2020 KEYSTONE ALPINE
1 recalls, 8 complaints - 19 TSBs
20V351000 Jun 12, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Complaint Statistics
8 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| AIR BAGS | 2 |
| SERVICE BRAKES | 1 |
| EXTERIOR LIGHTING | 1 |
| ENGINE | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
AIR BAGS
Sep 25, 2024
Incident date: Jul 24, 2024
When my car was stolen and crashed the whole front end was smashed in but the air bags did deploy. I saw there's several recalls on these cars, one was the airbags. I never got any recall for it and it shows there are no recalls. The brakes have problems, being that it takes forever to slow down. I ... Read more
ELECTRICAL SYSTEM
Jul 8, 2024
Incident date: Jul 5, 2024
When I open the driver's side when car running, the check SRS airbag system warning light comes on. It also comes on if I start car with door open.
ENGINE
Apr 3, 2024
Incident date: Apr 2, 2024
UNKNOWN I was taking my car in for an oil change and to ask about the recall when it died in the middle of a very busy intersection at a red light. Right before the car died the engine light, oil light, and battery light all flashed and dinged. I got towed to ford. NOW HERES THE KICKER they said th... Read more
FUEL/PROPULSION SYSTEM
Apr 3, 2024
Incident date: Apr 2, 2024
UNKNOWN I was taking my car in for an oil change and to ask about the recall when it died in the middle of a very busy intersection at a red light. Right before the car died the engine light, oil light, and battery light all flashed and dinged. I got towed to ford. NOW HERES THE KICKER they said th... Read more
AIR BAGS
Jul 13, 2023
Incident date: Jul 13, 2022
The contact owns a 2022 Jeep Compass. The contact stated that while driving at an undisclosed speed, another vehicle rear-ended her, causing her to crash into the vehicle in front of her; however, no air bags were deployed. There was an occupant in the front passenger seat during the crash. The cont... Read more
Crash
1 injured
SERVICE BRAKES
Mar 2, 2020
Incident date: Feb 27, 2020
WHILE DRIVING, RECEIVE INTERMITTENT MESSAGE 'TRAILER WIRING FAULT'. FIFTH WHEEL TRAILER BRAKES AND LIGHTS NOT FUNCTIONING.
ELECTRICAL SYSTEM
Mar 2, 2020
Incident date: Feb 27, 2020
WHILE DRIVING, RECEIVE INTERMITTENT MESSAGE 'TRAILER WIRING FAULT'. FIFTH WHEEL TRAILER BRAKES AND LIGHTS NOT FUNCTIONING.
EXTERIOR LIGHTING
Mar 2, 2020
Incident date: Feb 27, 2020
WHILE DRIVING, RECEIVE INTERMITTENT MESSAGE 'TRAILER WIRING FAULT'. FIFTH WHEEL TRAILER BRAKES AND LIGHTS NOT FUNCTIONING.
Technical Service Bulletins, 2020 KEYSTONE ALPINE
19 manufacturer communications from 10 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 160000 STRUCTURE | 5 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 130000 VISIBILITY | 1 |
| 211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
KSB-210122
Jan 17, 2024
160000 STRUCTURE
Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is need
KSB-210122 V2
Nov 29, 2023
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
210122
Mar 24, 2022
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
KSB-200305
Mar 1, 2021
350000 EQUIPMENT
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recr
KSB-210218
Feb 24, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218
Feb 24, 2021
350000 EQUIPMENT
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218
Feb 24, 2021
160000 STRUCTURE
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-180328 V2
Feb 23, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2
Feb 23, 2021
350000 EQUIPMENT
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2
Feb 23, 2021
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2
Feb 23, 2021
160000 STRUCTURE
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-200305
May 12, 2020
350000 EQUIPMENT
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
20-375
Mar 19, 2020
350000 EQUIPMENT
This is the repair instructions, dealer letter, and owner letter for advisory 20-375. It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments o
20-375
Mar 19, 2020
130000 VISIBILITY
This is the repair instructions, dealer letter, and owner letter for advisory 20-375. It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments o
20-367
Jan 23, 2020
350000 EQUIPMENT
This is the repair instructions for advisory 20-367. It has been determined the vehicles in this population have IW60RL water heaters with a recirculation tank that can break if not winterized and exposed to freezing temperatures.
20-367
Jan 23, 2020
350000 EQUIPMENT
This is the retail letter for advisory 20-367. It has been determined the vehicles in this population have IW60RL water heaters with a recirculation tank that can break if not winterized and exposed to freezing temperatures.
20-367
Jan 23, 2020
350000 EQUIPMENT
This is the dealer letter for advisory 20-367. It has been determined the vehicles in this population have IW60RL water heaters with a recirculation tank that can break if not winterized and exposed to freezing temperatures.
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE ALPINE - All Years Overview
Complete safety history for the KEYSTONE ALPINE across all model years (2010, 2026).
32
Total Recalls
67
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
0
Reported Deaths
KEYSTONE ALPINE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.