2014 KEYSTONE BULLET
5 recalls, 5 complaints - 5 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
16V600000 Aug 15, 2016
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Consequence
If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
14V146000 Mar 27, 2014
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
Consequence
A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall began on April 17, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.
14V120000 Mar 12, 2014
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubric... Read more
Consequence
With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number ... Read more
13V155000 Apr 23, 2013
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation se... Read more
Consequence
If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Remedy
Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Complaint Statistics
5 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 2 |
| SUSPENSION | 1 |
| UNKNOWN OR OTHER | 1 |
| ELECTRICAL SYSTEM | 1 |
STRUCTURE:BODY
Aug 24, 2017
Incident date: Jun 29, 2017
TL* THE CONTACT OWNS A 2014 KEYSTONE BULLET. THE CONTACT STATED THAT WATER ENTERED THE REAR PANEL OF THE TRAILER. UPON INSPECTION, THE CONTACT FOUND THAT THE ALUMINUM MOLDING HEATED AND CAUSED THE REAR PANEL TO WARP. AN INDEPENDENT MECHANIC WAS CONTACTED AND CONFIRMED THAT INADEQUATE MATERIAL WAS US... Read more
ELECTRICAL SYSTEM
Jun 28, 2017
Incident date: May 15, 2017
TL* THE CONTACT OWNS A 2014 KEYSTONE BULLET 284RLS TRAVEL TRAILER 28FT. THE CONTACT STATED THAT THE VEHICLE'S LIGHT SWITCHES BECAME INOPERABLE. UPON EXPECTING THE CEILING LIGHTS, THE CONTACT NOTICED THAT THE LIGHT SWITCHES HAD MELTED AND BURNED. THE CONTACT ALSO STATED THAT THE SOCKETS WERE BURNED. ... Read more
Fire
STRUCTURE:BODY
Apr 29, 2017
Incident date: Sep 8, 2014
WINDOWS WERE MANUFACTURED IN MEXICO. WINDOWS DO NOT FIT AND IMPROPERLY INSTALLED.CLAIM WAS MADE AND AND DENIED WITHIN WARRANTY PERIOD. KEYSTONE AFTER WARRANTY WAS OUT CHANGED COMPLAINT TO ANOTHER CAUSE WITHOUT INSPECTION AND DENIED AGAIN AS OUT OF WARRANTY. THE WORST CUSTOMER SERVICE I HAVE EVER EXP... Read more
SUSPENSION
Jul 8, 2015
Incident date: Jul 1, 2015
THE DEADBOLT LOCK ON THE DOOR OF THE TRAILER WOULD NOT UNLOCK. WE HAD TO CLIMB TROUGH THE EMERGENCY WINDOW, BUT THE LOCK WOULD NOT TURN FROM THE INSIDE EITHER SO WE HAD TO UNSCREW AND REMOVE THE DOOR HANDLE. THEN REMOVE THE DEADBOLT SO WE COULD USE THE DOOR. THE SECOND INCIDENT THAT HAPPENED W... Read more
UNKNOWN OR OTHER
Jul 8, 2015
Incident date: Jul 1, 2015
THE DEADBOLT LOCK ON THE DOOR OF THE TRAILER WOULD NOT UNLOCK. WE HAD TO CLIMB TROUGH THE EMERGENCY WINDOW, BUT THE LOCK WOULD NOT TURN FROM THE INSIDE EITHER SO WE HAD TO UNSCREW AND REMOVE THE DOOR HANDLE. THEN REMOVE THE DEADBOLT SO WE COULD USE THE DOOR. THE SECOND INCIDENT THAT HAPPENED W... Read more
Technical Service Bulletins, 2014 KEYSTONE BULLET
5 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 2 |
| 160000 STRUCTURE | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
SA-14-211
Jul 30, 2014
160000 STRUCTURE
KEYSTONE RV: ABOVE THE WATER HEATER, A DOOR STOP ON EXTERIOR SHOWER, IS MISSING AND BE CONTACT WITH WATER HEATER EXHAUST GRILL LEADING TO HEAT DAMAGE IF IN OPEN POSITION. MODEL 2015 BULLET 310. *PE
14-211
Jul 30, 2014
350000 EQUIPMENT
THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 14-211 FOR THE MISSING DOOR STOP ON THE EXTERIOR SHOWER LOCATED ABOVE THE WATER HEATER.
14-211
Jul 30, 2014
350000 EQUIPMENT
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 14-211 FOR THE MISSING DOOR STOP ON THE EXTERIOR SHOWER LOCATED ABOVE THE WATER HEATER.
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE BULLET - All Years Overview
Complete safety history for the KEYSTONE BULLET across all model years (2009, 2023).
41
Total Recalls
33
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE BULLET - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.