2020 KEYSTONE CARBON
1 recalls — 1 complaints — 8 TSBs
20V398000 Jul 7, 2020
EQUIPMENT:ELECTRICAL
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Consequence
If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 1 |
ENGINE
Jul 14, 2023
Incident date: Jun 30, 2023
The contact owns a 2012 Ram 2500. The contact stated the vehicle failed to start intermittently. The contact also stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not repaired. The manufactu... Read more
Technical Service Bulletins — 2020 KEYSTONE CARBON
8 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 3 |
| 350000 EQUIPMENT | 2 |
| 162900 STRUCTURE:BODY:ROOF AND PILLARS | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
21-406
Mar 15, 2022
160000 STRUCTURE
Email to owners regarding campaign 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this
21-406
Aug 18, 2021
160000 STRUCTURE
2nd mailing to owners for advisory 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this
21-406
May 18, 2021
160000 STRUCTURE
It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before Oct
21-406
May 18, 2021
162900 STRUCTURE:BODY:ROOF AND PILLARS
It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before Oct
KSB-200305
Mar 1, 2021
350000 EQUIPMENT
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recr
KSB-200305
May 12, 2020
350000 EQUIPMENT
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE CARBON — All Years Overview
Complete safety history for the KEYSTONE CARBON across all model years (2014–2026).
20
Total Recalls
10
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
KEYSTONE CARBON — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.