2017 JAYCO TRAVEL TRAILER EAGLE
5 recalls — 9 complaints
21V425000 Jun 4, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
18V072000 Jan 29, 2018
EQUIPMENT
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.
Consequence
If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.
17V056000 Jan 26, 2017
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2017 Eagle fifth-wheel recreational vehicles equipped with the dry camping option. In the affected vehicles, the LP manifold was mounted to the fifth wheel frame directly above the axle assembly and the suspension U-bolts. Impact from the axle can crack the... Read more
Consequence
An LP gas leak can increase the risk of a fire.
Remedy
Jayco will notify owners, and dealers will relocate the LP manifold, and inspect and replace the LP lines and fittings, as necessary, free of charge. The recall began on February 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903342.
16V772000 Oct 24, 2016
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Jayco, Inc. (Jayco) is recalling certain model year 2017 Eagle fifth wheel trailers, model 355 MBQS, manufactured October 7, 2016, to October 11, 2016. The affected vehicles may have an axle of insufficient load capacity.
Consequence
If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.
Remedy
All of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated Federal ID, and Cargo Carrying Capacity lab... Read more
16V560000 Jul 27, 2016
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Defect Description
Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an int... Read more
Consequence
A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Complaint Statistics
9 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 3 |
| EQUIPMENT | 2 |
| SUSPENSION | 1 |
| ELECTRICAL SYSTEM | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS | 1 |
EQUIPMENT
Apr 6, 2022
Incident date: Apr 2, 2022
I'm smelling propane at the regulator between the two propane tanks. I'm told I should not be smelling any gas at all!
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Apr 6, 2022
Incident date: Apr 2, 2022
I'm smelling propane at the regulator between the two propane tanks. I'm told I should not be smelling any gas at all!
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Apr 6, 2022
Incident date: Apr 2, 2022
I'm smelling propane at the regulator between the two propane tanks. I'm told I should not be smelling any gas at all!
EQUIPMENT
Sep 14, 2021
Incident date: Sep 1, 2021
The contact owns a 2017 Jayco Eagle Trailer. The contact stated that there was an abnormal LP gas odor detected. The contact stated that the propane regulator was leaking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was notified however, no further ... Read more
STRUCTURE:BODY
Aug 18, 2020
Incident date: Aug 15, 2019
THROUGH NORMAL USE OF THE JAYCO EAGLE HT 27.5RLTS, THE SIDEWALL TRIM PIECE BEGAN TO START SEPARATING FROM THE SIDEWALL WHEN THE WEIGHT OF THE UNIT WAS ON THE PIN-BOX. JAYCO IS WELL AWARE OF THIS PARTICULAR ISSUE AS WELL AS THE UNDERLYING CAUSE. THE UNDERLYING ISSUE IS THE FACT THAT THEY USED SHEET ... Read more
STRUCTURE:BODY
Jul 24, 2017
Incident date: Jul 20, 2017
TL* THE CONTACT OWNS A 2017 JAYCO EAGLE HT28.5RSTS. WHILE DRIVING 55 MPH, THE PASSENGER SIDE BEGAN TO EXPAND, WHICH ENLARGED THE TRAILER. THE CONTACT PULLED OVER AND ACTIVATED THE BUTTON TO HAVE THE TRAILER RETRACT; HOWEVER, IT TOOK A FEW ATTEMPTS BEFORE IT SUCCESSFULLY RETRACTED. THE DEALER AND MAN... Read more
ELECTRICAL SYSTEM
Jul 24, 2017
Incident date: Jul 20, 2017
TL* THE CONTACT OWNS A 2017 JAYCO EAGLE HT28.5RSTS. WHILE DRIVING 55 MPH, THE PASSENGER SIDE BEGAN TO EXPAND, WHICH ENLARGED THE TRAILER. THE CONTACT PULLED OVER AND ACTIVATED THE BUTTON TO HAVE THE TRAILER RETRACT; HOWEVER, IT TOOK A FEW ATTEMPTS BEFORE IT SUCCESSFULLY RETRACTED. THE DEALER AND MAN... Read more
SUSPENSION
May 4, 2017
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2017 JAYCO EAGLE 336FBOK MOUNTED ON A 2017 FORD F-350. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT AND REAR PASSENGER TIRES SHEARED OFF AND CAUSED THE TRAILER TO COLLAPSE ON THE GROUND. THE CONTACT WALKED TO THE DEALER AND A MECHANIC FOLLOWED THE CONTACT TO THE FAILURE SITE.... Read more
STRUCTURE:BODY
Mar 20, 2017
Incident date: Mar 18, 2017
TL* THE CONTACT OWNS A 2017 JAYCO EAGLE. WHILE THE VEHICLE WAS PARKED, THE WELDING OF THE FRONT JACK TO THE FRAME FRACTURED. THE FAILURE CAUSED THE FRONT END OF THE TRAILER TO DROP WITHOUT WARNING. THE TRAILER WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWAR... Read more
JAYCO TRAVEL TRAILER EAGLE — All Years Overview
Complete safety history for the JAYCO TRAVEL TRAILER EAGLE across all model years (2016–2023).
16
Total Recalls
28
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths