2002 KENWORTH T2000

3 recalls — 1 complaints

03V234000 Jul 1, 2003
UNKNOWN OR OTHER
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH VERTICAL TAIL PIPES, THE FRAME ACCESS GRABHANDLE IS MOUNTED TOO HIGH.
Remedy: DEALERS WILL INSPECT THE GRABHANDLE LOCATION AND IF DETERMINED TO BE MOUNTED TOO HIGH, THE HANDLE WILL BE RELOCATED TO THE PROPER HEIGHT. OWNER NOTIFICATION BEGAN JULY 29, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
84 vehicles affected
03V168000 May 5, 2003
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
ON CERTAIN TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
Remedy: DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. PETERBILT'S OWNER NOTIFICATION BEGAN JUNE 20, 2003. KENWORTH'S OWNER NOTIFICATION BEGAN JUNE 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.
483 vehicles affected
03V045000 Feb 13, 2003
EXTERIOR LIGHTING
CERTAIN TRUCKS EQUIPPED WITH TRAILER CONNECTIONS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) NO. 121, "AIR BRAKE SYSTEMS," AND NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE SUPPLIER REMOVED A RUBBER GROMMET FROM THE TRAILER LIGHT LINE CONNECTOR. THE VEHICLES ARE EXPERIENCING CORROSION AT THE 7-WAY TRAILER CONNECTION. THIS CAUSES INTERMITTENT FLASHING/FLICKERING OF THE TRAILER LIGHTS.
Remedy: DEALERS WILL INSTALL THE MISSING GROMMET ON ALL AFFECTED CHASSIS. IF A CONNECTOR IS FOUND DEFECTIVE, IT WILL BE REPLACED WITH A NEW CONNECTOR. OWNER NOTIFICATION IS BEGAN ON MARCH 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5440.
9,890 vehicles affected
TIRES Dec 21, 2009
I BROUGHT A SET OF COOPER STEER TIRES FOR MY SEMI TRUCK FROM A FLYING J IN BLACK RIVER FALLS WI. THE TIRES SHORTLY AFTER STARTED WEARING UNEVENLY, CUPPING BADLY AND SEEM TO BE FALLING APART. THIS BEGAN AFTER APPROXIMATELY 30K MILES, I TRIED EFFORTLESSLY TO CONTACT COOPER TO INFORM OF THE DEFECTS AND ISSUES AND WAS BLOWN OFF. I CONTACTED THE FLYING J I PURCHASED THEM FROM AND WAS TOLD THEY WERE RECALLED AND THAT COOPER HAD COME AND TAKEN THE TIRES FROM THE STORE AND THAT NEITHER THE FLYING J OR COOPER TIRE HAD ANY INTENTION OR THOUGHT ABOUT CONTACTING THE PURCHASERS OF THESE TIRES. AFTER I SPOKE TO SOMEONE IN THERE CORPORATE OFFICE THEY WERE NOT RECALLED TIRES THEY WERE SIMPLY JUST KNOWN "FOR PROBLEMS" AND THEY REFUSED TO EXPLAIN WHY NO ONE WAS CONTACTED. I WAS THEN TOLD THAT THEY WOULD GIVE ME 75% CREDIT FOR THE TIRES THAT THEY KNEW HAD SAFETY ISSUES AND WOULD BE GIVEN A NATIONAL DISCOUNT I AGREED AND ASSUMED I WOULD FOLLOW UP EVEN MORE SO WITH COOPER. WHEN I CONTACTED COOPER AGAIN VIA EMAIL AND EXPLAINED THIS TO THEM AGAIN I WAS TOLD THAT THEY DON'T WARRANTY SAFETY AND THAT I WOULD HAVE TO CONTACT A DEALER FOR FURTHER INFORMATION. THESE TIRES ARE A MAJOR SAFETY RISK TO THE GENERAL PUBLIC AND AFTER I WAS TOLD BY THE FLYING J PERSONNEL IN THERE CORPORATE OFFICE THAT THESE ARE THE 13TH SET OF STEER TIRES JUST FROM THAT LOCATION ALONE THAT THEY HAVE HAD TO REPLACE DUE TO THE SAME DEFECTS I THINK THAT WARRANTS SOMEONE DOING OR SAYING SOMETHING!!!!! THINK HOW MANY ACCIDENTS THESE TIRES MAY HAVE CAUSED OR COULD HAVE CAUSED RECENTLY, HOW MANY FAMILIES MUST LOSE LOVED ONES DUE TO COOPERS OUTRIGHT NEGLIGENCE. *TR