2011 JAGUAR XK
2 recalls, 4 complaints - 430 TSBs
13V340000 Aug 5, 2013
ELECTRICAL SYSTEM
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2011-2014 XK convertible vehicles manufactured October 1, 2010, through August 1, 2013. The switch in the overhead roof console also activates the power operated windows when the convertible roof is opening or closing. Th... Read more
Consequence
The power windows may inadvertently be activated and pinch or injure an arm or finger.
Remedy
Jaguar will notify owners, and dealers will replace the overhead roof console, free of charge. The recall began on October 1, 2013. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J030.
10V332000 Jul 22, 2010
ENGINE AND ENGINE COOLING
Defect Description
JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 JAGUAR XK AND MODEL YEAR 2010 XF V8 5.OL GASOLINE ENGINE VEHICLES. THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE START UP CYCLE. AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE C... Read more
Consequence
FUEL STARVATION TO THE ENGINE LEADS TO ENGINE STUMBLE FOLLOWED BY ENGINE CUT OUT WITH MINIMAL WARNING AND COULD POTENTIALLY CAUSE A CRASH.
Remedy
DEALERS WILL DOWNLOAD REVISED SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 30, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE AND ENGINE COOLING | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| AIR BAGS | 1 |
| STRUCTURE | 1 |
STRUCTURE
Aug 1, 2018
Incident date: Aug 1, 2018
2011 JAGUAR XK. CONSUMER WRITES IN REGARDS TO A HEADLINER COLLAPSE. *LD THE CONSUMER STATED THE GLUE FROM THE HEADLINER CREATED AN UNSAFE AND UNHEALTHY ENVIRONMENT. THE DRIVER'S PASSENGERS HAVE SHOWN SIGNS AND SYMPTOMS RANGING FROM PERSISTENT COUGHING, PNEUMONIA, EYE TUMORS AND BIRTH DEFECTS.*JS
AIR BAGS
Jun 16, 2015
Incident date: Jun 5, 2015
THIS IS A SIMILAR AIRBAG SAFETY ISSUE AS OCCURRED IN A PRIOR RECALL ON LAND ROVER (RECALL #P045). THE WIRING THAT CONNECTS THE CLOCK SPRING ROTARY COUPLER TO THE DRIVER'S AIR BAG MODULE FRACTURES AS A RESULT OF RELATIVE MOTION BETWEEN THE ROTARY COUPLER AND THE STEERING WHEEL HUB. THE RELATIVE MOTI... Read more
ENGINE AND ENGINE COOLING
Nov 27, 2011
Incident date: Aug 24, 2011
FIRST EPISODE I WAS SLOWING DOWN TO TURN LEFT AND CAR TURNED OFF. I WAS ABLE TO RESTART CAR. JAGUAR SAID THEY WOULD UPDATE SOFTWARE. SECOND EPISODE AGAIN I WAS TURNING LEFT AT LOW SPEED WHEN CAR TURNED OFF. I TRIED RESTARTING CAR TWICE AND IT WOULD NOT START. I CALLED JAGUAR AND WHILE ON PHONE ... Read more
FUEL SYSTEM, GASOLINE
Nov 27, 2011
Incident date: Aug 24, 2011
FIRST EPISODE I WAS SLOWING DOWN TO TURN LEFT AND CAR TURNED OFF. I WAS ABLE TO RESTART CAR. JAGUAR SAID THEY WOULD UPDATE SOFTWARE. SECOND EPISODE AGAIN I WAS TURNING LEFT AT LOW SPEED WHEN CAR TURNED OFF. I TRIED RESTARTING CAR TWICE AND IT WOULD NOT START. I CALLED JAGUAR AND WHILE ON PHONE ... Read more
EPA Fuel Economy, 2011 JAGUAR XK
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 5.0L 8-cyl, Automatic (S6) (Rear-Wheel Drive) | 16.0 | 24.0 | 19.0 | Premium | $4,050 |
| 5.0L 8-cyl, Automatic (S6) (Rear-Wheel Drive) | 15.0 | 22.0 | 17.0 | Premium | $4,550 |
CO2 Emissions: -1.0 g/mile (Minicompact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2011 JAGUAR XK
430 manufacturer communications from 192 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 56 |
| 110000 ELECTRICAL SYSTEM | 42 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 27 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 21 |
| 060000 ENGINE (PWS) | 16 |
| 171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK | 14 |
| 353000 EQUIPMENT:ELECTRICAL | 13 |
| 060000 ENGINE AND ENGINE COOLING | 13 |
SSM59597Attachme
Apr 14, 2021
110000 ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
Apr 14, 2021
110000 ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
Apr 14, 2021
110000 ELECTRICAL SYSTEM
Attachment.
SFCC_09AUG18_REV
Aug 20, 2018
350000 EQUIPMENT
InControl Touch Pro phase 4 customer letter
SFCC_09AUG18_REV
Aug 20, 2018
350000 EQUIPMENT
SIM card activation issues
SFCC_09AUG18_REV
Aug 20, 2018
110000 ELECTRICAL SYSTEM
18C - New face of InControl Touch Pro and 18C software improvements
SFCC_09AUG18_REV
Aug 20, 2018
110000 ELECTRICAL SYSTEM
A customer may report "Hood Open" message displays on IP with hood closed.
SSM71538
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SFCC_08MAR18
Mar 8, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Jaguar Land Rover Shop Foreman Conference Call
JTB00349NAS2
Dec 22, 2017
060000 ENGINE (PWS)
A clatter/knock/rattle noise may be heard from the engine.
JTB00349NAS2
Dec 22, 2017
060000 ENGINE (PWS)
A clatter/knock/rattle noise may be heard from the engine.
SFCC_14DEC17
Dec 14, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Presentation from Dealer Shop Foreman Conference Call
SSM58558
Oct 27, 2017
030000 BRAKES (PWS)
Issue: Submitting a Brake Noise EPQR
JTB00423NAS2
Dec 12, 2016
060000 ENGINE (PWS)
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
SSM72926
Sep 7, 2016
350000 EQUIPMENT
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING.
SSM72926
Sep 7, 2016
162000 STRUCTURE:BODY
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40?) APPEARING.
SSM-67917
Sep 6, 2016
220000 SEATS
"ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, ?BUILD END OF LINE MODE ACTIVE? CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY
JTB00380NAS4
Aug 15, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00380NAS4
Aug 15, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00380NAS4
Aug 15, 2016
353000 EQUIPMENT:ELECTRICAL
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00380NAS3
Jul 15, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB00267NAS2
May 19, 2016
018000 STEERING:AUTOMATED/ADAPTIVE STEERING
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
JTB00267NAS2
May 19, 2016
220000 SEATS
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
JTB00267NAS2
May 19, 2016
200000 WHEELS
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
JTB00267NAS2
May 19, 2016
162000 STRUCTURE:BODY
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
JTB00267NAS2
May 19, 2016
161000 STRUCTURE:FRAME AND MEMBERS
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
JTB00267NAS2
May 19, 2016
050000 PARKING BRAKE
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
JTB00267NAS2
May 19, 2016
045000 SERVICE BRAKES, AIR:DISC
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
JTB00267NAS2
May 19, 2016
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
SSM72613
Feb 22, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
SSM72617
Feb 9, 2016
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
SSM72617
Feb 9, 2016
060000 ENGINE (PWS)
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
JTB00446NAS3
Feb 5, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILL
JTB00446NAS3
Feb 5, 2016
111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILL
JTB00446NAS3
Feb 5, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILL
SSM72202
Dec 17, 2015
162000 STRUCTURE:BODY
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."
SSM72202
Dec 17, 2015
162300 STRUCTURE:BODY:DOOR
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."
SSM72202
Dec 17, 2015
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."
SSM71966
Dec 16, 2015
045000 SERVICE BRAKES, AIR:DISC
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
SSM71966
Dec 16, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
SSM71966
Dec 16, 2015
030000 BRAKES (PWS)
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
JTB00446NAS2
Nov 23, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILLUMI
JTB00446NAS2
Nov 23, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILLUMI
JTB00446NAS1
Nov 13, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILLUMI
JTB00395NAS2
Aug 31, 2015
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
"SITUATION: ON VEHICLES FITTED WITH THE 5.0L NATURALLY ASPIRATED V8 ENGINE ONLY, A 'CLONK' NOISE MAY BE HEARD WHEN SELECTING PARK (P). CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TC M) SOFTWARE ISSUE."
SSM72307
Aug 21, 2015
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET
SSM72307
Aug 21, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET
SSM72307
Aug 21, 2015
353000 EQUIPMENT:ELECTRICAL
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET
SSM72307
Aug 21, 2015
110000 ELECTRICAL SYSTEM
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, ?DRIVER INTERVENE? AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET
JTB00283NAS2
Jul 21, 2015
132000 VISIBILITY:GLASS, SIDE/REAR
"SITUATION: THE BONDING BETWEEN THE FOLDING TOP AND THE REAR GLASS MAY REQUIRE REPAIR. CAUSE: THIS MAY BE CAUSED BY BONDING ROBUSTNESS BETWEEN THE FOLDING TOP AND THE REAR GLASS."
JTB00283NAS2
Jul 21, 2015
350000 EQUIPMENT
"SITUATION: THE BONDING BETWEEN THE FOLDING TOP AND THE REAR GLASS MAY REQUIRE REPAIR. CAUSE: THIS MAY BE CAUSED BY BONDING ROBUSTNESS BETWEEN THE FOLDING TOP AND THE REAR GLASS."
JTB00283NAS2
Jul 21, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE BONDING BETWEEN THE FOLDING TOP AND THE REAR GLASS MAY REQUIRE REPAIR. CAUSE: THIS MAY BE CAUSED BY BONDING ROBUSTNESS BETWEEN THE FOLDING TOP AND THE REAR GLASS."
JTB-00419NAS-1
Jun 26, 2015
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
"SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DI
SSM-71989
Jun 17, 2015
350000 EQUIPMENT
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING
SSM-71989
Jun 17, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING
J038NAS3
May 29, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR: THE SDD SOFTWARE IS A CONDITION IDENTIY ON 2010-2012 MODEL THAT MAY CAUSE THE ENGINE LIGHT TO COME ON BUT WILL NOT AFFECT THE VEHICLE PERFORMANCE, INSTEAD IT MIGHT DECREASE THE ABILITY TO CONTROL TAILPIPE EMISSIONS. *MA
J038NAS3
May 29, 2015
060000 ENGINE (PWS)
JAGUAR: THE SDD SOFTWARE IS A CONDITION IDENTIY ON 2010-2012 MODEL THAT MAY CAUSE THE ENGINE LIGHT TO COME ON BUT WILL NOT AFFECT THE VEHICLE PERFORMANCE, INSTEAD IT MIGHT DECREASE THE ABILITY TO CONTROL TAILPIPE EMISSIONS. *MA
JTB00278NAS3
May 19, 2015
060000 ENGINE AND ENGINE COOLING
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE
JTB00278NAS3
May 19, 2015
060000 ENGINE (PWS)
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE
JTB00423NAS1
May 19, 2015
060000 ENGINE (PWS)
"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING."
JTB00305NAS1
Apr 22, 2015
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
"SITUATION: THE TRANSMISSION MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC) P0729 TO P0735, P0783, AND P2702 TO P2704 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED
JTB00305NAS1
Apr 22, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE TRANSMISSION MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC) P0729 TO P0735, P0783, AND P2702 TO P2704 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED
JTB00395NAS1
Apr 22, 2015
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
"SITUATION: ON VEHICLES FITTED WITH THE 5.0L NATURALLY ASPIRATED V8 ENGINE ONLY, A 'CLONK' NOISE MAY BE HEARD WHEN SELECTING PARK (P). CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE."
SSM72202
Apr 20, 2015
162300 STRUCTURE:BODY:DOOR
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFEC
SSM72202
Apr 20, 2015
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFEC
SSM72202
Mar 30, 2015
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFEC
SSM72141
Feb 27, 2015
011000 STEERING: STEERING WHEEL/HANDLE BAR
"ISSUE: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A
SSM72153
Jan 29, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
"ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING."
SSM72153
Jan 29, 2015
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
"ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING."
SSM72114
Jan 20, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
SSM72114
Jan 20, 2015
350000 EQUIPMENT
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
SSM72114
Jan 20, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
JTB00380NAS2
Jan 7, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
"SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. CAUSE: T
JTB00380NAS2
Jan 7, 2015
350000 EQUIPMENT
"SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. CAUSE: T
SSM64657
Jan 5, 2015
350000 EQUIPMENT
"ISSUED MARCH 2015. ISSUE: COOLANT LEAK FROM 5.0L V8 (AJ133) WATER PUMP. CAUSE: A NUMBER OF CHANGES TO THE WATER PUMPS HAVE BEEN MADE TO IMPROVE PRODUCT QUALITY."
SSM72002
Jan 5, 2015
350000 EQUIPMENT
"ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER"
SSM72002
Jan 5, 2015
060000 ENGINE AND ENGINE COOLING
"ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER"
SSM39211
Jan 5, 2015
073200 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
"RE-ISSUED DEC 2015. ISSUE: FUEL INJECTORS CLOGGED LEADING TO POOR RUNNING / MISFIRES / ENGINE DETONATION ON AJ-V8 ENGINES. CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS BLOCKING THE HOLES IN THE FUEL INJECTOR."
JTB00388NAS1
Jan 5, 2015
015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM
"SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW
6195NAS2
Dec 19, 2014
010000 STEERING
STEERING GEAR FIXING.
JTB00380NAS1
Dec 19, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00380NAS1
Dec 19, 2014
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
JTB00380NAS1
Dec 19, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
"SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PRO
SSM72114
Dec 17, 2014
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
SSM72114
Dec 17, 2014
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
SSM72114Attachme
Dec 1, 2014
060000 ENGINE AND ENGINE COOLING
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM72114Attachme
Dec 1, 2014
070000 FUEL SYSTEM, GASOLINE
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
J038NAS2
Nov 10, 2014
120000 EXTERIOR LIGHTING
Engine Malfunction Indicator Lamp Illuminated.
J038NAS2
Nov 10, 2014
060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71995
Nov 5, 2014
160000 STRUCTURE
"ISSUE: CUSTOMERS HAVE REPORTED THAT THE ARMREST LINER IS DAMAGED ? EG: CORNER BROKEN ? SEE PIC 1 AS AN EXAMPLE CAUSE:: POOR INITIAL FIT / INTERFERENCE CONTACT"
SSM72041
Nov 3, 2014
010000 STEERING
"ISSUE: SUBMITTING A STEERING SYSTEM NOISE EPQR. CAUSE: UNDER INVESTIGATION"
SSM72041
Nov 3, 2014
018000 STEERING:AUTOMATED/ADAPTIVE STEERING
"ISSUE: SUBMITTING A STEERING SYSTEM NOISE EPQR. CAUSE: UNDER INVESTIGATION"
SSM72037
Nov 1, 2014
060000 ENGINE (PWS)
"ISSUE: IN SOME CIRCUMSTANCES, THE CUSTOMER IS REPORTING THE ENGINE FAILING TO START, THE ENGINE RUNNING ROUGH, THE CHECK ENGINE LIGHT BEING DISPLAYED, OR A COMBINATION OF THESE SYMPTOMS. CAUSE: DTC'S CAPTURED BY THE VEHICLE ELECTRONIC
SSM72035
Oct 24, 2014
060000 ENGINE AND ENGINE COOLING
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
SSM72035
Oct 24, 2014
353000 EQUIPMENT:ELECTRICAL
"CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S). 23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE
Showing 100 of 430 bulletins.
JAGUAR XK - All Years Overview
Complete safety history for the JAGUAR XK across all model years (1997, 2015).
29
Total Recalls
61
Total Complaints
0
Investigations
0
Reported Crashes
4
Reported Fires
0
Reported Deaths
JAGUAR XK - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.