1990 JAGUAR SOVEREIGN

TL* THE CONTACT OWNS A 1990 JAGUAR SOVEREIGN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 93V179000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (LAND ROVER SPOKANE, 1310 W 3RD AVE #3, SPOKANE, WA 99201, (509)-590-0754) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT CONSUMER STATED AUTO BELTS (SHOULDER) ARE NON-OPERATIVE AND DO NOT COMPLY WITH DOT STATUTES. (NO SHOULDER BELTS). DEALER REFUSED TO MAKE REPAIRS. UPDATED 10/12/18*JB

NON-ROAD HAZARD TIRE FAILURE OF A 205X70XR15 COOPER MASTERCRAFT SENSYS 01 TIRE. WHILE DRIVING AT 75MPH ON I-10 NEAR TONAPAH, AZ THE RIGHT FRONT TIRE SUDDENLY EXPLODED WITH A LOUD BANG. WE GOT OFF OF I-10 A FEW FEET AND PUT THE SPARE ON . THE TIRE WAS TOTALLY DESTROYED IN ONE SMALL AREA. THESE TIRES ARE ALMOST NEW WITH 10/32NDS TREAD DEPTH AND NO VISIBLE DAMAGE BEFORE THE INCIDENT. TIRE PRESSURES WERE CHECKED BEFORE THE TRIP AT 35PSI FRONT AND 33PSI REAR. PLEASE LOOK INTO THIS DANGEROUS SITUATION. *TR

MAY 2000 MY WIFE WAS DRIVING HOME IN HER 1990 JAGUAR SOVEREIGN - THE BRAKES FAILED COMPLETELY AS SHE WAS PULLING INTO THE DRIVEWAY. LUCKILY, SHE HAD JUST PULLED IN AND WAS GOING VERY SLOWLY AND MANAGED TO STOP THE CAR WITH THE HAND BRAKE BEFORE REACHING THE GARAGE DOOR. HAD THIS OCCURRED IN TRAFFIC, SHE COULD/WOULD HAVE BEEN KILLED, ALONG WITH OTHERS AND MAJOR PROPERTY DAMAGE. I HAVE NEVER HEARD OF A COMPLETE FAILURE OF BRAKING WITH NO WARNING SYMPTONS. THIS IS OBVIOUSLY A DESIGN DEFECT - COMPLETE BRAKING (A SAFETY-CRITICAL ITEM) SHOULD NEVER BE LOST DUE TO A ROUTINE PART FAILURE UNLESS COMBINED ABNORMAL ENVIRONMENTS BEING PRESENT. UPON HAVING THE CAR TOWED TO ROSENTHAL JAGUAR IN TYSONS CORNER, VIRGINIA, I WAS TOLD THAT THE ABS PUMP AND SWITCH NEEDED TO BE REPLACED @ COST = $2,800. THE DEALER HAD HIS TECHNICIANS DRIVE THE CAR AND WERE ABLE TO RECREATE THE PROBLEM, NARROWLY MISSING A "BAD SITUATION" THEMSELVES DURING THEIR ROAD TESTS. THE SERVICE MANAGER POC IS KEN SMITH, 703-893-1700. HE INDICATED THAT NEVER BEFORE HAD ONE OF THESE ABS SYSTEMS FAILED COMPLETELY, AND ADVISED ME TO CONTACT JAGUAR CUSTOMER ASSISTANCE FOR HELP IN FUNDING THE REPAIR. I CONTACTED KERRI ROSELLI 800-452-4827, OPTION 3, EXT. 8089. SHE CHECKED BUT TOLD ME THERE WAS NEVER A RECALL AND IT WAS NOT JAGUAR'S PROBLEM - WHICH I FIND AN AMAZING CONCLUSION, SINCE THIS IS A SAFETY PROBLEM THAT SHOULD NEVER HAVE DEVELOPED. CHECKING WITH INDEPENDENT MECHANICS, I WAS TOLD THAT THIS ABS PROBLEM HAS BEEN OBSERVED BEFORE IN OTHER JAGUARS, ALTHOUGH NOT NECESSARILY THIS CATASTROPHICALLY, AND THAT THEY FELT THAT A RECALL SHOULD HAVE BEEN ISSUED BUT NEVER WAS. THEY EXPRESSED SURPRISE THAT JAGUAR WOULD NOT OFFER TO ASSIST WITH THE REPAIR. I FEEL THAT YOU SHOULD INVESTIGATE THIS - I SUGGEST YOU START BY CALLING THE KEN SMITH @ ROSENTHAL JAGUAR 703-893-1700. EVEN INEXPENSIVE CARS PERFORM BETER THAN THIS EXPENSIVE JAGUAR. JAGUAR NEEDS TO ACCEPT RESPONSIBILITY FOR SAFETY-RELATED DEFECTS LIKE THIS. *

EMPLOYEE THOUGHT THERE WAS BALL JOINT PROMBLEM AND IT TURNED OUT TO BE STRUCTURAL FAILURE RUST ONTO THE FRONT CROSS MEMBER. UPON USING A SCREW DRIVER TO INSPECT AN AREA OF LOOSE POWDER COATING, THE SCREW DRIVER EASILY WALKED THROUGH THE METAL AREA.

VEHICLE PUT IN REVERSE, SUDDENLY FLEW BACKWARDS, TRIED TO PUT BRAKES ON, BRAKES FAILED, SLAMMED IT INTO DRIVE, CRASHED INTO BMW & PUSHED IT THROUGH A HOUSE. *AK