2025 JEEP WAGONEER S Recalls, Complaints & Safety

I am not comfortable with this recall. Having a door fall off while driving is not acceptable. The dealer is totally overwhelmed. The earliest they can take the car in is in 3 weeks and then in the past it took them 1 month to look at the car. I am totally done with this car

The dealer can't take my car in for service for at least 3 weeks even though the vehicle is not safe to drive.

I am not comfortable with this recall. Having a door fall off while driving is not acceptable. The dealer is totally overwhelmed. The earliest they can take the car in is in 3 weeks and then in the past it took them 1 month to look at the car. I am totally done with this car

The vehicle has experienced two critical drivetrain failures. The first occurred in December 2025 at approximately 2,000 miles. The transmission failed, leaving the vehicle undriveable and requiring a tow. After repair, the vehicle was returned still displaying brake-system service warnings and had to go back to the dealer a second time. The second failure occurred on March 23, 2026 at 3,471 miles. The instrument cluster displayed 'Service Transmission' and 'Service Transmission - Set Park Brake to Prevent Rolling' with multiple red warning indicators. Battery was at 47%, confirming this is not a charge issue. The vehicle lost all drivetrain function without warning and could not be driven. This is a safety-critical defect - complete loss of propulsion and the inability to hold the vehicle in gear creates a risk of the vehicle rolling and a stranding hazard. The dealer has been unable to resolve the issue after three service visits. The problem has been confirmed and inspected by the authorized Stellantis dealer.

This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The vehicle had to be towed to the dealership. Incident 2: While traveling approximately 60 mph, the hood latch failed and the vehicle immediately decelerated to approximately 20 mph, creating a dangerous situation in traffic. The vehicle again had to be towed. Incident 3: While pulling into my driveway, the vehicle displayed warning lights when shifted into reverse and went into transmission lock, rendering it immobile before losing power completely. In all three cases my wife and children were in the vehicle and were placed in unsafe situations. I am concerned this vehicle has serious safety defects.

The radio head unit randomly reboots. This occurs usually when the car is initially started, and you are unable to utilize the backup camera or the camera freezes. Rear cross traffic breaking also fails and can cause an accident. I have also had issues with the powertrain, where the vehicle refuses to start, with a red lobster error message saying Service Electrical System.

While driving our 2025 Jeep Wagoneer S EV, the electronic parking brake engages without driver input while the vehicle is in motion. The vehicle suddenly decelerates as if the parking brake has been applied. This occurs without any action from the driver and cannot be manually released. This is extremely dangerous because the parking brake is designed to be used when the vehicle is stationary. When it activates unexpectedly during normal driving it can cause sudden braking that could lead to a rear-end collision or loss of vehicle control.

The contact owns a 2025 Jeep Wagoneer S. The contact stated that while driving approximately 25 MPH, the vehicle failed to accelerate and stalled. An unknown service warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle and the vehicle was able to be restarted. On another occasion, while the vehicle was parked at the residence, the vehicle lost power, and the contact was locked inside the vehicle and was unable to open the doors. The vehicle was towed to a dealer, where it was diagnosed and it was determined that a software update was needed. The software update was completed; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

This is a brand new 2025 Wagoneer S Launch edition. On one occasion the vehicle lost all electric power while being driven. No electronic component worked on the vehicle including hazards. Had to leave the vehicle wear it died on the middle of the road. Was towed for repairs and remained int he shop for 28 days. I was told the delay in repair was due to a specialist from Stellantis being required. Vehicle again stalled about 2 weeks later while merging onto the freeway. This was during rush hour. The top speed the vehicle could reach was 8mph. While braking the vehicle would lurch forward. I had the vehicle towed again for service where it remained in the shop for 30 days. These are not safe vehicles to operate.

The contact owns a 2025 Jeep Wagoneer S. The contact stated that while driving at 40 MPH, the vehicle lost motive power and stalled. While driving approximately 10 - 40 MPH on two separate occasions, the failure reoccurred. The contact stated that the roof was vibrating. There were no warning lights illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure reoccurred. The vehicle was scheduled to be taken back to the same dealer for a specialist to diagnose the vehicle. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

The most recent occurrence happened on January 20, 2026. This was not the first time this issue occurred. During a prior incident involving the same loss of accelerator response and unpredictable vehicle behavior, my small children were passengers in the vehicle and became visibly distressed and worried. During the most recent incident on January 21, 2026, while driving through an intersection, the vehicle entered a reduced power or “limp mode” condition and would not accelerate when the accelerator pedal was pressed. When the accelerator pedal was released, the vehicle accelerated unexpectedly and rapidly. Warning indicators related to electronic stability control and the high-voltage system were present. Diagnostic information later indicated loss of communication with the high-voltage battery systems. The vehicle behavior was unpredictable and felt unsafe. This occurred after the vehicle had been driven and was not limited to startup. Given that this issue has occurred more than once, including previously when my children were present, I no longer feel safe driving this vehicle.

10/14/25: Started car and put it in reverse, slow to reverse. Then tried to pull forward, very sluggish with a delay, then when I pushed accelerator a little more, it took off and then it wouldn’t stop. I had to slam on breaks to stop. My head jerked forward and back and hit the headrest. My son was pushed forcefully into his seatbelt to stop the momentum. I turned on/ off car and then started to accelerate again thinking maybe something I did was wrong- but ‘felt that the car was off’. I tried to go forward again and the car wouldn’t really move, it was very slow to accelerate and then accelerated really fast and I got scared and the breaks were not responsive. The car was very slow to stop- I had to slam on the breaks again in the parking lot. At this point, I was very shaken up and so was my child asking if the car was safe. The shifting wheel was very hot. It wasn’t a sunny day and none of the other parts of the car was hot. At this point I was concerned about the electrical workings of the car and slowly drove back home which was just across Main street and across Channel. I then called Jeep and reported the problem. I also looked online to see if anyone had a similar experience and found a woman had a similar experience on 9/8/25. Road side assistance towed car to dealership. On 1/10/26 the same thing happened. Was backing out of driveway to do errands. Car slow to move when pushing accelerator pedal. Then accelerates very fast without much pressure on accelerator. Very slow to break had to slam on breaks to stop. In reverse, car started rolling forward first. Put back on charger and it seemed to reset everything and car worked normally. Afraid to I drive u less absolutely necessary due to inability to control car when it does this. Jeep contacted both times. Taken in for service first time- found nothing wrong and couldn’t reproduce. Out of town shortly after second time- car sat parked. Plan to take in 1/20/26.

Entire electrical system failed. Car was unable to turn off, it was stuck in gear. Now car will not turn on, or charge, unresponsive. It is bricked. I have a call into Stellantis and the dealership. It's been 3 days and I have not heard back from either.

Main instrument cluster failed. There was no warning. Occasionally, the main screen would boot up slow. Currently at dealership where they diagnosed the screen to not be communicating. With the screen not working, it disabled the turn signals and the blind spot monitoring, would turn the "1 pedal drive" on and off randomly, no speedometer.

Vehicle - will power up but will not move/drive. Error showing “service Electrical system” Problem has been confirmed by the dealer This is the 3rd instance of this issue

While driving on the interstate, the vehicle went into “limp” mode and showed a turtle on my screen. From there, my vehicle decelerated drastically from 80 to 40 and did not allow me to accelerate. The screen showed a message that stated the systems were shutting down. My vehicle continued to decelerate as I tried to get to a safe spot out of the interstate lanes. After “resetting” the vehicle and waiting approx 20 min, the vehicle turned on as if nothing happened. This has happened 3 separate times in the span of a month.

While driving my 2025 Jeep Wagoneer S, I experienced a sudden loss of regenerative braking, which caused the vehicle to take much longer to stop than normal. On initial brake application, deceleration was greatly reduced and required substantially more pedal travel and pressure to bring the vehicle to a stop. A “Regenerative Braking Failure” warning appeared in the instrument cluster. At the same time, the vehicle’s power output dropped. The display showed multiple warnings, including Electrical Vehicle System Fault (wrench-and-bolt icon) and Reduced Power (“turtle”). A message appeared stating that the vehicle would shut down soon. Additional messages indicated that the Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems were disabled, further reducing braking support and collision avoidance capabilities. I was able to stop safely, shifted to Park, and powered off the vehicle. After opening and closing the driver’s door, I waited for all displays and indicator lights to turn off completely. A distinct mechanical clunk was then heard, consistent with the sound of high-voltage contactors disengaging. When I restarted the vehicle, all warnings cleared, and it drove normally again. This event created a potential safety risk due to the unexpected loss of regenerative braking, reduced propulsion power, and temporary disabling of FCW and AEB systems. The issue has not recurred, and the vehicle has not yet been inspected by the dealer or manufacturer.

I'm writing to report serious ongoing safety issues with my vehicle. Initial Service Visit (September 2024): I brought my vehicle in for two issues: Clicking noise when braking Trunk randomly closing on its own, which had hit my wife multiple times while loading groceries The dealership replaced the disconnects but stated they could not fix the trunk issue. New and Ongoing Problems: Since that service visit, the problems have worsened: The car now vibrates when backing up Clicking noises when braking continue The brakes feel like they're struggling to engage during sudden braking or in wet conditions The trunk issue persists and has become dangerous Most Recent Dealership Visit (Yesterday): I was told the trunk closing issue is "normal," but this is unacceptable for the following reasons: The trunk continues to hit my wife My [XXX] son was nearly trapped in the back when the trunk closed while he was putting on his cleats—he wasn't strong enough to stop it, and I had to run over to prevent him from being locked inside We nearly rear-ended another vehicle due to the brake problems Current Situation: My wife refuses to drive the vehicle with our children because she no longer feels safe. The car is currently at the dealership while they investigate, but at this point, I would like to explore options to exit my lease due to these unresolved safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my 2025 Jeep Wagoneer S, I experienced a sudden loss of regenerative braking, which caused the vehicle to take much longer to stop than normal. On initial brake application, deceleration was greatly reduced and required substantially more pedal travel and pressure to bring the vehicle to a stop. A “Regenerative Braking Failure” warning appeared in the instrument cluster. At the same time, the vehicle’s power output dropped. The display showed multiple warnings, including Electrical Vehicle System Fault (wrench-and-bolt icon) and Reduced Power (“turtle”). A message appeared stating that the vehicle would shut down soon. Additional messages indicated that the Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems were disabled, further reducing braking support and collision avoidance capabilities. I was able to stop safely, shifted to Park, and powered off the vehicle. After opening and closing the driver’s door, I waited for all displays and indicator lights to turn off completely. A distinct mechanical clunk was then heard, consistent with the sound of high-voltage contactors disengaging. When I restarted the vehicle, all warnings cleared, and it drove normally again. This event created a potential safety risk due to the unexpected loss of regenerative braking, reduced propulsion power, and temporary disabling of FCW and AEB systems. The issue has not recurred, and the vehicle has not yet been inspected by the dealer or manufacturer.

On [XXX], my 2025 Jeep Wagoneer S (VIN: [XXX] ) suffered a sudden and complete electrical and transmission failure while I was driving my child to school. Without warning, multiple system error messages appeared, the transmission locked, and the vehicle became totally unresponsive. It would not shut off despite several attempts. The wheels were locked solid, and the tow operators had to use sliding skates under the tires to load it onto a flatbed truck. The dealer (Castle Chrysler Dodge Jeep Ram of Naperville, IL) confirmed this condition is a known manufacturer defect under Service Publication [XXX], and explicitly stated that “there is not a fix for this condition at this time.” This event created a serious safety hazard — had it occurred on a highway, it could have caused a catastrophic accident. Jeep and Stellantis have acknowledged the issue but offered no immediate repair or replacement, only referring me to arbitration. I am reporting this to request an investigation into this defect and to urge a safety recall before someone is injured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle’s low beams are vertically obstructed by the front end design of the car - the low beams are set back in the headlight unit and at night they only project to a limited height on the roadway in front of the vehicle - this results in a very distinct line created and anything above that line cannot be seen - on a perfectly level roadway the projection of the low beams is adequate but when the vehicle is not n motion and the roadway pitches down at the slightest angle and when you approach and angle of road that is inclined you cannot see at night. This light project issue results in “overdriving your heads in low beams when other cars are approaching - the other morning I almost his a large deer and only its feet were illuminated.

I was driving in my son’s school car line when the car jolted and a red turtle appeared on the screen with a stability warning as well. The car would not accelerate but would then unexpectedly accelerate on its own. I had to diligently keep my foot in the brake as well as accelerate. The car wouldn’t go over 10ish mph. I held up traffic until I could get to an empty parking lot to turn off the car. Had I been on a busy interstate I could have been seriously injured and so could others. I’ve only had the suv 3 months and the service electric system continues to come on also. I took the car immediately to the dealership after the safety event and they kept it for a week. I also put in a case with Jeep/Stellantis requesting a buy back but the case manager called me Friday to tell me to go pick up my vehicle up as the dealership did a software update and my car was now safe to drive. I repeated told them I didn’t feel safe driving it and I didn’t want to get it back. They told me that I had to turn the loaner in and pick up my car and they would follow up with me after the weekend to discuss next steps and they would offer me monetary compensation for my inconvenience. I told them I did not money I want a buy back because I don’t feel safe in my car.

Writing to formally express my deep dissatisfaction with the vehicle I purchased approximately six months ago. Unfortunately, the vehicle has been in the service department for nearly five of those six months due to persistent and serious mechanical and electronic issues that have yet to be resolved, despite multiple attempts by the dealership and manufacturer. The most alarming issue is that the vehicle frequently stalls and then abruptly lurches forward, simulating the feeling of being rear-ended. This issue presents a significant safety risk not only to myself but to other drivers and pedestrians. I strongly believe this vehicle is unsafe to drive in its current condition. In addition, the onboard camera system activates randomly while driving. While this may not pose an immediate danger, it is yet another sign of the vehicle’s erratic and unreliable behavior. The dealership has sent out multiple engineers to inspect and diagnose the problem, but none of these efforts have resulted in a permanent fix. The defects remain unresolved, and the vehicle continues to be unsafe and undependable. I have made it clear that I no longer wish to have this vehicle returned to me, as I believe it is inherently defective. What is especially troubling is that despite being aware of these recurring safety issues, Stellantis continues to sell this model to new customers — effectively placing more unsuspecting drivers at risk. Furthermore, because this is an electric vehicle (EV), I incurred additional costs beyond the vehicle itself, including installation of a home charging station and a full upgrade to my home’s electrical system. The manufacturer has not offered to cover these costs, nor have they offered to remove the charger or restore the damage done to my home during installation, should the vehicle be returned or replaced. I am seeking a fair resolution that fully compensates me for the vehicle, the additional infrastructure costs, and any necessary restoration to

on September 29, the turtle mode on the car went on in the car physically stopped. I banged my knees underneath the dashboard with my son. My grandson was in the back and he got jolted a bit on the seat car seat. This is the third time this turtle mode has come on my vehicle and this is the second time I send a car to the Chrysler dealership. I was informed by the dealership they exchanging apart from another car and they waiting for another piece to install in my car this car is very dangerous towards my family and the turtle mode needs to be addressed. This car is very dangerous on the road to me and other.

The dealership claims it was a software issue on September 9, 2025, and then it happened again on September 22, 2025. I shut off the car like they told me and I went on my way then it happened again on September 29 this time it was worse. The car literally stopped, and I injured both of my legs with my son in the car. He banged his knees on the passenger side. I notified the dealership Bayside and they picked up the car this morning at 6:50 AM they claim they are changing the part that I charged the car. They’re waiting for another part dealership claims they are taking apart from a new car and putting it in this car this jeep Wagner S is a danger to me and my family. It is not fair to feel unsafe driving this vehicle, this is a safety issue exchanging parts from other vehicles is not the solution. I never had a problem with any of my gas cars that I’ve been dealing with this dealership for over 18+ years. This car is going to have seven days out of one month in the dealership is not fair. The vehicle will go on turtle mode and will physically stop the car heartbreaking with no warning. This is the third time this has happened. The car goes to turtle mode and physically have to turtle mode.physically try to pull over shut off the car and restart it I have a grandson and I almost lost him because of this turtle mode. The photos are from September 29, 2025 for the third time on this vehicle in one month.

Just bought my vehicle and already had to have it towed into the dealer because it would not charge. They did some updates and sent it home. I charged my car fully. Drove it 3 miles and parked. When I came back out to my car 30 minutes later it turned onI put it on reverse but it would not drive and all of the letters on the gear shift were lit up red and a bunch of warnings were flashing on the vehicle to service transmission. The "red lobster" or red wrench was illuminated as well as multiple other things. The car would not turn off as it kept stating it was not in park. Could not turn it off, could not drive it and then it finally went dark after an hour and I could not even get to the batter as the back hatch is connected to the battery that was dead. I had to have my car towed again!!! Second time within a month of owning the vehicle. I am now being told it is going to take a week maybe longer to fix and the dealership is refusing to give me a loaner vehicle even though I am under warranty and just bought it. From research this seems to be a very big issue. I came across hundreds of people saying the same thing has happened to them and they had to have the battery replaced and then it happened again. Seems to be an unfixable issue and vehicles are considered lemons.