2009 KEYSTONE CHALLENGER

4 recalls — 2 complaints — 2 TSBs

17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company
15V561000 Sep 4, 2015
ELECTRICAL SYSTEM
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail w... Read more
Consequence
As the transfer switch fails, it may overheat, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
3,585 vehicles affected
Manufacturer: Keystone RV Company
11V577000 Dec 8, 2011
ELECTRICAL SYSTEM
Defect Description
KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOA... Read more
Consequence
CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
Remedy
KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
6,101 vehicles affected
Manufacturer: KEYSTONE RV COMPANY
10V594000 Nov 23, 2010
ELECTRICAL SYSTEM
Defect Description
KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEG... Read more
Consequence
OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Remedy
DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
6,297 vehicles affected
Manufacturer: KEYSTONE RV COMPANY

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
TIRES1
ENGINE1
ENGINE Jun 4, 2012
Incident date: Jun 4, 2012
CAR LOST POWER WHEN CHANGE FROM THE RIGHT TO LEFT LANE. THERE WERE NO WARNING , THE CAR JUST LOST POWER . THIS HAPPEN WHEN THE LIGHT WAS TURNING RED. IT TOOK ME 2 ATTEMPTS TO GET THE CAR TO STARTED.
TIRES May 27, 2011
Incident date: Aug 20, 2010
I HAVE A 2009 KEYSTONE CHALLENGER 5TH WHEEL THAT CAME WITH GOODYEAR MARATHON ST235/80/16 TIRES. TRAVELING ALONG THE OKLAHOMA TURNPIKE THE RIGHT FRONT TIRES EXPLODED WITHOUT WARNING. THE TIRE PRESSURE HAD BEEN CHECKED THAT MORNING AND THE TIRES HAD BEEN VISUALLY INSPECTED WITHIN 30 MINUTES OF THE F... Read more

Technical Service Bulletins — 2009 KEYSTONE CHALLENGER

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE CHALLENGER — All Years Overview

Complete safety history for the KEYSTONE CHALLENGER across all model years (2001–2010).

23 Total Recalls
14 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

KEYSTONE CHALLENGER — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2010 3 0 View
2009 (current) 4 2
2008 3 1 View
2007 4 3 View
2006 2 0 View
2005 1 2 View
2004 1 0 View
2003 3 1 View
2002 1 3 View
2001 1 2 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View