR BUMPER WAS NOT SUFFICIENTLY ATTACHED TO THE VEHICLE TO CARRY THE WEIGHT OF A BIKE RACK AND ANY OTHER EQUIPMENT HOWEVER, THE BUMPER DID FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO AD... Read more

Technical Service Bulletins — 2012 KEYSTONE COUGAR HIGH COUNTRY

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE COUGAR HIGH COUNTRY — All Years Overview

Complete safety history for the KEYSTONE COUGAR HIGH COUNTRY across all model years (2010–2014).

6 Total Recalls
2 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

KEYSTONE COUGAR HIGH COUNTRY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2014 1 0 View
2013 1 0 View
2012 (current) 1 2
2011 2 0 View
2010 1 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View